{"id":"https://openalex.org/W2020303288","doi":"https://doi.org/10.1016/j.chb.2005.07.005","title":"Measuring ERP success: The key-users\u2019 viewpoint of the ERP to produce a viable IS in the organization","display_name":"Measuring ERP success: The key-users\u2019 viewpoint of the ERP to produce a viable IS in the organization","publication_year":2005,"publication_date":"2005-09-06","ids":{"openalex":"https://openalex.org/W2020303288","doi":"https://doi.org/10.1016/j.chb.2005.07.005","mag":"2020303288"},"language":"en","primary_location":{"id":"doi:10.1016/j.chb.2005.07.005","doi":"https://doi.org/10.1016/j.chb.2005.07.005","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.chb.2005.07.005","pdf_url":null,"source":{"id":"https://openalex.org/S204030396","display_name":"Computers in Human Behavior","issn_l":"0747-5632","issn":["0747-5632","1873-7692"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","erih-plus","fnege-3","jufo-3","ki-jl-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112462139","display_name":"Jen\u2010Her Wu","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I142974352","display_name":"National Sun Yat-sen University","ror":"https://ror.org/00mjawt10","country_code":"TW","type":"education","lineage":["https://openalex.org/I142974352"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Jen-Her Wu","raw_affiliation_strings":["Department of Information Management, National Sun Yat-sen University, 70 Lien-Hai Road, Hsi-Tze Wan, Kaohsiung, Taiwan 80424, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Management, National Sun Yat-sen University, 70 Lien-Hai Road, Hsi-Tze Wan, Kaohsiung, Taiwan 80424, Taiwan","institution_ids":["https://openalex.org/I142974352"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100624907","display_name":"Yu-Min Wang","orcid":"https://orcid.org/0000-0002-2096-6801","observed_orcids":["https://orcid.org/0000-0002-2096-6801","https://orcid.org/0000-0002-0161-5520"]},"institutions":[{"id":"https://openalex.org/I193365169","display_name":"National Chi Nan University","ror":"https://ror.org/03ha6v181","country_code":"TW","type":"education","lineage":["https://openalex.org/I193365169"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yu-Min Wang","raw_affiliation_strings":["Department of Information Management, National Chi-Nan University, 1 University Road, Puli, Nantou Hsien,Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Management, National Chi-Nan University, 1 University Road, Puli, Nantou Hsien,Taiwan","institution_ids":["https://openalex.org/I193365169"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5112462139"],"corresponding_institution_ids":["https://openalex.org/I142974352"],"apc_list":{"value":3780,"currency":"USD","value_usd":3780},"apc_paid":null,"fwci":16.348,"has_fulltext":false,"cited_by_count":203,"citation_normalized_percentile":{"value":0.98859184,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":100},"biblio":{"volume":"23","issue":"3","first_page":"1582","last_page":"1596"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.9850000143051147},{"id":"https://openalex.org/keywords/erp-success","display_name":"ERP success","score":0.6740000247955322},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.7839999794960022},{"id":"https://openalex.org/keywords/key-users","display_name":"key users","score":0.9399999976158142},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.7799999713897705},{"id":"https://openalex.org/keywords/questionnaire-development","display_name":"questionnaire development","score":0.6610000133514404},{"id":"https://openalex.org/keywords/reliability-and-validity","display_name":"reliability and validity","score":0.7110000252723694},{"id":"https://openalex.org/keywords/business-process-integration","display_name":"business process integration","score":0.6460000276565552}],"concepts":[{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.9114279747009277},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.6953670978546143},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.5615132451057434},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5513203740119934},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5395488142967224},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5286890864372253},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.5081896781921387},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.46831709146499634},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.4223790168762207},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4161284565925598},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.223361998796463},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.1555570363998413},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09008902311325073},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.chb.2005.07.005","doi":"https://doi.org/10.1016/j.chb.2005.07.005","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.chb.2005.07.005","pdf_url":null,"source":{"id":"https://openalex.org/S204030396","display_name":"Computers in Human Behavior","issn_l":"0747-5632","issn":["0747-5632","1873-7692"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","erih-plus","fnege-3","jufo-3","ki-jl-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers in Human Behavior","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.47999998927116394}],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321040","display_name":"National Science Council","ror":"https://ror.org/02kv4zf79"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W40955367","https://openalex.org/W1491342028","https://openalex.org/W1583873799","https://openalex.org/W1954663826","https://openalex.org/W1965971373","https://openalex.org/W1987286910","https://openalex.org/W1991623719","https://openalex.org/W2015965143","https://openalex.org/W2030534018","https://openalex.org/W2037435503","https://openalex.org/W2057012437","https://openalex.org/W2096878712","https://openalex.org/W2097421654","https://openalex.org/W2108827772","https://openalex.org/W2121219078","https://openalex.org/W2127455238","https://openalex.org/W2129114123","https://openalex.org/W2165779496","https://openalex.org/W2167602338","https://openalex.org/W2169138358","https://openalex.org/W2801004064","https://openalex.org/W4235678817","https://openalex.org/W7075597061"],"related_works":["https://openalex.org/W7127228363","https://openalex.org/W2004426531","https://openalex.org/W2136637581","https://openalex.org/W2148030404","https://openalex.org/W3161389381","https://openalex.org/W2497630290","https://openalex.org/W348669549","https://openalex.org/W2184171244","https://openalex.org/W2018856294","https://openalex.org/W7001303473"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":12},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":10},{"year":2016,"cited_by_count":10},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":19},{"year":2013,"cited_by_count":24},{"year":2012,"cited_by_count":16}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2016-06-24T00:00:00"}