{"id":"https://openalex.org/W2012941705","doi":"https://doi.org/10.1108/02656711211216144","title":"Supplier selection using QFD: a consumer products case study","display_name":"Supplier selection using QFD: a consumer products case study","publication_year":2012,"publication_date":"2012-03-05","ids":{"openalex":"https://openalex.org/W2012941705","doi":"https://doi.org/10.1108/02656711211216144","mag":"2012941705"},"language":"en","primary_location":{"id":"doi:10.1108/02656711211216144","doi":"https://doi.org/10.1108/02656711211216144","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02656711211216144","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality & Reliability Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068293708","display_name":"Angela Tidwell","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I137853757","display_name":"Howard University","ror":"https://ror.org/05gt1vc06","country_code":"US","type":"education","lineage":["https://openalex.org/I137853757"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Angela Tidwell","raw_affiliation_strings":["Howard University, Washington, DC, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Howard University, Washington, DC, USA","institution_ids":["https://openalex.org/I137853757"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069965495","display_name":"J. Scott Sutterfield","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I8248082","display_name":"Florida Agricultural and Mechanical University","ror":"https://ror.org/00c4wc133","country_code":"US","type":"education","lineage":["https://openalex.org/I8248082"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"J. Scott Sutterfield","raw_affiliation_strings":["School of Business & Industry, Florida A&M University, Tallahassee, Florida, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business & Industry, Florida A&M University, Tallahassee, Florida, USA","institution_ids":["https://openalex.org/I8248082"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":8.7393,"has_fulltext":false,"cited_by_count":36,"citation_normalized_percentile":{"value":0.96971247,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"29","issue":"3","first_page":"284","last_page":"294"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9643999934196472,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9643999934196472,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.017799999564886093,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.013799999840557575,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supplier-selection","display_name":"supplier selection","score":1.0},{"id":"https://openalex.org/keywords/quality-function-deployment","display_name":"quality function deployment","score":0.9160000085830688},{"id":"https://openalex.org/keywords/purchasing","display_name":"purchasing","score":0.8100000023841858},{"id":"https://openalex.org/keywords/packaging","display_name":"packaging","score":0.7020000219345093},{"id":"https://openalex.org/keywords/consumer-goods","display_name":"consumer goods","score":0.6830000281333923},{"id":"https://openalex.org/keywords/total-value","display_name":"total value","score":0.5379999876022339},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"supply chain management","score":0.7889999747276306},{"id":"https://openalex.org/keywords/purchase-decision","display_name":"purchase decision","score":0.414000004529953}],"concepts":[{"id":"https://openalex.org/C86992474","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"Quality function deployment","level":3,"score":0.9189671277999878},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.7040361166000366},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.5545135736465454},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.5075808763504028},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.4836353063583374},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.476259708404541},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4605696499347687},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4562869668006897},{"id":"https://openalex.org/C104861157","wikidata":"https://www.wikidata.org/wiki/Q1357275","display_name":"Supplier relationship management","level":4,"score":0.43785378336906433},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.41487592458724976},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37878018617630005},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.37709522247314453},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.36909276247024536},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3686458468437195},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.3553217053413391},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2661462128162384},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.24721118807792664},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1170838475227356},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02656711211216144","doi":"https://doi.org/10.1108/02656711211216144","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02656711211216144","pdf_url":null,"source":{"id":"https://openalex.org/S81159284","display_name":"International Journal of Quality & Reliability Management","issn_l":"0265-671X","issn":["0265-671X","1758-6682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Quality & Reliability Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W233155527","https://openalex.org/W641006552","https://openalex.org/W1963872985","https://openalex.org/W1984814727","https://openalex.org/W1992039308","https://openalex.org/W2071149379","https://openalex.org/W2083389034","https://openalex.org/W2100873079","https://openalex.org/W2128171552","https://openalex.org/W2129781237","https://openalex.org/W2133215247","https://openalex.org/W2182732789","https://openalex.org/W2495626014","https://openalex.org/W4246513365"],"related_works":["https://openalex.org/W2889079275","https://openalex.org/W2372056403","https://openalex.org/W2274411409","https://openalex.org/W4247075858","https://openalex.org/W2021435172","https://openalex.org/W2153784765","https://openalex.org/W2051292468","https://openalex.org/W2275266753","https://openalex.org/W4313410231","https://openalex.org/W2065136781"],"abstract_inverted_index":{"Purpose":[0],"During":[1],"the":[2,5,19,45,53,76,91,100,113,119,149,154,160,176,214,231,239,253,265],"past":[3],"decade":[4],"role":[6,20],"of":[7,21,29,39,57,80,102,115,142,147,162,179,197,218,241,245],"purchasing":[8,55],"in":[9,16,26,33,68,75,83,230,238,255,272],"global":[10],"competitiveness":[11],"has":[12],"been":[13],"steadily":[14],"increasing":[15],"importance.":[17],"Similarly,":[18],"packaging":[22,103],"continues":[23],"to":[24,43,51,105,112,122,138,173,193,213,259,269],"increase":[25],"importance":[27],"because":[28],"its":[30],"dual":[31],"function":[32],"advertising":[34],"and":[35,202],"shipping.":[36],"The":[37,86,125,134,166],"purpose":[38],"this":[40],"paper":[41,87,167,208],"is":[42,71,127],"employ":[44],"Quality":[46,246,266],"Function":[47,247],"Deployment":[48,248],"(QFD)":[49],"methodology":[50],"analyze":[52],"common":[54,177],"problem":[56,178,271],"supplier":[58,81,117,180,219,242],"selection":[59,82,114],"for":[60,73,94],"toothpaste":[61],"packaging.":[62,96,124],"Thus,":[63],"a":[64,116,130,139,169,210,226,261,270],"technique":[65,227,263],"well":[66,228],"known":[67,229],"quality":[69],"management":[70,171,211],"adapted":[72],"use":[74],"entirely":[77],"new":[78],"context":[79],"purchasing.":[84],"Design/methodology/approach":[85],"begins":[88],"by":[89],"stipulating":[90],"properties":[92,121],"necessary":[93,104,120],"suitable":[95],"It":[97,250],"then":[98],"examines":[99],"type(s)":[101],"satisfy":[106],"these":[107],"properties.":[108],"Finally,":[109],"it":[110,185,224,257],"moves":[111],"having":[118],"provide":[123],"analysis":[126],"performed":[128],"with":[129,175],"QFD":[131,135],"construct.":[132],"Findings":[133],"process":[136],"led":[137],"rapid":[140],"identification":[141],"those":[143],"suppliers":[144],"most":[145],"capable":[146],"providing":[148],"product":[150,232],"characteristics":[151],"that":[152,189,244,256],"met":[153],"corporate":[155],"total":[156],"value":[157],"goal":[158],"at":[159],"time":[161],"study.":[163],"Practical":[164],"implications":[165],"presents":[168,209],"structured":[170],"approach":[172,188,212],"deal":[174],"selection.":[181,220],"In":[182,221],"doing":[183,222],"so,":[184,223],"provides":[186],"an":[187],"may":[190],"be":[191],"generalized":[192],"solve":[194],"many":[195],"types":[196],"decision":[198],"problems":[199],"confronting":[200],"operations":[201],"supply":[203],"chain":[204],"managers.":[205],"Originality/value":[206],"This":[207],"very":[215],"important":[216],"area":[217,240],"employs":[225],"design":[233],"area,":[234],"but":[235],"not":[236],"used":[237],"selection,":[243],"(QFD).":[249],"extends":[251],"beyond":[252],"dyad":[254],"brings":[258],"bear":[260],"powerful":[262],"from":[264],"Management":[267],"discipline":[268],"another":[273],"discipline,":[274],"Purchasing.":[275]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}