{"id":"https://openalex.org/W2038759588","doi":"https://doi.org/10.1080/09537325.2011.604157","title":"Appropriability, services and reputation","display_name":"Appropriability, services and reputation","publication_year":2011,"publication_date":"2011-08-25","ids":{"openalex":"https://openalex.org/W2038759588","doi":"https://doi.org/10.1080/09537325.2011.604157","mag":"2038759588"},"language":"en","primary_location":{"id":"doi:10.1080/09537325.2011.604157","doi":"https://doi.org/10.1080/09537325.2011.604157","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2011.604157","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://research.rug.nl/en/publications/df2518ee-039f-4e6a-a755-c113d2aa1f9d","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071078922","display_name":"Wilfred A. Dolfsma","orcid":"https://orcid.org/0000-0002-5636-3391","observed_orcids":["https://orcid.org/0000-0002-5636-3391"]},"institutions":[{"id":"https://openalex.org/I169381384","display_name":"University of Groningen","ror":"https://ror.org/012p63287","country_code":"NL","type":"education","lineage":["https://openalex.org/I169381384"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Wilfred Dolfsma","raw_affiliation_strings":["University of Groningen, School of Economics and Business, Groningen, the Netherlands","SOM I&O"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Groningen, School of Economics and Business, Groningen, the Netherlands","institution_ids":["https://openalex.org/I169381384"]},{"raw_affiliation_string":"SOM I&O","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5071078922"],"corresponding_institution_ids":["https://openalex.org/I169381384"],"apc_list":null,"apc_paid":null,"fwci":0.696,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.84299576,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"23","issue":"8","first_page":"919","last_page":"930"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.5946999788284302,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.5946999788284302,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.2838999927043915,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.07810000330209732,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/appropriability","display_name":"appropriability","score":0.890999972820282},{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":0.6859999895095825},{"id":"https://openalex.org/keywords/corporate-reputation","display_name":"corporate reputation","score":0.7670000195503235},{"id":"https://openalex.org/keywords/value-appropriation","display_name":"value appropriation","score":0.6330000162124634},{"id":"https://openalex.org/keywords/third-parties","display_name":"third parties","score":0.6620000004768372},{"id":"https://openalex.org/keywords/customer-acquisition","display_name":"customer acquisition","score":0.6169999837875366},{"id":"https://openalex.org/keywords/service-companies","display_name":"service companies","score":0.734000027179718}],"concepts":[{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.8610107898712158},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7553248405456543},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6591358780860901},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.621497392654419},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.538649320602417},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.48657453060150146},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4506179094314575},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08257189393043518},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1080/09537325.2011.604157","doi":"https://doi.org/10.1080/09537325.2011.604157","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537325.2011.604157","pdf_url":null,"source":{"id":"https://openalex.org/S130699561","display_name":"Technology Analysis and Strategic Management","issn_l":"0953-7325","issn":["0953-7325","1465-3990"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Technology Analysis & Strategic Management","raw_type":"journal-article"},{"id":"pmh:oai:pure.rug.nl:openaire/df2518ee-039f-4e6a-a755-c113d2aa1f9d","doi":null,"is_oa":true,"landing_page_url":"https://research.rug.nl/en/publications/df2518ee-039f-4e6a-a755-c113d2aa1f9d","pdf_url":null,"source":{"id":"https://openalex.org/S4306400420","display_name":"University of Groningen research database (University of Groningen / Centre for Information Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I169381384","host_organization_name":"University of Groningen","host_organization_lineage":["https://openalex.org/I169381384"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Dolfsma, W A 2011, 'Appropriability, services and reputation', Technology Analysis & Strategic Management, vol. 23, no. 8, pp. 919-930. https://doi.org/10.1080/09537325.2011.604157","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:library.wur.nl:wurpubs/556764","doi":null,"is_oa":true,"landing_page_url":"https://research.wur.nl/en/publications/appropriability-services-and-reputation","pdf_url":null,"source":{"id":"https://openalex.org/S4210201231","display_name":"Socio-Environmental Systems Modeling","issn_l":"2663-3027","issn":["2663-3027"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"ISSN: 0953-7325","raw_type":"Article/Letter to editor"},{"id":"pmh:rug:oai:pure.rug.nl:publications/df2518ee-039f-4e6a-a755-c113d2aa1f9d","doi":null,"is_oa":false,"landing_page_url":"https://research.rug.nl/en/publications/df2518ee-039f-4e6a-a755-c113d2aa1f9d","pdf_url":null,"source":{"id":"https://openalex.org/S4306400420","display_name":"University of Groningen research database (University of Groningen / Centre for Information Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I169381384","host_organization_name":"University of Groningen","host_organization_lineage":["https://openalex.org/I169381384"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Technology Analysis & Strategic Management, 23(8), 919 - 930","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:wur:oai:library.wur.nl:wurpubs/556764","doi":null,"is_oa":false,"landing_page_url":"https://research.wur.nl/en/publications/appropriability-services-and-reputation","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Technology Analysis and Strategic Management, 23(8), 919 - 930","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:pure.rug.nl:openaire/df2518ee-039f-4e6a-a755-c113d2aa1f9d","doi":null,"is_oa":true,"landing_page_url":"https://research.rug.nl/en/publications/df2518ee-039f-4e6a-a755-c113d2aa1f9d","pdf_url":null,"source":{"id":"https://openalex.org/S4306400420","display_name":"University of Groningen research database (University of Groningen / Centre for Information Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I169381384","host_organization_name":"University of Groningen","host_organization_lineage":["https://openalex.org/I169381384"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Dolfsma, W A 2011, 'Appropriability, services and reputation', Technology Analysis & Strategic Management, vol. 23, no. 8, pp. 919-930. https://doi.org/10.1080/09537325.2011.604157","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320320933","display_name":"Rijksuniversiteit Groningen","ror":"https://ror.org/012p63287"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":70,"referenced_works":["https://openalex.org/W142248870","https://openalex.org/W367252390","https://openalex.org/W627624354","https://openalex.org/W628172195","https://openalex.org/W1502858927","https://openalex.org/W1517130598","https://openalex.org/W1555117852","https://openalex.org/W1584534355","https://openalex.org/W1604915666","https://openalex.org/W1778615270","https://openalex.org/W1934883094","https://openalex.org/W1979033852","https://openalex.org/W1981221630","https://openalex.org/W1990200894","https://openalex.org/W1992061418","https://openalex.org/W2002779084","https://openalex.org/W2007738521","https://openalex.org/W2008506676","https://openalex.org/W2014740757","https://openalex.org/W2018952591","https://openalex.org/W2022173691","https://openalex.org/W2026244378","https://openalex.org/W2031707092","https://openalex.org/W2036892978","https://openalex.org/W2040396579","https://openalex.org/W2043214747","https://openalex.org/W2043416664","https://openalex.org/W2050825106","https://openalex.org/W2057670555","https://openalex.org/W2059095876","https://openalex.org/W2066278436","https://openalex.org/W2076355090","https://openalex.org/W2076910414","https://openalex.org/W2077958731","https://openalex.org/W2079229675","https://openalex.org/W2085886095","https://openalex.org/W2087081306","https://openalex.org/W2096443635","https://openalex.org/W2104018553","https://openalex.org/W2114844053","https://openalex.org/W2124023387","https://openalex.org/W2139019440","https://openalex.org/W2141583301","https://openalex.org/W2141613794","https://openalex.org/W2142257426","https://openalex.org/W2144884044","https://openalex.org/W2145334309","https://openalex.org/W2145587294","https://openalex.org/W2147657899","https://openalex.org/W2151513783","https://openalex.org/W2153027554","https://openalex.org/W2154367055","https://openalex.org/W2161159763","https://openalex.org/W2161438793","https://openalex.org/W2168857767","https://openalex.org/W2168892279","https://openalex.org/W2171340883","https://openalex.org/W2172063053","https://openalex.org/W2179200719","https://openalex.org/W2239269416","https://openalex.org/W2410622279","https://openalex.org/W2478137413","https://openalex.org/W2523563130","https://openalex.org/W2970235121","https://openalex.org/W3122982156","https://openalex.org/W3125181438","https://openalex.org/W3125571233","https://openalex.org/W4232056875","https://openalex.org/W4285719527","https://openalex.org/W4297440425"],"related_works":["https://openalex.org/W3035469030","https://openalex.org/W2328627553","https://openalex.org/W2288045072","https://openalex.org/W2981544517","https://openalex.org/W2239269416","https://openalex.org/W4253195334","https://openalex.org/W1988130359","https://openalex.org/W2107496732","https://openalex.org/W3148440478","https://openalex.org/W2790764215"],"abstract_inverted_index":{"The":[0],"appropriability":[1],"regime":[2],"(Teece":[3],"1986)":[4],"that":[5,28],"innovating":[6],"service":[7,29,90,116],"firms":[8,15,30,72],"face":[9],"is":[10,33,91,107],"generally":[11],"weaker":[12],"than":[13],"what":[14],"in":[16,47,67,112],"manufacturing":[17],"sectors":[18],"face.":[19],"An":[20],"important":[21],"means":[22],"to":[23,82,92,96,118],"appropriate":[24],"benefits":[25],"from":[26,50,120],"innovation":[27,121],"can":[31],"use":[32],"their":[34],"reputation.":[35,69],"This":[36],"conceptual":[37],"paper":[38],"offers":[39],"insights":[40],"into":[41,65],"how":[42],"a":[43,57,74,84,89,94,97,104,115],"firm\u2019s":[44],"reputation":[45],"helps":[46],"appropriating":[48],"value":[49],"innovation.":[51],"Depending":[52],"on":[53],"the":[54],"nature":[55],"of":[56,61],"service,":[58],"different":[59],"kinds":[60],"third":[62,77,105],"parties":[63,78],"come":[64],"play":[66],"establishing":[68],"In":[70],"helping":[71],"establish":[73],"reputation,":[75],"such":[76,122],"influence":[79],"customer":[80],"decisions":[81],"acquire":[83],"service.":[85],"While":[86],"\u2018to":[87],"produce":[88],"organise":[93],"solution":[95],"problem\u2019,":[98],"and":[99],"thus":[100],"does":[101],"not":[102],"involve":[103],"party,":[106],"true":[108],"for":[109,114],"pure":[110],"services":[111],"particular,":[113],"firm":[117],"benefit":[119],"others":[123],"are":[124],"involved.":[125]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}