{"id":"https://openalex.org/W2045982667","doi":"https://doi.org/10.1504/ijenm.2008.018785","title":"Performance drivers of ERP systems in small- and medium-sized enterprises","display_name":"Performance drivers of ERP systems in small- and medium-sized enterprises","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W2045982667","doi":"https://doi.org/10.1504/ijenm.2008.018785","mag":"2045982667"},"language":"en","primary_location":{"id":"doi:10.1504/ijenm.2008.018785","doi":"https://doi.org/10.1504/ijenm.2008.018785","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijenm.2008.018785","pdf_url":null,"source":{"id":"https://openalex.org/S142092826","display_name":"International Journal of Enterprise Network Management","issn_l":"1748-1252","issn":["1748-1252","1748-1260"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","cwts-core","poland-20","russia-white-list-3"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Network Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033400669","display_name":"Maria Argyropoulou","orcid":"https://orcid.org/0000-0002-8974-1678","observed_orcids":["https://orcid.org/0000-0002-8974-1678"]},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Maria Argyropoulou","raw_affiliation_strings":["Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090518366","display_name":"George D. Ioannou","orcid":"https://orcid.org/0000-0002-6153-7712","observed_orcids":["https://orcid.org/0000-0002-6153-7712"]},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"George Ioannou","raw_affiliation_strings":["Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085289842","display_name":"Dimitrios N. Koufopoulos","orcid":"https://orcid.org/0000-0001-8087-9454","observed_orcids":["https://orcid.org/0000-0001-8087-9454"]},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Dimitrios Koufopoulos","raw_affiliation_strings":["Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050077013","display_name":"Jaideep G. Motwani","orcid":"https://orcid.org/0000-0002-3666-770X","observed_orcids":["https://orcid.org/0000-0002-3666-770X"]},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jaideep Motwani","raw_affiliation_strings":["Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Brunel Business School, Brunel University, Uxbridge, Middlesex UB8 3PH, UK#TAB#","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":2.2876,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.88976874,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":95},"biblio":{"volume":"2","issue":"3","first_page":"333","last_page":"333"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.8790000081062317},{"id":"https://openalex.org/keywords/erp-implementation","display_name":"ERP implementation","score":0.8460000157356262},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9900000095367432},{"id":"https://openalex.org/keywords/performance-measurement","display_name":"performance measurement","score":0.9409999847412109},{"id":"https://openalex.org/keywords/key-performance-indicators","display_name":"key performance indicators","score":0.7390000224113464},{"id":"https://openalex.org/keywords/business-it-alignment","display_name":"business-IT alignment","score":0.6340000033378601},{"id":"https://openalex.org/keywords/competitive-positioning","display_name":"competitive positioning","score":0.5590000152587891},{"id":"https://openalex.org/keywords/integrated-information-systems","display_name":"integrated information systems","score":0.7120000123977661}],"concepts":[{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.8176701664924622},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6485613584518433},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.5516225695610046},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.519178032875061},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5148007273674011},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.425142765045166},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4198876619338989},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4161500334739685},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.36402037739753723},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.34314805269241333},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.32248160243034363},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1631828248500824},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1562395989894867},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.12394082546234131},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.07604426145553589},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1504/ijenm.2008.018785","doi":"https://doi.org/10.1504/ijenm.2008.018785","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijenm.2008.018785","pdf_url":null,"source":{"id":"https://openalex.org/S142092826","display_name":"International Journal of Enterprise Network Management","issn_l":"1748-1252","issn":["1748-1252","1748-1260"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","cwts-core","poland-20","russia-white-list-3"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Enterprise Network Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:ids:ijenma:v:2:y:2008:i:3:p:333-349","doi":null,"is_oa":false,"landing_page_url":"http://www.inderscience.com/link.php?id=18785","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":37,"referenced_works":["https://openalex.org/W1527311855","https://openalex.org/W1540493563","https://openalex.org/W1545181001","https://openalex.org/W1566121407","https://openalex.org/W1574731927","https://openalex.org/W1574787923","https://openalex.org/W1721421031","https://openalex.org/W1963773136","https://openalex.org/W1966591627","https://openalex.org/W1968395792","https://openalex.org/W1968928304","https://openalex.org/W1972013208","https://openalex.org/W2000851879","https://openalex.org/W2002767944","https://openalex.org/W2015965143","https://openalex.org/W2020303288","https://openalex.org/W2028702553","https://openalex.org/W2037595729","https://openalex.org/W2050401924","https://openalex.org/W2054691403","https://openalex.org/W2057012437","https://openalex.org/W2061704790","https://openalex.org/W2063199354","https://openalex.org/W2087787190","https://openalex.org/W2102866139","https://openalex.org/W2113222723","https://openalex.org/W2119580705","https://openalex.org/W2121818873","https://openalex.org/W2124290293","https://openalex.org/W2136928580","https://openalex.org/W2145911636","https://openalex.org/W2146740775","https://openalex.org/W2148827330","https://openalex.org/W2151224512","https://openalex.org/W2164366532","https://openalex.org/W2168628948","https://openalex.org/W2568476927"],"related_works":["https://openalex.org/W1973761520","https://openalex.org/W4241749507","https://openalex.org/W2042977899","https://openalex.org/W1986664221","https://openalex.org/W2582942096","https://openalex.org/W2526917099","https://openalex.org/W2957710921","https://openalex.org/W2042472215","https://openalex.org/W744973646","https://openalex.org/W202898715"],"abstract_inverted_index":{"The":[0],"adoption":[1],"of":[2,70,91],"ERP":[3,71,99,135],"systems":[4],"by":[5],"Small":[6],"and":[7,15,26,39,47,101,130],"Medium-sized":[8],"Enterprises":[9],"(SMEs)":[10],"is":[11,76,83,89],"a":[12,16,63,123],"major":[13],"endeavour":[14],"complex":[17],"project":[18],"with":[19],"many":[20],"potential":[21],"difficulties":[22],"concerning":[23],"budget":[24],"overruns":[25],"benefits":[27],"reached.":[28],"SMEs":[29],"must":[30],"apply":[31],"contemporary":[32],"performance":[33,111,117],"measurement":[34],"methodologies":[35],"to":[36,56,109,122,133],"ensure":[37],"efficiency":[38],"effectiveness":[40],"in":[41,51],"their":[42],"overall":[43,110],"Information":[44],"Technology":[45],"(IT)":[46],"business":[48],"strategy,":[49],"which":[50,119],"most":[52],"cases":[53],"can":[54,107],"lead":[55],"superior":[57],"competitive":[58],"positioning.":[59],"This":[60],"paper":[61],"develops":[62],"novel":[64],"framework":[65],"for":[66],"measuring":[67],"the":[68,79,87,98,103,134],"impact":[69],"implementations":[72],"at":[73],"SMEs;":[74],"it":[75],"based":[77],"on":[78,115],"concept":[80],"that":[81],"success":[82],"achieved":[84],"only":[85],"when":[86,102],"organisation":[88],"capable":[90],"better":[92],"performing":[93],"every":[94],"operation":[95],"embedded":[96],"within":[97],"system,":[100],"integrated":[104],"information":[105],"platform":[106],"contribute":[108],"enhancements.":[112],"We":[113],"focus":[114],"key":[116],"measures,":[118],"are":[120,131],"linked":[121],"previously":[124],"developed":[125],"model":[126],"(the":[127],"'six-imperatives'":[128],"framework)":[129],"relevant":[132],"implementation.":[136]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-12T12:28:57.059296","created_date":"2016-06-24T00:00:00"}
