{"id":"https://openalex.org/W2020952676","doi":"https://doi.org/10.1108/eb022827","title":"TOWARD A COMPREHENSIVE MODEL FOR THE ASSESSMENT AND MANAGEMENT OF INTRAORGANIZATIONAL CONFLICT: DEVELOPING THE FRAMEWORK","display_name":"TOWARD A COMPREHENSIVE MODEL FOR THE ASSESSMENT AND MANAGEMENT OF INTRAORGANIZATIONAL CONFLICT: DEVELOPING THE FRAMEWORK","publication_year":1999,"publication_date":"1999-03-01","ids":{"openalex":"https://openalex.org/W2020952676","doi":"https://doi.org/10.1108/eb022827","mag":"2020952676"},"language":"en","primary_location":{"id":"doi:10.1108/eb022827","doi":"https://doi.org/10.1108/eb022827","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eb022827","pdf_url":null,"source":{"id":"https://openalex.org/S78280016","display_name":"International Journal of Conflict Management","issn_l":"1044-4068","issn":["1044-4068","1758-8545"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Conflict Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035575449","display_name":"Jessica Katz Jameson","orcid":"https://orcid.org/0000-0001-5408-763X","observed_orcids":["https://orcid.org/0000-0001-5408-763X"]},"institutions":[{"id":"https://openalex.org/I137902535","display_name":"North Carolina State University","ror":"https://ror.org/04tj63d06","country_code":"US","type":"education","lineage":["https://openalex.org/I137902535"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jessica Katz Jameson","raw_affiliation_strings":["North Carolina State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"North Carolina State University","institution_ids":["https://openalex.org/I137902535"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5035575449"],"corresponding_institution_ids":["https://openalex.org/I137902535"],"apc_list":null,"apc_paid":null,"fwci":4.3511,"has_fulltext":false,"cited_by_count":108,"citation_normalized_percentile":{"value":0.94346101,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":100},"biblio":{"volume":"10","issue":"3","first_page":"268","last_page":"294"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11696","display_name":"Conflict Management and Negotiation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11696","display_name":"Conflict Management and Negotiation","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13620","display_name":"Education for Peace and Conflict Resolution","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conflict-management-strategies","display_name":"conflict management strategies","score":0.8809999823570251},{"id":"https://openalex.org/keywords/conflict-assessment","display_name":"conflict assessment","score":0.8569999933242798},{"id":"https://openalex.org/keywords/strategy-selection","display_name":"strategy selection","score":0.8759999871253967},{"id":"https://openalex.org/keywords/conflict-characteristics","display_name":"conflict characteristics","score":0.6650000214576721}],"concepts":[{"id":"https://openalex.org/C2779683958","wikidata":"https://www.wikidata.org/wiki/Q1640893","display_name":"Conflict management","level":2,"score":0.7057806253433228},{"id":"https://openalex.org/C60297154","wikidata":"https://www.wikidata.org/wiki/Q1434943","display_name":"Contingency theory","level":2,"score":0.700731635093689},{"id":"https://openalex.org/C97508593","wikidata":"https://www.wikidata.org/wiki/Q1359069","display_name":"Contingency","level":2,"score":0.6442987322807312},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5007901191711426},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.49840784072875977},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.47881823778152466},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.47202959656715393},{"id":"https://openalex.org/C56270706","wikidata":"https://www.wikidata.org/wiki/Q943496","display_name":"Role conflict","level":2,"score":0.42147672176361084},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.38444238901138306},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3697754740715027},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35718733072280884},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.35391610860824585},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.31968778371810913},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2960461378097534},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19510751962661743},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15750840306282043},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.15051382780075073},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1183672547340393},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/eb022827","doi":"https://doi.org/10.1108/eb022827","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eb022827","pdf_url":null,"source":{"id":"https://openalex.org/S78280016","display_name":"International Journal of Conflict Management","issn_l":"1044-4068","issn":["1044-4068","1758-8545"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Conflict Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6601999998092651,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W18642926","https://openalex.org/W178618856","https://openalex.org/W339753408","https://openalex.org/W644602514","https://openalex.org/W1508914164","https://openalex.org/W1515158344","https://openalex.org/W1652257166","https://openalex.org/W1670011213","https://openalex.org/W1771012717","https://openalex.org/W1965327278","https://openalex.org/W1966039510","https://openalex.org/W1971167516","https://openalex.org/W1972511048","https://openalex.org/W1978143510","https://openalex.org/W1997491389","https://openalex.org/W1998122676","https://openalex.org/W2001543408","https://openalex.org/W2005178018","https://openalex.org/W2005841095","https://openalex.org/W2020290162","https://openalex.org/W2020643395","https://openalex.org/W2022333680","https://openalex.org/W2028436159","https://openalex.org/W2035472293","https://openalex.org/W2066272320","https://openalex.org/W2078835363","https://openalex.org/W2080518053","https://openalex.org/W2090092596","https://openalex.org/W2097212154","https://openalex.org/W2102395712","https://openalex.org/W2126946156","https://openalex.org/W2136148961","https://openalex.org/W2146248469","https://openalex.org/W2148854684","https://openalex.org/W2149441501","https://openalex.org/W2154404333","https://openalex.org/W2157660528","https://openalex.org/W2320255066","https://openalex.org/W2331563947","https://openalex.org/W2438681906","https://openalex.org/W2476885609","https://openalex.org/W2642534790","https://openalex.org/W2754623875","https://openalex.org/W2800336168","https://openalex.org/W2988825292","https://openalex.org/W4234482624","https://openalex.org/W4234887711","https://openalex.org/W4240180951","https://openalex.org/W4244308472","https://openalex.org/W4254155741"],"related_works":["https://openalex.org/W2577836179","https://openalex.org/W2025186123","https://openalex.org/W2799588774","https://openalex.org/W2785394717","https://openalex.org/W2892013724","https://openalex.org/W2214738329","https://openalex.org/W4312184751","https://openalex.org/W2806008265","https://openalex.org/W2018872603","https://openalex.org/W2067904322"],"abstract_inverted_index":{"This":[0],"paper":[1],"presents":[2],"the":[3,13,41,56,81,86,97,111,116],"theoretical":[4],"rationale":[5],"for":[6,12,47,122],"further":[7],"development":[8],"of":[9,17,22,59,72,80,85,90,99,118],"a":[10,24,48,69,108,119],"model":[11,25,71,121],"assessment":[14],"and":[15,35,62,88,101],"management":[16,45,93,103],"intraorganizational":[18,125],"conflict.":[19,50,126],"The":[20,51],"purpose":[21],"such":[23],"would":[26],"be":[27],"to":[28,78],"assist":[29],"employees,":[30],"managers,":[31],"human":[32],"resources":[33],"practitioners,":[34],"external":[36],"service":[37],"providers":[38],"in":[39,66],"selecting":[40],"most":[42],"appropriate":[43],"conflict":[44,92,102],"strategy":[46,73],"given":[49],"framework":[52,112],"presented":[53,113],"builds":[54],"on":[55],"previous":[57],"work":[58],"Sheppard":[60],"(1984)":[61],"Elangovan":[63],"(1995,":[64],"1998)":[65],"suggesting":[67],"that":[68],"contingency\u2010based":[70],"selection":[74],"must":[75],"include":[76],"attention":[77],"characteristics":[79],"conflict,":[82],"desired":[83],"outcomes":[84],"participants,":[87],"awareness":[89],"available":[91],"strategies.":[94],"By":[95],"expanding":[96],"range":[98],"conflicts":[100],"strategies":[104],"typically":[105],"included":[106],"within":[107],"single":[109],"model,":[110],"here":[114],"forms":[115],"basis":[117],"comprehensive":[120],"dealing":[123],"with":[124]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":6},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":14}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}