{"id":"https://openalex.org/W2016808024","doi":"https://doi.org/10.1111/j.1365-2575.1994.tb00043.x","title":"Facilitating the implementation of customer\u2010based inter\u2010organizational systems: an empirical analysis of innovation and support factors","display_name":"Facilitating the implementation of customer\u2010based inter\u2010organizational systems: an empirical analysis of innovation and support factors","publication_year":1994,"publication_date":"1994-01-01","ids":{"openalex":"https://openalex.org/W2016808024","doi":"https://doi.org/10.1111/j.1365-2575.1994.tb00043.x","mag":"2016808024"},"language":"en","primary_location":{"id":"doi:10.1111/j.1365-2575.1994.tb00043.x","doi":"https://doi.org/10.1111/j.1365-2575.1994.tb00043.x","is_oa":false,"landing_page_url":"https://doi.org/10.1111/j.1365-2575.1994.tb00043.x","pdf_url":null,"source":{"id":"https://openalex.org/S92260147","display_name":"Information Systems Journal","issn_l":"1350-1917","issn":["1350-1917","1365-2575"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068013432","display_name":"Varun Grover","orcid":"https://orcid.org/0000-0002-2894-1844","observed_orcids":["https://orcid.org/0000-0002-2894-1844"]},"institutions":[{"id":"https://openalex.org/I155781252","display_name":"University of South Carolina","ror":"https://ror.org/02b6qw903","country_code":"US","type":"education","lineage":["https://openalex.org/I155781252"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"V. Grover","raw_affiliation_strings":["College of Business Administration, University of South Carolina, Columbia, SC 29208, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Business Administration, University of South Carolina, Columbia, SC 29208, USA","institution_ids":["https://openalex.org/I155781252"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5049029377","display_name":"T. C. Teng","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I155781252","display_name":"University of South Carolina","ror":"https://ror.org/02b6qw903","country_code":"US","type":"education","lineage":["https://openalex.org/I155781252"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"T. C. Teng","raw_affiliation_strings":["College of Business Administration, University of South Carolina, Columbia, SC 29208, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Business Administration, University of South Carolina, Columbia, SC 29208, USA","institution_ids":["https://openalex.org/I155781252"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I155781252"],"apc_list":{"value":5110,"currency":"USD","value_usd":5110},"apc_paid":null,"fwci":2.5402,"has_fulltext":false,"cited_by_count":26,"citation_normalized_percentile":{"value":0.89118508,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"4","issue":"1","first_page":"61","last_page":"89"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.7240999937057495,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.7240999937057495,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.1858000010251999,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.05460000038146973,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/inter-organizational-information-systems","display_name":"interorganizational systems","score":0.8519999980926514},{"id":"https://openalex.org/keywords/organizational-innovation","display_name":"organizational innovation","score":0.9079999923706055},{"id":"https://openalex.org/keywords/innovation-drivers","display_name":"innovation drivers","score":0.7620000243186951},{"id":"https://openalex.org/keywords/supportive-factors","display_name":"supporting factors","score":0.9919999837875366},{"id":"https://openalex.org/keywords/customer-training","display_name":"customer training","score":0.8759999871253967},{"id":"https://openalex.org/keywords/top-management-support","display_name":"top management support","score":0.925000011920929}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.7010511159896851},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.5358617901802063},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5028135180473328},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4693653881549835},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.41302022337913513},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.39648523926734924},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3309558629989624},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.23114696145057678},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13260731101036072},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1111/j.1365-2575.1994.tb00043.x","doi":"https://doi.org/10.1111/j.1365-2575.1994.tb00043.x","is_oa":false,"landing_page_url":"https://doi.org/10.1111/j.1365-2575.1994.tb00043.x","pdf_url":null,"source":{"id":"https://openalex.org/S92260147","display_name":"Information Systems Journal","issn_l":"1350-1917","issn":["1350-1917","1365-2575"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6399999856948853}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W137132437","https://openalex.org/W575625967","https://openalex.org/W752961183","https://openalex.org/W1483468980","https://openalex.org/W1487557448","https://openalex.org/W1492301466","https://openalex.org/W1494791071","https://openalex.org/W1498240737","https://openalex.org/W1499065868","https://openalex.org/W1515402129","https://openalex.org/W1517481628","https://openalex.org/W1517574167","https://openalex.org/W1520103841","https://openalex.org/W1526421749","https://openalex.org/W1549212964","https://openalex.org/W1571815411","https://openalex.org/W1579194127","https://openalex.org/W1698680534","https://openalex.org/W1965736875","https://openalex.org/W1979284404","https://openalex.org/W1981057110","https://openalex.org/W1983629797","https://openalex.org/W1985653235","https://openalex.org/W1986854975","https://openalex.org/W1990531271","https://openalex.org/W1995958679","https://openalex.org/W2001928320","https://openalex.org/W2007530613","https://openalex.org/W2018628252","https://openalex.org/W2035462743","https://openalex.org/W2035951517","https://openalex.org/W2036633969","https://openalex.org/W2050078366","https://openalex.org/W2052825152","https://openalex.org/W2056385942","https://openalex.org/W2059545825","https://openalex.org/W2065724376","https://openalex.org/W2074564439","https://openalex.org/W2085859710","https://openalex.org/W2088425688","https://openalex.org/W2089311904","https://openalex.org/W2094914926","https://openalex.org/W2097139268","https://openalex.org/W2100408980","https://openalex.org/W2107258608","https://openalex.org/W2109549577","https://openalex.org/W2110333247","https://openalex.org/W2119269753","https://openalex.org/W2119689801","https://openalex.org/W2123438112","https://openalex.org/W2126848845","https://openalex.org/W2127455238","https://openalex.org/W2129641617","https://openalex.org/W2130963953","https://openalex.org/W2137963603","https://openalex.org/W2138672502","https://openalex.org/W2144496166","https://openalex.org/W2148105183","https://openalex.org/W2151013465","https://openalex.org/W2154163681","https://openalex.org/W2163056391","https://openalex.org/W2169082151","https://openalex.org/W2170390307","https://openalex.org/W3122836339","https://openalex.org/W4239002697","https://openalex.org/W4253881711"],"related_works":["https://openalex.org/W2005922052","https://openalex.org/W797761810","https://openalex.org/W2092595582","https://openalex.org/W2096820352","https://openalex.org/W3003180938","https://openalex.org/W3003732756","https://openalex.org/W55697178","https://openalex.org/W348328104","https://openalex.org/W3168704480","https://openalex.org/W2105957004"],"abstract_inverted_index":{"Abstract.":[0],"Inter\u2010organizational":[1],"systems,":[2,10],"which":[3],"represent":[4],"the":[5,21],"majority":[6],"of":[7,23,59,100],"competitive":[8],"information":[9],"have":[11,48],"received":[12],"increasing":[13],"attention":[14],"from":[15,44],"researchers.":[16],"This":[17],"study":[18],"focuses":[19],"on":[20,35,72],"implementation":[22,39,74,99],"customer\u2010based":[24],"inter\u2010organizational":[25],"systems":[26,51],"(CIOS).":[27],"A":[28],"model":[29],"is":[30],"constructed":[31],"and":[32,40,64,89,106],"tested,":[33],"based":[34],"literature":[36],"in":[37],"IS":[38],"organizational":[41],"innovation.":[42],"Data":[43],"73":[45],"organizations":[46],"who":[47],"implemented":[49],"such":[50,85,101],"are":[52,67,93,108],"gathered":[53],"through":[54],"a":[55],"questionnaire.":[56],"Two":[57],"classes":[58],"independent":[60],"variables,":[61],"innovation":[62,78],"factors":[63,79],"support":[65,83],"factors,":[66,84],"examined":[68],"for":[69,104],"their":[70],"influence":[71],"CIOS":[73],"success.":[75],"While":[76],"no":[77],"emerge":[80],"as":[81,86],"important,":[82],"customer":[87],"training":[88],"top":[90],"management":[91],"support,":[92],"found":[94],"to":[95],"significantly":[96],"facilitate":[97],"successful":[98],"systems.":[102],"Implications":[103],"research":[105],"practice":[107],"discussed.":[109]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}
