{"id":"https://openalex.org/W2016347537","doi":"https://doi.org/10.1145/2379256.2379269","title":"A comparative usability study of a tag-based interface in the mobile banking context","display_name":"A comparative usability study of a tag-based interface in the mobile banking context","publication_year":2012,"publication_date":"2012-07-02","ids":{"openalex":"https://openalex.org/W2016347537","doi":"https://doi.org/10.1145/2379256.2379269","mag":"2016347537"},"language":"en","primary_location":{"id":"doi:10.1145/2379256.2379269","doi":"https://doi.org/10.1145/2379256.2379269","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2379256.2379269","pdf_url":null,"source":{"id":"https://openalex.org/S7407114725","display_name":"International Conference of the NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction (CHINZ)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th International Conference of the NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085368951","display_name":"Rajinesh Ravendran","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Rajinesh Ravendran","raw_affiliation_strings":["Queensland University of Technology (QUT), Brisbane, QLD","Queensland University of Technology (QUT), Brisbane, QLD#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology (QUT), Brisbane, QLD","institution_ids":["https://openalex.org/I160993911"]},{"raw_affiliation_string":"Queensland University of Technology (QUT), Brisbane, QLD#TAB#","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017353917","display_name":"Ian MacColl","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Ian MacColl","raw_affiliation_strings":["Queensland University of Technology (QUT), Brisbane, QLD","Queensland University of Technology (QUT), Brisbane, QLD#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology (QUT), Brisbane, QLD","institution_ids":["https://openalex.org/I160993911"]},{"raw_affiliation_string":"Queensland University of Technology (QUT), Brisbane, QLD#TAB#","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5015540232","display_name":"Michael Docherty","orcid":"https://orcid.org/0000-0001-5574-7855","observed_orcids":["https://orcid.org/0000-0001-5574-7855"]},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Michael Docherty","raw_affiliation_strings":["Queensland University of Technology (QUT), Brisbane, QLD","Queensland University of Technology (QUT), Brisbane, QLD#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology (QUT), Brisbane, QLD","institution_ids":["https://openalex.org/I160993911"]},{"raw_affiliation_string":"Queensland University of Technology (QUT), Brisbane, QLD#TAB#","institution_ids":["https://openalex.org/I160993911"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I160993911"],"apc_list":null,"apc_paid":null,"fwci":0.2114,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.35803959,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"80","last_page":"83"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.002199999988079071,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-banking","display_name":"mobile banking","score":0.8230000138282776},{"id":"https://openalex.org/keywords/usability","display_name":"usability","score":0.4970000088214874},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.7900000214576721},{"id":"https://openalex.org/keywords/user-interface-customization","display_name":"user interface customization","score":0.7979999780654907},{"id":"https://openalex.org/keywords/mobile-banking-adoption","display_name":"mobile banking adoption","score":0.5189999938011169},{"id":"https://openalex.org/keywords/novice-users","display_name":"novice users","score":0.46799999475479126}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8914241790771484},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7036325931549072},{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.673487663269043},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.6622840762138367},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5861573815345764},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.552127480506897},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.5040501952171326},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.5040201544761658},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.45005157589912415},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.4108603894710541},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3492758274078369},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.06869697570800781},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/2379256.2379269","doi":"https://doi.org/10.1145/2379256.2379269","is_oa":false,"landing_page_url":"https://doi.org/10.1145/2379256.2379269","pdf_url":null,"source":{"id":"https://openalex.org/S7407114725","display_name":"International Conference of the NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction (CHINZ)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th International Conference of the NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W19399978","https://openalex.org/W204790106","https://openalex.org/W314155584","https://openalex.org/W1558645968","https://openalex.org/W1752008020","https://openalex.org/W2017373761","https://openalex.org/W2029468735","https://openalex.org/W2032191478","https://openalex.org/W2060733900","https://openalex.org/W2076088788","https://openalex.org/W2103467726","https://openalex.org/W2164868643"],"related_works":["https://openalex.org/W2186526603","https://openalex.org/W2076088788","https://openalex.org/W2786642590","https://openalex.org/W2017373761","https://openalex.org/W2056289924","https://openalex.org/W146740912","https://openalex.org/W2983557675","https://openalex.org/W7097362737","https://openalex.org/W2152951215","https://openalex.org/W4244456473"],"abstract_inverted_index":{"This":[0,120],"paper":[1],"presents":[2],"a":[3,11,75,81,135],"comparative":[4],"study":[5],"to":[6,33,92,116,141],"evaluate":[7,93],"the":[8,15,20,44,94,97,101,112,117,138,152],"usability":[9,83,95,105],"of":[10,41,66,77,96,100,108,145,156],"tag-based":[12,26,113,139],"interface":[13,18,27,46,114,140],"alongside":[14],"present":[16],"'conventional'":[17],"in":[19,106,160],"Australian":[21],"mobile":[22,129,146,157],"banking":[23,34,68,130,147],"context.":[24],"The":[25],"is":[28,47,122,134],"based":[29,48,73],"on":[30,49,74],"user-assigned":[31],"tags":[32],"resources":[35],"with":[36,61,111],"support":[37],"for":[38,137],"different":[39],"types":[40],"customization.":[42,63],"And":[43],"conventional":[45,118],"standard":[50],"HTML":[51],"objects":[52],"such":[53],"as":[54],"select":[55],"boxes,":[56],"lists,":[57],"tables":[58],"and":[59,79,87,148,154],"etc,":[60],"limited":[62],"A":[64],"total":[65],"20":[67],"users":[69],"evaluated":[70],"both":[71],"interfaces":[72],"set":[76],"tasks":[78],"completed":[80],"post-test":[82],"questionnaire.":[84],"Efficiency,":[85],"effectiveness,":[86],"user":[88,109,143],"satisfaction":[89,110,144],"were":[90],"considered":[91],"interfaces.":[98],"Results":[99],"evaluation":[102],"show":[103],"improved":[104],"terms":[107],"compared":[115],"interface.":[119],"outcome":[121],"more":[123],"apparent":[124],"among":[125],"participants":[126],"without":[127],"prior":[128],"experience.":[131],"Therefore,":[132],"there":[133],"potential":[136],"improve":[142],"also":[149],"positively":[150],"affect":[151],"adoption":[153],"acceptance":[155],"banking,":[158],"particularly":[159],"Australia.":[161]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
