{"id":"https://openalex.org/W2021391091","doi":null,"title":"Quality Control and Quality Assurances in the Human Services Field: Operationalizing a Management Model","display_name":"Quality Control and Quality Assurances in the Human Services Field: Operationalizing a Management Model","publication_year":1989,"publication_date":"1989-01-01","ids":{"openalex":"https://openalex.org/W2021391091","mag":"2021391091"},"language":"en","primary_location":{"id":"pmh:oai:digitalcommons.liberty.edu:fac_dis-1112","doi":null,"is_oa":false,"landing_page_url":"https://digitalcommons.liberty.edu/fac_dis/113","pdf_url":null,"source":{"id":"https://openalex.org/S4306400581","display_name":"Digital Commons (Liberty University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67789559","host_organization_name":"Liberty University","host_organization_lineage":["https://openalex.org/I67789559"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Faculty Dissertations","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031785750","display_name":"Kenneth Gossett","orcid":"https://orcid.org/0000-0003-4861-7408","observed_orcids":["https://orcid.org/0000-0003-4861-7408"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Kenneth Gossett","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-4861-7408","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5031785750"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11015","display_name":"Down syndrome and intellectual disability research","score":0.5151000022888184,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11015","display_name":"Down syndrome and intellectual disability research","score":0.5151000022888184,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.09790000319480896,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10467","display_name":"Psychometric Methodologies and Testing","score":0.050700001418590546,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality-of-life","display_name":"quality of life","score":0.9649999737739563},{"id":"https://openalex.org/keywords/quality-assurance","display_name":"quality assurance","score":0.550000011920929},{"id":"https://openalex.org/keywords/human-service-organizations","display_name":"human service organizations","score":0.8270000219345093},{"id":"https://openalex.org/keywords/intellectual-disability","display_name":"intellectual disability","score":0.8119999766349792},{"id":"https://openalex.org/keywords/developmental-disabilities","display_name":"developmental disabilities","score":0.9810000061988831},{"id":"https://openalex.org/keywords/psychological-well-being","display_name":"psychological well-being","score":0.7760000228881836},{"id":"https://openalex.org/keywords/physical-well-being","display_name":"physical well-being","score":0.9950000047683716},{"id":"https://openalex.org/keywords/socioemotional-well-being","display_name":"social and emotional wellbeing","score":0.925000011920929},{"id":"https://openalex.org/keywords/individual-well-being","display_name":"personal well-being","score":0.9980000257492065},{"id":"https://openalex.org/keywords/quality-of-life-assessment","display_name":"quality of life assessment","score":0.8059999942779541},{"id":"https://openalex.org/keywords/customer-perspective","display_name":"customer perspective","score":0.5289999842643738},{"id":"https://openalex.org/keywords/parental-perceptions","display_name":"parental attitudes","score":0.6769999861717224},{"id":"https://openalex.org/keywords/employee-perspectives","display_name":"staff perspectives","score":0.925000011920929}],"concepts":[{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.8390347957611084},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6663439273834229},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.5329462289810181},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.48121216893196106},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.4728841185569763},{"id":"https://openalex.org/C51704429","wikidata":"https://www.wikidata.org/wiki/Q827792","display_name":"Quality control","level":3,"score":0.4385015368461609},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.4170166552066803},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.39736849069595337},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.34323424100875854},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11414036154747009},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.09605619311332703},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08512166142463684},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.051852673292160034},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:digitalcommons.liberty.edu:fac_dis-1112","doi":null,"is_oa":false,"landing_page_url":"https://digitalcommons.liberty.edu/fac_dis/113","pdf_url":null,"source":{"id":"https://openalex.org/S4306400581","display_name":"Digital Commons (Liberty University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67789559","host_organization_name":"Liberty University","host_organization_lineage":["https://openalex.org/I67789559"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Faculty Dissertations","raw_type":"text"},{"id":"mag:2021391091","doi":null,"is_oa":false,"landing_page_url":"https://digitalcommons.liberty.edu/cgi/viewcontent.cgi?article=1112&context=fac_dis","pdf_url":null,"source":{"id":"https://openalex.org/S4306481717","display_name":"University Microfilms International eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"ebook platform"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"University Microfilms International eBooks","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.9391000270843506,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2173128984","https://openalex.org/W2112341532","https://openalex.org/W3182490644","https://openalex.org/W1996744070","https://openalex.org/W2370246237","https://openalex.org/W2160305432","https://openalex.org/W2120616510","https://openalex.org/W2047862644","https://openalex.org/W2368948200","https://openalex.org/W2005425621"],"abstract_inverted_index":{"The":[0,145,178,213,228],"present":[1],"study":[2,185],"investigated":[3],"constructs":[4,26],"associated":[5],"with":[6,19,85,265],"the":[7,95,105,115,125,135,172,183,191,200,216,235,266],"concept":[8],"of":[9,11,41,51,77,94,104,114,124,134,175,193,210,215,218,231,260,268],"quality":[10,209,259],"life":[12,52,211,261],"in":[13,65,208],"human":[14],"service":[15],"organizations":[16],"serving":[17],"persons":[18],"mental":[20],"retardation":[21],"and":[22,33,47,61,196,246],"developmental":[23],"disabilities.":[24],"Four":[25],"(psychological":[27],"well-being,":[28,30,32],"physical":[29],"social/emotional":[31],"personal":[34],"well-being)":[35],"were":[36,54],"identified":[37],"as":[38,198],"a":[39,81,225],"result":[40],"separate":[42],"procedures":[43],"involving":[44],"cluster":[45],"analysis":[46,76],"factor":[48,83,150,153,156,160],"analysis.":[49],"Quality":[50],"assessments":[53],"completed":[55],"on":[56,203],"70":[57],"clients":[58],"(43":[59],"males":[60],"27":[62],"females)":[63],"ranging":[64],"functional":[66],"level":[67,174],"from":[68,182,243],"profound":[69],"to":[70,170,199,205,251,254],"mildly":[71],"retarded.":[72],"A":[73],"principle":[74],"components":[75],"this":[78],"data":[79],"yielded":[80],"four":[82],"solution":[84],"eigenvalues":[86],"greater":[87],"than":[88],"one":[89],"that":[90,258],"accounted":[91,101,111,121,131],"for":[92,102,112,122,132,149,152,155,159],"79.5%":[93],"variance.":[96,106,116,126,136],"Psychological":[97],"well-being":[98,118,163],"(factor":[99,109,119,129],"one)":[100],"46.6%":[103],"Physical":[107],"Well-being":[108,128],"two)":[110],"29.0%":[113],"Social/Emotional":[117],"three)":[120],"13.1%":[123],"Personal":[127,162],"four)":[130],"11.3%":[133],"Internal":[137],"consistency":[138],"was":[139,222,237,249],"examined":[140],"by":[141],"using":[142,224],"coefficient":[143],"alpha.":[144],"subscale":[146],"reliabilities":[147],"were.9367":[148],"one,.8259":[151],"two,.8039":[154],"three,":[157],"and.6641":[158],"four.":[161],"would":[164],"require":[165],"an":[166],"additional":[167],"seven":[168],"items":[169,204,253],"reach":[171],"desired":[173],"internal":[176],"consistency.":[177],"investigator":[179],"also":[180],"found":[181],"importance":[184,201],"there":[186],"is":[187],"some":[188],"similarity":[189],"between":[190],"rankings":[192,236],"clients,":[194,244],"parents,":[195,245],"staff":[197,247],"placed":[202],"be":[206,263],"used":[207,250],"ratings.":[212],"significance":[214],"Coefficient":[217],"Concordance":[219],"(W":[220],"=.5836)":[221],"assessed":[223],"Chi-Square":[226],"test.":[227],"Null":[229],"Hypothesis":[230],"no":[232],"agreement":[233],"across":[234],"rejected":[238],"at":[239],"the.001":[240],"level.":[241],"Input":[242],"members":[248],"modify":[252],"address":[255],"Leismer's":[256],"concern":[257],"measures":[262],"consistent":[264],"views":[267],"consumers.":[269]},"counts_by_year":[{"year":2017,"cited_by_count":1}],"updated_date":"2026-09-27T08:07:27.782135","created_date":"2016-06-24T00:00:00"}
