{"id":"https://openalex.org/W2020508139","doi":"https://doi.org/10.1002/pfi.4140441005","title":"Emotional intelligence and organizational performance: Implications for performance consultants and educators","display_name":"Emotional intelligence and organizational performance: Implications for performance consultants and educators","publication_year":2005,"publication_date":"2005-11-01","ids":{"openalex":"https://openalex.org/W2020508139","doi":"https://doi.org/10.1002/pfi.4140441005","mag":"2020508139"},"language":"en","primary_location":{"id":"doi:10.1002/pfi.4140441005","doi":"https://doi.org/10.1002/pfi.4140441005","is_oa":false,"landing_page_url":"https://doi.org/10.1002/pfi.4140441005","pdf_url":null,"source":{"id":"https://openalex.org/S59953647","display_name":"Performance Improvement Journal","issn_l":"1090-8811","issn":["1090-8811","1930-8272"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Performance Improvement","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031378395","display_name":"Svetlana S. Holt","orcid":"https://orcid.org/0000-0002-7048-9679","observed_orcids":["https://orcid.org/0000-0002-7048-9679"]},"institutions":[{"id":"https://openalex.org/I100191712","display_name":"Pepperdine University","ror":"https://ror.org/0529ybh43","country_code":"US","type":"education","lineage":["https://openalex.org/I100191712"]},{"id":"https://openalex.org/I169366031","display_name":"Woodbury University","ror":"https://ror.org/013fs2498","country_code":"US","type":"education","lineage":["https://openalex.org/I169366031"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Svetlana Holt","raw_affiliation_strings":["In 1991, Svetlana moved to California and later earned an MBA from Woodbury University in Burbank. She is currently teaching a variety of business and communications subjects for private universities and for Los Angeles Community College as she completes her doctorate in Organizational Leadership at Pepperdine University. Her research, experience, and expertise are in the areas of small business consulting, staff recruiting and development, quality control, curricula design and implementation, student support services, and training organizations for cultural awareness and EI. On completing her doctorate, Svetlana is looking forward to planning and executing human resources training systems within multicultural organizations. She may be reached at [email protected]","Svetlana Holt is a native of St. Petersburg, Russia. After earning her master's in Linguistics and Literature from Leningrad State University, she worked as an interpreter in the medical and educational fields and taught English as a second language at a junior college in St. Petersburg. She later moved to London, where she produced and edited business publications and translated educational literature. She has served as a facilitator of intercultural exchange and professional development for British, American, and Russian educators and medical staff through Crosscurrents movement"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"In 1991, Svetlana moved to California and later earned an MBA from Woodbury University in Burbank. She is currently teaching a variety of business and communications subjects for private universities and for Los Angeles Community College as she completes her doctorate in Organizational Leadership at Pepperdine University. Her research, experience, and expertise are in the areas of small business consulting, staff recruiting and development, quality control, curricula design and implementation, student support services, and training organizations for cultural awareness and EI. On completing her doctorate, Svetlana is looking forward to planning and executing human resources training systems within multicultural organizations. She may be reached at [email protected]","institution_ids":["https://openalex.org/I100191712","https://openalex.org/I169366031"]},{"raw_affiliation_string":"Svetlana Holt is a native of St. Petersburg, Russia. After earning her master's in Linguistics and Literature from Leningrad State University, she worked as an interpreter in the medical and educational fields and taught English as a second language at a junior college in St. Petersburg. She later moved to London, where she produced and edited business publications and translated educational literature. She has served as a facilitator of intercultural exchange and professional development for British, American, and Russian educators and medical staff through Crosscurrents movement","institution_ids":[]}]},{"author_position":"last","author":{"id":null,"display_name":"Steve Jones","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I100191712","display_name":"Pepperdine University","ror":"https://ror.org/0529ybh43","country_code":"US","type":"education","lineage":["https://openalex.org/I100191712"]},{"id":"https://openalex.org/I169366031","display_name":"Woodbury University","ror":"https://ror.org/013fs2498","country_code":"US","type":"education","lineage":["https://openalex.org/I169366031"]},{"id":"https://openalex.org/I4405268104","display_name":"Advanced Bionics (United States)","ror":"https://ror.org/05thjzm58","country_code":"US","type":"company","lineage":["https://openalex.org/I4405268104"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Steve Jones","raw_affiliation_strings":["Steve Jones has a BS in Electrical Engineering from Western New England College. He has an MBA from Woodbury University and is completing his doctorate at Pepperdine University in the Organizational Leadership program. For the last 14 years, Steve's experience has been in the biomedical device industry with St. Jude Medical and Guidant Corporation, developing laser and manufacturing processes related to pacemakers, implantable cardiac defibrillators, cardiac leads, and stents. He lead a research and development team for Guidant Vascular Intervention in the area of laser system designs and applications technology","Steve is currently a Senior Manager of Laser Manufacturing with Advanced Bionics, a Boston Scientific company. Steve has seven U.S. patents related to laser processes of various metals, polymers, and plastics of varying designs and configurations. He is a member of the Laser Institute of America and a certified trainer for emotional intelligence testing and training. Steve is experienced in restructuring companies that have reached a plateau in productivity and profitability. His team-building, problem-solving, and leadership skills, combined with his background in employee development and succession planning, have saved companies millions of dollars. He may be reached at [email protected]"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Steve Jones has a BS in Electrical Engineering from Western New England College. He has an MBA from Woodbury University and is completing his doctorate at Pepperdine University in the Organizational Leadership program. For the last 14 years, Steve's experience has been in the biomedical device industry with St. Jude Medical and Guidant Corporation, developing laser and manufacturing processes related to pacemakers, implantable cardiac defibrillators, cardiac leads, and stents. He lead a research and development team for Guidant Vascular Intervention in the area of laser system designs and applications technology","institution_ids":["https://openalex.org/I100191712","https://openalex.org/I169366031"]},{"raw_affiliation_string":"Steve is currently a Senior Manager of Laser Manufacturing with Advanced Bionics, a Boston Scientific company. Steve has seven U.S. patents related to laser processes of various metals, polymers, and plastics of varying designs and configurations. He is a member of the Laser Institute of America and a certified trainer for emotional intelligence testing and training. Steve is experienced in restructuring companies that have reached a plateau in productivity and profitability. His team-building, problem-solving, and leadership skills, combined with his background in employee development and succession planning, have saved companies millions of dollars. He may be reached at [email protected]","institution_ids":["https://openalex.org/I4405268104"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":3000,"currency":"USD","value_usd":3000},"apc_paid":null,"fwci":2.6786,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.90264121,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"44","issue":"10","first_page":"15","last_page":"21"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11433","display_name":"Emotional Intelligence and Performance","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11433","display_name":"Emotional Intelligence and Performance","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14277","display_name":"Social Skills and Education","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13821","display_name":"Coaching Methods and Impact","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/emotional-intelligence","display_name":"emotional intelligence","score":1.0},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":1.0},{"id":"https://openalex.org/keywords/performance-education","display_name":"performance education","score":0.6850000023841858},{"id":"https://openalex.org/keywords/human-resource-development","display_name":"human resource development","score":0.5619999766349792}],"concepts":[{"id":"https://openalex.org/C174107131","wikidata":"https://www.wikidata.org/wiki/Q191591","display_name":"Emotional intelligence","level":2,"score":0.6420763731002808},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6329388618469238},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.5215792059898376},{"id":"https://openalex.org/C165672731","wikidata":"https://www.wikidata.org/wiki/Q25047583","display_name":"Organizational performance","level":2,"score":0.474946528673172},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.46106085181236267},{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.43051326274871826},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3249107003211975},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2661694884300232},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18959259986877441},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.14405730366706848}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/pfi.4140441005","doi":"https://doi.org/10.1002/pfi.4140441005","is_oa":false,"landing_page_url":"https://doi.org/10.1002/pfi.4140441005","pdf_url":null,"source":{"id":"https://openalex.org/S59953647","display_name":"Performance Improvement Journal","issn_l":"1090-8811","issn":["1090-8811","1930-8272"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Performance Improvement","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W407425378","https://openalex.org/W600000032","https://openalex.org/W1514823166","https://openalex.org/W1580118833","https://openalex.org/W1642858969","https://openalex.org/W1652097831","https://openalex.org/W1963702922","https://openalex.org/W1967481416","https://openalex.org/W2019013756","https://openalex.org/W2035501122","https://openalex.org/W2056803222","https://openalex.org/W2080571117","https://openalex.org/W2110762546","https://openalex.org/W2162283286","https://openalex.org/W2169984324","https://openalex.org/W2892992943","https://openalex.org/W2896180857","https://openalex.org/W2905956608","https://openalex.org/W3010259549","https://openalex.org/W3120657805","https://openalex.org/W4248685064","https://openalex.org/W4249321098"],"related_works":["https://openalex.org/W3088015770","https://openalex.org/W2801272155","https://openalex.org/W3095154147","https://openalex.org/W3100758981","https://openalex.org/W6904061354","https://openalex.org/W2086644295","https://openalex.org/W2294660503","https://openalex.org/W4236459183","https://openalex.org/W7219367506","https://openalex.org/W6940839550"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":5}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}