{"id":"https://openalex.org/W2058828392","doi":"https://doi.org/10.1177/1035304613517454","title":"Human resource management (HRM) in temporary work agencies: Evidence from the hospitality industry","display_name":"Human resource management (HRM) in temporary work agencies: Evidence from the hospitality industry","publication_year":2014,"publication_date":"2014-01-14","ids":{"openalex":"https://openalex.org/W2058828392","doi":"https://doi.org/10.1177/1035304613517454","mag":"2058828392"},"language":"en","primary_location":{"id":"doi:10.1177/1035304613517454","doi":"https://doi.org/10.1177/1035304613517454","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1035304613517454","pdf_url":null,"source":{"id":"https://openalex.org/S159137118","display_name":"The Economic and Labour Relations Review","issn_l":"1035-3046","issn":["1035-3046","1838-2673"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Economic and Labour Relations Review","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071347461","display_name":"Angela J. Knox","orcid":"https://orcid.org/0000-0001-9082-7009","observed_orcids":["https://orcid.org/0000-0001-9082-7009"]},"institutions":[{"id":"https://openalex.org/I129604602","display_name":"The University of Sydney","ror":"https://ror.org/0384j8v12","country_code":"AU","type":"education","lineage":["https://openalex.org/I129604602"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Angela Knox","raw_affiliation_strings":["The University of Sydney, Australia","The University of Sydney, Austr\u00e1lia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The University of Sydney, Australia","institution_ids":["https://openalex.org/I129604602"]},{"raw_affiliation_string":"The University of Sydney, Austr\u00e1lia","institution_ids":["https://openalex.org/I129604602"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5071347461"],"corresponding_institution_ids":["https://openalex.org/I129604602"],"apc_list":{"value":3550,"currency":"USD","value_usd":3550},"apc_paid":null,"fwci":2.7889,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.9135543,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"25","issue":"1","first_page":"81","last_page":"98"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13911","display_name":"Employment, Labor, and Gender Studies","score":0.7455999851226807,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13911","display_name":"Employment, Labor, and Gender Studies","score":0.7455999851226807,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.1324000060558319,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14003","display_name":"Labor Law and Work Dynamics","score":0.048700001090765,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/employment-agencies","display_name":"employment agencies","score":0.9890000224113464},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.8579999804496765},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.9509999752044678},{"id":"https://openalex.org/keywords/temporary-agency-workers","display_name":"temporary agency workers","score":0.7509999871253967},{"id":"https://openalex.org/keywords/client-outcomes","display_name":"client outcomes","score":0.5669999718666077},{"id":"https://openalex.org/keywords/employee-outcomes","display_name":"employee outcomes","score":0.49300000071525574}],"concepts":[{"id":"https://openalex.org/C2776515129","wikidata":"https://www.wikidata.org/wiki/Q7306218","display_name":"Redress","level":2,"score":0.7044689655303955},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.689453661441803},{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.6530903577804565},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.6108318567276001},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5621262788772583},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.5499489307403564},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5037361979484558},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4833671450614929},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4661976397037506},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.45282822847366333},{"id":"https://openalex.org/C145236788","wikidata":"https://www.wikidata.org/wiki/Q28161","display_name":"Labour economics","level":1,"score":0.37578344345092773},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.34653353691101074},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2841915488243103},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.13031241297721863},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12810921669006348},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.11943653225898743},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11196860671043396},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1177/1035304613517454","doi":"https://doi.org/10.1177/1035304613517454","is_oa":false,"landing_page_url":"https://doi.org/10.1177/1035304613517454","pdf_url":null,"source":{"id":"https://openalex.org/S159137118","display_name":"The Economic and Labour Relations Review","issn_l":"1035-3046","issn":["1035-3046","1838-2673"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Economic and Labour Relations Review","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:sae:ecolab:v:25:y:2014:i:1:p:81-98","doi":null,"is_oa":false,"landing_page_url":"https://journals.sagepub.com/doi/10.1177/1035304613517454","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":1.0,"id":"https://metadata.un.org/sdg/8"}],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","score":0.6200000047683716,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W283758601","https://openalex.org/W1527311855","https://openalex.org/W1546961816","https://openalex.org/W1547253197","https://openalex.org/W1559953496","https://openalex.org/W1579680816","https://openalex.org/W1974483593","https://openalex.org/W1977783157","https://openalex.org/W1982087261","https://openalex.org/W1983713998","https://openalex.org/W1989172135","https://openalex.org/W2010558398","https://openalex.org/W2017378000","https://openalex.org/W2018624819","https://openalex.org/W2020791651","https://openalex.org/W2021137750","https://openalex.org/W2036210550","https://openalex.org/W2047624102","https://openalex.org/W2051869663","https://openalex.org/W2054490742","https://openalex.org/W2061472460","https://openalex.org/W2066552832","https://openalex.org/W2070065008","https://openalex.org/W2077163796","https://openalex.org/W2086663198","https://openalex.org/W2096636685","https://openalex.org/W2113500953","https://openalex.org/W2117698003","https://openalex.org/W2121528878","https://openalex.org/W2121848940","https://openalex.org/W2127932289","https://openalex.org/W2129193953","https://openalex.org/W2131169939","https://openalex.org/W2131919497","https://openalex.org/W2133766618","https://openalex.org/W2141248253","https://openalex.org/W2143915715","https://openalex.org/W2159158779","https://openalex.org/W2167942491","https://openalex.org/W2338788429","https://openalex.org/W2488815424","https://openalex.org/W2497666412","https://openalex.org/W3157171999","https://openalex.org/W6679392553"],"related_works":["https://openalex.org/W1090457248","https://openalex.org/W2004332388","https://openalex.org/W2054490742","https://openalex.org/W621993867","https://openalex.org/W143132236","https://openalex.org/W2127911976","https://openalex.org/W2062365998","https://openalex.org/W1484921832","https://openalex.org/W1207653541","https://openalex.org/W7097722336"],"abstract_inverted_index":{"Abstract":[0],"Overwhelmingly,":[1],"research":[2,46],"examining":[3],"temporary":[4],"work":[5],"agency":[6],"(TWA)":[7],"employment":[8,70],"suggests":[9],"that":[10,30,68],"agencies":[11],"rely":[12],"on":[13,56],"cost-based":[14,57],"HRM,":[15],"which":[16],"coincides":[17],"with":[18],"substandard":[19],"outcomes":[20,81],"for":[21,82],"TWA":[22,69,83],"workers":[23,84],"and":[24,58,71,77,85],"clients.":[25,86],"While":[26],"contrasting":[27],"literature":[28],"indicates":[29],"\u2018value":[31,59,72],"adding\u2019":[32,60,73],"HRM":[33,61,74],"may":[34],"yield":[35],"more":[36],"positive":[37],"outcomes,":[38],"empirical":[39],"evidence":[40],"remains":[41],"scarce.":[42],"This":[43],"case":[44],"study\u2013based":[45],"begins":[47],"to":[48],"redress":[49],"this":[50],"gap":[51],"by":[52],"comparing":[53],"TWAs":[54],"reliant":[55],"within":[62],"the":[63],"hospitality":[64],"industry.":[65],"Findings":[66],"illustrate":[67],"are":[75],"compatible":[76],"advantageous,":[78],"yielding":[79],"superior":[80]},"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2016-06-24T00:00:00"}