{"id":"https://openalex.org/W2040264256","doi":"https://doi.org/10.1145/521.522","title":"Channel selection and effective communication for managerial decision making","display_name":"Channel selection and effective communication for managerial decision making","publication_year":1984,"publication_date":"1984-05-24","ids":{"openalex":"https://openalex.org/W2040264256","doi":"https://doi.org/10.1145/521.522","mag":"2040264256"},"language":"en","primary_location":{"id":"doi:10.1145/521.522","doi":"https://doi.org/10.1145/521.522","is_oa":true,"landing_page_url":"https://doi.org/10.1145/521.522","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/521.522","source":{"id":"https://openalex.org/S4394735545","display_name":"ACM Transactions on Information Systems","issn_l":"1046-8188","issn":["1046-8188","1558-2868"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","ccf-a","dongbi-a","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Information Systems","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/521.522","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031321352","display_name":"Eileen M. Trauth","orcid":"https://orcid.org/0000-0001-9718-1087","observed_orcids":["https://orcid.org/0000-0001-9718-1087"]},"institutions":[{"id":"https://openalex.org/I111088046","display_name":"Boston University","ror":"https://ror.org/05qwgg493","country_code":"US","type":"education","lineage":["https://openalex.org/I111088046"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Eileen M. Trauth","raw_affiliation_strings":["Boston Univ., Boston, MA","Boston Univ, Boston, MA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Boston Univ., Boston, MA","institution_ids":["https://openalex.org/I111088046"]},{"raw_affiliation_string":"Boston Univ, Boston, MA#TAB#","institution_ids":["https://openalex.org/I111088046"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027753103","display_name":"Stephen K. Kwan","orcid":"https://orcid.org/0000-0002-5995-0073","observed_orcids":["https://orcid.org/0000-0002-5995-0073"]},"institutions":[{"id":"https://openalex.org/I111088046","display_name":"Boston University","ror":"https://ror.org/05qwgg493","country_code":"US","type":"education","lineage":["https://openalex.org/I111088046"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Stephen K Kwan","raw_affiliation_strings":["Boston Univ., Boston, MA","Boston Univ, Boston, MA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Boston Univ., Boston, MA","institution_ids":["https://openalex.org/I111088046"]},{"raw_affiliation_string":"Boston Univ, Boston, MA#TAB#","institution_ids":["https://openalex.org/I111088046"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033041802","display_name":"Susanna R. Barber","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I87650153","display_name":"Emerson College","ror":"https://ror.org/011xz5b94","country_code":"US","type":"education","lineage":["https://openalex.org/I87650153"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Susanna Barber","raw_affiliation_strings":["Emerson College, Boston, MA","Emerson College, Boston, MA#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Emerson College, Boston, MA","institution_ids":["https://openalex.org/I87650153"]},{"raw_affiliation_string":"Emerson College, Boston, MA#TAB#","institution_ids":["https://openalex.org/I87650153"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":12.3214,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.9818057,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"2","issue":"2","first_page":"123","last_page":"140"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.5669000148773193,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.5669000148773193,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13745","display_name":"Media and Digital Communication","score":0.18729999661445618,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.023800000548362732,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/communication-channel-selection","display_name":"communication channel selection","score":0.699999988079071},{"id":"https://openalex.org/keywords/corporate-communication","display_name":"corporate communication","score":0.6690000295639038},{"id":"https://openalex.org/keywords/managerial-decision-making","display_name":"management decision-making","score":0.800000011920929},{"id":"https://openalex.org/keywords/electronic-messaging","display_name":"electronic messaging","score":0.8840000033378601},{"id":"https://openalex.org/keywords/videotape","display_name":"videotape","score":0.9319999814033508},{"id":"https://openalex.org/keywords/print-media","display_name":"print media","score":0.8460000157356262},{"id":"https://openalex.org/keywords/information-recall","display_name":"information recall","score":0.9700000286102295},{"id":"https://openalex.org/keywords/information-quality","display_name":"information quality","score":0.6899999976158142},{"id":"https://openalex.org/keywords/user-attitudes","display_name":"user attitudes","score":0.6899999976158142},{"id":"https://openalex.org/keywords/information-dissemination","display_name":"information dissemination","score":0.6110000014305115}],"concepts":[{"id":"https://openalex.org/C2778805511","wikidata":"https://www.wikidata.org/wiki/Q1713","display_name":"Citation","level":2,"score":0.6824079751968384},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.6633806824684143},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6049437522888184},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.5941675305366516},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.3626277446746826},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.35216981172561646},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.3502868115901947},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.344501793384552},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10891878604888916},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.06680440902709961},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.06562915444374084}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/521.522","doi":"https://doi.org/10.1145/521.522","is_oa":true,"landing_page_url":"https://doi.org/10.1145/521.522","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/521.522","source":{"id":"https://openalex.org/S4394735545","display_name":"ACM Transactions on Information Systems","issn_l":"1046-8188","issn":["1046-8188","1558-2868"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","ccf-a","dongbi-a","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Information Systems","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/521.522","doi":"https://doi.org/10.1145/521.522","is_oa":true,"landing_page_url":"https://doi.org/10.1145/521.522","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/521.522","source":{"id":"https://openalex.org/S4394735545","display_name":"ACM Transactions on Information Systems","issn_l":"1046-8188","issn":["1046-8188","1558-2868"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","ccf-a","dongbi-a","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Information Systems","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/16","score":0.7099999785423279,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2040264256.pdf","grobid_xml":"https://content.openalex.org/works/W2040264256.grobid-xml"},"referenced_works_count":32,"referenced_works":["https://openalex.org/W601175664","https://openalex.org/W1544989059","https://openalex.org/W1554946552","https://openalex.org/W1580258959","https://openalex.org/W1607662339","https://openalex.org/W1670051615","https://openalex.org/W1978794113","https://openalex.org/W1982902526","https://openalex.org/W1984769424","https://openalex.org/W1985453879","https://openalex.org/W1998785518","https://openalex.org/W2002398380","https://openalex.org/W2002699156","https://openalex.org/W2006783182","https://openalex.org/W2011888518","https://openalex.org/W2051183309","https://openalex.org/W2052437800","https://openalex.org/W2071292600","https://openalex.org/W2085500782","https://openalex.org/W2096878712","https://openalex.org/W2097756508","https://openalex.org/W2127455238","https://openalex.org/W2138672502","https://openalex.org/W2142792100","https://openalex.org/W2150964509","https://openalex.org/W2158534236","https://openalex.org/W2239766538","https://openalex.org/W2475015512","https://openalex.org/W2497765465","https://openalex.org/W3122460988","https://openalex.org/W3122794957","https://openalex.org/W4234482624"],"related_works":["https://openalex.org/W2091376777","https://openalex.org/W2497765465","https://openalex.org/W2175024304","https://openalex.org/W3162472889","https://openalex.org/W2060815732","https://openalex.org/W2187046651","https://openalex.org/W7135671208","https://openalex.org/W1985437802","https://openalex.org/W1585070531","https://openalex.org/W2052405814"],"abstract_inverted_index":{"New":[0],"office":[1],"technologies":[2],"provide":[3],"a":[4,124],"range":[5],"of":[6,17,44,49,61,68,92,98,122,157],"alternatives":[7],"to":[8,36],"traditional":[9],"channels":[10],"for":[11,86,154],"corporate":[12],"communications.This":[13],"paper":[14],"exploresthe":[15],"effectiveness":[16],"print,":[18],"electronic":[19,29,62,114],"messaging,":[20],"and":[21,26,31,116,144],"videotape":[22,32],"along":[23],"both":[24,113,140],"objective":[25],"subjective":[27],"dimensions.While":[28],"messaging":[30,63,115],"were":[33,58,100],"not":[34],"found":[35],"improve":[37],"significantly":[38],"over":[39],"print":[40],"either":[41,76],"the":[42,47,72,77,80,90,96,103,120,141,155],"recall":[43,67],"information":[45,85,99,131],"or":[46,79],"quality":[48,97],"decisions":[50],"made":[51],"based":[52],"on":[53,95,129],"it,":[54],"some":[55],"interesting":[56],"patterns":[57],"observed.The":[59],"use":[60],"resulted":[64],"in":[65,83],"improved":[66],"information.Videotape":[69],"tended":[70],"toward":[71,105,112],"extremes:":[73],"It":[74],"was":[75],"most":[78],"least":[81],"effective":[82],"disseminating":[84],"learning.Subjects'":[87],"attitudes":[88,111],"about":[89,119],"influence":[91],"each":[93],"channel":[94],"contrasted":[101],"with":[102],"disposition":[104],"use.In":[106],"general,":[107],"subjects":[108,134],"had":[109],"positive":[110],"videotape.When":[117],"asked":[118],"likelihood":[121],"choosing":[123],"particular":[125],"channel,":[126],"given":[127],"emphasis":[128],"certain":[130],"attributes,":[132],"however,":[133],"consistently":[135],".preferredprint.These":[136],"results":[137],"suggest":[138],"that":[139],"communication":[142],"context":[143],"user":[145],"preconceptions":[146],"must":[147],"be":[148],"taken":[149],"into":[150],"account":[151],"when":[152],"planning":[153],"introduction":[156],"new":[158],"technologies.":[159]},"counts_by_year":[{"year":2017,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}