{"id":"https://openalex.org/W2044205299","doi":"https://doi.org/10.1093/jopart/muu026","title":"Understanding Satisfaction with Schools: The Role of Expectations","display_name":"Understanding Satisfaction with Schools: The Role of Expectations","publication_year":2014,"publication_date":"2014-06-12","ids":{"openalex":"https://openalex.org/W2044205299","doi":"https://doi.org/10.1093/jopart/muu026","mag":"2044205299"},"language":"en","primary_location":{"id":"doi:10.1093/jopart/muu026","doi":"https://doi.org/10.1093/jopart/muu026","is_oa":false,"landing_page_url":"https://doi.org/10.1093/jopart/muu026","pdf_url":null,"source":{"id":"https://openalex.org/S169433491","display_name":"Journal of Public Administration Research and Theory","issn_l":"1053-1858","issn":["1053-1858","1477-9803"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Public Administration Research and Theory","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076808019","display_name":"Rebecca Jacobsen","orcid":"https://orcid.org/0000-0002-6637-617X","observed_orcids":["https://orcid.org/0000-0002-6637-617X"]},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Rebecca Jacobsen","raw_affiliation_strings":["Michigan State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Michigan State University","institution_ids":["https://openalex.org/I87216513"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046056735","display_name":"Jeffrey W. Snyder","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jeffrey W. Snyder","raw_affiliation_strings":["\u2020 Michigan State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"\u2020 Michigan State University","institution_ids":["https://openalex.org/I87216513"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5010590815","display_name":"Andrew Saultz","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I83328450","display_name":"Miami University","ror":"https://ror.org/05nbqxr67","country_code":"US","type":"education","lineage":["https://openalex.org/I83328450"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Andrew Saultz","raw_affiliation_strings":["\u2021 Miami University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"\u2021 Miami University","institution_ids":["https://openalex.org/I83328450"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":4029,"currency":"USD","value_usd":4029},"apc_paid":null,"fwci":19.1045,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.98967855,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":98},"biblio":{"volume":"25","issue":"3","first_page":"831","last_page":"848"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10674","display_name":"School Choice and Performance","score":0.3831000030040741,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10674","display_name":"School Choice and Performance","score":0.3831000030040741,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.3537999987602234,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13405","display_name":"Educational Assessment and Improvement","score":0.14830000698566437,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/citizen-satisfaction","display_name":"citizen satisfaction","score":0.597000002861023},{"id":"https://openalex.org/keywords/public-schools","display_name":"public schools","score":0.9729999899864197},{"id":"https://openalex.org/keywords/normative-expectations","display_name":"normative expectations","score":0.8169999718666077},{"id":"https://openalex.org/keywords/academic-focus","display_name":"academic focus","score":0.5789999961853027},{"id":"https://openalex.org/keywords/well-rounded-education","display_name":"well-rounded education","score":0.9710000157356262},{"id":"https://openalex.org/keywords/academic-achievement","display_name":"academic performance","score":0.6660000085830688},{"id":"https://openalex.org/keywords/public-support-for-education","display_name":"public support for education","score":0.6389999985694885},{"id":"https://openalex.org/keywords/education-policy","display_name":"education policy","score":0.6309999823570251}],"concepts":[{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.8214107751846313},{"id":"https://openalex.org/C44725695","wikidata":"https://www.wikidata.org/wiki/Q288156","display_name":"Normative","level":2,"score":0.8008885383605957},{"id":"https://openalex.org/C2780510313","wikidata":"https://www.wikidata.org/wiki/Q178706","display_name":"Institution","level":2,"score":0.5256059169769287},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.5090241432189941},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.48461732268333435},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4539811313152313},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.43543165922164917},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.423240602016449},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1093/jopart/muu026","doi":"https://doi.org/10.1093/jopart/muu026","is_oa":false,"landing_page_url":"https://doi.org/10.1093/jopart/muu026","pdf_url":null,"source":{"id":"https://openalex.org/S169433491","display_name":"Journal of Public Administration Research and Theory","issn_l":"1053-1858","issn":["1053-1858","1477-9803"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311648","host_organization_name":"Oxford University Press","host_organization_lineage":["https://openalex.org/P4310311648","https://openalex.org/P4310311647"],"host_organization_lineage_names":["Oxford University Press","University of Oxford"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Public Administration Research and Theory","raw_type":"journal-article"},{"id":"pmh:oai:engagedscholarship.csuohio.edu:urban_facpub-2424","doi":null,"is_oa":false,"landing_page_url":"https://engagedscholarship.csuohio.edu/urban_facpub/1425","pdf_url":null,"source":{"id":"https://openalex.org/S4306400889","display_name":"EngagedScholarship @ Cleveland State University (Cleveland State University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I102607778","host_organization_name":"Cleveland State University","host_organization_lineage":["https://openalex.org/I102607778"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"All Maxine Goodman Levin School of Urban Affairs Publications","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality education","score":0.4156000018119812,"id":"https://metadata.un.org/sdg/4"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W70434580","https://openalex.org/W573375794","https://openalex.org/W642897606","https://openalex.org/W966932996","https://openalex.org/W1519768384","https://openalex.org/W1524802686","https://openalex.org/W1528253659","https://openalex.org/W1552948054","https://openalex.org/W1569437861","https://openalex.org/W1571309720","https://openalex.org/W1582742603","https://openalex.org/W1585818825","https://openalex.org/W1591420425","https://openalex.org/W1689771227","https://openalex.org/W1963890846","https://openalex.org/W1974349218","https://openalex.org/W1979756272","https://openalex.org/W1992004164","https://openalex.org/W2001445704","https://openalex.org/W2001916972","https://openalex.org/W2010231844","https://openalex.org/W2015280904","https://openalex.org/W2028184439","https://openalex.org/W2039251018","https://openalex.org/W2048627771","https://openalex.org/W2050883202","https://openalex.org/W2055522850","https://openalex.org/W2057563009","https://openalex.org/W2062637216","https://openalex.org/W2062924587","https://openalex.org/W2098000542","https://openalex.org/W2099121055","https://openalex.org/W2108802999","https://openalex.org/W2126766436","https://openalex.org/W2127548434","https://openalex.org/W2130021160","https://openalex.org/W2137597548","https://openalex.org/W2143202124","https://openalex.org/W2156197919","https://openalex.org/W2163577378","https://openalex.org/W2248400694","https://openalex.org/W2316635426","https://openalex.org/W2333183379","https://openalex.org/W2474498050","https://openalex.org/W2904733517","https://openalex.org/W2946099484","https://openalex.org/W2964709085","https://openalex.org/W3123545988","https://openalex.org/W3123881222","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2795037959","https://openalex.org/W3104786228","https://openalex.org/W2202624127","https://openalex.org/W4388567350","https://openalex.org/W2161362375","https://openalex.org/W2108438830","https://openalex.org/W3125845121","https://openalex.org/W2908560235","https://openalex.org/W4220941337","https://openalex.org/W2130021160"],"abstract_inverted_index":{"Using":[0,51],"a":[1,52,78,111],"nationally":[2],"representative":[3],"survey,":[4],"this":[5],"article":[6],"examines":[7],"how":[8],"citizen":[9],"satisfaction":[10,95],"with":[11],"one":[12,63],"public":[13,15,118],"institution,":[14],"schools,":[16],"is":[17],"shaped":[18],"by":[19,47],"normative":[20],"expectations":[21,37,90],"regarding":[22],"what":[23,69],"goals":[24,70],"schools":[25,71],"ought":[26,72],"to":[27,73],"pursue.":[28],"We":[29,81],"expand":[30],"extant":[31],"literature":[32],"on":[33,44,110],"the":[34,98],"role":[35],"of":[36,64,94],"in":[38],"shaping":[39],"satisfaction,":[40,119],"which":[41,120],"typically":[42,61],"focuses":[43],"performance":[45,101],"expectations,":[46],"exploring":[48],"goal":[49,89,113],"expectations.":[50],"constant":[53],"sum":[54],"allocation":[55],"exercise,":[56],"we":[57],"find":[58],"that":[59,84,106],"individuals":[60,85],"express":[62,91],"two":[65],"distinct":[66],"preferences":[67],"for":[68],"pursue\u2014an":[74],"academic":[75],"focus":[76],"versus":[77],"well-rounded":[79],"focus.":[80],"then":[82],"show":[83],"holding":[86],"these":[87],"different":[88,92],"levels":[93],"when":[96],"viewing":[97],"same":[99],"school":[100],"data.":[102],"Our":[103],"results":[104],"suggest":[105],"policies":[107],"disproportionately":[108],"focusing":[109],"single":[112],"or":[114],"expectation":[115],"may":[116],"alter":[117],"could":[121],"negatively":[122],"influence":[123],"ongoing":[124],"support.":[125]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
