{"id":"https://openalex.org/W2018904820","doi":"https://doi.org/10.1108/02652329610105305","title":"Credit unions and banks: turning problems into opportunities in personal banking","display_name":"Credit unions and banks: turning problems into opportunities in personal banking","publication_year":1996,"publication_date":"1996-02-01","ids":{"openalex":"https://openalex.org/W2018904820","doi":"https://doi.org/10.1108/02652329610105305","mag":"2018904820"},"language":"en","primary_location":{"id":"doi:10.1108/02652329610105305","doi":"https://doi.org/10.1108/02652329610105305","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02652329610105305","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043150158","display_name":"W. John Turner","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I868834043","display_name":"University of the West of Scotland","ror":"https://ror.org/04w3d2v20","country_code":"GB","type":"education","lineage":["https://openalex.org/I868834043"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"W. John Turner","raw_affiliation_strings":["Senior Lecturer in Marketing, University of Paisley, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Senior Lecturer in Marketing, University of Paisley, UK","institution_ids":["https://openalex.org/I868834043"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5043150158"],"corresponding_institution_ids":["https://openalex.org/I868834043"],"apc_list":null,"apc_paid":null,"fwci":0.8006,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.81223218,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":97},"biblio":{"volume":"14","issue":"1","first_page":"30","last_page":"40"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14419","display_name":"Banking Systems and Strategies","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14419","display_name":"Banking Systems and Strategies","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10127","display_name":"Banking stability, regulation, efficiency","score":0.009399999864399433,"subfield":{"id":"https://openalex.org/subfields/2003","display_name":"Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.0032999999821186066,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/credit-unions","display_name":"credit unions","score":0.9959999918937683},{"id":"https://openalex.org/keywords/banks","display_name":"banks","score":0.7400000095367432},{"id":"https://openalex.org/keywords/retail-banking","display_name":"retail banking","score":0.9750000238418579},{"id":"https://openalex.org/keywords/market-segmentation","display_name":"market segmentation","score":0.5879999995231628},{"id":"https://openalex.org/keywords/financial-services","display_name":"financial services","score":0.3970000147819519},{"id":"https://openalex.org/keywords/clearing-banks","display_name":"clearing banks","score":0.6949999928474426}],"concepts":[{"id":"https://openalex.org/C134697681","wikidata":"https://www.wikidata.org/wiki/Q1609677","display_name":"Clearing","level":2,"score":0.7349314093589783},{"id":"https://openalex.org/C156152238","wikidata":"https://www.wikidata.org/wiki/Q1548025","display_name":"Retail banking","level":2,"score":0.6936568021774292},{"id":"https://openalex.org/C2779816988","wikidata":"https://www.wikidata.org/wiki/Q305418","display_name":"Abandonment (legal)","level":2,"score":0.6497752666473389},{"id":"https://openalex.org/C2777617010","wikidata":"https://www.wikidata.org/wiki/Q18957","display_name":"Mainstream","level":2,"score":0.6348917484283447},{"id":"https://openalex.org/C2775922551","wikidata":"https://www.wikidata.org/wiki/Q7135033","display_name":"Parallels","level":2,"score":0.6342838406562805},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5839720964431763},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5392220616340637},{"id":"https://openalex.org/C2776289891","wikidata":"https://www.wikidata.org/wiki/Q1931511","display_name":"Neglect","level":2,"score":0.5316904783248901},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.5002596378326416},{"id":"https://openalex.org/C2986226071","wikidata":"https://www.wikidata.org/wiki/Q22687","display_name":"Banking industry","level":2,"score":0.4127086102962494},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.32314831018447876},{"id":"https://openalex.org/C73283319","wikidata":"https://www.wikidata.org/wiki/Q1416617","display_name":"Financial system","level":1,"score":0.2809695899486542},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.278661847114563},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.27364128828048706},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11406677961349487},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02652329610105305","doi":"https://doi.org/10.1108/02652329610105305","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02652329610105305","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W634851638","https://openalex.org/W1973740504","https://openalex.org/W2007576388","https://openalex.org/W2030789815","https://openalex.org/W2039468322","https://openalex.org/W2050257194","https://openalex.org/W2063498360","https://openalex.org/W2070665405","https://openalex.org/W2075550997","https://openalex.org/W2077367734","https://openalex.org/W2077842217","https://openalex.org/W2078675515","https://openalex.org/W2085489056","https://openalex.org/W2087621256","https://openalex.org/W2125069400","https://openalex.org/W2149512766","https://openalex.org/W2417677980","https://openalex.org/W6829177700"],"related_works":["https://openalex.org/W1980924865","https://openalex.org/W1539887023","https://openalex.org/W2336293311","https://openalex.org/W2342046409","https://openalex.org/W2551428385","https://openalex.org/W2077367734","https://openalex.org/W2060587143","https://openalex.org/W2143872348","https://openalex.org/W2030789815","https://openalex.org/W594048258"],"abstract_inverted_index":{"Examines":[0,94],"the":[1,11,16,19,27,40,44,57,95,101,123,137,147,151,157],"changes":[2,23],"that":[3,21,63,80,143],"have":[4,24,46],"taken":[5],"place":[6],"in":[7,10,15,39,56,74,100,122,136],"personal":[8],"banking":[9,82,109,162],"1980s":[12,59,102],"and":[13,18,42,60,103,114,150],"1990s":[14],"UK":[17,124],"impact":[20],"these":[22,54],"had":[25],"on":[26],"C2D":[28],"market":[29,92],"segment.":[30],"Suggests":[31,62,142],"that,":[32],"following":[33,48],"efforts":[34],"to":[35,53,131],"attract":[36],"such":[37],"customers":[38,55],"early":[41],"mid\u20101980s,":[43],"banks":[45,149],"been":[47],"a":[49,133,160],"strategy":[50,65],"of":[51,91,97,159],"de\u2010marketing":[52],"late":[58],"1990s.":[61,104],"this":[64],"may":[66],"be":[67],"misguided.":[68],"Draws":[69],"parallels":[70],"with":[71,164],"recent":[72],"developments":[73],"food":[75],"retailing":[76],"which":[77,111,121],"would":[78],"suggest":[79],"new":[81,161],"concepts":[83],"are":[84],"needed":[85],"rather":[86],"than":[87],"neglect":[88],"or":[89],"abandonment":[90],"segments.":[93],"development":[96],"credit":[98,152],"unions":[99],"These":[105],"provide":[106],"an":[107],"alternative":[108],"concept":[110],"is":[112],"successful":[113],"well":[115],"liked":[116],"by":[117],"its":[118],"members":[119],"but":[120],"(unlike":[125],"other":[126],"developed":[127],"countries)":[128],"has":[129],"yet":[130],"achieve":[132],"significant":[134],"foothold":[135],"mainstream":[138],"financial":[139],"services":[140],"marketplace.":[141],"bringing":[144],"closer":[145],"together":[146],"clearing":[148],"union":[153],"movement":[154],"could":[155],"form":[156],"basis":[158],"concept,":[163],"benefits":[165],"for":[166],"all":[167],"parties.":[168]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}