{"id":"https://openalex.org/W2047080254","doi":"https://doi.org/10.1108/00070709910251432","title":"An assessment of management systems and business performance in the UK food and drinks industry","display_name":"An assessment of management systems and business performance in the UK food and drinks industry","publication_year":1999,"publication_date":"1999-02-01","ids":{"openalex":"https://openalex.org/W2047080254","doi":"https://doi.org/10.1108/00070709910251432","mag":"2047080254"},"language":"en","primary_location":{"id":"doi:10.1108/00070709910251432","doi":"https://doi.org/10.1108/00070709910251432","is_oa":false,"landing_page_url":"https://doi.org/10.1108/00070709910251432","pdf_url":null,"source":{"id":"https://openalex.org/S99313352","display_name":"British Food Journal","issn_l":"0007-070X","issn":["0007-070X","1758-4108"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","dongbi-c","erih-plus","fnege-3","jufo-1","ki-jl-1","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"British Food Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004547675","display_name":"Robin Stephen Mann","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I51158804","display_name":"Massey University","ror":"https://ror.org/052czxv31","country_code":"NZ","type":"education","lineage":["https://openalex.org/I51158804"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Robin Mann","raw_affiliation_strings":["Massey University, Palmerston North, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Massey University, Palmerston North, New Zealand","institution_ids":["https://openalex.org/I51158804"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023062116","display_name":"Oludotun Adebanjo","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210147562","display_name":"Leatherhead Food Research","ror":"https://ror.org/04nw8w376","country_code":"GB","type":"company","lineage":["https://openalex.org/I4210147562"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Oludotun Adebanjo","raw_affiliation_strings":["Leatherhead Food RA, Leatherhead, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Leatherhead Food RA, Leatherhead, UK","institution_ids":["https://openalex.org/I4210147562"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046523660","display_name":"Dennis F. Kehoe","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I146655781","display_name":"University of Liverpool","ror":"https://ror.org/04xs57h96","country_code":"GB","type":"education","lineage":["https://openalex.org/I146655781"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Dennis Kehoe","raw_affiliation_strings":["University of Liverpool, Liverpool, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Liverpool, Liverpool, UK","institution_ids":["https://openalex.org/I146655781"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.3981,"has_fulltext":false,"cited_by_count":31,"citation_normalized_percentile":{"value":0.95578787,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"101","issue":"1","first_page":"5","last_page":"21"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.6791999936103821,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.6791999936103821,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.28610000014305115,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.02969999983906746,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/management-systems","display_name":"management systems","score":0.9330000281333923},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.8360000252723694},{"id":"https://openalex.org/keywords/food-industry","display_name":"food industry","score":0.6449999809265137},{"id":"https://openalex.org/keywords/beverage-industry","display_name":"beverage industry","score":0.996999979019165},{"id":"https://openalex.org/keywords/self-assessment","display_name":"self-assessment","score":0.8370000123977661},{"id":"https://openalex.org/keywords/business-excellence","display_name":"business excellence","score":0.7080000042915344},{"id":"https://openalex.org/keywords/resource-management","display_name":"resource management","score":0.5989999771118164},{"id":"https://openalex.org/keywords/process-management","display_name":"process management","score":0.8790000081062317},{"id":"https://openalex.org/keywords/strategy","display_name":"strategy","score":0.6150000095367432},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9900000095367432},{"id":"https://openalex.org/keywords/social-impact","display_name":"social impact","score":0.5789999961853027}],"concepts":[{"id":"https://openalex.org/C2777352838","wikidata":"https://www.wikidata.org/wiki/Q5419420","display_name":"Excellence","level":2,"score":0.7062216997146606},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6888720393180847},{"id":"https://openalex.org/C513059894","wikidata":"https://www.wikidata.org/wiki/Q540912","display_name":"Food industry","level":2,"score":0.6324098110198975},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.608061671257019},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.4385499060153961},{"id":"https://openalex.org/C2778597612","wikidata":"https://www.wikidata.org/wiki/Q7097786","display_name":"Operational excellence","level":2,"score":0.4104211926460266},{"id":"https://openalex.org/C31903555","wikidata":"https://www.wikidata.org/wiki/Q1637030","display_name":"Food science","level":1,"score":0.08782777190208435},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/00070709910251432","doi":"https://doi.org/10.1108/00070709910251432","is_oa":false,"landing_page_url":"https://doi.org/10.1108/00070709910251432","pdf_url":null,"source":{"id":"https://openalex.org/S99313352","display_name":"British Food Journal","issn_l":"0007-070X","issn":["0007-070X","1758-4108"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","dongbi-c","erih-plus","fnege-3","jufo-1","ki-jl-1","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"British Food Journal","raw_type":"journal-article"},{"id":"pmh:oai:gala.gre.ac.uk:10720","doi":null,"is_oa":false,"landing_page_url":"http://gala.gre.ac.uk/id/eprint/10720/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401244","display_name":"Greenwich Academic Literature Archive (University of Greenwich)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I55060895","host_organization_name":"University of Greenwich","host_organization_lineage":["https://openalex.org/I55060895"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W1499359084","https://openalex.org/W1608573399","https://openalex.org/W1970392133","https://openalex.org/W1984934076","https://openalex.org/W2798830445"],"related_works":["https://openalex.org/W1984934076","https://openalex.org/W1976324805","https://openalex.org/W4417489173","https://openalex.org/W1975032456","https://openalex.org/W3204433429","https://openalex.org/W7112766186","https://openalex.org/W2046565042","https://openalex.org/W2797929564","https://openalex.org/W2657803967","https://openalex.org/W7008826460"],"abstract_inverted_index":{"The":[0,23,40],"findings":[1],"of":[2,8,37,43,66,78],"a":[3,107],"study":[4,24,45],"investigating":[5],"the":[6,9,16,34,38,44,94],"performance":[7],"UK":[10],"food":[11,27,50,95],"and":[12,51,71,74,83,89,113],"drinks":[13,52],"industry":[14,96],"against":[15,33],"European":[17],"Business":[18],"Excellence":[19],"Model":[20],"are":[21,68,80],"presented.":[22],"involved":[25],"50":[26],"companies":[28,53,101],"assessing":[29,114],"themselves":[30],"(by":[31],"questionnaire)":[32],"nine":[35],"criteria":[36],"model.":[39],"major":[41],"finding":[42],"was":[46],"that,":[47],"on":[48,91],"average,":[49],"have":[54],"less":[55],"well":[56],"developed":[57],"management":[58,73],"systems":[59],"than":[60],"other":[61],"industries.":[62],"Its":[63],"main":[64,76],"areas":[65,77],"strength":[67],"in":[69,81],"resource":[70],"process":[72],"its":[75],"weakness":[79],"policy":[82],"strategy,":[84],"customer":[85],"satisfaction,":[86],"people":[87],"satisfaction":[88],"impact":[90],"society.":[92],"For":[93],"to":[97],"move":[98],"forward,":[99],"more":[100],"should":[102],"consider":[103],"using":[104],"self\u2010assessment":[105],"as":[106],"method":[108],"for":[109],"identifying":[110],"improvement":[111],"opportunities":[112],"their":[115],"progress":[116],"towards":[117],"business":[118],"excellence.":[119]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}