{"id":"https://openalex.org/W2062902006","doi":"https://doi.org/10.1097/ncq.0b013e31824f0e3b","title":"The Interdepartmental Ticket (IT) Factor","display_name":"The Interdepartmental Ticket (IT) Factor","publication_year":2012,"publication_date":"2012-03-22","ids":{"openalex":"https://openalex.org/W2062902006","doi":"https://doi.org/10.1097/ncq.0b013e31824f0e3b","mag":"2062902006","pmid":"https://pubmed.ncbi.nlm.nih.gov/22437250"},"language":"en","primary_location":{"id":"doi:10.1097/ncq.0b013e31824f0e3b","doi":"https://doi.org/10.1097/ncq.0b013e31824f0e3b","is_oa":false,"landing_page_url":"https://doi.org/10.1097/ncq.0b013e31824f0e3b","pdf_url":null,"source":{"id":"https://openalex.org/S96868337","display_name":"Journal of Nursing Care Quality","issn_l":"1057-3631","issn":["1057-3631","1550-5065"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-b","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310315671","host_organization_name":"Lippincott Williams & Wilkins","host_organization_lineage":["https://openalex.org/P4310315671","https://openalex.org/P4310318547"],"host_organization_lineage_names":["Lippincott Williams & Wilkins","Wolters Kluwer"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Nursing Care Quality","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068519550","display_name":"Mary Jo Roberts","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mary Roberts","raw_affiliation_strings":["Plaza Medical Center, Fort Worth, TX 76104, USA","Accepted for publication February 7, 2012","Plaza Medical Center, Fort Worth, Texas","Published online before print: March 20, 2012","The authors declare no conflict of interest"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Plaza Medical Center, Fort Worth, TX 76104, USA","institution_ids":[]},{"raw_affiliation_string":"Accepted for publication February 7, 2012","institution_ids":[]},{"raw_affiliation_string":"Plaza Medical Center, Fort Worth, Texas","institution_ids":[]},{"raw_affiliation_string":"Published online before print: March 20, 2012","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflict of interest","institution_ids":[]}]},{"author_position":"middle","author":{"id":null,"display_name":"Joyce Putnam","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Joyce Putnam","raw_affiliation_strings":["Joyce Putnam, MSN, RN, ACNP-BC, CCRN, Plaza Medical Center of Fort Worth, 900 8th Ave, Fort Worth, TX 76104 ([email\u00a0protected])","Plaza Medical Center, Fort Worth, Texas","Published online before print: March 20, 2012","Accepted for publication February 7, 2012","The authors declare no conflict of interest"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Joyce Putnam, MSN, RN, ACNP-BC, CCRN, Plaza Medical Center of Fort Worth, 900 8th Ave, Fort Worth, TX 76104 ([email\u00a0protected])","institution_ids":[]},{"raw_affiliation_string":"Plaza Medical Center, Fort Worth, Texas","institution_ids":[]},{"raw_affiliation_string":"Published online before print: March 20, 2012","institution_ids":[]},{"raw_affiliation_string":"Accepted for publication February 7, 2012","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflict of interest","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044477140","display_name":"Glenn H. Raup","orcid":"https://orcid.org/0000-0002-7622-9851","observed_orcids":["https://orcid.org/0000-0002-7622-9851"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Glenn H. Raup","raw_affiliation_strings":["Plaza Medical Center, Fort Worth, Texas","Published online before print: March 20, 2012","Accepted for publication February 7, 2012","The authors declare no conflict of interest"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Plaza Medical Center, Fort Worth, Texas","institution_ids":[]},{"raw_affiliation_string":"Published online before print: March 20, 2012","institution_ids":[]},{"raw_affiliation_string":"Accepted for publication February 7, 2012","institution_ids":[]},{"raw_affiliation_string":"The authors declare no conflict of interest","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.8557,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.89459459,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"27","issue":"3","first_page":"247","last_page":"252"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12174","display_name":"Hospital Admissions and Outcomes","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/2911","display_name":"Leadership and Management"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T12174","display_name":"Hospital Admissions and Outcomes","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/2911","display_name":"Leadership and Management"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10508","display_name":"Patient Safety and Medication Errors","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10186","display_name":"Nursing education and management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/2922","display_name":"Research and Theory"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/handoff-communication","display_name":"handoff communication","score":0.8799999952316284},{"id":"https://openalex.org/keywords/patient-safety","display_name":"patient safety","score":0.9020000100135803},{"id":"https://openalex.org/keywords/joint-commission","display_name":"Joint Commission","score":0.875},{"id":"https://openalex.org/keywords/staff-nurses","display_name":"staff nurses","score":0.6620000004768372},{"id":"https://openalex.org/keywords/care-transitions","display_name":"care transitions","score":0.6190000176429749},{"id":"https://openalex.org/keywords/medical-surgical-nursing","display_name":"medical-surgical nursing","score":0.7269999980926514}],"concepts":[{"id":"https://openalex.org/C2776540713","wikidata":"https://www.wikidata.org/wiki/Q7800647","display_name":"Ticket","level":2,"score":0.8473626375198364},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5789485573768616},{"id":"https://openalex.org/C2776034101","wikidata":"https://www.wikidata.org/wiki/Q1509347","display_name":"Commission","level":2,"score":0.5671030879020691},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5409181714057922},{"id":"https://openalex.org/C111852164","wikidata":"https://www.wikidata.org/wiki/Q1414679","display_name":"Handover","level":2,"score":0.5368941426277161},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.5311597585678101},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4755555987358093},{"id":"https://openalex.org/C2779328685","wikidata":"https://www.wikidata.org/wiki/Q1475557","display_name":"Patient safety","level":3,"score":0.4412236511707306},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4118371903896332},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.40683597326278687},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3921352028846741},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3253377676010132},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2602328062057495},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.22560083866119385},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.22016113996505737},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.13331344723701477},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1322469711303711},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10512161254882812},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D000058","descriptor_name":"Accidental Falls","qualifier_ui":"Q000517","qualifier_name":"prevention & control","is_major_topic":true},{"descriptor_ui":"D003142","descriptor_name":"Communication","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007400","descriptor_name":"Interprofessional Relations","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D010360","descriptor_name":"Patient Transfer","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D011785","descriptor_name":"Quality Assurance, Health Care","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D015403","descriptor_name":"Nursing Evaluation Research","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D055317","descriptor_name":"Evidence-Based Practice","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D057184","descriptor_name":"Practice Patterns, Nurses'","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D061214","descriptor_name":"Patient Safety","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":2,"locations":[{"id":"doi:10.1097/ncq.0b013e31824f0e3b","doi":"https://doi.org/10.1097/ncq.0b013e31824f0e3b","is_oa":false,"landing_page_url":"https://doi.org/10.1097/ncq.0b013e31824f0e3b","pdf_url":null,"source":{"id":"https://openalex.org/S96868337","display_name":"Journal of Nursing Care Quality","issn_l":"1057-3631","issn":["1057-3631","1550-5065"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-b","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310315671","host_organization_name":"Lippincott Williams & Wilkins","host_organization_lineage":["https://openalex.org/P4310315671","https://openalex.org/P4310318547"],"host_organization_lineage_names":["Lippincott Williams & Wilkins","Wolters Kluwer"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Nursing Care Quality","raw_type":"journal-article"},{"id":"pmid:22437250","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/22437250","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of nursing care quality","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.8048999905586243}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W1533047105","https://openalex.org/W1778747456","https://openalex.org/W2006277050","https://openalex.org/W2059200432","https://openalex.org/W2083713578","https://openalex.org/W2100673063","https://openalex.org/W2398735590","https://openalex.org/W4285719527","https://openalex.org/W6712482905"],"related_works":["https://openalex.org/W7155656535","https://openalex.org/W2070516542","https://openalex.org/W2082673110","https://openalex.org/W2727597863","https://openalex.org/W2520624823","https://openalex.org/W2590851231","https://openalex.org/W3168618752","https://openalex.org/W63847882","https://openalex.org/W205927249","https://openalex.org/W2007614617"],"abstract_inverted_index":{"This":[0],"article":[1],"presents":[2],"the":[3,22],"implementation":[4],"and":[5,32,60,65],"1-year":[6],"evaluation":[7],"of":[8,24,50],"a":[9,14,35,43,55],"staff":[10],"nurse-driven":[11],"initiative":[12],"addressing":[13],"Joint":[15],"Commission":[16],"patient":[17],"safety":[18],"imperative":[19],"to":[20,53],"improve":[21],"consistency":[23],"handoff":[25],"communication.":[26],"An":[27],"interdepartmental":[28,39],"ticket":[29,40],"was":[30],"developed":[31],"implemented":[33],"through":[34],"planned":[36],"process.":[37],"The":[38],"serves":[41],"as":[42],"requisite":[44],"passport":[45],"for":[46],"providing":[47],"key":[48],"communication":[49],"critical":[51],"information":[52],"facilitate":[54],"safe":[56],"transition":[57],"between":[58],"medical-surgical":[59],"progressive":[61],"care":[62],"nursing":[63],"units":[64],"specific":[66],"ancillary":[67],"departments.":[68]},"counts_by_year":[{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2013,"cited_by_count":5}],"updated_date":"2026-11-03T10:50:19.383937","created_date":"2016-06-24T00:00:00"}