{"id":"https://openalex.org/W2033480809","doi":"https://doi.org/10.1111/j.1365-2575.2006.00216.x","title":"Reflections on issues of power in packaged software selection","display_name":"Reflections on issues of power in packaged software selection","publication_year":2006,"publication_date":"2006-05-26","ids":{"openalex":"https://openalex.org/W2033480809","doi":"https://doi.org/10.1111/j.1365-2575.2006.00216.x","mag":"2033480809"},"language":"en","primary_location":{"id":"doi:10.1111/j.1365-2575.2006.00216.x","doi":"https://doi.org/10.1111/j.1365-2575.2006.00216.x","is_oa":false,"landing_page_url":"https://doi.org/10.1111/j.1365-2575.2006.00216.x","pdf_url":null,"source":{"id":"https://openalex.org/S92260147","display_name":"Information Systems Journal","issn_l":"1350-1917","issn":["1350-1917","1365-2575"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://eprints.qut.edu.au/75716/1/ISJ_Packages_-_Prepub_Draft.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103189484","display_name":"Debra Howcroft","orcid":"https://orcid.org/0000-0002-9489-9947","observed_orcids":["https://orcid.org/0000-0002-9489-9947","https://orcid.org/0000-0003-2062-9087"]},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Debra Howcroft","raw_affiliation_strings":["Manchester Business School, Manchester University, Booth Street East, Manchester M13 9PL, UK, email: debra.howcroft@manchester.ac.uk , and","Manchester Business School, Manchester University, Booth Street East, Manchester M13 9PL, UK, email: debra.howcroft@manchester.ac.uk, and","Manchester Business School, Manchester University, Booth Street East, Manchester M13\u20039PL, UK, email: debra.howcroft@manchester.ac.uk, and"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Manchester Business School, Manchester University, Booth Street East, Manchester M13 9PL, UK, email: debra.howcroft@manchester.ac.uk , and","institution_ids":["https://openalex.org/I28407311"]},{"raw_affiliation_string":"Manchester Business School, Manchester University, Booth Street East, Manchester M13 9PL, UK, email: debra.howcroft@manchester.ac.uk, and","institution_ids":["https://openalex.org/I28407311"]},{"raw_affiliation_string":"Manchester Business School, Manchester University, Booth Street East, Manchester M13\u20039PL, UK, email: debra.howcroft@manchester.ac.uk, and","institution_ids":["https://openalex.org/I28407311"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035337082","display_name":"Ben Light","orcid":"https://orcid.org/0000-0002-0038-8979","observed_orcids":["https://orcid.org/0000-0002-0038-8979"]},"institutions":[{"id":"https://openalex.org/I54459138","display_name":"University of Salford","ror":"https://ror.org/01tmqtf75","country_code":"GB","type":"education","lineage":["https://openalex.org/I54459138"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Ben Light","raw_affiliation_strings":["IS, Organisations and Society, Research Centre, University of Salford, Salford M5 4WT, UK, email: b.light@salford.ac.uk","IS, Organisations and Society, Research Centre, University of Salford, Salford M5\u20034WT, UK, email: b.light@salford.ac.uk"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IS, Organisations and Society, Research Centre, University of Salford, Salford M5 4WT, UK, email: b.light@salford.ac.uk","institution_ids":["https://openalex.org/I54459138"]},{"raw_affiliation_string":"IS, Organisations and Society, Research Centre, University of Salford, Salford M5\u20034WT, UK, email: b.light@salford.ac.uk","institution_ids":["https://openalex.org/I54459138"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5035337082","https://openalex.org/A5103189484"],"corresponding_institution_ids":["https://openalex.org/I28407311","https://openalex.org/I54459138"],"apc_list":{"value":5110,"currency":"USD","value_usd":5110},"apc_paid":null,"fwci":31.0979,"has_fulltext":true,"cited_by_count":95,"citation_normalized_percentile":{"value":0.99487799,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"16","issue":"3","first_page":"215","last_page":"235"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.8554999828338623,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.8554999828338623,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.07190000265836716,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.034299999475479126,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/packaged-software","display_name":"packaged software","score":0.6639999747276306},{"id":"https://openalex.org/keywords/software-selection","display_name":"software selection","score":0.9459999799728394},{"id":"https://openalex.org/keywords/power-relations","display_name":"power relations","score":0.9520000219345093},{"id":"https://openalex.org/keywords/customer-relationship-management","display_name":"customer relationship management","score":0.8460000157356262},{"id":"https://openalex.org/keywords/small-organizations","display_name":"small organizations","score":0.8289999961853027},{"id":"https://openalex.org/keywords/software-procurement","display_name":"software acquisition","score":0.6060000061988831},{"id":"https://openalex.org/keywords/information-technology-management","display_name":"information technology management","score":0.6349999904632568},{"id":"https://openalex.org/keywords/top-management","display_name":"top management","score":0.7770000100135803},{"id":"https://openalex.org/keywords/it-vendors","display_name":"IT vendors","score":0.8149999976158142},{"id":"https://openalex.org/keywords/consultants","display_name":"consultants","score":0.800000011920929},{"id":"https://openalex.org/keywords/end-users","display_name":"end users","score":0.8700000047683716}],"concepts":[{"id":"https://openalex.org/C2779338814","wikidata":"https://www.wikidata.org/wiki/Q5179285","display_name":"Covert","level":2,"score":0.8277239203453064},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.8013689517974854},{"id":"https://openalex.org/C201650216","wikidata":"https://www.wikidata.org/wiki/Q829492","display_name":"Procurement","level":2,"score":0.7301850318908691},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.6041046977043152},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.5714433789253235},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.5400955677032471},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.531317412853241},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5093353986740112},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4861313998699188},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.46069830656051636},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.38085925579071045},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35720744729042053},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3548475503921509},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3019378185272217},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2509946823120117},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.08263978362083435},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1111/j.1365-2575.2006.00216.x","doi":"https://doi.org/10.1111/j.1365-2575.2006.00216.x","is_oa":false,"landing_page_url":"https://doi.org/10.1111/j.1365-2575.2006.00216.x","pdf_url":null,"source":{"id":"https://openalex.org/S92260147","display_name":"Information Systems Journal","issn_l":"1350-1917","issn":["1350-1917","1365-2575"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Journal","raw_type":"journal-article"},{"id":"pmh:oai:pure.atira.dk:openaire_cris_publications/f2e2d848-f99c-43f7-b8eb-249377ebfc8f","doi":null,"is_oa":false,"landing_page_url":"https://research.manchester.ac.uk/en/publications/f2e2d848-f99c-43f7-b8eb-249377ebfc8f","pdf_url":null,"source":{"id":"https://openalex.org/S4306400662","display_name":"Research Explorer (The University of Manchester)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I28407311","host_organization_name":"University of Manchester","host_organization_lineage":["https://openalex.org/I28407311"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Howcroft, D & Light, B 2006, 'Reflections on issues of power in packaged software selection', Information Systems Journal, vol. 16, no. 3, pp. 215-235. https://doi.org/10.1111/j.1365-2575.2006.00216.x","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:eprints.qut.edu.au:75716","doi":null,"is_oa":true,"landing_page_url":"https://eprints.qut.edu.au/75716/1/ISJ_Packages_-_Prepub_Draft.pdf","pdf_url":"https://eprints.qut.edu.au/75716/1/ISJ_Packages_-_Prepub_Draft.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Systems Journal","raw_type":"Contribution to Journal"},{"id":"pmh:oai:usir.salford.ac.uk:868","doi":null,"is_oa":true,"landing_page_url":"http://usir.salford.ac.uk/id/eprint/868/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401501","display_name":"University of Salford Institutional Repository (University of Salford)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I54459138","host_organization_name":"University of Salford","host_organization_lineage":["https://openalex.org/I54459138"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"pmh:oai:eprints.qut.edu.au:75716","doi":null,"is_oa":true,"landing_page_url":"https://eprints.qut.edu.au/75716/1/ISJ_Packages_-_Prepub_Draft.pdf","pdf_url":"https://eprints.qut.edu.au/75716/1/ISJ_Packages_-_Prepub_Draft.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Systems Journal","raw_type":"Contribution to Journal"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4099999964237213}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2033480809.pdf","grobid_xml":"https://content.openalex.org/works/W2033480809.grobid-xml"},"referenced_works_count":34,"referenced_works":["https://openalex.org/W35760157","https://openalex.org/W44279772","https://openalex.org/W1605686797","https://openalex.org/W1963608591","https://openalex.org/W1966138051","https://openalex.org/W1984914782","https://openalex.org/W1995685988","https://openalex.org/W1999835999","https://openalex.org/W2004222533","https://openalex.org/W2008059748","https://openalex.org/W2008138715","https://openalex.org/W2016936689","https://openalex.org/W2018161572","https://openalex.org/W2019746085","https://openalex.org/W2025710526","https://openalex.org/W2033084928","https://openalex.org/W2038184637","https://openalex.org/W2050401924","https://openalex.org/W2060925781","https://openalex.org/W2075693112","https://openalex.org/W2078134721","https://openalex.org/W2078221339","https://openalex.org/W2082934145","https://openalex.org/W2084441281","https://openalex.org/W2084536192","https://openalex.org/W2093866655","https://openalex.org/W2107658650","https://openalex.org/W2135492276","https://openalex.org/W2154774499","https://openalex.org/W2161608495","https://openalex.org/W2168690366","https://openalex.org/W2313241380","https://openalex.org/W3122836339","https://openalex.org/W4255073701"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2523525694","https://openalex.org/W2998642566","https://openalex.org/W2497612952","https://openalex.org/W2392682561","https://openalex.org/W57793151","https://openalex.org/W2727423897","https://openalex.org/W4247948804","https://openalex.org/W2804882289","https://openalex.org/W2392053643"],"abstract_inverted_index":{"Abstract.":[0],"The":[1,101],"adoption":[2,52],"of":[3,13,17,38,53,79,86,108,118],"packaged":[4,19,111],"software":[5,20,112],"is":[6,64,121],"becoming":[7],"increasingly":[8],"common":[9],"in":[10,59],"a":[11,25,47,54,60],"variety":[12],"organizations":[14],"and":[15,44,70,77,82,97,99,113],"much":[16],"the":[18,36,51,75,80,84,105,125],"literature":[21,109],"presents":[22],"this":[23],"as":[24],"straightforward,":[26],"linear":[27],"process":[28],"based":[29],"on":[30,110],"rationalistic":[31],"evaluation.":[32],"This":[33,63],"paper":[34,102],"applies":[35],"framework":[37],"power":[39,72,87,120],"relations":[40],"developed":[41],"by":[42],"Markus":[43],"Bj\u00f8rn\u2010Andersen":[45],"to":[46,66,104,115],"longitudinal":[48],"study":[49],"concerning":[50],"customer":[55],"relationship":[56],"management":[57],"package":[58],"small":[61],"organization.":[62],"used":[65],"highlight":[67],"both":[68],"overt":[69],"covert":[71],"issues":[73],"within":[74,124],"selection":[76],"procurement":[78],"product":[81],"illustrate":[83],"interplay":[85],"between":[88],"senior":[89],"management,":[90],"information":[91],"technology":[92],"(IT)":[93],"managers,":[94],"IT":[95],"vendors":[96],"consultants":[98],"end\u2010users.":[100],"contributes":[103],"growing":[106],"body":[107],"also":[114],"our":[116],"understanding":[117],"how":[119],"deeply":[122],"embedded":[123],"surrounding":[126],"processes.":[127]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":9},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":7}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2025-10-10T00:00:00"}