{"id":"https://openalex.org/W2018454748","doi":"https://doi.org/10.1147/sj.423.0484","title":"An analytic approach for quantifying the value of e-business initiatives","display_name":"An analytic approach for quantifying the value of e-business initiatives","publication_year":2003,"publication_date":"2003-01-01","ids":{"openalex":"https://openalex.org/W2018454748","doi":"https://doi.org/10.1147/sj.423.0484","mag":"2018454748"},"language":"en","primary_location":{"id":"doi:10.1147/sj.423.0484","doi":"https://doi.org/10.1147/sj.423.0484","is_oa":false,"landing_page_url":"https://doi.org/10.1147/sj.423.0484","pdf_url":null,"source":{"id":"https://openalex.org/S112676551","display_name":"IBM Systems Journal","issn_l":"0018-8670","issn":["0018-8670"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IBM Systems Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"W. Grey","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210087032","display_name":"Cambridge Scientific (United States)","ror":"https://ror.org/001s4dh65","country_code":"US","type":"company","lineage":["https://openalex.org/I4210087032"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"W. Grey","raw_affiliation_strings":["IBM Research Division, IBM Thomas J. Watson Research Center, NY, USA","IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM Research Division, IBM Thomas J. Watson Research Center, NY, USA","institution_ids":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]},{"raw_affiliation_string":"IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598","institution_ids":["https://openalex.org/I4210087032","https://openalex.org/I4210114115"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081445900","display_name":"Kaan Kat\u0131rc\u0131o\u011flu","orcid":"https://orcid.org/0000-0003-1046-2631","observed_orcids":["https://orcid.org/0000-0003-1046-2631"]},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210087032","display_name":"Cambridge Scientific (United States)","ror":"https://ror.org/001s4dh65","country_code":"US","type":"company","lineage":["https://openalex.org/I4210087032"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"K. Katircioglu","raw_affiliation_strings":["IBM Research Division, IBM Thomas J. Watson Research Center, NY, USA","IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM Research Division, IBM Thomas J. Watson Research Center, NY, USA","institution_ids":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]},{"raw_affiliation_string":"IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598","institution_ids":["https://openalex.org/I4210087032","https://openalex.org/I4210114115"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075759822","display_name":"Sugato Bagchi","orcid":"https://orcid.org/0009-0005-1173-600X","observed_orcids":["https://orcid.org/0009-0005-1173-600X"]},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210087032","display_name":"Cambridge Scientific (United States)","ror":"https://ror.org/001s4dh65","country_code":"US","type":"company","lineage":["https://openalex.org/I4210087032"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"S. Bagchi","raw_affiliation_strings":["IBM Research Division, IBM Thomas J. Watson Research Center, NY, USA","IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM Research Division, IBM Thomas J. Watson Research Center, NY, USA","institution_ids":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]},{"raw_affiliation_string":"IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598","institution_ids":["https://openalex.org/I4210087032","https://openalex.org/I4210114115"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079096961","display_name":"Dailun Shi","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210087032","display_name":"Cambridge Scientific (United States)","ror":"https://ror.org/001s4dh65","country_code":"US","type":"company","lineage":["https://openalex.org/I4210087032"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"D. Shi","raw_affiliation_strings":["IBM Research Division, IBM Thomas J. Watson Research Center, Hawthorne, NY, USA","IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM Research Division, IBM Thomas J. Watson Research Center, Hawthorne, NY, USA","institution_ids":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]},{"raw_affiliation_string":"IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598","institution_ids":["https://openalex.org/I4210087032","https://openalex.org/I4210114115"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046360095","display_name":"Guillermo Gallego","orcid":"https://orcid.org/0000-0002-9664-3750","observed_orcids":["https://orcid.org/0000-0002-9664-3750"]},"institutions":[{"id":"https://openalex.org/I4210087032","display_name":"Cambridge Scientific (United States)","ror":"https://ror.org/001s4dh65","country_code":"US","type":"company","lineage":["https://openalex.org/I4210087032"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]},{"id":"https://openalex.org/I78577930","display_name":"Columbia University","ror":"https://ror.org/00hj8s172","country_code":"US","type":"education","lineage":["https://openalex.org/I78577930"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"G. Gallego","raw_affiliation_strings":["Industrial Engineering and Operations Research, Columbia University, NY, USA","IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Industrial Engineering and Operations Research, Columbia University, NY, USA","institution_ids":["https://openalex.org/I78577930"]},{"raw_affiliation_string":"IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598","institution_ids":["https://openalex.org/I4210087032","https://openalex.org/I4210114115"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016003421","display_name":"Dave Seybold","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210087032","display_name":"Cambridge Scientific (United States)","ror":"https://ror.org/001s4dh65","country_code":"US","type":"company","lineage":["https://openalex.org/I4210087032"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"D. Seybold","raw_affiliation_strings":["IBM-Global Services, Baltimore, MD, USA","IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM-Global Services, Baltimore, MD, USA","institution_ids":["https://openalex.org/I1341412227"]},{"raw_affiliation_string":"IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598","institution_ids":["https://openalex.org/I4210087032","https://openalex.org/I4210114115"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033370300","display_name":"Stavros Stefanis","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1341412227","display_name":"IBM (United States)","ror":"https://ror.org/05hh8d621","country_code":"US","type":"company","lineage":["https://openalex.org/I1341412227"]},{"id":"https://openalex.org/I4210087032","display_name":"Cambridge Scientific (United States)","ror":"https://ror.org/001s4dh65","country_code":"US","type":"company","lineage":["https://openalex.org/I4210087032"]},{"id":"https://openalex.org/I4210114115","display_name":"IBM Research - Thomas J. Watson Research Center","ror":"https://ror.org/0265w5591","country_code":"US","type":"facility","lineage":["https://openalex.org/I1341412227","https://openalex.org/I4210114115"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"S. Stefanis","raw_affiliation_strings":["IBM-Global Services, Brentwood, NH, USA","IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IBM-Global Services, Brentwood, NH, USA","institution_ids":["https://openalex.org/I1341412227"]},{"raw_affiliation_string":"IBM Research Division Thomas J. Watson Research Center, P.O. Box 218, Yorktown Heights, New York 10598","institution_ids":["https://openalex.org/I4210087032","https://openalex.org/I4210114115"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.6808,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.96127649,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":"42","issue":"3","first_page":"484","last_page":"497"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.5454000234603882,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.5454000234603882,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.164900004863739,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.11209999769926071,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value-chain-analysis","display_name":"value chain analysis","score":0.7139999866485596},{"id":"https://openalex.org/keywords/risk-and-opportunity-assessment","display_name":"risk and opportunity assessment","score":0.8510000109672546},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"supply chain management","score":0.765999972820282},{"id":"https://openalex.org/keywords/operations-research","display_name":"operations research","score":0.6230000257492065},{"id":"https://openalex.org/keywords/management-science","display_name":"management science","score":0.7429999709129333},{"id":"https://openalex.org/keywords/financial-performance-improvement","display_name":"financial performance improvement","score":0.6460000276565552}],"concepts":[{"id":"https://openalex.org/C70388272","wikidata":"https://www.wikidata.org/wiki/Q5968558","display_name":"IBM","level":2,"score":0.6753994226455688},{"id":"https://openalex.org/C107666737","wikidata":"https://www.wikidata.org/wiki/Q646107","display_name":"Value chain","level":3,"score":0.581667423248291},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.5603644847869873},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.5598832368850708},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.509049117565155},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48932167887687683},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4742371439933777},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.41905975341796875},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3604932427406311},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.34395456314086914},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.33117425441741943},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2923184633255005},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.21806466579437256},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11322548985481262},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.10310038924217224},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0},{"id":"https://openalex.org/C171250308","wikidata":"https://www.wikidata.org/wiki/Q11468","display_name":"Nanotechnology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1147/sj.423.0484","doi":"https://doi.org/10.1147/sj.423.0484","is_oa":false,"landing_page_url":"https://doi.org/10.1147/sj.423.0484","pdf_url":null,"source":{"id":"https://openalex.org/S112676551","display_name":"IBM Systems Journal","issn_l":"0018-8670","issn":["0018-8670"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IBM Systems Journal","raw_type":"journal-article"},{"id":"pmh:oai:repository.hkust.edu.hk:1783.1-75073","doi":null,"is_oa":false,"landing_page_url":"http://repository.hkust.edu.hk/ir/Record/1783.1-75073","pdf_url":null,"source":{"id":"https://openalex.org/S4306401796","display_name":"Rare & Special e-Zone (The Hong Kong University of Science and Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I200769079","host_organization_name":"Hong Kong University of Science and Technology","host_organization_lineage":["https://openalex.org/I200769079"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"pmh:oai:repository.ust.hk:1783.1-75073","doi":null,"is_oa":false,"landing_page_url":"http://repository.ust.hk/ir/Record/1783.1-75073","pdf_url":null,"source":{"id":"https://openalex.org/S4306401796","display_name":"Rare & Special e-Zone (The Hong Kong University of Science and Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I200769079","host_organization_name":"Hong Kong University of Science and Technology","host_organization_lineage":["https://openalex.org/I200769079"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W47558542","https://openalex.org/W56275595","https://openalex.org/W350071688","https://openalex.org/W624051753","https://openalex.org/W1495951130","https://openalex.org/W1496940124","https://openalex.org/W1500275622","https://openalex.org/W1558046248","https://openalex.org/W1567476362","https://openalex.org/W1915854659","https://openalex.org/W2004491855","https://openalex.org/W2025714929","https://openalex.org/W2026800806","https://openalex.org/W2047550686","https://openalex.org/W2102092193","https://openalex.org/W2142773246","https://openalex.org/W2164251034","https://openalex.org/W2172161950","https://openalex.org/W3149395617","https://openalex.org/W3151727758"],"related_works":["https://openalex.org/W2532881735","https://openalex.org/W2118330142","https://openalex.org/W2142980811","https://openalex.org/W2374088142","https://openalex.org/W165320271","https://openalex.org/W7099415845","https://openalex.org/W1511426942","https://openalex.org/W92981316","https://openalex.org/W1519752982","https://openalex.org/W7100706506"],"abstract_inverted_index":{"We":[0],"describe":[1],"an":[2,11,49],"IBM":[3],"strategic":[4],"consulting":[5],"offering":[6],"involving":[7],"a":[8,22],"methodology":[9,44],"and":[10,18,35,38,61,74,97],"analytic":[12,50],"tool.":[13],"The":[14],"methodology,":[15],"the":[16,29,33,46,52,70,80,85,95],"Risk":[17],"Opportunity":[19],"Assessment,":[20],"provides":[21],"systematic":[23],"approach":[24,88],"for":[25,36],"diagnosing":[26],"problems":[27],"in":[28],"value":[30,82],"chain":[31,76,83],"of":[32,48,72,84,100],"enterprise,":[34],"selecting":[37],"prioritizing":[39],"e-business":[40],"initiatives.":[41],"Applying":[42],"this":[43],"involves":[45],"use":[47],"tool,":[51],"Value":[53],"Chain":[54],"Modeling":[55],"Tool,":[56],"that":[57],"uses":[58],"management":[59],"science":[60],"operations":[62],"research":[63],"techniques,":[64],"as":[65,67],"well":[66],"techniques":[68],"from":[69],"domains":[71],"finance":[73],"supply":[75],"management,":[77],"to":[78,93],"model":[79],"end-to-end":[81],"enterprise.":[86],"This":[87],"has":[89],"been":[90],"successfully":[91],"used":[92],"improve":[94],"financial":[96],"operating":[98],"performance":[99],"several":[101],"enterprises.":[102]},"counts_by_year":[{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}