{"id":"https://openalex.org/W2061920751","doi":"https://doi.org/10.1080/0965254x.2012.671339","title":"The mechanisms of value co-creation","display_name":"The mechanisms of value co-creation","publication_year":2012,"publication_date":"2012-05-14","ids":{"openalex":"https://openalex.org/W2061920751","doi":"https://doi.org/10.1080/0965254x.2012.671339","mag":"2061920751"},"language":"en","primary_location":{"id":"doi:10.1080/0965254x.2012.671339","doi":"https://doi.org/10.1080/0965254x.2012.671339","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0965254x.2012.671339","pdf_url":null,"source":{"id":"https://openalex.org/S43415676","display_name":"Journal of Strategic Marketing","issn_l":"0965-254X","issn":["0965-254X","1466-4488"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Strategic Marketing","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048795545","display_name":"Hannu Saarij\u00e4rvi","orcid":"https://orcid.org/0000-0001-5803-9037","observed_orcids":["https://orcid.org/0000-0001-5803-9037"]},"institutions":[{"id":"https://openalex.org/I4387153886","display_name":"University of Tampere","ror":"https://ror.org/05p6qqk79","country_code":"FI","type":"education","lineage":["https://openalex.org/I166825849","https://openalex.org/I4387153886"]}],"countries":["FI"],"is_corresponding":true,"raw_author_name":"Hannu Saarij\u00e4rvi","raw_affiliation_strings":["School of Management, University of Tampere, Tampere, Finland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of Tampere, Tampere, Finland","institution_ids":["https://openalex.org/I4387153886"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5048795545"],"corresponding_institution_ids":["https://openalex.org/I4387153886"],"apc_list":null,"apc_paid":null,"fwci":21.0097,"has_fulltext":false,"cited_by_count":118,"citation_normalized_percentile":{"value":0.99004877,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"20","issue":"5","first_page":"381","last_page":"391"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.9980000257492065},{"id":"https://openalex.org/keywords/value-proposition","display_name":"value proposition","score":0.8519999980926514},{"id":"https://openalex.org/keywords/customer-company-interaction","display_name":"customer-company interaction","score":0.7009999752044678},{"id":"https://openalex.org/keywords/strategic-implications","display_name":"strategic implications","score":0.7139999866485596},{"id":"https://openalex.org/keywords/emotional-value","display_name":"emotional value","score":0.6819999814033508},{"id":"https://openalex.org/keywords/symbolic-value","display_name":"symbolic value","score":0.9620000123977661},{"id":"https://openalex.org/keywords/functional-value","display_name":"functional value","score":0.875},{"id":"https://openalex.org/keywords/economic-value","display_name":"economic value","score":0.9480000138282776}],"concepts":[{"id":"https://openalex.org/C2781155252","wikidata":"https://www.wikidata.org/wiki/Q2270945","display_name":"Co-creation","level":2,"score":0.8388490676879883},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.7637263536453247},{"id":"https://openalex.org/C2986652750","wikidata":"https://www.wikidata.org/wiki/Q11700776","display_name":"Value creation","level":2,"score":0.7270087599754333},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7169843912124634},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5584923028945923},{"id":"https://openalex.org/C2985066332","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Customer value","level":3,"score":0.5015277862548828},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.4827374815940857},{"id":"https://openalex.org/C2777569040","wikidata":"https://www.wikidata.org/wiki/Q7912749","display_name":"Value capture","level":3,"score":0.4243502616882324},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.36258915066719055},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.3435782790184021},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.17418447136878967},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.11813655495643616},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.087302565574646},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/0965254x.2012.671339","doi":"https://doi.org/10.1080/0965254x.2012.671339","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0965254x.2012.671339","pdf_url":null,"source":{"id":"https://openalex.org/S43415676","display_name":"Journal of Strategic Marketing","issn_l":"0965-254X","issn":["0965-254X","1466-4488"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Strategic Marketing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.4000000059604645,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321108","display_name":"Academy of Finland","ror":"https://ror.org/05k73zm37"},{"id":"https://openalex.org/F4320321855","display_name":"Tekes","ror":"https://ror.org/02ag8cq23"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W872687","https://openalex.org/W1521832","https://openalex.org/W1972970784","https://openalex.org/W1982983502","https://openalex.org/W1987364024","https://openalex.org/W1992200950","https://openalex.org/W2009337717","https://openalex.org/W2018810606","https://openalex.org/W2033310574","https://openalex.org/W2046500054","https://openalex.org/W2047916203","https://openalex.org/W2050251515","https://openalex.org/W2070669899","https://openalex.org/W2078854905","https://openalex.org/W2083672014","https://openalex.org/W2092491203","https://openalex.org/W2095026705","https://openalex.org/W2122910380","https://openalex.org/W2127481569","https://openalex.org/W2144336601","https://openalex.org/W2153991478","https://openalex.org/W2166589815","https://openalex.org/W2487240635","https://openalex.org/W2922991079","https://openalex.org/W3131571370","https://openalex.org/W4301377693"],"related_works":["https://openalex.org/W634097637","https://openalex.org/W2174711689","https://openalex.org/W1993326409","https://openalex.org/W3110175209","https://openalex.org/W2033310574","https://openalex.org/W7215641791","https://openalex.org/W2939937367","https://openalex.org/W2077317028","https://openalex.org/W4411373467","https://openalex.org/W1620338174"],"abstract_inverted_index":{"Facilitated":[0],"by":[1],"a":[2,70,83],"wide":[3],"array":[4],"of":[5,39,86,121,130,133,143,151],"technological":[6],"advancements,":[7],"interaction":[8],"between":[9],"customers":[10,34,45],"and":[11,17,44,155],"companies":[12,43,68,96],"is":[13,124,137],"taking":[14],"new":[15,48,58],"forms":[16],"shapes":[18],"that":[19,56,115],"go":[20],"beyond":[21],"traditional":[22],"exchange.":[23],"Companies":[24],"are":[25,46,62],"no":[26],"longer":[27],"perceived":[28],"as":[29,37],"sole":[30],"goods":[31],"providers,":[32],"nor":[33],"regarded":[35],"merely":[36],"sources":[38],"money.":[40],"Thus,":[41,118],"both":[42],"initiating":[47],"ways":[49],"to":[50,73,110,125],"support":[51],"each":[52],"others'":[53],"value":[54,59,91,100,134,145,158],"creation,":[55],"is,":[57],"co-creation":[60,146],"mechanisms":[61,132,147],"developed.":[63],"This":[64,136],"evolution":[65],"has":[66],"provided":[67],"with":[69],"strategic":[71,128],"impetus":[72],"reconsider":[74],"their":[75],"customers'":[76],"roles":[77],"in":[78],"current":[79],"business":[80],"practices":[81],"\u2013":[82],"central":[84],"characteristic":[85],"the":[87,113,119,127,131,141,149],"contemporary":[88],"discussion":[89],"on":[90],"co-creation.":[92,135],"However,":[93],"not":[94],"all":[95],"necessarily":[97],"benefit":[98],"from":[99,148],"co-creation,":[101],"which":[102],"makes":[103],"it":[104,116],"even":[105],"more":[106],"important":[107],"for":[108],"them":[109],"carefully":[111],"assess":[112],"opportunities":[114],"entails.":[117],"purpose":[120],"this":[122],"paper":[123],"examine":[126],"implications":[129],"achieved":[138],"through":[139],"investigating":[140],"possibilities":[142],"different":[144],"perspectives":[150],"economic,":[152],"functional,":[153],"emotional,":[154],"symbolic":[156],"customer":[157],"propositions.":[159]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":12},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":15},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":7},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":11},{"year":2014,"cited_by_count":9},{"year":2013,"cited_by_count":3}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}