{"id":"https://openalex.org/W202160169","doi":null,"title":"Kansalainen asiakkaana. Tutkimus vanhusten ja lainrikkojien osallisuudesta, oikeuksista ja velvollisuuksista","display_name":"Kansalainen asiakkaana. Tutkimus vanhusten ja lainrikkojien osallisuudesta, oikeuksista ja velvollisuuksista","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W202160169","mag":"202160169"},"language":"fi","primary_location":{"id":"pmh:oai:trepo.tuni.fi:10024/67800","doi":null,"is_oa":true,"landing_page_url":"https://trepo.tuni.fi/handle/10024/67800","pdf_url":"https://trepo.tuni.fi/bitstream/10024/67800/1/978-951-44-7181-0.pdf","source":{"id":"https://openalex.org/S4306401860","display_name":"Tampere University Institutional Repository (Tampere University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I150589677","host_organization_name":"Tampere University of Applied Sciences","host_organization_lineage":["https://openalex.org/I150589677"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"fi=V\u00e4it\u00f6skirja | en=Doctoral dissertation|"},"volume":null,"type":"dissertation","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://trepo.tuni.fi/bitstream/10024/67800/1/978-951-44-7181-0.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014588200","display_name":"Heli Valokivi","orcid":"https://orcid.org/0000-0003-3370-0508","observed_orcids":["https://orcid.org/0000-0003-3370-0508"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Heli Valokivi","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-3370-0508","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5014588200"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13624","display_name":"Social Sciences and Policies","score":0.5814999938011169,"subfield":{"id":"https://openalex.org/subfields/3300","display_name":"General Social Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13624","display_name":"Social Sciences and Policies","score":0.5814999938011169,"subfield":{"id":"https://openalex.org/subfields/3300","display_name":"General Social Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13695","display_name":"Aging, Elder Care, and Social Issues","score":0.1695999950170517,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11639","display_name":"Mental Health and Patient Involvement","score":0.11259999871253967,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/citizenship","display_name":"citizenship","score":0.6420000195503235},{"id":"https://openalex.org/keywords/older-adults","display_name":"older adults","score":0.6729999780654907},{"id":"https://openalex.org/keywords/criminals","display_name":"offenders","score":0.6539999842643738},{"id":"https://openalex.org/keywords/participation","display_name":"participation","score":0.6299999952316284},{"id":"https://openalex.org/keywords/rights-and-duties","display_name":"rights and obligations","score":0.7020000219345093},{"id":"https://openalex.org/keywords/client-participation","display_name":"client participation","score":0.9760000109672546},{"id":"https://openalex.org/keywords/social-services","display_name":"social services","score":0.4440000057220459},{"id":"https://openalex.org/keywords/criminal-justice","display_name":"criminal justice","score":0.5960000157356262},{"id":"https://openalex.org/keywords/housing-services","display_name":"housing services","score":0.43799999356269836},{"id":"https://openalex.org/keywords/voice-of-the-customer","display_name":"voice of the customer","score":0.30399999022483826},{"id":"https://openalex.org/keywords/individualization","display_name":"individualization","score":0.5009999871253967},{"id":"https://openalex.org/keywords/self-management","display_name":"self-management","score":0.41499999165534973}],"concepts":[{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.26938867568969727}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:trepo.tuni.fi:10024/67800","doi":null,"is_oa":true,"landing_page_url":"https://trepo.tuni.fi/handle/10024/67800","pdf_url":"https://trepo.tuni.fi/bitstream/10024/67800/1/978-951-44-7181-0.pdf","source":{"id":"https://openalex.org/S4306401860","display_name":"Tampere University Institutional Repository (Tampere University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I150589677","host_organization_name":"Tampere University of Applied Sciences","host_organization_lineage":["https://openalex.org/I150589677"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"fi=V\u00e4it\u00f6skirja | en=Doctoral dissertation|"},{"id":"pmh:oai:tampub.uta.fi:10024/67800","doi":null,"is_oa":false,"landing_page_url":"http://tampub.uta.fi/handle/10024/67800","pdf_url":null,"source":{"id":"https://openalex.org/S4306401860","display_name":"Tampere University Institutional Repository (Tampere University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I150589677","host_organization_name":"Tampere University of Applied Sciences","host_organization_lineage":["https://openalex.org/I150589677"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"fi=V\u00e4it\u00f6skirja | en=Doctoral dissertation|"},{"id":"mag:202160169","doi":null,"is_oa":false,"landing_page_url":"https://tampub.uta.fi/handle/10024/67800","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:trepo.tuni.fi:10024/67800","doi":null,"is_oa":true,"landing_page_url":"https://trepo.tuni.fi/handle/10024/67800","pdf_url":"https://trepo.tuni.fi/bitstream/10024/67800/1/978-951-44-7181-0.pdf","source":{"id":"https://openalex.org/S4306401860","display_name":"Tampere University Institutional Repository (Tampere University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I150589677","host_organization_name":"Tampere University of Applied Sciences","host_organization_lineage":["https://openalex.org/I150589677"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"fi=V\u00e4it\u00f6skirja | en=Doctoral dissertation|"},"sustainable_development_goals":[{"score":0.4000000059604645,"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10"}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W202160169.pdf","grobid_xml":"https://content.openalex.org/works/W202160169.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W6983679176","https://openalex.org/W7028920507","https://openalex.org/W7053236227","https://openalex.org/W1782987933","https://openalex.org/W7025108602","https://openalex.org/W6979797150","https://openalex.org/W7053220835","https://openalex.org/W7020003575","https://openalex.org/W7047859887","https://openalex.org/W3003705549"],"abstract_inverted_index":{"Tutkimus":[0],"tuottaa":[1],"uutta":[2],"yhteiskuntatieteellist\u00e4":[3],"tietoa":[4],"siit\u00e4,":[5],"mit\u00e4":[6],"sosiaality\u00f6n":[7],"asiakkaan":[8],"kansalaisuus":[9],"on":[10,16,22,47,54,71,125,135,227,265],"sosiaali-":[11,32],"ja":[12,27,33,41,51,73,86,101,112,128,132,139,149,163,169,175,181,199,202,212,220,234,243,249,253,268,288,292,307,320],"terveyspalveluj\u00e4rjestelmien":[13],"kohtaamisissa.":[14],"Aihe":[15],"ajankohtainen,":[17],"sill\u00e4":[18],"kansalaisen":[19,38,110,118,126,161,179,324],"\u00e4\u00e4nen":[20],"kuulemista":[21],"t\u00e4rke\u00e4\u00e4":[23],"tarkastella":[24],"nykyisiss\u00e4":[25],"muutoksessa":[26],"murroksessa":[28],"olevissa":[29],"palveluj\u00e4rjestelmiss\u00e4.":[30],"2000-luvulla":[31],"terveyspoliittiset":[34],"linjaukset":[35],"ovat":[36,223],"korostaneet":[37],"vastuuta,":[39],"aktiivisuutta":[40],"oman":[42],"el\u00e4m\u00e4n":[43],"hallintaa.":[44],"Julkisissa":[45],"palveluissa":[46],"siirrytty":[48],"kohti":[49],"yksil\u00f6l\u00e4ht\u00f6isyytt\u00e4":[50],"kuluttajuutta":[52],"sek\u00e4":[53,90,109,155,171,281,311,318],"kehitetty":[55],"markkinaperustaisia":[56],"palveluita.":[57],"Kaikki":[58],"asiakkaina":[59],"olevat":[60],"kansalaiset":[61,166],"eiv\u00e4t":[62,214,294],"kykene":[63],"tai":[64],"halua":[65],"toimia":[66,327],"n\u00e4iden":[67],"odotusten":[68],"mukaisesti.":[69],"Tutkimusaineistona":[70],"ik\u00e4\u00e4ntyneiden":[72],"lakia":[74],"rikkoneiden":[75],"ihmisten":[76],"kommentointia":[77],"kohtaamisista":[78],"palveluj\u00e4rjestelmien":[79,136],"ty\u00f6ntekij\u00f6iden":[80],"kanssa.":[81,206],"Aineisto":[82],"koostuu":[83],"vanhuspalveluissa,":[84],"kriminaalihuollossa":[85],"asuntoloissa":[87],"ker\u00e4tyist\u00e4":[88],"haastatteluista":[89],"75":[91],"vuotta":[92],"t\u00e4ytt\u00e4neille,":[93],"kotona":[94],"asuville":[95],"ik\u00e4\u00e4ntyneille":[96],"suunnatun":[97],"kyselyn":[98],"avovastauksista.\\n\\nPalveluj\u00e4rjestelmiss\u00e4":[99],"vanhusten":[100],"lainrikkojien":[102],"kansalaisuuden":[103,147,289],"toteutumista":[104],"m\u00e4\u00e4ritt\u00e4v\u00e4t":[105],"osallisuus":[106,119],"(ja":[107],"osallistumattomuus)":[108],"oikeudet":[111,162,180,211],"velvollisuudet.":[113,164],"Tutkimuksen":[114],"perusteella":[115,262],"asiakkaana":[116],"olevan":[117],"muodostaa":[120],"jatkumon,":[121],"jonka":[122],"toisessa":[123,133],"p\u00e4\u00e4ss\u00e4":[124,134],"vaativa":[127],"hyvin":[129,282],"aktiivinen":[130],"toimintatapa":[131,284],"ulkopuolelle":[137],"ajautunut":[138],"palveluj\u00e4rjestelmist\u00e4":[140],"irtisanoutunut":[141],"toimintatapa.":[142],"N\u00e4iden":[143],"\u00e4\u00e4rip\u00e4iden":[144],"v\u00e4liin":[145],"sijoittuvat":[146],"neuvotteleva":[148],"yhteisty\u00f6t\u00e4":[150],"tekev\u00e4,":[151],"palveluita":[152],"k\u00e4ytt\u00e4v\u00e4,":[153],"alistuva":[154],"vet\u00e4ytyv\u00e4":[156],"ulottuvuus.\\n\\nKansalaisuuteen":[157],"liittyv\u00e4t":[158],"yhteiskunnallisesti":[159],"m\u00e4\u00e4ritellyt":[160],"Asiakkaina":[165],"neuvottelevat":[167],"oikeuksistaan":[168],"velvollisuuksistaan":[170],"tarpeenmukaisten":[172],"palvelujen":[173],"j\u00e4rjest\u00e4misest\u00e4":[174],"niiden":[176],"sis\u00e4ll\u00f6ist\u00e4.":[177],"Kohtaamistilanteissa":[178],"velvollisuudet":[182,213],"voivat":[183],"olla":[184],"tasapainossa,":[185],"jolloin":[186],"niist\u00e4":[187],"ei":[188],"tarvitse":[189],"neuvotella":[190],"erikseen.":[191],"Argumentointi":[192],"merkitsee":[193,241],"sit\u00e4,":[194],"ett\u00e4":[195],"kansalainen":[196],"arvioi,":[197],"puntaroi":[198],"keskustelee":[200],"oikeuksista":[201],"velvollisuuksista":[203],"palveluj\u00e4rjestelm\u00e4n":[204],"ty\u00f6ntekij\u00e4n":[205],"Irrallisuus":[207],"kuvaa":[208],"tilanteita,":[209],"joissa":[210],"esiinny":[215],"kommentoinnissa.\\n\\nPalveluj\u00e4rjestelmien":[216],"kentill\u00e4":[217],"oikeudellinen":[218],"s\u00e4\u00e4ntely":[219],"lainopilliset":[221],"perusteet":[222],"yh\u00e4":[224],"t\u00e4rke\u00e4mpi\u00e4.":[225],"Sopimuksellisuus":[226],"osa":[228,275],"t\u00e4t\u00e4":[229],"oikeudellistumiskehityst\u00e4,":[230],"jossa":[231],"sosiaalisiin":[232],"tarpeisiin":[233],"ongelmiin":[235],"pyrit\u00e4\u00e4n":[236],"varautumaan":[237],"ennakolta.":[238],"T\u00e4m\u00e4":[239],"kehitys":[240],"aktiivisten":[242],"toimintakykyisten":[244],"kansalaisten":[245,256],"oikeuksien":[246],"toteutumisen":[247],"vahvistumista":[248],"k\u00e4\u00e4nt\u00f6puolena":[250],"taas":[251],"hiljaisten":[252],"toimintakyvylt\u00e4\u00e4n":[254],"heikkojen":[255],"\u00e4\u00e4ni":[257],"j\u00e4\u00e4":[258,276],"helposti":[259],"kuulumattomiin.\\n\\nTutkimukseni":[260],"tulosten":[261],"osalla":[263],"asiakkaista":[264],"potentiaalia":[266],"neuvottelevaan":[267],"sopimukselliseen":[269],"kumppanuuteen":[270],"palveluiden":[271],"piiriss\u00e4,":[272],"mutta":[273],"suuri":[274],"t\u00e4m\u00e4n":[277],"toimintatavan":[278],"ulkopuolelle.":[279],"Hiljainen":[280],"\u00e4\u00e4nek\u00e4s":[283],"johtavat":[285],"heikkoon":[286],"osallisuuteen":[287],"toteutumiseen.":[290],"Asiakkaat":[291],"sosiaality\u00f6ntekij\u00e4t":[293],"saa":[295],"arkip\u00e4iv\u00e4n":[296],"kohtaamisiinsa":[297],"tukea":[298],"alussa":[299],"mainituista":[300],"uusliberaalin":[301],"ajattelumallin":[302],"mukaisista":[303],"doktriineista,":[304],"vaan":[305],"kuuntelevista":[306],"aidosti":[308],"kohtaavista":[309],"vuorovaikutusk\u00e4yt\u00e4nn\u00f6ist\u00e4":[310],"vahvasta":[312],"ammattietiikasta.":[313],"T\u00e4m\u00e4n":[314],"toteuttaminen":[315],"vaatii":[316],"ty\u00f6k\u00e4yt\u00e4nt\u00f6j\u00e4":[317],"organisatorisia":[319],"yhteiskunnallisia":[321],"puitteita,":[322],"joihin":[323],"erilaiset":[325],"tavat":[326],"mahtuvat.":[328]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-03T13:16:28.481748","created_date":"2016-06-24T00:00:00"}
