{"id":"https://openalex.org/W2018266274","doi":"https://doi.org/10.1108/10650740710835760","title":"Measuring campus portal effectiveness and the contributing factors","display_name":"Measuring campus portal effectiveness and the contributing factors","publication_year":2007,"publication_date":"2007-10-27","ids":{"openalex":"https://openalex.org/W2018266274","doi":"https://doi.org/10.1108/10650740710835760","mag":"2018266274"},"language":"en","primary_location":{"id":"doi:10.1108/10650740710835760","doi":"https://doi.org/10.1108/10650740710835760","is_oa":false,"landing_page_url":"https://doi.org/10.1108/10650740710835760","pdf_url":null,"source":{"id":"https://openalex.org/S4210227226","display_name":"Campus-Wide Information Systems","issn_l":"1065-0741","issn":["1065-0741","2054-5576"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Campus-Wide Information Systems","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037409779","display_name":"Mohamad Noorman Masrek","orcid":"https://orcid.org/0000-0002-2730-5555","observed_orcids":["https://orcid.org/0000-0002-2730-5555"]},"institutions":[{"id":"https://openalex.org/I4210138650","display_name":"Universiti Teknologi MARA System","ror":"https://ror.org/030847t23","country_code":"MY","type":"education","lineage":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]},{"id":"https://openalex.org/I82724352","display_name":"Universiti Teknologi MARA","ror":"https://ror.org/05n8tts92","country_code":"MY","type":"education","lineage":["https://openalex.org/I82724352"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Mohamad Noorman bin Masrek","raw_affiliation_strings":["MARA University of Technology, Shah Alam, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"MARA University of Technology, Shah Alam, Malaysia","institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5037409779"],"corresponding_institution_ids":["https://openalex.org/I4210138650","https://openalex.org/I82724352"],"apc_list":null,"apc_paid":null,"fwci":11.3667,"has_fulltext":false,"cited_by_count":55,"citation_normalized_percentile":{"value":0.97721536,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"24","issue":"5","first_page":"342","last_page":"354"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0008999999845400453,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.0007999999797903001,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/campus-portal","display_name":"campus portal","score":0.9179999828338623},{"id":"https://openalex.org/keywords/university-information-systems","display_name":"university information systems","score":0.6830000281333923},{"id":"https://openalex.org/keywords/information-quality","display_name":"information quality","score":0.7279999852180481},{"id":"https://openalex.org/keywords/system-quality","display_name":"system quality","score":0.9470000267028809},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":1.0},{"id":"https://openalex.org/keywords/personal-innovativeness","display_name":"personal innovativeness","score":0.9319999814033508},{"id":"https://openalex.org/keywords/delone-and-mclean-model","display_name":"DeLone and McLean model","score":0.8149999976158142}],"concepts":[{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.59015953540802},{"id":"https://openalex.org/C2780615836","wikidata":"https://www.wikidata.org/wiki/Q2471869","display_name":"USable","level":2,"score":0.5727939605712891},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5554317235946655},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.5370311737060547},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5351442098617554},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4786840081214905},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.45556640625},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4361407160758972},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.41748183965682983},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.40766704082489014},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.34680330753326416},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.20668601989746094},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20663315057754517},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1713779866695404},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.11699777841567993},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.09363219141960144},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/10650740710835760","doi":"https://doi.org/10.1108/10650740710835760","is_oa":false,"landing_page_url":"https://doi.org/10.1108/10650740710835760","pdf_url":null,"source":{"id":"https://openalex.org/S4210227226","display_name":"Campus-Wide Information Systems","issn_l":"1065-0741","issn":["1065-0741","2054-5576"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Campus-Wide Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.6164000034332275}],"sustainable_development_goals_aurora":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W1280832","https://openalex.org/W45497666","https://openalex.org/W169792493","https://openalex.org/W193901890","https://openalex.org/W194681745","https://openalex.org/W602709708","https://openalex.org/W645860942","https://openalex.org/W1491223544","https://openalex.org/W1524809537","https://openalex.org/W1530195077","https://openalex.org/W1540493563","https://openalex.org/W1578907434","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1965410815","https://openalex.org/W1999854708","https://openalex.org/W2003253783","https://openalex.org/W2013530657","https://openalex.org/W2017005267","https://openalex.org/W2023407407","https://openalex.org/W2036389121","https://openalex.org/W2042964157","https://openalex.org/W2057012437","https://openalex.org/W2070323127","https://openalex.org/W2083863524","https://openalex.org/W2086781562","https://openalex.org/W2093275354","https://openalex.org/W2100668341","https://openalex.org/W2108617106","https://openalex.org/W2116212137","https://openalex.org/W2118101410","https://openalex.org/W2124100017","https://openalex.org/W2127455238","https://openalex.org/W2135960374","https://openalex.org/W2142598370","https://openalex.org/W2169737976","https://openalex.org/W2204049966","https://openalex.org/W2280783389","https://openalex.org/W2481169067","https://openalex.org/W2499626885","https://openalex.org/W2727353132","https://openalex.org/W4233136212"],"related_works":["https://openalex.org/W3191362595","https://openalex.org/W4386394540","https://openalex.org/W7099173562","https://openalex.org/W2517221759","https://openalex.org/W7029402709","https://openalex.org/W1589893049","https://openalex.org/W2912966603","https://openalex.org/W2001426403","https://openalex.org/W1558919700","https://openalex.org/W1986993604"],"abstract_inverted_index":{"Purpose":[0],"The":[1,77,93,111,160,192],"purpose":[2],"of":[3,13,20,39,57,73,119,138,207,224],"the":[4,9,18,25,49,55,63,71,74,133,139,146,196,200,205,208,212,222,243],"paper":[5,50],"is":[6,34],"to":[7,53,88,150,173],"evaluate":[8],"effectiveness":[10,33,72,116,156,206,227],"or":[11],"success":[12],"universities'":[14],"portal":[15,32,147,218],"implementation":[16],"from":[17,242],"perspective":[19],"students":[21,90],"as":[22,36,91],"users.":[23],"Adopting":[24],"model":[26],"developed":[27,194],"by":[28],"Delone":[29],"and":[30,44,67,122,175,226],"McLean,":[31],"defined":[35],"being":[37,86],"composed":[38],"information":[40],"quality,":[41],"systems":[42,123],"quality":[43,121,124],"service":[45,120],"quality.":[46],"In":[47,131],"addition,":[48,132],"also":[51,135],"seeks":[52],"investigate":[54],"influence":[56],"individual":[58],"factors":[59],"comprising":[60],"attitudes":[61,144],"towards":[62,145],"portal,":[64],"personal":[65],"innovativeness":[66],"web":[68],"self\u2010efficacy":[69],"on":[70],"portal.":[75,209],"Design/methodology/approach":[76],"study":[78,134,171,197,234],"adopted":[79,168],"a":[80,176],"survey":[81],"research":[82],"design":[83,178],"with":[84,128,154],"questionnaires":[85],"administered":[87],"600":[89],"respondents.":[92],"cross\u2010sectional":[94,177],"strategy":[95],"for":[96,107,179,238],"data":[97,108,180,184],"collection":[98,181],"resulted":[99],"in":[100,169,188,195,203,215],"405":[101],"usable":[102],"responses":[103],"that":[104,114,137],"were":[105,148],"used":[106],"analysis.":[109],"Findings":[110],"results":[112],"show":[113],"IS":[115,155],"dimensions":[117],"consisting":[118],"are":[125,228],"significantly":[126,152],"correlated":[127,153],"user":[129],"satisfaction.":[130],"showed":[136],"three":[140],"predictors":[141],"investigated,":[142],"only":[143,182],"found":[149],"be":[151],"dimensions.":[157],"Research":[158],"limitations/implications":[159],"perceptual":[161],"self\u2010report":[162],"measures":[163,167],"rather":[164],"than":[165],"objectives":[166],"this":[170,233],"contribute":[172],"bias,":[174],"provides":[183,235],"at":[185],"one":[186],"point":[187],"time.":[189],"Practical":[190],"implications":[191],"instrument":[193],"could":[198],"assist":[199],"authorities":[201],"concerned":[202],"evaluating":[204,239],"Originality/value":[210],"Despite":[211],"growing":[213],"interest":[214],"universities":[216],"adopting":[217],"technologies,":[219],"studies":[220],"addressing":[221],"issues":[223],"successes":[225],"still":[229],"very":[230],"limited.":[231],"Hence,":[232],"an":[236],"impetus":[237],"campus":[240],"portals":[241],"user's":[244],"perspective.":[245]},"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":10}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}