{"id":"https://openalex.org/W2062008221","doi":"https://doi.org/10.1108/17410380410523489","title":"Total quality management in strategy and operations: dynamic grounded models","display_name":"Total quality management in strategy and operations: dynamic grounded models","publication_year":2004,"publication_date":"2004-04-01","ids":{"openalex":"https://openalex.org/W2062008221","doi":"https://doi.org/10.1108/17410380410523489","mag":"2062008221"},"language":"en","primary_location":{"id":"doi:10.1108/17410380410523489","doi":"https://doi.org/10.1108/17410380410523489","is_oa":false,"landing_page_url":"https://doi.org/10.1108/17410380410523489","pdf_url":null,"source":{"id":"https://openalex.org/S144472306","display_name":"Journal of Manufacturing Technology Management","issn_l":"1741-038X","issn":["1741-038X","1758-7786"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","dongbi-d","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Manufacturing Technology Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015692428","display_name":"Denis Leonard","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1304256225","display_name":"University of Wisconsin System","ror":"https://ror.org/03ydkyb10","country_code":"US","type":"education","lineage":["https://openalex.org/I1304256225"]},{"id":"https://openalex.org/I135310074","display_name":"University of Wisconsin\u2013Madison","ror":"https://ror.org/01y2jtd41","country_code":"US","type":"education","lineage":["https://openalex.org/I135310074"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Denis Leonard","raw_affiliation_strings":["Lecturer, University of Wisconsin, USA","University of Wisconsin \u2013,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lecturer, University of Wisconsin, USA","institution_ids":["https://openalex.org/I1304256225","https://openalex.org/I135310074"]},{"raw_affiliation_string":"University of Wisconsin \u2013,","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025054703","display_name":"Rodney McAdam","orcid":"https://orcid.org/0000-0001-5503-3385","observed_orcids":["https://orcid.org/0000-0001-5503-3385"]},"institutions":[{"id":"https://openalex.org/I138801177","display_name":"University of Ulster","ror":"https://ror.org/01yp9g959","country_code":"GB","type":"education","lineage":["https://openalex.org/I138801177"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Rodney McAdam","raw_affiliation_strings":["Senior Lecturer, School of Management, University of Ulster, Belfast, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Senior Lecturer, School of Management, University of Ulster, Belfast, UK","institution_ids":["https://openalex.org/I138801177"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.4695,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.90643654,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"15","issue":"3","first_page":"254","last_page":"266"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.006399999838322401,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.0007999999797903001,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":1.0},{"id":"https://openalex.org/keywords/business-strategy","display_name":"business strategy","score":0.9950000047683716},{"id":"https://openalex.org/keywords/business-operations","display_name":"business operations","score":0.9980000257492065},{"id":"https://openalex.org/keywords/strategic-management","display_name":"strategic management","score":0.550000011920929},{"id":"https://openalex.org/keywords/operations-management","display_name":"operations management","score":0.593999981880188},{"id":"https://openalex.org/keywords/tqm-implementation","display_name":"TQM implementation","score":0.4300000071525574}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.9214732646942139},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6893200874328613},{"id":"https://openalex.org/C156325361","wikidata":"https://www.wikidata.org/wiki/Q1152864","display_name":"Grounded theory","level":3,"score":0.6409674882888794},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.5826343297958374},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5084173083305359},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4635073244571686},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35951656103134155},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3521787226200104},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34583115577697754},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.24604088068008423},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.20264020562171936},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1386949121952057},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.08694794774055481},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/17410380410523489","doi":"https://doi.org/10.1108/17410380410523489","is_oa":false,"landing_page_url":"https://doi.org/10.1108/17410380410523489","pdf_url":null,"source":{"id":"https://openalex.org/S144472306","display_name":"Journal of Manufacturing Technology Management","issn_l":"1741-038X","issn":["1741-038X","1758-7786"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","dongbi-d","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Manufacturing Technology Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.5299999713897705,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W177328620","https://openalex.org/W287152492","https://openalex.org/W1004584821","https://openalex.org/W1481219509","https://openalex.org/W1515587369","https://openalex.org/W1527311855","https://openalex.org/W1528038112","https://openalex.org/W1580880025","https://openalex.org/W1581119931","https://openalex.org/W1591424012","https://openalex.org/W1970313759","https://openalex.org/W1977855607","https://openalex.org/W1980128120","https://openalex.org/W1980550759","https://openalex.org/W1986430974","https://openalex.org/W1988538486","https://openalex.org/W1993183218","https://openalex.org/W1994794822","https://openalex.org/W2000117884","https://openalex.org/W2003662409","https://openalex.org/W2014625287","https://openalex.org/W2027562190","https://openalex.org/W2035611057","https://openalex.org/W2046266205","https://openalex.org/W2047633563","https://openalex.org/W2048692896","https://openalex.org/W2049307094","https://openalex.org/W2054254384","https://openalex.org/W2057465762","https://openalex.org/W2057877150","https://openalex.org/W2058243265","https://openalex.org/W2066192268","https://openalex.org/W2068262904","https://openalex.org/W2072189455","https://openalex.org/W2086201704","https://openalex.org/W2092622609","https://openalex.org/W2092998852","https://openalex.org/W2106748305","https://openalex.org/W2140412101","https://openalex.org/W2147498588","https://openalex.org/W2783648102","https://openalex.org/W3022607203","https://openalex.org/W3202419005","https://openalex.org/W4254805780"],"related_works":["https://openalex.org/W2095099793","https://openalex.org/W2003343735","https://openalex.org/W2131400497","https://openalex.org/W2056503610","https://openalex.org/W2091987399","https://openalex.org/W2006738224","https://openalex.org/W2095416744","https://openalex.org/W4324320315","https://openalex.org/W1558765224","https://openalex.org/W2187358749"],"abstract_inverted_index":{"The":[0],"aim":[1],"of":[2,33,51,94,97,128],"this":[3],"paper":[4,27,90],"is":[5,111],"to":[6,29,53,59,69,72],"explore":[7],"and":[8,20,39,46,68,108,131],"represent":[9,116],"the":[10,26,31,36,75,89,92,102,114,126],"dynamic":[11,103],"relationship":[12],"between":[13,105],"total":[14],"quality":[15],"management":[16],"(TQM),":[17],"corporate":[18],"strategy":[19,76,107,130],"resultant":[21],"business":[22,41,80,132],"operations.":[23,81,109,133],"In":[24],"particular,":[25],"seeks":[28],"determine":[30],"impact":[32],"TQM":[34,62,71],"at":[35],"strategic":[37],"level":[38],"how":[40],"operations":[42],"are":[43,50],"consequently":[44],"developed":[45],"deployed.":[47],"These":[48],"issues":[49],"interest":[52],"managers":[54],"in":[55,125],"organisations":[56],"who":[57],"want":[58],"move":[60],"their":[61],"programmes":[63],"beyond":[64],"incremental":[65],"operational":[66],"improvements":[67],"use":[70],"influence,":[73],"first,":[74],"process":[77],"and,":[78],"second,":[79],"Using":[82],"an":[83],"inductive":[84],"grounded":[85,98],"theory":[86],"research":[87,124],"methodology,":[88],"describes":[91],"development":[93],"a":[95,117],"series":[96],"models,":[99],"which":[100],"show":[101],"interaction":[104],"TQM,":[106,129],"It":[110],"concluded":[112],"that":[113],"models":[115],"suitable":[118],"framework":[119],"for":[120],"further":[121],"in\u2010depth":[122],"case\u2010based":[123],"area":[127]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":6},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
