{"id":"https://openalex.org/W2018720114","doi":"https://doi.org/10.1002/cjas.65","title":"A qualitative analysis of factors associated with user acceptance and rejection of a new workplace information system in the public sector: a conceptual model","display_name":"A qualitative analysis of factors associated with user acceptance and rejection of a new workplace information system in the public sector: a conceptual model","publication_year":2008,"publication_date":"2008-08-13","ids":{"openalex":"https://openalex.org/W2018720114","doi":"https://doi.org/10.1002/cjas.65","mag":"2018720114"},"language":"en","primary_location":{"id":"doi:10.1002/cjas.65","doi":"https://doi.org/10.1002/cjas.65","is_oa":false,"landing_page_url":"https://doi.org/10.1002/cjas.65","pdf_url":null,"source":{"id":"https://openalex.org/S201675752","display_name":"Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration","issn_l":"0825-0383","issn":["0825-0383","1936-4490"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-2","jufo-1","norway-1","poland-40","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014068734","display_name":"Jamal Ouadahi","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I31571312","display_name":"\u00c9cole Nationale d'Administration Publique","ror":"https://ror.org/05wwfbb42","country_code":"CA","type":"education","lineage":["https://openalex.org/I31571312","https://openalex.org/I49663120"]},{"id":"https://openalex.org/I4405259365","display_name":"Ecole Nationale d'Administration","ror":"https://ror.org/024g34t51","country_code":"CD","type":"education","lineage":["https://openalex.org/I4405259365"]}],"countries":["CA","CD"],"is_corresponding":true,"raw_author_name":"Jamal Ouadahi","raw_affiliation_strings":["E\u0301cole nationale d'administration publique","\u00c9cole Nationale d\u2019Administration Publique ("],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"E\u0301cole nationale d'administration publique","institution_ids":["https://openalex.org/I31571312"]},{"raw_affiliation_string":"\u00c9cole Nationale d\u2019Administration Publique (","institution_ids":["https://openalex.org/I31571312","https://openalex.org/I4405259365"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5014068734"],"corresponding_institution_ids":["https://openalex.org/I31571312","https://openalex.org/I4405259365"],"apc_list":{"value":2900,"currency":"USD","value_usd":2900},"apc_paid":null,"fwci":2.3128,"has_fulltext":false,"cited_by_count":62,"citation_normalized_percentile":{"value":0.87387155,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"25","issue":"3","first_page":"201","last_page":"213"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9883000254631042,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9883000254631042,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.007699999958276749,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.0019000000320374966,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-systems-adoption","display_name":"information systems adoption","score":0.7900000214576721},{"id":"https://openalex.org/keywords/user-acceptance","display_name":"user acceptance","score":0.890999972820282},{"id":"https://openalex.org/keywords/resistance-to-change","display_name":"resistance to change","score":0.6890000104904175},{"id":"https://openalex.org/keywords/public-sector-information-systems","display_name":"government information systems","score":0.7250000238418579},{"id":"https://openalex.org/keywords/workplace-information-systems","display_name":"workplace information systems","score":0.8349999785423279},{"id":"https://openalex.org/keywords/self-efficacy","display_name":"self-efficacy","score":0.7250000238418579},{"id":"https://openalex.org/keywords/open-mindedness","display_name":"open-mindedness","score":0.9290000200271606},{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.722000002861023},{"id":"https://openalex.org/keywords/leadership","display_name":"leadership","score":0.7260000109672546}],"concepts":[{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.6987531781196594},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6183011531829834},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5865154266357422},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5275197625160217},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.499530553817749},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4839358925819397},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.47752678394317627},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.459472119808197},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.42807090282440186},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.42527350783348083},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39693671464920044},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3729844093322754},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.32815760374069214},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23686131834983826},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.20245397090911865},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18087276816368103},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15777653455734253},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/cjas.65","doi":"https://doi.org/10.1002/cjas.65","is_oa":false,"landing_page_url":"https://doi.org/10.1002/cjas.65","pdf_url":null,"source":{"id":"https://openalex.org/S201675752","display_name":"Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration","issn_l":"0825-0383","issn":["0825-0383","1936-4490"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-2","jufo-1","norway-1","poland-40","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l'Administration","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W1495435511","https://openalex.org/W1504799864","https://openalex.org/W1593544550","https://openalex.org/W1976235632","https://openalex.org/W1995815872","https://openalex.org/W2003900448","https://openalex.org/W2009930925","https://openalex.org/W2019148662","https://openalex.org/W2019968638","https://openalex.org/W2023296949","https://openalex.org/W2025368318","https://openalex.org/W2029615609","https://openalex.org/W2033438881","https://openalex.org/W2033943395","https://openalex.org/W2036389121","https://openalex.org/W2045388689","https://openalex.org/W2045558987","https://openalex.org/W2050678785","https://openalex.org/W2057012437","https://openalex.org/W2058649258","https://openalex.org/W2059510860","https://openalex.org/W2064446639","https://openalex.org/W2067960261","https://openalex.org/W2086212345","https://openalex.org/W2095039851","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2110684191","https://openalex.org/W2120447654","https://openalex.org/W2127665336","https://openalex.org/W2134049139","https://openalex.org/W2135960374","https://openalex.org/W2138086794","https://openalex.org/W2149972594","https://openalex.org/W2153031837","https://openalex.org/W2154698714","https://openalex.org/W2163023206","https://openalex.org/W2296495040","https://openalex.org/W2571572916","https://openalex.org/W2743961714","https://openalex.org/W4246655856","https://openalex.org/W4300107936","https://openalex.org/W6630432121"],"related_works":["https://openalex.org/W2007755897","https://openalex.org/W2373760631","https://openalex.org/W4240276230","https://openalex.org/W7097920708","https://openalex.org/W1169528943","https://openalex.org/W123484502","https://openalex.org/W7096758697","https://openalex.org/W3099259160","https://openalex.org/W7140032082","https://openalex.org/W2065502371"],"abstract_inverted_index":{"Abstract":[0],"This":[1],"study":[2],"examines":[3],"the":[4,13,34,42,59],"factors":[5],"that":[6,23],"lead":[7],"employees":[8],"to":[9,30,66,92],"endorse":[10],"or":[11],"resist":[12],"introduction":[14],"of":[15,33,94,110],"a":[16],"new":[17],"information":[18,43],"system":[19],"(IS).":[20],"Findings":[21],"suggest":[22],"attitudes":[24,57,89],"toward":[25],"adopting":[26],"IS":[27,69,71,111],"are":[28,58,121],"related":[29],"psychological":[31],"characteristics":[32],"potential":[35],"adopters,":[36],"including,":[37],"open\u2010mindedness,":[38],"self\u2010efficacy,":[39],"interest":[40],"in":[41,55],"and":[44,47,62,73,84,104,116],"communication":[45],"technology,":[46],"time":[48],"remaining":[49],"before":[50],"retirement.":[51],"Also":[52],"figuring":[53],"prominently":[54],"influencing":[56],"end\u2010users'":[60],"perceptions":[61],"expectations":[63],"with":[64],"respect":[65],"project":[67],"management,":[68],"quality,":[70],"usefulness,":[72],"its":[74],"effects":[75],"on":[76],"organizational":[77],"positions,":[78],"work":[79],"organization,":[80],"performance,":[81],"skills,":[82],"jobs,":[83],"worker":[85],"health.":[86],"Finally,":[87],"user":[88,112],"also":[90],"relate":[91],"features":[93],"change":[95],"management":[96],"practices,":[97],"including":[98],"leadership,":[99],"training,":[100],"support,":[101],"recognition,":[102],"communication,":[103],"participation.":[105],"An":[106],"integrative":[107],"conceptual":[108],"model":[109],"adoption":[113],"is":[114],"proposed":[115],"suggestions":[117],"for":[118],"future":[119],"research":[120],"offered.":[122],"Copyright":[123],"\u00a9":[124],"2008":[125],"ASAC.":[126],"Published":[127],"by":[128],"John":[129],"Wiley":[130],"&":[131],"Sons,":[132],"Ltd.":[133]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":6}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}