{"id":"https://openalex.org/W2014886835","doi":"https://doi.org/10.1063/1.4907526","title":"Performance measurement factors for water supply: A systematic review","display_name":"Performance measurement factors for water supply: A systematic review","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W2014886835","doi":"https://doi.org/10.1063/1.4907526","mag":"2014886835"},"language":"en","primary_location":{"id":"doi:10.1063/1.4907526","doi":"https://doi.org/10.1063/1.4907526","is_oa":false,"landing_page_url":"https://doi.org/10.1063/1.4907526","pdf_url":null,"source":{"id":"https://openalex.org/S2764696622","display_name":"AIP conference proceedings","issn_l":"0094-243X","issn":["0094-243X","1551-7616","1935-0465"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320257","host_organization_name":"American Institute of Physics","host_organization_lineage":["https://openalex.org/P4310320257"],"host_organization_lineage_names":["American Institute of Physics"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AIP Conference Proceedings","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022732974","display_name":"Hasan Balfaqih","orcid":"https://orcid.org/0000-0003-2289-1142","observed_orcids":["https://orcid.org/0000-0003-2289-1142"]},"institutions":[{"id":"https://openalex.org/I885383172","display_name":"National University of Malaysia","ror":"https://ror.org/00bw8d226","country_code":"MY","type":"education","lineage":["https://openalex.org/I885383172"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Hasan Balfaqih","raw_affiliation_strings":["Department of Mechanical and Materials Engineering, Faculty of Engineering and Built Environment Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Mechanical and Materials Engineering, Faculty of Engineering and Built Environment Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, Malaysia","institution_ids":["https://openalex.org/I885383172"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110035891","display_name":"Zulkifli Mohd Nopiah","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I885383172","display_name":"National University of Malaysia","ror":"https://ror.org/00bw8d226","country_code":"MY","type":"education","lineage":["https://openalex.org/I885383172"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Zulkifli Mohd Nopiah","raw_affiliation_strings":["Department of Mechanical and Materials Engineering, Faculty of Engineering and Built Environment Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Mechanical and Materials Engineering, Faculty of Engineering and Built Environment Universiti Kebangsaan Malaysia, 43600, Bangi, Selangor, Malaysia","institution_ids":["https://openalex.org/I885383172"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I885383172"],"apc_list":null,"apc_paid":null,"fwci":3.1595,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.89824024,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":95},"biblio":{"volume":"1643","issue":null,"first_page":"770","last_page":"775"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12248","display_name":"Water Governance and Infrastructure","score":0.25540000200271606,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12248","display_name":"Water Governance and Infrastructure","score":0.25540000200271606,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14232","display_name":"Water Resource Management and Quality","score":0.20029999315738678,"subfield":{"id":"https://openalex.org/subfields/2312","display_name":"Water Science and Technology"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11220","display_name":"Water Systems and Optimization","score":0.19740000367164612,"subfield":{"id":"https://openalex.org/subfields/2205","display_name":"Civil and Structural Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/performance-indicators","display_name":"performance indicators","score":0.9739999771118164},{"id":"https://openalex.org/keywords/performance-measurement-framework","display_name":"performance measurement framework","score":0.7269999980926514},{"id":"https://openalex.org/keywords/water-utility-performance","display_name":"water utility performance","score":0.5669999718666077},{"id":"https://openalex.org/keywords/benchmarking","display_name":"benchmarking","score":0.843999981880188},{"id":"https://openalex.org/keywords/performance-index","display_name":"performance index","score":0.5929999947547913},{"id":"https://openalex.org/keywords/water-supply-services","display_name":"water supply services","score":0.703000009059906}],"concepts":[{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.7856314182281494},{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.7211629152297974},{"id":"https://openalex.org/C97053079","wikidata":"https://www.wikidata.org/wiki/Q1061108","display_name":"Water supply","level":2,"score":0.7080036401748657},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6850342750549316},{"id":"https://openalex.org/C135510737","wikidata":"https://www.wikidata.org/wiki/Q860554","display_name":"Performance indicator","level":2,"score":0.6364272832870483},{"id":"https://openalex.org/C141571065","wikidata":"https://www.wikidata.org/wiki/Q1771949","display_name":"Performance measurement","level":2,"score":0.5585066676139832},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.49405673146247864},{"id":"https://openalex.org/C2777382242","wikidata":"https://www.wikidata.org/wiki/Q6017816","display_name":"Index (typography)","level":2,"score":0.42613711953163147},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4184708595275879},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3750428259372711},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15959924459457397},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.13012149930000305},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.12164601683616638},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C87717796","wikidata":"https://www.wikidata.org/wiki/Q146326","display_name":"Environmental engineering","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1063/1.4907526","doi":"https://doi.org/10.1063/1.4907526","is_oa":false,"landing_page_url":"https://doi.org/10.1063/1.4907526","pdf_url":null,"source":{"id":"https://openalex.org/S2764696622","display_name":"AIP conference proceedings","issn_l":"0094-243X","issn":["0094-243X","1551-7616","1935-0465"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320257","host_organization_name":"American Institute of Physics","host_organization_lineage":["https://openalex.org/P4310320257"],"host_organization_lineage_names":["American Institute of Physics"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AIP Conference Proceedings","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8571000099182129,"id":"https://metadata.un.org/sdg/6","display_name":"Clean water and sanitation"}],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320322699","display_name":"Universiti Kebangsaan Malaysia","ror":"https://ror.org/00bw8d226"},{"id":"https://openalex.org/F4320329006","display_name":"Kementerian Pendidikan Malaysia","ror":"https://ror.org/05v8z6a72"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2104171339","https://openalex.org/W2065493865","https://openalex.org/W92912060","https://openalex.org/W2997667789","https://openalex.org/W2166062345","https://openalex.org/W616050996","https://openalex.org/W3216188091","https://openalex.org/W3121942890","https://openalex.org/W2290977415","https://openalex.org/W4281774608"],"abstract_inverted_index":{"To":[0],"ensure":[1],"that":[2,37],"the":[3,63,113,118,134],"water":[4,16,51,96,102],"supply":[5,17,52,97,103],"utilities":[6],"achieve":[7],"optimal":[8],"performance,":[9,98],"an":[10,92,121],"appropriate":[11],"track":[12],"of":[13,50,86,95,112,120,138],"performance":[14,34,42,99],"on":[15],"services\u2019":[18],"operations":[19],"and":[20,31,41,68,105,136,141],"outcomes":[21],"is":[22,38,89,130],"fundamentally":[23],"required.":[24],"This":[25,108],"could":[26,45],"be":[27],"accomplished":[28],"by":[29],"developing":[30],"implementing":[32],"a":[33,75,110],"analysis":[35],"framework":[36,129],"rigorously":[39,82],"defined,":[40],"indicators":[43,67],"which":[44,59],"assess":[46],"significant":[47],"measurement":[48],"factors":[49],"performance.":[53],"Various":[54],"frameworks":[55],"have":[56,80],"been":[57,81],"proposed":[58],"provide":[60,91],"structure":[61],"to":[62,90],"relationships":[64],"among":[65],"individual":[66],"some":[69],"combine":[70],"multiple":[71],"indicator":[72],"scores":[73],"into":[74],"single":[76],"index.":[77],"However,":[78],"few":[79],"examined.":[83],"The":[84],"objective":[85],"this":[87,128],"paper":[88],"elaborated":[93],"review":[94],"indicators,":[100],"benchmarked":[101],"organizations":[104],"verified":[106],"implementations.":[107],"provides":[109],"survey":[111],"available":[114],"academic":[115],"studies":[116,140],"in":[117,127],"scope":[119],"organized":[122],"compilation.":[123],"Every":[124],"research":[125,143],"domain":[126],"deliberated,":[131],"including":[132],"specifying":[133],"advantages":[135],"drawbacks":[137],"prior":[139],"future":[142],"trends.":[144]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-11-12T12:28:57.059296","created_date":"2016-06-24T00:00:00"}