{"id":"https://openalex.org/W2011045265","doi":"https://doi.org/10.1108/03090590310456492","title":"Impacting organizational learning: the training and experiences of quality award examiners and assessors","display_name":"Impacting organizational learning: the training and experiences of quality award examiners and assessors","publication_year":2003,"publication_date":"2003-02-01","ids":{"openalex":"https://openalex.org/W2011045265","doi":"https://doi.org/10.1108/03090590310456492","mag":"2011045265"},"language":"en","primary_location":{"id":"doi:10.1108/03090590310456492","doi":"https://doi.org/10.1108/03090590310456492","is_oa":false,"landing_page_url":"https://doi.org/10.1108/03090590310456492","pdf_url":null,"source":{"id":"https://openalex.org/S163134310","display_name":"Journal of European Industrial Training","issn_l":"0309-0590","issn":["0309-0590","1758-7425"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of European Industrial Training","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015692428","display_name":"Denis Leonard","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Denis Leonard","raw_affiliation_strings":["University of Wisconsin, Wisconsin, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Wisconsin, Wisconsin, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025054703","display_name":"Rodney McAdam","orcid":"https://orcid.org/0000-0001-5503-3385","observed_orcids":["https://orcid.org/0000-0001-5503-3385"]},"institutions":[{"id":"https://openalex.org/I138801177","display_name":"University of Ulster","ror":"https://ror.org/01yp9g959","country_code":"GB","type":"education","lineage":["https://openalex.org/I138801177"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Rodney McAdam","raw_affiliation_strings":["School of Business Organisation and Management, University of Ulster, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Organisation and Management, University of Ulster, UK","institution_ids":["https://openalex.org/I138801177"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.8617,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.90870695,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"27","issue":"1","first_page":"16","last_page":"21"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13163","display_name":"Organizational Learning and Leadership","score":0.5702999830245972,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13163","display_name":"Organizational Learning and Leadership","score":0.5702999830245972,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.36160001158714294,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.0340999998152256,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.9340000152587891},{"id":"https://openalex.org/keywords/business-excellence-models","display_name":"business excellence models","score":0.765999972820282},{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9919999837875366},{"id":"https://openalex.org/keywords/employee-training","display_name":"employee training","score":0.5299999713897705}],"concepts":[{"id":"https://openalex.org/C2780871342","wikidata":"https://www.wikidata.org/wiki/Q7883752","display_name":"Underpinning","level":2,"score":0.6421313881874084},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6411972641944885},{"id":"https://openalex.org/C2777352838","wikidata":"https://www.wikidata.org/wiki/Q5419420","display_name":"Excellence","level":2,"score":0.5943089127540588},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5936511754989624},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.5701338052749634},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.492104709148407},{"id":"https://openalex.org/C189781021","wikidata":"https://www.wikidata.org/wiki/Q1328304","display_name":"Learning organization","level":2,"score":0.47233548760414124},{"id":"https://openalex.org/C98184364","wikidata":"https://www.wikidata.org/wiki/Q1780131","display_name":"Argument (complex analysis)","level":2,"score":0.44426149129867554},{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.4194217622280121},{"id":"https://openalex.org/C527412718","wikidata":"https://www.wikidata.org/wiki/Q855395","display_name":"Interpretation (philosophy)","level":2,"score":0.41073527932167053},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.35486525297164917},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.35103359818458557},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.25872763991355896},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.21813249588012695},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.15621864795684814},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12730666995048523},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C147176958","wikidata":"https://www.wikidata.org/wiki/Q77590","display_name":"Civil engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/03090590310456492","doi":"https://doi.org/10.1108/03090590310456492","is_oa":false,"landing_page_url":"https://doi.org/10.1108/03090590310456492","pdf_url":null,"source":{"id":"https://openalex.org/S163134310","display_name":"Journal of European Industrial Training","issn_l":"0309-0590","issn":["0309-0590","1758-7425"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of European Industrial Training","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality education","id":"https://metadata.un.org/sdg/4","score":0.5}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W653152665","https://openalex.org/W1542093369","https://openalex.org/W1556057683","https://openalex.org/W1561082337","https://openalex.org/W1581652369","https://openalex.org/W1585930953","https://openalex.org/W1982052652","https://openalex.org/W2024258490","https://openalex.org/W2038441126","https://openalex.org/W2047633563","https://openalex.org/W2066482427","https://openalex.org/W2068474694","https://openalex.org/W2108374842","https://openalex.org/W2119389580","https://openalex.org/W2120249639","https://openalex.org/W2120284067","https://openalex.org/W2131169039","https://openalex.org/W2789380774","https://openalex.org/W2793527300","https://openalex.org/W4247571824","https://openalex.org/W4285719527","https://openalex.org/W6633561450"],"related_works":["https://openalex.org/W2120138340","https://openalex.org/W4411984113","https://openalex.org/W2130222839","https://openalex.org/W246811294","https://openalex.org/W4242032835","https://openalex.org/W1992822981","https://openalex.org/W2248514074","https://openalex.org/W2311020413","https://openalex.org/W1966213401","https://openalex.org/W2030648406"],"abstract_inverted_index":{"Aims":[0],"to":[1,41,150],"show":[2],"that":[3,29,47],"developments":[4],"in":[5,11,59,113,127,152],"the":[6,62,65,73,78,92,102,105,114,131,140],"quality":[7,30,52,97],"award":[8,31,53],"assessment":[9,36,54,106,141],"process":[10,55,68,107,142],"organizations":[12,60],"can":[13,38,143],"make":[14],"a":[15,18],"contribution,":[16],"within":[17,146],"wider":[19,44],"framework":[20],"of":[21,48,86,95,104,116],"organizational":[22,35,117],"learning.":[23],"The":[24,51,67],"underpinning":[25],"theoretical":[26],"argument":[27],"is":[28,89],"models":[32,70,82],"and":[33,77,134,137],"associated":[34],"processes":[37],"be":[39,144],"used":[40],"achieve":[42],"much":[43],"benefits,":[45],"than":[46],"qualityper":[49],"se.":[50],"has":[56,109],"been":[57,110],"applied":[58,145],"since":[61],"mid\u20101980s":[63],"until":[64],"present.":[66],"uses":[69],"such":[71],"as":[72],"Business":[74],"Excellence":[75],"Model":[76],"Baldrige":[79],"model.":[80],"These":[81],"use":[83],"an":[84,120,147],"interpretation":[85],"quality,":[87],"which":[88],"based":[90,125],"on":[91,122],"holistic":[93],"approach":[94],"total":[96],"management.":[98],"In":[99],"parallel":[100],"with":[101,119],"development":[103,112],"there":[108],"considerable":[111],"field":[115],"learning":[118,124,132,151],"emphasis":[121],"developing":[123],"skills":[126,135],"employees.":[128],"Shows":[129],"how":[130],"experiences":[133],"developed":[136],"enhanced":[138],"through":[139],"organization\u2019s":[148],"approaches":[149],"other":[153],"disciplines.":[154]},"counts_by_year":[{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}