{"id":"https://openalex.org/W2018107809","doi":"https://doi.org/10.1007/s12525-014-0174-6","title":"Digital services for consumers","display_name":"Digital services for consumers","publication_year":2014,"publication_date":"2014-11-19","ids":{"openalex":"https://openalex.org/W2018107809","doi":"https://doi.org/10.1007/s12525-014-0174-6","mag":"2018107809"},"language":"en","primary_location":{"id":"doi:10.1007/s12525-014-0174-6","doi":"https://doi.org/10.1007/s12525-014-0174-6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-014-0174-6","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-014-0174-6.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/s12525-014-0174-6.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031171331","display_name":"Jan Marco Leimeister","orcid":"https://orcid.org/0000-0002-1990-2894","observed_orcids":["https://orcid.org/0000-0002-1990-2894"]},"institutions":[{"id":"https://openalex.org/I106157433","display_name":"University of Kassel","ror":"https://ror.org/04zc7p361","country_code":"DE","type":"education","lineage":["https://openalex.org/I106157433"]},{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH","DE"],"is_corresponding":true,"raw_author_name":"Jan Marco Leimeister","raw_affiliation_strings":["Institute of Information Management (IWI HSG), University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","Resarch Center for IS Design (ITeG), Chair for Information Systems, University of Kassel, Pfannkuchstrasse 1, 34121, Kassel, Germany","University of Kassel","University of St. Gallen"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management (IWI HSG), University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]},{"raw_affiliation_string":"Resarch Center for IS Design (ITeG), Chair for Information Systems, University of Kassel, Pfannkuchstrasse 1, 34121, Kassel, Germany","institution_ids":["https://openalex.org/I106157433"]},{"raw_affiliation_string":"University of Kassel","institution_ids":["https://openalex.org/I106157433"]},{"raw_affiliation_string":"University of St. Gallen","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5059690448","display_name":"Hubert \u00d6sterle","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Hubert \u00d6sterle","raw_affiliation_strings":["Institute of Information Management (IWI HSG), University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","University of St. Gallen,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Information Management (IWI HSG), University of St. Gallen, M\u00fcller-Friedberg-Strasse 8, 9000, St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]},{"raw_affiliation_string":"University of St. Gallen,","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5074110060","display_name":"Steven Alter","orcid":"https://orcid.org/0000-0003-1629-638X","observed_orcids":["https://orcid.org/0000-0003-1629-638X"]},"institutions":[{"id":"https://openalex.org/I76766440","display_name":"University of San Francisco","ror":"https://ror.org/029m7xn54","country_code":"US","type":"education","lineage":["https://openalex.org/I76766440"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Steven Alter","raw_affiliation_strings":["School of Management, University of San Francisco, 2130 Fulton Street, 94117, San Francisco, CA, USA","Univ. of San Francisco#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, University of San Francisco, 2130 Fulton Street, 94117, San Francisco, CA, USA","institution_ids":["https://openalex.org/I76766440"]},{"raw_affiliation_string":"Univ. of San Francisco#TAB#","institution_ids":["https://openalex.org/I76766440"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5031171331"],"corresponding_institution_ids":["https://openalex.org/I106157433","https://openalex.org/I202963720"],"apc_list":{"value":3590,"currency":"USD","value_usd":3590},"apc_paid":null,"fwci":6.8735,"has_fulltext":true,"cited_by_count":49,"citation_normalized_percentile":{"value":0.96607511,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"24","issue":"4","first_page":"255","last_page":"258"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.20559999346733093,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.20559999346733093,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.20469999313354492,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.16439999639987946,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-services","display_name":"digital services","score":0.9129999876022339},{"id":"https://openalex.org/keywords/consumer-services","display_name":"consumer services","score":0.6890000104904175},{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":0.6510000228881836},{"id":"https://openalex.org/keywords/service-design","display_name":"service design","score":0.4350000023841858},{"id":"https://openalex.org/keywords/service-orchestration","display_name":"service orchestration","score":0.699999988079071},{"id":"https://openalex.org/keywords/service-consumption","display_name":"service consumption","score":0.597000002861023},{"id":"https://openalex.org/keywords/user-generated-data","display_name":"user-generated data","score":0.48399999737739563},{"id":"https://openalex.org/keywords/value-creation","display_name":"value creation","score":0.6019999980926514},{"id":"https://openalex.org/keywords/value-capture","display_name":"value capture","score":0.7879999876022339},{"id":"https://openalex.org/keywords/business-models","display_name":"business models","score":0.8519999980926514},{"id":"https://openalex.org/keywords/digital-natives-and-digital-immigrants","display_name":"digital natives and digital immigrants","score":0.7940000295639038},{"id":"https://openalex.org/keywords/user-expectations","display_name":"user expectations","score":0.48500001430511475},{"id":"https://openalex.org/keywords/everything-as-a-service","display_name":"everything as a service","score":0.6639999747276306},{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.6000000238418579},{"id":"https://openalex.org/keywords/mobile-computing","display_name":"mobile computing","score":0.9229999780654907},{"id":"https://openalex.org/keywords/contextual-adaptation","display_name":"contextual adaptation","score":0.3310000002384186},{"id":"https://openalex.org/keywords/personalization","display_name":"personalization","score":0.7990000247955322},{"id":"https://openalex.org/keywords/user-centricity","display_name":"user-centricity","score":0.4869999885559082},{"id":"https://openalex.org/keywords/business-digitalization","display_name":"enterprise digital transformation","score":0.49000000953674316},{"id":"https://openalex.org/keywords/health-services","display_name":"health services","score":0.3930000066757202},{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.5049999952316284}],"concepts":[{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.637208104133606},{"id":"https://openalex.org/C2779308522","wikidata":"https://www.wikidata.org/wiki/Q843958","display_name":"Digitization","level":2,"score":0.622154712677002},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5228619575500488},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4634556472301483},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.45591601729393005},{"id":"https://openalex.org/C542858634","wikidata":"https://www.wikidata.org/wiki/Q7455845","display_name":"Services computing","level":3,"score":0.43842849135398865},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.42819860577583313},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4258703291416168},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41252946853637695},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.36963367462158203},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3042239546775818},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.2424141764640808},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.1514875292778015},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s12525-014-0174-6","doi":"https://doi.org/10.1007/s12525-014-0174-6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-014-0174-6","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-014-0174-6.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},{"id":"pmh:oai:alexandria.unisg.ch:20.500.14171/86072","doi":null,"is_oa":false,"landing_page_url":"https://www.alexandria.unisg.ch/handle/20.500.14171/86072","pdf_url":null,"source":{"id":"https://openalex.org/S4306400650","display_name":"Alexandria (UniSG) (University of St.Gallen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210158813","host_organization_name":"St.Gallen University of Teacher Education","host_organization_lineage":["https://openalex.org/I4210158813"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"}],"best_oa_location":{"id":"doi:10.1007/s12525-014-0174-6","doi":"https://doi.org/10.1007/s12525-014-0174-6","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s12525-014-0174-6","pdf_url":"https://link.springer.com/content/pdf/10.1007/s12525-014-0174-6.pdf","source":{"id":"https://openalex.org/S137519996","display_name":"Electronic Markets","issn_l":"1019-6781","issn":["1019-6781","1422-8890"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Markets","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","score":0.5699999928474426,"display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2018107809.pdf","grobid_xml":"https://content.openalex.org/works/W2018107809.grobid-xml"},"referenced_works_count":7,"referenced_works":["https://openalex.org/W1496207714","https://openalex.org/W2033365310","https://openalex.org/W2070515991","https://openalex.org/W2240752960","https://openalex.org/W3121424256","https://openalex.org/W3123279676","https://openalex.org/W3193820081"],"related_works":["https://openalex.org/W2973482815","https://openalex.org/W4391528599","https://openalex.org/W3108915098","https://openalex.org/W1480499729","https://openalex.org/W7131294741","https://openalex.org/W4385758580","https://openalex.org/W4398198306","https://openalex.org/W2588305409","https://openalex.org/W2256425396","https://openalex.org/W7220147810"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-27T15:51:10.671819","created_date":"2016-06-24T00:00:00"}