{"id":"https://openalex.org/W2044909512","doi":"https://doi.org/10.1016/j.jbusres.2005.10.006","title":"Diversity at the executive suite: A resource-based approach to the customer orientation\u2013organizational performance relationship","display_name":"Diversity at the executive suite: A resource-based approach to the customer orientation\u2013organizational performance relationship","publication_year":2005,"publication_date":"2005-12-22","ids":{"openalex":"https://openalex.org/W2044909512","doi":"https://doi.org/10.1016/j.jbusres.2005.10.006","mag":"2044909512"},"language":"en","primary_location":{"id":"doi:10.1016/j.jbusres.2005.10.006","doi":"https://doi.org/10.1016/j.jbusres.2005.10.006","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jbusres.2005.10.006","pdf_url":null,"source":{"id":"https://openalex.org/S93284759","display_name":"Journal of Business Research","issn_l":"0148-2963","issn":["0148-2963","1873-7978"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business Research","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057485158","display_name":"Seigyoung Auh","orcid":"https://orcid.org/0000-0001-7473-5403","observed_orcids":["https://orcid.org/0000-0001-7473-5403"]},"institutions":[{"id":"https://openalex.org/I193775966","display_name":"Yonsei University","ror":"https://ror.org/01wjejq96","country_code":"KR","type":"education","lineage":["https://openalex.org/I193775966"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Seigyoung Auh","raw_affiliation_strings":["Yonsei School of Business, Yonsei University, 134 Shinchon-dong, Seodaemun-gu, Seoul, 120-749, South Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Yonsei School of Business, Yonsei University, 134 Shinchon-dong, Seodaemun-gu, Seoul, 120-749, South Korea","institution_ids":["https://openalex.org/I193775966"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008048175","display_name":"B\u00fclent Meng\u00fc\u00e7","orcid":"https://orcid.org/0000-0002-5128-0423","observed_orcids":["https://orcid.org/0000-0002-5128-0423","https://orcid.org/0000-0002-4116-3047"]},"institutions":[{"id":"https://openalex.org/I186803428","display_name":"Brock University","ror":"https://ror.org/056am2717","country_code":"CA","type":"education","lineage":["https://openalex.org/I186803428"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Bulent Menguc","raw_affiliation_strings":["Brock University, Faculty of Business, Department of Marketing, Int'l Business, and Strategy, St. Catharines, Ontario, Canada, L2S3A1"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Brock University, Faculty of Business, Department of Marketing, Int'l Business, and Strategy, St. Catharines, Ontario, Canada, L2S3A1","institution_ids":["https://openalex.org/I186803428"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5008048175"],"corresponding_institution_ids":["https://openalex.org/I186803428"],"apc_list":{"value":4440,"currency":"USD","value_usd":4440},"apc_paid":null,"fwci":1.7857,"has_fulltext":false,"cited_by_count":58,"citation_normalized_percentile":{"value":0.87152803,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"59","issue":"5","first_page":"564","last_page":"572"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11047","display_name":"Gender Diversity and Inequality","score":0.014299999922513962,"subfield":{"id":"https://openalex.org/subfields/3318","display_name":"Gender Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.008799999952316284,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/top-management-team-diversity","display_name":"top management team diversity","score":0.9890000224113464},{"id":"https://openalex.org/keywords/experience-diversity","display_name":"experience diversity","score":0.7770000100135803},{"id":"https://openalex.org/keywords/functional-diversity","display_name":"functional diversity","score":0.9980000257492065},{"id":"https://openalex.org/keywords/customer-orientation","display_name":"customer orientation","score":0.9509999752044678},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.9990000128746033},{"id":"https://openalex.org/keywords/tacit-knowledge","display_name":"tacit knowledge","score":0.9869999885559082},{"id":"https://openalex.org/keywords/resource-based-view","display_name":"resource-based view","score":0.7990000247955322}],"concepts":[{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.6377830505371094},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5399127006530762},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5227644443511963},{"id":"https://openalex.org/C165672731","wikidata":"https://www.wikidata.org/wiki/Q25047583","display_name":"Organizational performance","level":2,"score":0.511620819568634},{"id":"https://openalex.org/C38775462","wikidata":"https://www.wikidata.org/wiki/Q1569376","display_name":"Transformational leadership","level":2,"score":0.5115028619766235},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.46232110261917114},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.43134206533432007},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.41779494285583496},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.34689080715179443},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22700664401054382},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.21516692638397217},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1144196093082428},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.jbusres.2005.10.006","doi":"https://doi.org/10.1016/j.jbusres.2005.10.006","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jbusres.2005.10.006","pdf_url":null,"source":{"id":"https://openalex.org/S93284759","display_name":"Journal of Business Research","issn_l":"0148-2963","issn":["0148-2963","1873-7978"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:eee:jbrese:v:59:y:2006:i:5:p:564-572","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0148-2963(05)00153-0","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":56,"referenced_works":["https://openalex.org/W655261794","https://openalex.org/W1483263499","https://openalex.org/W1540798360","https://openalex.org/W1571998446","https://openalex.org/W1606540910","https://openalex.org/W1756448940","https://openalex.org/W1967968613","https://openalex.org/W1982052652","https://openalex.org/W1995317092","https://openalex.org/W2001579773","https://openalex.org/W2009933376","https://openalex.org/W2010812063","https://openalex.org/W2020597523","https://openalex.org/W2023017348","https://openalex.org/W2030214259","https://openalex.org/W2035303902","https://openalex.org/W2038332731","https://openalex.org/W2040780635","https://openalex.org/W2041079038","https://openalex.org/W2049159124","https://openalex.org/W2056795330","https://openalex.org/W2061977616","https://openalex.org/W2064808927","https://openalex.org/W2064964332","https://openalex.org/W2068370738","https://openalex.org/W2078818979","https://openalex.org/W2082443018","https://openalex.org/W2088913158","https://openalex.org/W2090656210","https://openalex.org/W2108183214","https://openalex.org/W2120260080","https://openalex.org/W2122912498","https://openalex.org/W2123709218","https://openalex.org/W2126186544","https://openalex.org/W2130982534","https://openalex.org/W2131143493","https://openalex.org/W2144092340","https://openalex.org/W2146410840","https://openalex.org/W2159401492","https://openalex.org/W2160449301","https://openalex.org/W2160875069","https://openalex.org/W2163510528","https://openalex.org/W2165761684","https://openalex.org/W2170341003","https://openalex.org/W2312288734","https://openalex.org/W2326787527","https://openalex.org/W2769911796","https://openalex.org/W2797247465","https://openalex.org/W3122794957","https://openalex.org/W3124536214","https://openalex.org/W4234482624","https://openalex.org/W4242358255","https://openalex.org/W4243667233","https://openalex.org/W4254362654","https://openalex.org/W4254848309","https://openalex.org/W4256346100"],"related_works":["https://openalex.org/W2162819837","https://openalex.org/W2036985902","https://openalex.org/W4402720324","https://openalex.org/W3200690244","https://openalex.org/W2988151601","https://openalex.org/W173381496","https://openalex.org/W4414997581","https://openalex.org/W4308946682","https://openalex.org/W2319992595","https://openalex.org/W1807573944"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":5}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}