{"id":"https://openalex.org/W2038487246","doi":"https://doi.org/10.1108/09684889710156558","title":"Multi\u2010models of quality in education","display_name":"Multi\u2010models of quality in education","publication_year":1997,"publication_date":"1997-03-01","ids":{"openalex":"https://openalex.org/W2038487246","doi":"https://doi.org/10.1108/09684889710156558","mag":"2038487246"},"language":"en","primary_location":{"id":"doi:10.1108/09684889710156558","doi":"https://doi.org/10.1108/09684889710156558","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09684889710156558","pdf_url":null,"source":{"id":"https://openalex.org/S101657556","display_name":"Quality Assurance in Education","issn_l":"0968-4883","issn":["0968-4883","1758-7662"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Quality Assurance in Education","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063039292","display_name":"Yin Cheong Cheng","orcid":"https://orcid.org/0000-0002-0220-9516","observed_orcids":["https://orcid.org/0000-0002-0220-9516"]},"institutions":[{"id":"https://openalex.org/I4210086892","display_name":"Education University of Hong Kong","ror":"https://ror.org/000t0f062","country_code":"HK","type":"education","lineage":["https://openalex.org/I4210086892"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Yin Cheong Cheng","raw_affiliation_strings":["Director and Professor and Wai Ming Tam is Lecturer at The Centre for Research and Development, The Hong Kong Institute of Education, Hong Kong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Director and Professor and Wai Ming Tam is Lecturer at The Centre for Research and Development, The Hong Kong Institute of Education, Hong Kong","institution_ids":["https://openalex.org/I4210086892"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5007367656","display_name":"Wai Ming Tam","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210086892","display_name":"Education University of Hong Kong","ror":"https://ror.org/000t0f062","country_code":"HK","type":"education","lineage":["https://openalex.org/I4210086892"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Wai Ming Tam","raw_affiliation_strings":["Lecturer at The Centre for Research and Development, The Hong Kong Institute of Education, Hong Kong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lecturer at The Centre for Research and Development, The Hong Kong Institute of Education, Hong Kong","institution_ids":["https://openalex.org/I4210086892"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210086892"],"apc_list":null,"apc_paid":null,"fwci":14.1315,"has_fulltext":false,"cited_by_count":590,"citation_normalized_percentile":{"value":0.98380412,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":"5","issue":"1","first_page":"22","last_page":"31"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13564","display_name":"Education and Public Policy","score":0.25099998712539673,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13564","display_name":"Education and Public Policy","score":0.25099998712539673,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10546","display_name":"Higher Education Governance and Development","score":0.1664000004529953,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11300","display_name":"Global Educational Policies and Reforms","score":0.16590000689029694,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/educational-quality","display_name":"educational quality","score":0.796999990940094},{"id":"https://openalex.org/keywords/educational-reform","display_name":"educational reform","score":0.7310000061988831},{"id":"https://openalex.org/keywords/quality-assurance","display_name":"quality assurance","score":0.5590000152587891},{"id":"https://openalex.org/keywords/process-model","display_name":"process model","score":0.9789999723434448},{"id":"https://openalex.org/keywords/satisfaction-model","display_name":"satisfaction model","score":0.9129999876022339},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.8119999766349792},{"id":"https://openalex.org/keywords/school-management","display_name":"school management","score":0.6129999756813049},{"id":"https://openalex.org/keywords/higher-education-institutions","display_name":"higher education institutions","score":0.7210000157356262},{"id":"https://openalex.org/keywords/education-policy","display_name":"education policy","score":0.7839999794960022}],"concepts":[{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7021797895431519},{"id":"https://openalex.org/C46295352","wikidata":"https://www.wikidata.org/wiki/Q207982","display_name":"Legitimacy","level":3,"score":0.6256762146949768},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5613188147544861},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.5611114501953125},{"id":"https://openalex.org/C157934477","wikidata":"https://www.wikidata.org/wiki/Q9061582","display_name":"Quality policy","level":4,"score":0.43166303634643555},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.37946462631225586},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3617454171180725},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.35832566022872925},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.356696754693985},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3452906608581543},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3288916051387787},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3226635456085205},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2034284472465515},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20256593823432922},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.20057988166809082},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/09684889710156558","doi":"https://doi.org/10.1108/09684889710156558","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09684889710156558","pdf_url":null,"source":{"id":"https://openalex.org/S101657556","display_name":"Quality Assurance in Education","issn_l":"0968-4883","issn":["0968-4883","1758-7662"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Quality Assurance in Education","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.975600004196167,"id":"https://metadata.un.org/sdg/4","display_name":"Quality education"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W149703480","https://openalex.org/W166733606","https://openalex.org/W338268804","https://openalex.org/W363372771","https://openalex.org/W403891473","https://openalex.org/W436581654","https://openalex.org/W592412465","https://openalex.org/W656062896","https://openalex.org/W659075284","https://openalex.org/W1516416369","https://openalex.org/W1557512802","https://openalex.org/W1594273630","https://openalex.org/W1607811849","https://openalex.org/W1986565273","https://openalex.org/W2026368098","https://openalex.org/W2049321656","https://openalex.org/W2062571617","https://openalex.org/W2065324084","https://openalex.org/W2071670724","https://openalex.org/W2082423369","https://openalex.org/W2101157755","https://openalex.org/W2203429800","https://openalex.org/W3108425283","https://openalex.org/W4285719527","https://openalex.org/W7006050345","https://openalex.org/W7065673825"],"related_works":["https://openalex.org/W7172440094","https://openalex.org/W7166869719","https://openalex.org/W838932699","https://openalex.org/W7219846515","https://openalex.org/W2047040607","https://openalex.org/W2080142389","https://openalex.org/W2123780020","https://openalex.org/W2997639092","https://openalex.org/W152235026","https://openalex.org/W1976307884"],"abstract_inverted_index":{"Suggests":[0],"that":[1,89],"there":[2],"is":[3],"a":[4,94],"strong":[5],"emphasis":[6],"on":[7,129],"the":[8,41,60,65,69,72,75,78,84],"pursuit":[9],"of":[10,35,37,40,44,56,80,110,131],"education":[11,30,45,51,103,134],"quality":[12,31,46,57,101,132],"in":[13,17,47,58,102,133],"ongoing":[14,121],"educational":[15,27],"reforms":[16],"both":[18],"local":[19],"and":[20,62,83,99,107,126],"international":[21],"contexts.":[22],"Policies":[23],"issued":[24],"to":[25,120],"implement":[26],"changes":[28],"for":[29,97,113],"often":[32],"fail":[33],"because":[34],"lack":[36],"comprehensive":[38,95],"understanding":[39,98],"complex":[42],"nature":[43],"schools":[48],"or":[49],"higher":[50],"institutions.":[52,135],"Introduces":[53],"seven":[54],"models":[55,91],"education:":[59],"goals":[61],"specifications":[63],"model;":[64,68,71,74,77,82],"resources":[66],"input":[67],"process":[70],"satisfaction":[73],"legitimacy":[76],"absence":[79],"problems":[81],"organizational":[85],"learning":[86],"model.":[87],"Concludes":[88],"these":[90],"can":[92,118],"form":[93],"framework":[96,117],"conceptualizing":[100],"from":[104],"different":[105],"perspectives":[106],"facilitating":[108],"development":[109,128],"management":[111],"strategies":[112],"achieving":[114],"it.":[115],"The":[116],"contribute":[119],"policy":[122],"discussion,":[123],"school":[124],"practice,":[125],"research":[127],"issues":[130]},"counts_by_year":[{"year":2026,"cited_by_count":10},{"year":2025,"cited_by_count":21},{"year":2024,"cited_by_count":17},{"year":2023,"cited_by_count":32},{"year":2022,"cited_by_count":30},{"year":2021,"cited_by_count":37},{"year":2020,"cited_by_count":32},{"year":2019,"cited_by_count":30},{"year":2018,"cited_by_count":22},{"year":2017,"cited_by_count":24},{"year":2016,"cited_by_count":30},{"year":2015,"cited_by_count":45},{"year":2014,"cited_by_count":36},{"year":2013,"cited_by_count":45},{"year":2012,"cited_by_count":26}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}