{"id":"https://openalex.org/W2017958460","doi":"https://doi.org/10.3846/jcem.2010.58","title":"APPLICATION OF KEY PERFORMANCE INDICATORS IN SOUTH\u2010EASTERN EUROPEAN CONSTRUCTION","display_name":"APPLICATION OF KEY PERFORMANCE INDICATORS IN SOUTH\u2010EASTERN EUROPEAN CONSTRUCTION","publication_year":2010,"publication_date":"2010-12-17","ids":{"openalex":"https://openalex.org/W2017958460","doi":"https://doi.org/10.3846/jcem.2010.58","mag":"2017958460"},"language":"en","primary_location":{"id":"doi:10.3846/jcem.2010.58","doi":"https://doi.org/10.3846/jcem.2010.58","is_oa":true,"landing_page_url":"https://doi.org/10.3846/jcem.2010.58","pdf_url":"https://journals.vilniustech.lt/index.php/JCEM/article/download/6002/5234","source":{"id":"https://openalex.org/S61418348","display_name":"Journal of Civil Engineering and Management","issn_l":"1392-3730","issn":["1392-3730","1822-3605"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-c","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"JOURNAL OF CIVIL ENGINEERING AND MANAGEMENT","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://journals.vilniustech.lt/index.php/JCEM/article/download/6002/5234","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015911021","display_name":"Mladen Radujkovi\u0107","orcid":"https://orcid.org/0000-0003-3562-3796","observed_orcids":["https://orcid.org/0000-0003-3562-3796","https://orcid.org/0000-0003-2910-1510"]},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Mladen Radujkovi\u0107","raw_affiliation_strings":["Department of Construction Management, University of Zagreb, Kaciceva 26, HR-10000 Zagreb, Croatia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Construction Management, University of Zagreb, Kaciceva 26, HR-10000 Zagreb, Croatia","institution_ids":["https://openalex.org/I181343428"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048402391","display_name":"Mladen Vukomanovi\u0107","orcid":"https://orcid.org/0000-0002-3037-1908","observed_orcids":["https://orcid.org/0000-0002-3037-1908"]},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Mladen Vukomanovi\u0107","raw_affiliation_strings":["Department of Construction Management, University of Zagreb, Kaciceva 26, HR-10000 Zagreb, Croatia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Construction Management, University of Zagreb, Kaciceva 26, HR-10000 Zagreb, Croatia","institution_ids":["https://openalex.org/I181343428"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035478170","display_name":"Ivana Burcar Dunovi\u0107","orcid":"https://orcid.org/0000-0002-0363-3757","observed_orcids":["https://orcid.org/0000-0002-0363-3757"]},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Ivana Burcar Dunovi\u0107","raw_affiliation_strings":["Department of Construction Management, University of Zagreb, Kaciceva 26, HR-10000 Zagreb, Croatia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Construction Management, University of Zagreb, Kaciceva 26, HR-10000 Zagreb, Croatia","institution_ids":["https://openalex.org/I181343428"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I181343428"],"apc_list":{"value":480,"currency":"EUR","value_usd":517},"apc_paid":{"value":480,"currency":"EUR","value_usd":517},"fwci":3.9234,"has_fulltext":true,"cited_by_count":79,"citation_normalized_percentile":{"value":0.93016114,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"16","issue":"4","first_page":"521","last_page":"530"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.9667999744415283,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.9667999744415283,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.030300000682473183,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11006","display_name":"BIM and Construction Integration","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/2215","display_name":"Building and Construction"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/key-performance-indicators","display_name":"key performance indicators","score":0.9950000047683716},{"id":"https://openalex.org/keywords/construction-industry","display_name":"construction industry","score":0.8550000190734863},{"id":"https://openalex.org/keywords/performance-management","display_name":"performance management","score":0.8009999990463257},{"id":"https://openalex.org/keywords/benchmarking","display_name":"benchmarking","score":0.7950000166893005},{"id":"https://openalex.org/keywords/stakeholder-perspectives","display_name":"stakeholder perspectives","score":0.7450000047683716},{"id":"https://openalex.org/keywords/project-quality","display_name":"project quality","score":0.43299999833106995},{"id":"https://openalex.org/keywords/project-cost","display_name":"project cost","score":0.7329999804496765},{"id":"https://openalex.org/keywords/client-satisfaction","display_name":"client satisfaction","score":0.9390000104904175},{"id":"https://openalex.org/keywords/project-delays","display_name":"project delays","score":0.5580000281333923},{"id":"https://openalex.org/keywords/innovation-and-learning","display_name":"innovation and learning","score":0.6499999761581421},{"id":"https://openalex.org/keywords/construction-management","display_name":"construction management","score":0.37599998712539673},{"id":"https://openalex.org/keywords/iso-9000","display_name":"ISO 9000","score":0.4699999988079071},{"id":"https://openalex.org/keywords/iso-14000","display_name":"ISO 14000","score":0.7129999995231628},{"id":"https://openalex.org/keywords/iso-iec-20000","display_name":"ISO 20000","score":0.7160000205039978},{"id":"https://openalex.org/keywords/iso-22000","display_name":"ISO 22000","score":0.6169999837875366}],"concepts":[{"id":"https://openalex.org/C135510737","wikidata":"https://www.wikidata.org/wiki/Q860554","display_name":"Performance indicator","level":2,"score":0.8653562068939209},{"id":"https://openalex.org/C86251818","wikidata":"https://www.wikidata.org/wiki/Q816754","display_name":"Benchmarking","level":2,"score":0.8136077523231506},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5629739761352539},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5317125916481018},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.44298169016838074},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.4116348624229431},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.3564729392528534},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3518998622894287},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.32991671562194824},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32303300499916077},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2634086012840271},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.24586912989616394},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3846/jcem.2010.58","doi":"https://doi.org/10.3846/jcem.2010.58","is_oa":true,"landing_page_url":"https://doi.org/10.3846/jcem.2010.58","pdf_url":"https://journals.vilniustech.lt/index.php/JCEM/article/download/6002/5234","source":{"id":"https://openalex.org/S61418348","display_name":"Journal of Civil Engineering and Management","issn_l":"1392-3730","issn":["1392-3730","1822-3605"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-c","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"JOURNAL OF CIVIL ENGINEERING AND MANAGEMENT","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:423d4a0390ea4fb38c97767b27360a48","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/423d4a0390ea4fb38c97767b27360a48","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Civil Engineering and Management, Vol 16, Iss 4 (2010)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3846/jcem.2010.58","doi":"https://doi.org/10.3846/jcem.2010.58","is_oa":true,"landing_page_url":"https://doi.org/10.3846/jcem.2010.58","pdf_url":"https://journals.vilniustech.lt/index.php/JCEM/article/download/6002/5234","source":{"id":"https://openalex.org/S61418348","display_name":"Journal of Civil Engineering and Management","issn_l":"1392-3730","issn":["1392-3730","1822-3605"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","doaj","dongbi-c","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"JOURNAL OF CIVIL ENGINEERING AND MANAGEMENT","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5378999710083008}],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6399999856948853}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2017958460.pdf","grobid_xml":"https://content.openalex.org/works/W2017958460.grobid-xml"},"referenced_works_count":39,"referenced_works":["https://openalex.org/W64963669","https://openalex.org/W127720629","https://openalex.org/W153549999","https://openalex.org/W1482047743","https://openalex.org/W1509779842","https://openalex.org/W1564010203","https://openalex.org/W1587343623","https://openalex.org/W1915900467","https://openalex.org/W1955934323","https://openalex.org/W1963935744","https://openalex.org/W1965075003","https://openalex.org/W1979933734","https://openalex.org/W1985591876","https://openalex.org/W1988522962","https://openalex.org/W1989147158","https://openalex.org/W1993481004","https://openalex.org/W1993661371","https://openalex.org/W2002549253","https://openalex.org/W2012516040","https://openalex.org/W2035527958","https://openalex.org/W2041727255","https://openalex.org/W2049057005","https://openalex.org/W2060972426","https://openalex.org/W2071331791","https://openalex.org/W2072310756","https://openalex.org/W2079890016","https://openalex.org/W2083809153","https://openalex.org/W2093553484","https://openalex.org/W2119031738","https://openalex.org/W2124956521","https://openalex.org/W2125881799","https://openalex.org/W2160233866","https://openalex.org/W2511965761","https://openalex.org/W2770539675","https://openalex.org/W2776555398","https://openalex.org/W3106852178","https://openalex.org/W3151727758","https://openalex.org/W4255847206","https://openalex.org/W4297081765"],"related_works":["https://openalex.org/W2553698381","https://openalex.org/W3169024277","https://openalex.org/W2805912349","https://openalex.org/W4316093256","https://openalex.org/W2073580572","https://openalex.org/W6885182169","https://openalex.org/W2072310756","https://openalex.org/W2664434097","https://openalex.org/W3214940829","https://openalex.org/W7099935661"],"abstract_inverted_index":{"The":[0,24,145,175],"importance":[1],"of":[2,26,36,66,99,108,110,129,143,153,172,186],"performance":[3,114],"based":[4],"benchmarking":[5],"has":[6],"become":[7],"a":[8,11,17,64,96,105,124,140],"necessity":[9],"in":[10,41,60,127,157,188],"modern":[12],"construction":[13,22,43,90],"company":[14],"and":[15,34,45,71,77,113,134,167,170,181],"presents":[16],"constant":[18],"challenge":[19],"for":[20,183],"the":[21,42,52,72,80,118,121,184],"industry.":[23,73],"aim":[25],"this":[27],"paper":[28,176],"is":[29],"to":[30,62,139,297],"elaborate":[31],"significance,":[32],"role":[33],"types":[35],"Key":[37],"Performance":[38],"Indicators":[39],"(KPI)":[40],"industry":[44],"show":[46],"how":[47],"different":[48],"management":[49,115],"perspectives":[50],"perceive":[51],"indicators.":[53,101],"A":[54],"literature":[55],"review":[56],"was":[57,82],"carried":[58],"out":[59],"order":[61],"generate":[63],"listing":[65],"KPIs,":[67],"used":[68],"among":[69,117,131],"academe":[70],"Afterwards,":[74],"using":[75],"surveys":[76],"semi\u2010structured":[78],"interviews,":[79],"data":[81],"gathered":[83],"from":[84],"more":[85],"than":[86],"30":[87,256],"South\u2010East":[88],"European":[89],"companies.":[91,119],"Results":[92],"were":[93],"analyzed,":[94],"producing":[95],"final":[97,179],"set":[98],"37":[100,265],"This":[102],"study":[103],"identified":[104],"low":[106],"level":[107],"awareness":[109],"KPI":[111],"models":[112],"processes":[116],"Furthermore,":[120],"analysis":[122],"showed":[123],"substantial":[125],"difference":[126],"perception":[128],"KPIs":[130,187],"investors,":[132],"consultants":[133],"contractors,":[135],"which":[136],"consequently":[137],"led":[138],"compiling":[141],"list":[142],"KPIs.":[144],"top":[146],"ten":[147],"KPI's":[148],"are:":[149],"Quality,":[150],"Cost,":[151],"Number":[152],"investor":[154],"interferences,":[155],"Changes":[156],"project":[158],"support,":[159],"Time":[160,169],"increase,":[161],"Client":[162],"satisfaction,":[163,165],"Employees\u2019":[164],"Innovation":[166],"learning,":[168],"Identification":[171],"client's":[173],"interest.":[174],"concludes":[177],"with":[178],"remarks":[180],"guidelines":[182],"implementation":[185],"practice.":[189],"Santrauka":[190],"\u0160iuolaikineje":[191],"statybos":[192,259],"imoneje":[193],"efektyvumu":[194],"pagristo":[195],"lyginimo":[196],"svarba":[197],"jau":[198],"yra":[199,305],"nei\u0161vengiama,":[200],"o":[201],"statybu":[202,213],"pramonei":[203],"tai":[204],"rei\u0161kia":[205],"nuolatinius":[206],"i\u0161\u0161\u016bkius.":[207],"\u0160iuo":[208],"darbu":[209],"siekiama":[210],"i\u0161nagrineti":[211],"pagrindiniu":[212,303],"sektoriaus":[214],"veiklos":[215],"rodikliu":[216,266],"(PVR)":[217],"reik\u0161me,":[218],"vaidmeni":[219],"ir":[220,238,245,279,289,295,323,334],"r\u016b\u0161is":[221],"bei":[222],"pademonstruoti,":[223],"kaip":[224,255],"\u0161ie":[225],"rodikliai":[226],"vertinami":[227],"remiantis":[228],"skirtingais":[229],"vadybos":[230],"po\u017ei\u016briais.":[231],"Ap\u017evelgta":[232],"literat\u016bra,":[233],"siekiant":[234],"sudaryti":[235,299],"akademineje":[236],"aplinkoje":[237],"pramoneje":[239],"naudojamu":[240],"PVR":[241,277,291,300,304,335],"sara\u0161a.":[242,301],"Pasitelkus":[243],"apklausas":[244],"i\u0161":[246,253],"dalies":[247],"strukt\u016brinius":[248],"pokalbius,":[249],"buvo":[250],"surinkti":[251],"duomenys":[252],"daugiau":[254],"pietry\u010diu":[257],"Europos":[258],"imoniu.":[260],"I\u0161analizavus":[261],"rezultatus":[262],"gautas":[263],"galutinis":[264],"rinkinys.":[267],"\u0160iame":[268],"tyrime":[269],"nustatyta,":[270],"kad":[271,286],"imones":[272],"menkai":[273],"ka":[274],"te\u017eino":[275],"apie":[276],"modelius":[278],"efektyvumo":[280],"valdymo":[281],"procesus.":[282],"Be":[283],"to,":[284],"paai\u0161kejo,":[285],"investuotojai,":[287],"konsultantai":[288],"rangovai":[290],"suvokia":[292],"gana":[293],"skirtingai,":[294],"del":[296],"teko":[298],"De\u0161imt":[302],"\u0161ie:":[306],"kokybe,":[307],"kaina,":[308],"investuotojo":[309],"ki\u0161imosi":[310],"atveju":[311],"skai\u010dius,":[312],"pasikeitusi":[313],"parama":[314],"projektui,":[315],"nukelti":[316],"terminai,":[317],"kliento":[318,326],"pasitenkinimas,":[319,321],"darbuotoju":[320],"naujoves":[322],"mokymasis,":[324],"laikas,":[325],"interesu":[327],"nustatymas.":[328],"Darbo":[329],"pabaigoje":[330],"pateikiamos":[331],"baigiamosios":[332],"pastabos":[333],"taikymo":[336],"praktikoje":[337],"rekomendacijos.":[338]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-04T09:36:47.201465","created_date":"2016-06-24T00:00:00"}
