{"id":"https://openalex.org/W2056959730","doi":"https://doi.org/10.1108/09544780710745649","title":"The process of constructing performance measurement","display_name":"The process of constructing performance measurement","publication_year":2007,"publication_date":"2007-04-20","ids":{"openalex":"https://openalex.org/W2056959730","doi":"https://doi.org/10.1108/09544780710745649","mag":"2056959730"},"language":"en","primary_location":{"id":"doi:10.1108/09544780710745649","doi":"https://doi.org/10.1108/09544780710745649","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09544780710745649","pdf_url":null,"source":{"id":"https://openalex.org/S48957891","display_name":"The TQM Journal","issn_l":"0954-478X","issn":["0954-478X","1754-2731","1754-274X","1758-6887"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The TQM Magazine","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073664474","display_name":"Mattias Elg","orcid":"https://orcid.org/0000-0003-4730-5453","observed_orcids":["https://orcid.org/0000-0003-4730-5453"]},"institutions":[{"id":"https://openalex.org/I102134673","display_name":"Link\u00f6ping University","ror":"https://ror.org/05ynxx418","country_code":"SE","type":"education","lineage":["https://openalex.org/I102134673"]}],"countries":["SE"],"is_corresponding":true,"raw_author_name":"Mattias Elg","raw_affiliation_strings":["Division of Quality Management and Technology, Link\u00f6ping Institute of Technology, Link\u00f6ping, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Division of Quality Management and Technology, Link\u00f6ping Institute of Technology, Link\u00f6ping, Sweden","institution_ids":["https://openalex.org/I102134673"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5073664474"],"corresponding_institution_ids":["https://openalex.org/I102134673"],"apc_list":null,"apc_paid":null,"fwci":2.462,"has_fulltext":false,"cited_by_count":30,"citation_normalized_percentile":{"value":0.90193143,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"19","issue":"3","first_page":"217","last_page":"228"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13366","display_name":"Accounting Theory and Financial Reporting","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/performance-measurement","display_name":"performance measurement","score":0.9340000152587891},{"id":"https://openalex.org/keywords/information-construction","display_name":"information construction","score":0.9610000252723694},{"id":"https://openalex.org/keywords/knowledge-production","display_name":"knowledge production","score":0.828000009059906},{"id":"https://openalex.org/keywords/information-quality","display_name":"information quality","score":0.9179999828338623},{"id":"https://openalex.org/keywords/managerial-cognition","display_name":"managerial cognition","score":0.6050000190734863},{"id":"https://openalex.org/keywords/motives","display_name":"motives","score":0.3919999897480011},{"id":"https://openalex.org/keywords/data-interpretation","display_name":"data interpretation","score":0.3100000023841858},{"id":"https://openalex.org/keywords/management-control","display_name":"management control","score":0.4350000023841858},{"id":"https://openalex.org/keywords/organizational-knowledge","display_name":"organizational knowledge","score":0.3840000033378601}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7245148420333862},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6837692856788635},{"id":"https://openalex.org/C141571065","wikidata":"https://www.wikidata.org/wiki/Q1771949","display_name":"Performance measurement","level":2,"score":0.663181722164154},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6510717272758484},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5823402404785156},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5335355997085571},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5028447508811951},{"id":"https://openalex.org/C98184364","wikidata":"https://www.wikidata.org/wiki/Q1780131","display_name":"Argument (complex analysis)","level":2,"score":0.4796769618988037},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4648382365703583},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4550843834877014},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4363335371017456},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.41385582089424133},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.32705408334732056},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.14410459995269775},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1416492760181427},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10093319416046143},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/09544780710745649","doi":"https://doi.org/10.1108/09544780710745649","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09544780710745649","pdf_url":null,"source":{"id":"https://openalex.org/S48957891","display_name":"The TQM Journal","issn_l":"0954-478X","issn":["0954-478X","1754-2731","1754-274X","1758-6887"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The TQM Magazine","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W607284572","https://openalex.org/W1480255171","https://openalex.org/W1485390683","https://openalex.org/W1493084650","https://openalex.org/W1496178956","https://openalex.org/W1498801122","https://openalex.org/W1589883557","https://openalex.org/W1596432671","https://openalex.org/W1967254945","https://openalex.org/W1985481396","https://openalex.org/W1988229579","https://openalex.org/W1991697830","https://openalex.org/W2012913078","https://openalex.org/W2016540947","https://openalex.org/W2018413647","https://openalex.org/W2034132812","https://openalex.org/W2036929806","https://openalex.org/W2085529605","https://openalex.org/W2086359086","https://openalex.org/W2088372180","https://openalex.org/W2125881799","https://openalex.org/W2133169606","https://openalex.org/W2148940838","https://openalex.org/W2155843307","https://openalex.org/W2327525319","https://openalex.org/W2552787802","https://openalex.org/W2595730379","https://openalex.org/W2798568231","https://openalex.org/W2809668134","https://openalex.org/W2978795135","https://openalex.org/W2989995034","https://openalex.org/W2992094099","https://openalex.org/W3151727758","https://openalex.org/W4245961435","https://openalex.org/W4285719527","https://openalex.org/W7070635487"],"related_works":["https://openalex.org/W440933567","https://openalex.org/W4234347004","https://openalex.org/W1984263403","https://openalex.org/W2062950691","https://openalex.org/W4394557587","https://openalex.org/W2054810316","https://openalex.org/W7014418066","https://openalex.org/W2066930897","https://openalex.org/W1989370835","https://openalex.org/W4415039536"],"abstract_inverted_index":{"Purpose":[0],"The":[1,26,55,136,192],"purpose":[2],"of":[3,16,57,69,124,145,157,162,178,189,201,205],"this":[4],"paper":[5,193],"is":[6,19,33,45,63,72,117,139],"to":[7,40,149,170],"show":[8],"how":[9,17,70],"the":[10,14,49,104,122,158],"present":[11],"article":[12],"illuminates":[13],"process":[15,62],"information":[18,71,116],"constructed":[20],"in":[21,90,131,175,197],"performance":[22,31,79,152,163,179],"measurement":[23,32,80,180],"systems.":[24],"Design/methodology/approach":[25],"main":[27],"argument":[28],"for":[29,38,212],"using":[30],"that":[34,85],"it":[35,147],"creates":[36],"possibilities":[37],"managers":[39],"gain":[41],"knowledge":[42,60,196],"about":[43],"what":[44,146],"going":[46],"on":[47,66],"within":[48],"organization":[50],"and":[51,109,119,173,215],"direct":[52],"future":[53],"behaviour.":[54],"effectiveness":[56],"such":[58],"a":[59,210],"creation":[61],"partly":[64],"dependent":[65],"local":[67],"circumstances":[68],"being":[73],"created.":[74],"Findings":[75],"In":[76],"large":[77],"scale":[78],"systems":[81],"we":[82],"can":[83],"expect":[84],"several":[86],"people":[87,94],"are":[88,95,168],"involved":[89,98],"constructing":[91],"information.":[92,206],"These":[93],"either":[96],"directly":[97],"or":[99],"have":[100],"indirect":[101],"influence":[102],"over":[103],"construction":[105],"process.":[106],"Different":[107],"motives":[108],"cognition":[110],"play":[111],"an":[112,142,198],"important":[113],"role":[114],"as":[115,181,186],"shaped":[118],"reshaped":[120],"from":[121],"collection":[123],"raw":[125],"data":[126],"until":[127],"its":[128],"final":[129],"usage":[130,177],"management":[132],"settings.":[133],"Research":[134],"limitations/implications":[135],"research":[137,214],"field":[138,200],"provided":[140],"with":[141,151,195],"alternative":[143],"view":[144,161],"means":[148],"work":[150],"measurement.":[153,164],"This":[154],"includes":[155],"decomposition":[156],"traditional":[159],"mechanistic":[160],"Practical":[165],"implications":[166],"Practitioners":[167],"urged":[169],"be":[171,184],"reflective":[172],"careful":[174],"their":[176],"they":[182],"cannot":[183],"viewed":[185],"objective":[187],"facts":[188],"reality.":[190],"Originality/value":[191],"contributes":[194],"underdeveloped":[199],"research,":[202],"namely":[203],"quality":[204],"It":[207],"may":[208],"provide":[209],"basis":[211],"further":[213],"scholarly":[216],"analysis.":[217]},"counts_by_year":[{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":3}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
