{"id":"https://openalex.org/W2019165147","doi":"https://doi.org/10.1504/eg.2008.019521","title":"E-government evaluation: towards a multidimensional framework","display_name":"E-government evaluation: towards a multidimensional framework","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W2019165147","doi":"https://doi.org/10.1504/eg.2008.019521","mag":"2019165147"},"language":"en","primary_location":{"id":"doi:10.1504/eg.2008.019521","doi":"https://doi.org/10.1504/eg.2008.019521","is_oa":false,"landing_page_url":"https://doi.org/10.1504/eg.2008.019521","pdf_url":null,"source":{"id":"https://openalex.org/S23830393","display_name":"Electronic Government an International Journal","issn_l":"1740-7494","issn":["1740-7494","1740-7508"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Government, an International Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029595576","display_name":"Alina M. Chircu","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I139924743","display_name":"Bentley University","ror":"https://ror.org/01px48m89","country_code":"US","type":"education","lineage":["https://openalex.org/I139924743"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alina M. Chircu","raw_affiliation_strings":["Information and Process Management Department, McCallum School of Business, Bentley College, Waltham, MA, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information and Process Management Department, McCallum School of Business, Bentley College, Waltham, MA, USA","institution_ids":["https://openalex.org/I139924743"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5029595576"],"corresponding_institution_ids":["https://openalex.org/I139924743"],"apc_list":null,"apc_paid":null,"fwci":48.5848,"has_fulltext":false,"cited_by_count":59,"citation_normalized_percentile":{"value":0.99708211,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"5","issue":"4","first_page":"345","last_page":"345"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-government-evaluation","display_name":"e-government evaluation","score":0.9769999980926514},{"id":"https://openalex.org/keywords/multidimensional-framework","display_name":"multidimensional framework","score":0.7549999952316284},{"id":"https://openalex.org/keywords/value-dimensions","display_name":"value dimensions","score":0.6150000095367432},{"id":"https://openalex.org/keywords/stakeholders","display_name":"stakeholders","score":0.6679999828338623},{"id":"https://openalex.org/keywords/public-sector-it","display_name":"public sector IT","score":0.9649999737739563},{"id":"https://openalex.org/keywords/e-government-projects","display_name":"e-government projects","score":0.5730000138282776},{"id":"https://openalex.org/keywords/value-management","display_name":"value management","score":0.4620000123977661}],"concepts":[{"id":"https://openalex.org/C22467394","wikidata":"https://www.wikidata.org/wiki/Q849359","display_name":"Multidisciplinary approach","level":2,"score":0.662319540977478},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6578271985054016},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.577996015548706},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5679826736450195},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.5021419525146484},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49499696493148804},{"id":"https://openalex.org/C2985272809","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"Digital government","level":3,"score":0.49181321263313293},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.4870317578315735},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.4713078439235687},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4670886695384979},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4243010878562927},{"id":"https://openalex.org/C178283979","wikidata":"https://www.wikidata.org/wiki/Q274490","display_name":"Public finance","level":2,"score":0.4230154752731323},{"id":"https://openalex.org/C2779498785","wikidata":"https://www.wikidata.org/wiki/Q4330222","display_name":"Public value","level":2,"score":0.41459235548973083},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3675256371498108},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.33621591329574585},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.27403175830841064},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2693507671356201},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2083580493927002},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2076626718044281},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.17983826994895935},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.1231319010257721},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.09333693981170654},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1504/eg.2008.019521","doi":"https://doi.org/10.1504/eg.2008.019521","is_oa":false,"landing_page_url":"https://doi.org/10.1504/eg.2008.019521","pdf_url":null,"source":{"id":"https://openalex.org/S23830393","display_name":"Electronic Government an International Journal","issn_l":"1740-7494","issn":["1740-7494","1740-7508"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Government, an International Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals","score":0.4300000071525574}],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320323180","display_name":"University of British Columbia","ror":"https://ror.org/03rmrcq20"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":96,"referenced_works":["https://openalex.org/W64367110","https://openalex.org/W89024258","https://openalex.org/W150939274","https://openalex.org/W307008625","https://openalex.org/W430480049","https://openalex.org/W605955321","https://openalex.org/W1500801596","https://openalex.org/W1522925249","https://openalex.org/W1525135045","https://openalex.org/W1544022764","https://openalex.org/W1563941520","https://openalex.org/W1583605128","https://openalex.org/W1870925656","https://openalex.org/W1966340945","https://openalex.org/W1968594401","https://openalex.org/W1968787770","https://openalex.org/W1972141709","https://openalex.org/W1972468373","https://openalex.org/W1973587400","https://openalex.org/W1975385385","https://openalex.org/W1977294483","https://openalex.org/W1979147074","https://openalex.org/W1982850857","https://openalex.org/W1983284080","https://openalex.org/W1985730694","https://openalex.org/W1986349235","https://openalex.org/W1987006879","https://openalex.org/W1993515009","https://openalex.org/W2000735747","https://openalex.org/W2007973439","https://openalex.org/W2015547779","https://openalex.org/W2016024212","https://openalex.org/W2017219493","https://openalex.org/W2021146256","https://openalex.org/W2022517106","https://openalex.org/W2022762906","https://openalex.org/W2031686279","https://openalex.org/W2035339392","https://openalex.org/W2038088967","https://openalex.org/W2041344678","https://openalex.org/W2042199936","https://openalex.org/W2042323369","https://openalex.org/W2043782074","https://openalex.org/W2053388777","https://openalex.org/W2053648239","https://openalex.org/W2060088710","https://openalex.org/W2061576799","https://openalex.org/W2065109389","https://openalex.org/W2067575191","https://openalex.org/W2072816335","https://openalex.org/W2073137753","https://openalex.org/W2076219818","https://openalex.org/W2079911683","https://openalex.org/W2082024298","https://openalex.org/W2083109288","https://openalex.org/W2087293267","https://openalex.org/W2089463205","https://openalex.org/W2092498789","https://openalex.org/W2097309039","https://openalex.org/W2097437289","https://openalex.org/W2099351603","https://openalex.org/W2107750112","https://openalex.org/W2111081840","https://openalex.org/W2116511943","https://openalex.org/W2117436514","https://openalex.org/W2118377286","https://openalex.org/W2120470902","https://openalex.org/W2123626862","https://openalex.org/W2126756590","https://openalex.org/W2127424603","https://openalex.org/W2130229588","https://openalex.org/W2133133915","https://openalex.org/W2134215596","https://openalex.org/W2138991705","https://openalex.org/W2142612646","https://openalex.org/W2143837862","https://openalex.org/W2145023160","https://openalex.org/W2149686728","https://openalex.org/W2149705578","https://openalex.org/W2150929043","https://openalex.org/W2152024856","https://openalex.org/W2153021955","https://openalex.org/W2168071823","https://openalex.org/W2171066406","https://openalex.org/W2551232251","https://openalex.org/W2736246389","https://openalex.org/W2768959351","https://openalex.org/W2809590287","https://openalex.org/W2885414511","https://openalex.org/W3151727758","https://openalex.org/W4229908728","https://openalex.org/W4245238933","https://openalex.org/W4281718828","https://openalex.org/W4298140396","https://openalex.org/W4301224178","https://openalex.org/W4396588465"],"related_works":["https://openalex.org/W1491702408","https://openalex.org/W2015742787","https://openalex.org/W7170051900","https://openalex.org/W2477336602","https://openalex.org/W1497682061","https://openalex.org/W1562742774","https://openalex.org/W2128122941","https://openalex.org/W7062872074","https://openalex.org/W1967199425","https://openalex.org/W6948762832"],"abstract_inverted_index":{"This":[0],"paper":[1,45,80],"analyses":[2],"how":[3],"electronic":[4],"government":[5],"(e-government)":[6],"value":[7,57,74,91],"is":[8],"defined":[9],"and":[10,21,39,61,76,88,96],"assessed":[11],"by":[12,52],"evaluating":[13],"the":[14],"progress":[15],"of":[16,27],"e-government":[17,48,66,90],"research":[18,33],"to":[19,24],"date":[20],"comparing":[22],"it":[23],"existing":[25],"prescriptions":[26],"public":[28,37],"sector":[29],"information":[30,40],"technology":[31],"(IT)":[32],"based":[34],"on":[35],"multidisciplinary":[36],"administration":[38],"systems":[41],"(IS)":[42],"perspectives.":[43],"The":[44,79],"shows":[46],"that":[47,64],"projects":[49],"are":[50],"characterised":[51],"many":[53],"stakeholders":[54],"with":[55],"multiple":[56],"dimensions":[58,75],"(financial,":[59],"social":[60],"political),":[62],"but":[63],"few":[65],"studies":[67],"adopt":[68],"a":[69,82,93],"multidimensional":[70],"perspective":[71],"incorporating":[72],"all":[73],"relevant":[77],"stakeholders.":[78],"proposes":[81],"framework":[83],"for":[84],"identifying,":[85],"analysing,":[86],"communicating":[87],"managing":[89],"in":[92],"more":[94],"objective":[95],"comprehensive":[97],"fashion.":[98]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":7},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":4}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}