{"id":"https://openalex.org/W2049021202","doi":"https://doi.org/10.1108/eum0000000001658","title":"Achieving the Organizational Change Necessary for Successful TQM","display_name":"Achieving the Organizational Change Necessary for Successful TQM","publication_year":1993,"publication_date":"1993-09-01","ids":{"openalex":"https://openalex.org/W2049021202","doi":"https://doi.org/10.1108/eum0000000001658","mag":"2049021202"},"language":"en","primary_location":{"id":"doi:10.1108/eum0000000001658","doi":"https://doi.org/10.1108/eum0000000001658","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000001658","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality &amp; Reliability Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109332505","display_name":"Jerry Glover","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Jerry Glover","raw_affiliation_strings":[""],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5109332505"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.3684,"has_fulltext":false,"cited_by_count":58,"citation_normalized_percentile":{"value":0.88611449,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"10","issue":"6","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.8682000041007996,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.8682000041007996,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.030400000512599945,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.02539999969303608,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9750000238418579},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.8650000095367432},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.9660000205039978},{"id":"https://openalex.org/keywords/organizational-paradigms","display_name":"organizational paradigms","score":0.890999972820282},{"id":"https://openalex.org/keywords/quality-management-implementation","display_name":"quality management implementation","score":0.6060000061988831}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.6681246757507324},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.5516524910926819},{"id":"https://openalex.org/C2778348171","wikidata":"https://www.wikidata.org/wiki/Q167037","display_name":"Corporation","level":2,"score":0.49304792284965515},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.4549221396446228},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43943628668785095},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4336933493614197},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.4325656592845917},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4204269349575043},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3455660343170166},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.313101589679718},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.21162328124046326},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.17808151245117188},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.16927331686019897},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/eum0000000001658","doi":"https://doi.org/10.1108/eum0000000001658","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000001658","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality &amp; Reliability Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W1483279312","https://openalex.org/W1542093369"],"related_works":["https://openalex.org/W658478500","https://openalex.org/W2064372735","https://openalex.org/W1555256833","https://openalex.org/W7111313903","https://openalex.org/W1552902683","https://openalex.org/W7110908133","https://openalex.org/W2069790164","https://openalex.org/W2084139772","https://openalex.org/W2269869842","https://openalex.org/W2020098636"],"abstract_inverted_index":{"Introduction":[0],"Anyone":[1],"who":[2,192],"attempts":[3],"to":[4,81,103,110,137,153,176,217,219,232,283],"implement":[5],"a":[6,27,35,234],"TQM":[7,33,243,268,284],"system":[8],"in":[9,60,306],"an":[10],"organization":[11,124],"is":[12,62,68],"faced":[13],"with":[14,87,208],"one":[15],"of":[16,29,37,51,58,214,225,260,298],"the":[17,45,52,56,63,91,132,165,184,212,220,240,251,261,265,271,276,299],"most":[18],"complex":[19],"tasks":[20],"which":[21,41,303],"they":[22],"might":[23],"ever":[24],"encounter.":[25],"As":[26],"form":[28],"organizational":[30,199,256,291],"culture":[31,59,67,292],"change,":[32],"requires":[34,290],"variety":[36],"skills":[38],"and":[39,48,84,95,100,115,122,149,171,191,198,201,223,264],"methods":[40],"have":[42,168],"not":[43],"been":[44,245],"traditional":[46,262],"educational":[47],"experiential":[49],"fare":[50],"typical":[53],"leader.":[54],"Understanding":[55],"concept":[57],"organizations":[61,141,162],"first":[64],"step.":[65],"Organizational":[66],"based":[69],"on":[70],"mindsets,":[71],"or":[72,156,285],"paradigms.":[73],"Paradigms":[74],"explain":[75],"why":[76],"we":[77,89,98,108,117],"perceive":[78],"reality":[79],"according":[80,102],"culturally-determined":[82],"meanings":[83],"guidelines.":[85],"Armed":[86],"paradigms,":[88,210],"approach":[90],"world":[92],"around":[93],"us":[94],"interpret":[96],"what":[97],"see":[99],"experience":[101],"our":[104,126],"shared":[105],"understandings.":[106],"If":[107],"apply":[109],"understanding":[111,138],"how":[112,175,190],"societies":[113],"work":[114],"operate,":[116],"include":[118],"technology,":[119],"politics,":[120],"economics":[121],"social":[123],"among":[125],"culturallydetermined":[127],"variables.":[128],"Culture":[129],"operates":[130],"within":[131,164],"same":[133],"contexts":[134],"when":[135],"applied":[136],"organizations.":[139],"Although":[140],"often":[142],"draw":[143],"members":[144],"from":[145],"diverse":[146],"ethnic":[147],"groups":[148],"nationalities,":[150],"cultures":[151,170],"unique":[152],"each":[154],"corporation":[155],"not-for-profit":[157],"entity":[158],"evolve.":[159],"Generally":[160],"speaking":[161],"developed":[163],"Western":[166,181,209,263],"model":[167],"similar":[169],"related":[172],"paradigms":[173,182,269],"about":[174],"get":[177],"things":[178],"done.":[179],"Traditional":[180],"are":[183,304],"guidelines":[185],"for":[186,239,254],"such":[187],"activities":[188],"as":[189,250],"makes":[193],"decisions,":[194],"production":[195],"processes,":[196],"hierarchy":[197],"structure":[200],"quality.":[202],"When":[203],"organizations,":[204],"particularly":[205],"those":[206],"operating":[207],"begin":[211],"process":[213],"change":[215],"necessary":[216,231,253],"adapt":[218],"conditions,":[221],"environments,":[222],"markets":[224],"this":[226,255],"decade,":[227],"it":[228],"will":[229],"be":[230],"adopt":[233],"new":[235,267],"paradigm":[236,252],"more":[237],"suitable":[238],"global":[241],"community.":[242],"has":[244],"heralded":[246],"by":[247],"many":[248,297],"leaders":[249],"transformation.":[257],"A":[258,280],"comparison":[259],"relatively":[266],"illustrates":[270,296],"rather":[272],"significant":[273],"differences":[274],"between":[275],"two":[277],"management":[278],"approaches.":[279],"successful":[281],"transformation":[282],"any":[286],"other":[287],"paradigm,":[288],"therefore,":[289],"change.":[293],"Table":[294],"I":[295],"critical":[300],"cultural":[301],"features":[302],"involved":[305],"these":[307],"changes.":[308]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":6}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2016-06-24T00:00:00"}
