{"id":"https://openalex.org/W2064790502","doi":"https://doi.org/10.1108/02656711011043517","title":"Scrap loss reduction using the 5\u2010whys analysis","display_name":"Scrap loss reduction using the 5\u2010whys analysis","publication_year":2010,"publication_date":"2010-05-22","ids":{"openalex":"https://openalex.org/W2064790502","doi":"https://doi.org/10.1108/02656711011043517","mag":"2064790502"},"language":"en","primary_location":{"id":"doi:10.1108/02656711011043517","doi":"https://doi.org/10.1108/02656711011043517","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02656711011043517","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality & Reliability Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014554388","display_name":"Uthiyakumar Murugaiah","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Uthiyakumar Murugaiah","raw_affiliation_strings":["OpEx Engineering Consultancy, Selangor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"OpEx Engineering Consultancy, Selangor, Malaysia","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025977507","display_name":"Samuel Jebaraj Benjamin","orcid":"https://orcid.org/0000-0003-4514-0608","observed_orcids":["https://orcid.org/0000-0003-4514-0608"]},"institutions":[{"id":"https://openalex.org/I173029219","display_name":"Multimedia University","ror":"https://ror.org/04zrbnc33","country_code":"MY","type":"education","lineage":["https://openalex.org/I173029219"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Samuel Jebaraj Benjamin","raw_affiliation_strings":["Faculty of Management, Multimedia University, Selangor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management, Multimedia University, Selangor, Malaysia","institution_ids":["https://openalex.org/I173029219"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065416721","display_name":"M. Srikamaladevi Marathamuthu","orcid":"https://orcid.org/0000-0003-2050-2270","observed_orcids":["https://orcid.org/0000-0003-2050-2270"]},"institutions":[{"id":"https://openalex.org/I173029219","display_name":"Multimedia University","ror":"https://ror.org/04zrbnc33","country_code":"MY","type":"education","lineage":["https://openalex.org/I173029219"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"M. Srikamaladevi Marathamuthu","raw_affiliation_strings":["Faculty of Management, Multimedia University, Selangor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management, Multimedia University, Selangor, Malaysia","institution_ids":["https://openalex.org/I173029219"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043607259","display_name":"Saravanan Muthaiyah","orcid":"https://orcid.org/0000-0002-0684-703X","observed_orcids":["https://orcid.org/0000-0002-0684-703X"]},"institutions":[{"id":"https://openalex.org/I173029219","display_name":"Multimedia University","ror":"https://ror.org/04zrbnc33","country_code":"MY","type":"education","lineage":["https://openalex.org/I173029219"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Saravanan Muthaiyah","raw_affiliation_strings":["Faculty of Management, Multimedia University, Selangor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management, Multimedia University, Selangor, Malaysia","institution_ids":["https://openalex.org/I173029219"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":10.1576,"has_fulltext":false,"cited_by_count":79,"citation_normalized_percentile":{"value":0.97623129,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"27","issue":"5","first_page":"527","last_page":"540"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.5048999786376953,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.5048999786376953,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.44040000438690186,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.04190000146627426,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/5-why-analysis","display_name":"5 Whys analysis","score":0.953000009059906},{"id":"https://openalex.org/keywords/root-cause-analysis","display_name":"root cause analysis","score":0.8479999899864197},{"id":"https://openalex.org/keywords/lean-manufacturing","display_name":"lean manufacturing","score":0.9660000205039978},{"id":"https://openalex.org/keywords/toyota-production-system","display_name":"Toyota Production System","score":0.8040000200271606},{"id":"https://openalex.org/keywords/defect-removal","display_name":"defect repair","score":0.746999979019165},{"id":"https://openalex.org/keywords/pareto-chart","display_name":"Pareto diagram","score":0.6039999723434448},{"id":"https://openalex.org/keywords/corrective-actions","display_name":"corrective actions","score":0.5730000138282776},{"id":"https://openalex.org/keywords/production-waste","display_name":"production waste","score":0.5720000267028809}],"concepts":[{"id":"https://openalex.org/C192097918","wikidata":"https://www.wikidata.org/wiki/Q917714","display_name":"Scrap","level":2,"score":0.9105719327926636},{"id":"https://openalex.org/C130963320","wikidata":"https://www.wikidata.org/wiki/Q1401207","display_name":"Root cause analysis","level":2,"score":0.7602294683456421},{"id":"https://openalex.org/C15165950","wikidata":"https://www.wikidata.org/wiki/Q128536","display_name":"Pareto chart","level":3,"score":0.7242646813392639},{"id":"https://openalex.org/C118127601","wikidata":"https://www.wikidata.org/wiki/Q3797610","display_name":"Pareto analysis","level":3,"score":0.6172733902931213},{"id":"https://openalex.org/C84945661","wikidata":"https://www.wikidata.org/wiki/Q7366567","display_name":"Root cause","level":2,"score":0.5365599989891052},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.5332329869270325},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.516021728515625},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.48852765560150146},{"id":"https://openalex.org/C2780729894","wikidata":"https://www.wikidata.org/wiki/Q1553383","display_name":"Toyota Production System","level":3,"score":0.4497780203819275},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.41420286893844604},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3284480571746826},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.29106980562210083},{"id":"https://openalex.org/C137635306","wikidata":"https://www.wikidata.org/wiki/Q182667","display_name":"Pareto principle","level":2,"score":0.26317498087882996},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.12989822030067444}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02656711011043517","doi":"https://doi.org/10.1108/02656711011043517","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02656711011043517","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality & Reliability Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":1.0,"display_name":"Responsible consumption and production","id":"https://metadata.un.org/sdg/12"}],"sustainable_development_goals_aurora":[{"score":0.6600000262260437,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W178554992","https://openalex.org/W588761364","https://openalex.org/W1505713965","https://openalex.org/W1509670501","https://openalex.org/W1514834152","https://openalex.org/W1571178781","https://openalex.org/W1957526185","https://openalex.org/W1968302082","https://openalex.org/W1985893978","https://openalex.org/W2057027058","https://openalex.org/W2072189455","https://openalex.org/W2077512637","https://openalex.org/W2081711455","https://openalex.org/W2088980349","https://openalex.org/W2111856191","https://openalex.org/W3047676795","https://openalex.org/W4285719527","https://openalex.org/W6604710508","https://openalex.org/W6605423891","https://openalex.org/W6728655432"],"related_works":["https://openalex.org/W1902415778","https://openalex.org/W2566117645","https://openalex.org/W6962824469","https://openalex.org/W2883875912","https://openalex.org/W2524203106","https://openalex.org/W7017323296","https://openalex.org/W4376623053","https://openalex.org/W7216441097","https://openalex.org/W2857916736","https://openalex.org/W6922381150"],"abstract_inverted_index":{"Purpose":[0],"This":[1],"paper":[2,190],"seeks":[3],"to":[4,8,61,66,80,86,111,174,179,194,201],"document":[5],"an":[6],"approach":[7,110,186],"reduce":[9],"scrap":[10,145],"losses":[11],"using":[12,57,164],"the":[13,39,44,50,82,96,130,135,165,168,189,198],"root":[14,29],"cause":[15,30,83],"analysis":[16,45,77,98,167],"technique":[17],"in":[18,64,99,143,188,197],"a":[19,58,100,106],"lean":[20,27],"manufacturing":[21,28,101,159,199],"environment.":[22],"Design/methodology/approach":[23],"The":[24,35,72,93,185],"study":[25,36,149],"uses":[26],"problem":[31,112],"solving":[32],"(RCPS)":[33],"technique.":[34],"starts":[37],"with":[38,49,155,161,182],"collection":[40],"phase,":[41],"followed":[42],"by":[43],"phase":[46],"and":[47,88,108,114,140],"ends":[48],"solution":[51],"phase.":[52],"Supporting":[53],"data":[54],"are":[55],"presented":[56],"Pareto":[59],"chart":[60],"prioritise":[62],"wastage":[63],"order":[65],"be":[67,192],"more":[68],"focused":[69],"for":[70],"improvement.":[71],"Toyota":[73],"Production":[74],"System's":[75],"5\u2010whys":[76,97,166],"is":[78,134],"performed":[79],"analyse":[81],"of":[84,95,158],"wastages,":[85],"formulate":[87],"implement":[89],"corrective":[90],"actions.":[91],"Findings":[92],"application":[94],"industry":[102,200],"(XYZ":[103],"Corporation)":[104],"provides":[105],"fact\u2010based":[107],"structured":[109],"identification":[113],"correction":[115],"that":[116,154],"not":[117,171],"only":[118,172],"reduces,":[119],"but":[120,177],"also":[121,152,178],"totally":[122],"eliminates":[123],"defects.":[124],"Corrective":[125],"action":[126],"has":[127],"permanently":[128],"eliminated":[129],"top":[131],"defect,":[132],"which":[133],"\u201clast":[136],"piece":[137],"material":[138],"scratch\u201d":[139],"this":[141,148],"results":[142],"zero":[144],"thereafter.":[146],"In":[147],"it":[150,181],"was":[151],"proven":[153],"sound":[156],"understanding":[157],"coupled":[160],"possible":[162],"solutions":[163],"authors":[169],"were":[170],"able":[173],"eliminate":[175],"waste,":[176],"do":[180],"zero\u2010cost.":[183],"Originality/value":[184],"documented":[187],"can":[191],"extended":[193],"other":[195],"areas":[196],"help":[202],"improve":[203],"overall":[204],"equipment":[205],"efficiency,":[206],"breakdown,":[207],"time":[208],"loss,":[209],"customer":[210],"complaints,":[211],"etc.":[212]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":10},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":7},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":5}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}