{"id":"https://openalex.org/W2049019243","doi":"https://doi.org/10.1145/1536616.1536647","title":"Learning to build an IT innovation platform","display_name":"Learning to build an IT innovation platform","publication_year":2009,"publication_date":"2009-07-21","ids":{"openalex":"https://openalex.org/W2049019243","doi":"https://doi.org/10.1145/1536616.1536647","mag":"2049019243"},"language":"en","primary_location":{"id":"doi:10.1145/1536616.1536647","doi":"https://doi.org/10.1145/1536616.1536647","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1536616.1536647","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","dongbi-b","fnege-3","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032320330","display_name":"Rajiv Kohli","orcid":"https://orcid.org/0000-0001-6588-6664","observed_orcids":["https://orcid.org/0000-0001-6588-6664"]},"institutions":[{"id":"https://openalex.org/I16285277","display_name":"William & Mary","ror":"https://ror.org/03hsf0573","country_code":"US","type":"education","lineage":["https://openalex.org/I16285277"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Rajiv Kohli","raw_affiliation_strings":["The College of William &amp; Mary"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The College of William &amp; Mary","institution_ids":["https://openalex.org/I16285277"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5041013974","display_name":"Nigel P. Melville","orcid":"https://orcid.org/0000-0002-4402-1773","observed_orcids":["https://orcid.org/0000-0002-4402-1773"]},"institutions":[{"id":"https://openalex.org/I27837315","display_name":"University of Michigan","ror":"https://ror.org/00jmfr291","country_code":"US","type":"education","lineage":["https://openalex.org/I27837315"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nigel P. Melville","raw_affiliation_strings":["University of Michigan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Michigan","institution_ids":["https://openalex.org/I27837315"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.2464,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.95482454,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"52","issue":"8","first_page":"122","last_page":"126"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.005499999970197678,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.0017999999690800905,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/it-business-value","display_name":"business value of IT","score":0.9490000009536743},{"id":"https://openalex.org/keywords/it-capability","display_name":"IT capabilities","score":0.7590000033378601},{"id":"https://openalex.org/keywords/it-infrastructure","display_name":"IT infrastructure","score":0.3050000071525574},{"id":"https://openalex.org/keywords/business-process-redesign","display_name":"business process redesign","score":0.621999979019165},{"id":"https://openalex.org/keywords/competitive-strategy","display_name":"competitive strategy","score":0.9679999947547913},{"id":"https://openalex.org/keywords/consumer-preferences","display_name":"consumer preferences","score":0.6320000290870667},{"id":"https://openalex.org/keywords/serendipity","display_name":"serendipity","score":0.6990000009536743},{"id":"https://openalex.org/keywords/organizational-competencies","display_name":"organizational competencies","score":0.6000000238418579},{"id":"https://openalex.org/keywords/information-technology-management","display_name":"information technology management","score":0.36899998784065247},{"id":"https://openalex.org/keywords/innovation-outcomes","display_name":"innovation outcomes","score":0.3109999895095825}],"concepts":[{"id":"https://openalex.org/C2779119418","wikidata":"https://www.wikidata.org/wiki/Q166039","display_name":"Serendipity","level":2,"score":0.6659054756164551},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5514631271362305},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5376042127609253},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.47393375635147095},{"id":"https://openalex.org/C139807058","wikidata":"https://www.wikidata.org/wiki/Q352374","display_name":"Adaptation (eye)","level":2,"score":0.4457224905490875},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4414959251880646},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.41963496804237366},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.381030410528183},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3711733818054199},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/1536616.1536647","doi":"https://doi.org/10.1145/1536616.1536647","is_oa":false,"landing_page_url":"https://doi.org/10.1145/1536616.1536647","pdf_url":null,"source":{"id":"https://openalex.org/S103482838","display_name":"Communications of the ACM","issn_l":"0001-0782","issn":["0001-0782","1557-7317"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","dongbi-b","fnege-3","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications of the ACM","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":1.0,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W35283131","https://openalex.org/W101223594","https://openalex.org/W169241035","https://openalex.org/W1544121820","https://openalex.org/W1577086066","https://openalex.org/W2000254884","https://openalex.org/W2062454779"],"related_works":["https://openalex.org/W1485600222","https://openalex.org/W7055877958","https://openalex.org/W2031658806","https://openalex.org/W7096002683","https://openalex.org/W2345604783","https://openalex.org/W1604835963","https://openalex.org/W14355998","https://openalex.org/W9840940","https://openalex.org/W3122521286","https://openalex.org/W4309036935"],"abstract_inverted_index":{"Introduction":[0],"Information":[1],"Technology":[2],"(IT)":[3],"pervades":[4],"every":[5],"aspect":[6],"of":[7,17,27,75,128,154,194,257,286],"a":[8,13,45,112,188,191,205,223],"firm's":[9],"value":[10,56,159,282,291],"chain":[11],"as":[12,79,90],"vast":[14],"electronic":[15],"network":[16],"interconnected":[18],"applications":[19,65,88],"and":[20,34,36,48,58,63,147,208,226,228,246,259,269],"data.":[21],"Managers":[22],"perceive":[23],"the":[24,96,126],"immense":[25],"potential":[26],"this":[28,141,276],"complex":[29],"infrastructure":[30],"to":[31,51,60,84,124,139,168,218,230,288],"enhance":[32],"products":[33],"processes":[35],"create":[37,61],"altogether":[38],"new":[39,71,87,255,277],"ones.":[40],"However,":[41],"some":[42],"have":[43],"gone":[44],"step":[46],"further":[47],"determined":[49],"how":[50,242,247,287],"harness":[52],"untapped":[53,156],"IT":[54,106,157,162,200,211,280,294],"business":[55,101,134,148,158,220,281],"again":[57,59],"innovative":[62],"valuable":[64],"by":[66,143,215],"reconfiguring":[67],"existing":[68,76,161,293],"systems":[69],"in":[70,267],"ways.":[72],"Creative":[73],"adaptation":[74],"functionality":[77],"(such":[78,89],"broadband":[80],"over":[81],"power":[82,92],"lines)":[83],"enable":[85],"entirely":[86],"real-time":[91],"grid":[93],"monitoring)":[94],"rules":[95],"day":[97],"for":[98,133],"these":[99,239],"forward-thinking":[100],"leaders.":[102],"What":[103,178],"separates":[104],"successful":[105],"innovators":[107],"from":[108,160,292],"others?":[109],"Is":[110],"luck":[111],"primary":[113],"driver,":[114],"or":[115],"are":[116,244],"there":[117],"deliberate":[118],"actions":[119,174],"that":[120,182,275],"management":[121],"can":[122,185,252],"take":[123],"raise":[125],"odds":[127],"success?":[129],"Given":[130],"substantial":[131],"implications":[132],"performance,":[135],"we":[136,179,197,234,273],"set":[137,193],"out":[138],"explore":[140],"question":[142],"interviewing":[144],"senior":[145],"IS":[146],"executives":[149],"with":[150,175],"demonstrated":[151],"track":[152],"records":[153],"extracting":[155],"infrastructural":[163],"assets.":[164,295],"Our":[165],"objective":[166],"was":[167],"uncover":[169],"underlying":[170],"mechanisms":[171],"linking":[172],"organizational":[173],"innovation":[176,201,214],"outcomes.":[177],"learned":[180],"is":[181,265],"while":[183],"serendipity":[184],"sometimes":[186],"play":[187],"role,":[189],"developing":[190],"specialized":[192],"competencies,":[195],"which":[196],"call":[198],"an":[199],"platform":[202],",":[203],"plays":[204],"much":[206],"larger":[207],"decisive":[209],"role.":[210],"capabilities":[212],"drive":[213],"enabling":[216],"organizations":[217],"redesign":[219],"processes,":[221],"craft":[222],"competitive":[224],"strategy,":[225],"identify":[227],"cater":[229],"customer":[231],"preferences.":[232],"As":[233],"discuss":[235],"below,":[236],"understanding":[237,285],"what":[238],"competencies":[240],"are,":[241],"they":[243,248],"developed,":[245],"work":[249],"together":[250],"holistically":[251],"yield":[253],"significant":[254],"sources":[256],"growth":[258],"bolster":[260],"performance.":[261],"While":[262],"our":[263],"research":[264],"exploratory":[266],"nature":[268],"requires":[270],"rigorous":[271],"testing,":[272],"believe":[274],"perspective":[278],"on":[279],"expands":[283],"managerial":[284],"extract":[289],"ever-greater":[290]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
