{"id":"https://openalex.org/W2012708458","doi":"https://doi.org/10.1080/1051712x.2014.952179","title":"Relationship Quality in Cross-Border Exchanges: A Temporal Perspective","display_name":"Relationship Quality in Cross-Border Exchanges: A Temporal Perspective","publication_year":2014,"publication_date":"2014-07-03","ids":{"openalex":"https://openalex.org/W2012708458","doi":"https://doi.org/10.1080/1051712x.2014.952179","mag":"2012708458"},"language":"en","primary_location":{"id":"doi:10.1080/1051712x.2014.952179","doi":"https://doi.org/10.1080/1051712x.2014.952179","is_oa":false,"landing_page_url":"https://doi.org/10.1080/1051712x.2014.952179","pdf_url":null,"source":{"id":"https://openalex.org/S139478629","display_name":"Journal of Business-to-Business Marketing","issn_l":"1051-712X","issn":["1051-712X","1547-0628"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business-to-Business Marketing","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013648898","display_name":"Houcine Akrout","orcid":"https://orcid.org/0000-0003-0094-3669","observed_orcids":["https://orcid.org/0000-0003-0094-3669"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Houcine Akrout","raw_affiliation_strings":["INSEEC Business School, Laboratoire de recherche INSEEC, Paris, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"INSEEC Business School, Laboratoire de recherche INSEEC, Paris, France","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5013648898"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.7694,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.81462871,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"21","issue":"3","first_page":"145","last_page":"169"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.018300000578165054,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/relationship-quality","display_name":"relationship quality","score":0.9950000047683716},{"id":"https://openalex.org/keywords/cultural-sensitivity","display_name":"cultural sensitivity","score":0.7289999723434448},{"id":"https://openalex.org/keywords/buyer-supplier-relationships","display_name":"buyer-supplier relationships","score":0.8149999976158142},{"id":"https://openalex.org/keywords/relationship-phases","display_name":"relationship phases","score":0.781000018119812},{"id":"https://openalex.org/keywords/relationship-management","display_name":"relationship management","score":0.7239999771118164},{"id":"https://openalex.org/keywords/affective-relationships","display_name":"affective bonds","score":0.5929999947547913},{"id":"https://openalex.org/keywords/economic-reasoning","display_name":"economic reasoning","score":0.6159999966621399},{"id":"https://openalex.org/keywords/cognitive-factors","display_name":"cognitive factors","score":0.5360000133514404}],"concepts":[{"id":"https://openalex.org/C90734943","wikidata":"https://www.wikidata.org/wiki/Q17008777","display_name":"Conceptualization","level":2,"score":0.7499490976333618},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7473178505897522},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5220111012458801},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.4104804992675781},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.400422602891922},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3866528570652008},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3658597469329834},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33511218428611755},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.31954675912857056},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2985069453716278},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.24829399585723877},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.1677323281764984},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.11906060576438904},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/1051712x.2014.952179","doi":"https://doi.org/10.1080/1051712x.2014.952179","is_oa":false,"landing_page_url":"https://doi.org/10.1080/1051712x.2014.952179","pdf_url":null,"source":{"id":"https://openalex.org/S139478629","display_name":"Journal of Business-to-Business Marketing","issn_l":"1051-712X","issn":["1051-712X","1547-0628"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Business-to-Business Marketing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":85,"referenced_works":["https://openalex.org/W79229537","https://openalex.org/W106847606","https://openalex.org/W1480215185","https://openalex.org/W1543087954","https://openalex.org/W1556446873","https://openalex.org/W1557601470","https://openalex.org/W1563184709","https://openalex.org/W1576685237","https://openalex.org/W1590350155","https://openalex.org/W1594306964","https://openalex.org/W1598011883","https://openalex.org/W1862683797","https://openalex.org/W1965520364","https://openalex.org/W1968743566","https://openalex.org/W1971931346","https://openalex.org/W1975733460","https://openalex.org/W1976599136","https://openalex.org/W1982537359","https://openalex.org/W1984178093","https://openalex.org/W1987572975","https://openalex.org/W1989586098","https://openalex.org/W1991670833","https://openalex.org/W1994479732","https://openalex.org/W1994594134","https://openalex.org/W1996803041","https://openalex.org/W1998490654","https://openalex.org/W1998518677","https://openalex.org/W2001623341","https://openalex.org/W2003825788","https://openalex.org/W2005167921","https://openalex.org/W2006509860","https://openalex.org/W2013053449","https://openalex.org/W2016827344","https://openalex.org/W2017613618","https://openalex.org/W2021344902","https://openalex.org/W2023550987","https://openalex.org/W2025168673","https://openalex.org/W2028233112","https://openalex.org/W2030799799","https://openalex.org/W2032852354","https://openalex.org/W2034235631","https://openalex.org/W2036011495","https://openalex.org/W2044994630","https://openalex.org/W2045227759","https://openalex.org/W2050004281","https://openalex.org/W2050785507","https://openalex.org/W2051726462","https://openalex.org/W2051765332","https://openalex.org/W2058071382","https://openalex.org/W2059944908","https://openalex.org/W2062557814","https://openalex.org/W2063458738","https://openalex.org/W2064189592","https://openalex.org/W2069380500","https://openalex.org/W2077040059","https://openalex.org/W2079740523","https://openalex.org/W2090266480","https://openalex.org/W2091162982","https://openalex.org/W2096157630","https://openalex.org/W2096872594","https://openalex.org/W2108183214","https://openalex.org/W2108408989","https://openalex.org/W2109174512","https://openalex.org/W2122929840","https://openalex.org/W2137247419","https://openalex.org/W2139041217","https://openalex.org/W2142175015","https://openalex.org/W2149230285","https://openalex.org/W2153222072","https://openalex.org/W2158517811","https://openalex.org/W2159674550","https://openalex.org/W2162031853","https://openalex.org/W2163449138","https://openalex.org/W2163480191","https://openalex.org/W2175919690","https://openalex.org/W2186352745","https://openalex.org/W2331943597","https://openalex.org/W2512834872","https://openalex.org/W2903523742","https://openalex.org/W3021377853","https://openalex.org/W3121509092","https://openalex.org/W3122093892","https://openalex.org/W3126090267","https://openalex.org/W4230713850","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2138537072","https://openalex.org/W1964916509","https://openalex.org/W7100604444","https://openalex.org/W7047205119","https://openalex.org/W2272215187","https://openalex.org/W2038612534","https://openalex.org/W1541528685","https://openalex.org/W2467781362","https://openalex.org/W1781915874","https://openalex.org/W2162031853"],"abstract_inverted_index":{"Purpose:":[0],"This":[1],"article":[2,235,255],"seeks":[3],"to":[4,105],"understand":[5],"how":[6,260],"relationship":[7,27,35,46,58,74,98,117,161,173,194,213,245,261,283,296,306],"quality":[8,36,47,118,214,246,262,284,307],"dimensions":[9],"develop":[10],"in":[11,25,65,84,155,189,196,265,294],"cross-border":[12,126,269],"relational":[13],"exchanges":[14],"and":[15,37,51,95,108,136,158,193,206,247,257,285,326],"explores":[16],"their":[17,292],"determinants,":[18,287],"including":[19],"the":[20,31,43,92,109,134,137,156,170,181,187,190,197,222,225,237,241,248,266,320,324,327,331],"role":[21,168],"of":[22,34,45,57,73,89,97,112,122,140,160,177,204,224,233,240,244,251,268,323,330],"cultural":[23,62],"sensitivity,":[24],"each":[26],"phase.":[28],"By":[29],"mobilizing":[30],"multidimensional":[32],"meta-concept":[33],"its":[38,286],"forms,":[39],"this":[40,128,234,252,314],"research":[41,299],"captures":[42],"evolution":[44],"between":[48],"French":[49],"buyers":[50,82,271],"foreign":[52],"sellers.":[53,274],"The":[54,142,175,230,254,275],"improved":[55],"understanding":[56],"quality\u2019s":[59],"dynamics":[60],"under":[61],"sensitivity":[63,164],"influences":[64],"turn":[66],"offers":[67],"a":[68,87,120,123,166,202,310],"more":[69,103],"accurate,":[70],"active":[71],"form":[72],"management.Methodology:":[75],"Thirty-nine":[76],"semistructured,":[77],"in-depth":[78],"interviews":[79],"with":[80,272],"business":[81],"located":[83],"France,":[85],"representing":[86],"range":[88],"sectors,":[90],"reveal":[91],"nature,":[93],"transformations,":[94],"determinants":[96],"quality.":[99,162],"Qualitative":[100],"methods":[101],"are":[102,236],"appropriate":[104],"elucidate":[106],"processes":[107],"fundamental":[110,138,151],"transformation":[111,139],"constructs":[113],"over":[114],"time.":[115],"Because":[116],"is":[119,263,317],"property":[121],"specific":[124],"buyer\u2013supplier,":[125],"interaction,":[127],"multiphase":[129,143],"study":[130,250,277,315],"provides":[131],"insights":[132],"into":[133],"nature":[135,322],"concepts.Findings:":[141],"qualitative":[144],"analysis":[145],"shows":[146],"that":[147,281],"as":[148,288,290],"relationships":[149],"evolve,":[150],"transformations":[152],"take":[153],"place":[154],"components":[157],"antecedents":[159],"Cultural":[163],"has":[165],"key":[167,231],"during":[169],"most":[171],"advanced":[172],"phases.":[174,297],"primacy":[176],"economic":[178],"logic":[179],"dominates":[180],"exploration":[182],"phase;":[183,192],"cognitive":[184,226],"aspects":[185],"receive":[186],"emphasis":[188],"expansion":[191],"quality,":[195],"maintenance":[198],"phase,":[199],"results":[200],"from":[201],"combination":[203],"affective":[205],"emotional":[207,210],"factors.":[208],"As":[209],"ties":[211],"deepen,":[212],"exceeds":[215],"what":[216],"might":[217],"have":[218],"been":[219],"expected":[220],"on":[221,305],"basis":[223],"elements":[227,243],"actually":[228],"exchanged.Originality:":[229],"contributions":[232],"multiform":[238],"conceptualization":[239],"constituent":[242],"phase-specific":[249],"meta-construct.":[253],"argues":[256],"empirically":[258],"supports":[259],"changing":[264],"context":[267],"exchanges\u2014French":[270],"international":[273],"innovative":[276],"addresses":[278],"simultaneously":[279],"concepts":[280],"constitute":[282],"well":[289],"revealing":[291],"importance":[293],"different":[295],"Prior":[298],"does":[300],"not":[301],"considerthe":[302],"differentiated":[303],"standpoint":[304],"forms":[308],"within":[309],"temporal":[311],"perspective.":[312],"However,":[313],"also":[316],"limited":[318],"by":[319],"multisectoral":[321],"sample":[325],"monadic":[328],"character":[329],"research.":[332]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
