{"id":"https://openalex.org/W2011105049","doi":"https://doi.org/10.1016/j.sbspro.2014.01.128","title":"The Impact of Social Media Usage on Transport Policy: Issues, Challenges and Recommendations","display_name":"The Impact of Social Media Usage on Transport Policy: Issues, Challenges and Recommendations","publication_year":2014,"publication_date":"2014-02-01","ids":{"openalex":"https://openalex.org/W2011105049","doi":"https://doi.org/10.1016/j.sbspro.2014.01.128","mag":"2011105049"},"language":"en","primary_location":{"id":"doi:10.1016/j.sbspro.2014.01.128","doi":"https://doi.org/10.1016/j.sbspro.2014.01.128","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.sbspro.2014.01.128","pdf_url":"https://www.sciencedirect.com/science/article/pii/S1877042814001293/pdf","source":{"id":"https://openalex.org/S104917558","display_name":"Procedia - Social and Behavioral Sciences","issn_l":"1877-0428","issn":["1877-0428"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Procedia - Social and Behavioral Sciences","raw_type":"journal-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.sciencedirect.com/science/article/pii/S1877042814001293/pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009676600","display_name":"Ayelet Gal\u2010Tzur","orcid":"https://orcid.org/0000-0002-6226-9422","observed_orcids":["https://orcid.org/0000-0002-6226-9422"]},"institutions":[{"id":"https://openalex.org/I174306211","display_name":"Technion \u2013 Israel Institute of Technology","ror":"https://ror.org/03qryx823","country_code":"IL","type":"education","lineage":["https://openalex.org/I174306211"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Ayelet Gal-Tzur","raw_affiliation_strings":["Technion\u2014Israel Institute of Technology, Technion City, Haifa 32000, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technion\u2014Israel Institute of Technology, Technion City, Haifa 32000, Israel","institution_ids":["https://openalex.org/I174306211"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010289028","display_name":"Susan Grant\u2010Muller","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I130828816","display_name":"University of Leeds","ror":"https://ror.org/024mrxd33","country_code":"GB","type":"education","lineage":["https://openalex.org/I130828816"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Susan M. Grant-Muller","raw_affiliation_strings":["University of Leeds - Woodhouse Ln, Leeds LS1 3HE, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Leeds - Woodhouse Ln, Leeds LS1 3HE, United Kingdom","institution_ids":["https://openalex.org/I130828816"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057700630","display_name":"Einat Minkov","orcid":"https://orcid.org/0000-0001-8421-5209","observed_orcids":["https://orcid.org/0000-0001-8421-5209"]},"institutions":[{"id":"https://openalex.org/I91203450","display_name":"University of Haifa","ror":"https://ror.org/02f009v59","country_code":"IL","type":"education","lineage":["https://openalex.org/I91203450"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Einat Minkov","raw_affiliation_strings":["University of Haifa - Mount Carmel - Haifa 31905, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Haifa - Mount Carmel - Haifa 31905, Israel","institution_ids":["https://openalex.org/I91203450"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5041497288","display_name":"Silvio Nocera","orcid":"https://orcid.org/0000-0001-8891-6459","observed_orcids":["https://orcid.org/0000-0001-8891-6459"]},"institutions":[{"id":"https://openalex.org/I11986463","display_name":"Universit\u00e0 Iuav di Venezia","ror":"https://ror.org/01e6ksd91","country_code":"IT","type":"education","lineage":["https://openalex.org/I11986463"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Silvio Nocera","raw_affiliation_strings":["IUAV University of Venice \u2013 Santa Croce 191 \u2013 I-30135 Venice, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IUAV University of Venice \u2013 Santa Croce 191 \u2013 I-30135 Venice, Italy","institution_ids":["https://openalex.org/I11986463"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5041497288"],"corresponding_institution_ids":["https://openalex.org/I11986463"],"apc_list":null,"apc_paid":null,"fwci":76.5837,"has_fulltext":true,"cited_by_count":57,"citation_normalized_percentile":{"value":0.99911361,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"111","issue":null,"first_page":"937","last_page":"946"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.5996000170707703,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.5996000170707703,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.25949999690055847,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12725","display_name":"transportation and logistics systems","score":0.025100000202655792,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"social media","score":0.9380000233650208},{"id":"https://openalex.org/keywords/transport-policy","display_name":"transport policy","score":0.9940000176429749},{"id":"https://openalex.org/keywords/stakeholder-engagement","display_name":"stakeholder engagement","score":0.9020000100135803},{"id":"https://openalex.org/keywords/transport-service-providers","display_name":"transport service providers","score":0.6650000214576721},{"id":"https://openalex.org/keywords/public-transport","display_name":"public transport","score":0.3610000014305115},{"id":"https://openalex.org/keywords/data-harvesting","display_name":"data harvesting","score":0.5649999976158142},{"id":"https://openalex.org/keywords/policy-development","display_name":"policy development","score":0.5109999775886536},{"id":"https://openalex.org/keywords/organizational-size","display_name":"organizational size","score":0.5080000162124634}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.8206719160079956},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6513329744338989},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.587513267993927},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.513943612575531},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.46970340609550476},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.420244038105011},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4149326682090759},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.38180646300315857},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19347810745239258},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.168203204870224},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12447914481163025},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.12241652607917786},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.10202676057815552},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1016/j.sbspro.2014.01.128","doi":"https://doi.org/10.1016/j.sbspro.2014.01.128","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.sbspro.2014.01.128","pdf_url":"https://www.sciencedirect.com/science/article/pii/S1877042814001293/pdf","source":{"id":"https://openalex.org/S104917558","display_name":"Procedia - Social and Behavioral Sciences","issn_l":"1877-0428","issn":["1877-0428"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Procedia - Social and Behavioral Sciences","raw_type":"journal-article"},{"id":"pmh:oai:air.iuav.it:11578/152688","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/11578/152688","pdf_url":null,"source":{"id":"https://openalex.org/S4306400547","display_name":"AirIuav (Universit\u00e0 Iuav di Venezia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I11986463","host_organization_name":"Universit\u00e0 Iuav di Venezia","host_organization_lineage":["https://openalex.org/I11986463"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:zenodo.org:151948","doi":null,"is_oa":true,"landing_page_url":"https://www.openaccessrepository.it/record/151948","pdf_url":null,"source":{"id":"https://openalex.org/S4306402478","display_name":"INFM-OAR (INFN Catania)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210116497","host_organization_name":"Istituto Nazionale di Fisica Nucleare, Sezione di Catania","host_organization_lineage":["https://openalex.org/I4210116497"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1016/j.sbspro.2014.01.128","doi":"https://doi.org/10.1016/j.sbspro.2014.01.128","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.sbspro.2014.01.128","pdf_url":"https://www.sciencedirect.com/science/article/pii/S1877042814001293/pdf","source":{"id":"https://openalex.org/S104917558","display_name":"Procedia - Social and Behavioral Sciences","issn_l":"1877-0428","issn":["1877-0428"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Procedia - Social and Behavioral Sciences","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.7250000238418579,"display_name":"Sustainable cities and communities","id":"https://metadata.un.org/sdg/11"},{"score":0.7207000255584717,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[{"id":"https://openalex.org/G2584763693","display_name":null,"funder_award_id":"ES/L011891/1","funder_id":"https://openalex.org/F4320334630","funder_display_name":"Economic and Social Research Council"}],"funders":[{"id":"https://openalex.org/F4320320298","display_name":"University of Leeds","ror":"https://ror.org/024mrxd33"},{"id":"https://openalex.org/F4320328250","display_name":"Worldwide Universities Network","ror":"https://ror.org/00q1y5994"},{"id":"https://openalex.org/F4320334630","display_name":"Economic and Social Research Council","ror":"https://ror.org/03n0ht308"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2011105049.pdf","grobid_xml":"https://content.openalex.org/works/W2011105049.grobid-xml"},"referenced_works_count":28,"referenced_works":["https://openalex.org/W45830325","https://openalex.org/W67289136","https://openalex.org/W111451669","https://openalex.org/W210617839","https://openalex.org/W629229645","https://openalex.org/W633906826","https://openalex.org/W649742013","https://openalex.org/W1500946359","https://openalex.org/W1514796059","https://openalex.org/W1558753140","https://openalex.org/W1927092305","https://openalex.org/W1966510548","https://openalex.org/W1975575780","https://openalex.org/W1979987551","https://openalex.org/W2018591888","https://openalex.org/W2038932905","https://openalex.org/W2083072004","https://openalex.org/W2094909886","https://openalex.org/W2124499489","https://openalex.org/W2142214305","https://openalex.org/W2151427222","https://openalex.org/W2398982571","https://openalex.org/W2498520890","https://openalex.org/W2512655926","https://openalex.org/W2900873220","https://openalex.org/W3035793422","https://openalex.org/W4252127527","https://openalex.org/W6756422987"],"related_works":["https://openalex.org/W1991529114","https://openalex.org/W2232112511","https://openalex.org/W4308080098","https://openalex.org/W3094878773","https://openalex.org/W7000029778","https://openalex.org/W615019794","https://openalex.org/W2009741708","https://openalex.org/W2801373289","https://openalex.org/W2907310622","https://openalex.org/W2590619064"],"abstract_inverted_index":{"Transport":[0],"stakeholders":[1,58],"are":[2,120],"increasingly":[3],"recognizing":[4],"the":[5,30,42,54,65,79,87,114],"value":[6,44],"of":[7,33,48,57,59,74,89,91,97,104],"social":[8,26,34,98,134],"media":[9,27,35,99,135],"in":[10,15,78],"connecting":[11],"with":[12,25],"their":[13],"customers":[14],"many":[16],"forms.":[17],"This":[18],"study":[19,106],"explores":[20],"two":[21],"sides":[22],"to":[23,45,107],"engagement":[24],"\u2013":[28],"firstly":[29],"potential":[31,43],"uses":[32],"by":[36,53],"transport":[37,50,80,111,117,125],"service":[38],"suppliers":[39],"and":[40,70,76,95,116],"secondly":[41],"policy":[46,126],"development":[47],"shared":[49],"related":[51],"information":[52,112,128],"public.":[55],"Samples":[56],"different":[60,92],"sizes":[61],"were":[62],"selected":[63],"for":[64],"study,":[66],"reflecting":[67],"alternative":[68],"modes":[69],"providing":[71],"a":[72,105],"variety":[73],"services":[75],"functions":[77],"sector.":[81],"The":[82,101],"findings":[83],"give":[84],"insights":[85],"into":[86],"practices":[88],"organizations":[90],"size,":[93],"function":[94],"longevity":[96],"use.":[100],"early":[102],"results":[103],"harvest":[108],"freely":[109],"available":[110],"from":[113,132],"public":[115],"system":[118],"users":[119],"also":[121],"presented,":[122],"demonstrating":[123],"that":[124],"relevant":[127],"can":[129],"be":[130],"harvested":[131],"online":[133],"sources.":[136]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":9},{"year":2016,"cited_by_count":8},{"year":2015,"cited_by_count":7},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
