{"id":"https://openalex.org/W2010752412","doi":"https://doi.org/10.1071/ah020191","title":"Introducing soft systems methodology plus (SSM+): why we need it and what it can contribute","display_name":"Introducing soft systems methodology plus (SSM+): why we need it and what it can contribute","publication_year":2002,"publication_date":"2002-04-01","ids":{"openalex":"https://openalex.org/W2010752412","doi":"https://doi.org/10.1071/ah020191","mag":"2010752412","pmid":"https://pubmed.ncbi.nlm.nih.gov/12046149"},"language":"en","primary_location":{"id":"doi:10.1071/ah020191","doi":"https://doi.org/10.1071/ah020191","is_oa":true,"landing_page_url":"https://doi.org/10.1071/ah020191","pdf_url":"https://www.publish.csiro.au/ah/pdf/ah020191","source":{"id":"https://openalex.org/S176070599","display_name":"Australian Health Review","issn_l":"0156-5788","issn":["0156-5788","1449-8944"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-d","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320302","host_organization_name":"CSIRO Publishing","host_organization_lineage":["https://openalex.org/P4310320302"],"host_organization_lineage_names":["CSIRO Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Australian Health Review","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://www.publish.csiro.au/ah/pdf/ah020191","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090680632","display_name":"Jeffrey Braithwaite","orcid":"https://orcid.org/0000-0003-0296-4957","observed_orcids":["https://orcid.org/0000-0003-0296-4957"]},"institutions":[{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Jeffrey Braithwaite","raw_affiliation_strings":["Graduate Management Programs, Faculty of Medicine, University of New South Wales"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Graduate Management Programs, Faculty of Medicine, University of New South Wales","institution_ids":["https://openalex.org/I31746571"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110356845","display_name":"Don Hindle","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Don Hindle","raw_affiliation_strings":["The University of New South Wales"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The University of New South Wales","institution_ids":["https://openalex.org/I31746571"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115599254","display_name":"Rick A. M. Iedema","orcid":"https://orcid.org/0000-0001-9028-5780","observed_orcids":["https://orcid.org/0000-0001-9028-5780","https://orcid.org/0000-0001-6792-1048"]},"institutions":[{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Rick Iedema","raw_affiliation_strings":["Centre for Health Informatics ,","The University of New South Wales"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Health Informatics ,","institution_ids":[]},{"raw_affiliation_string":"The University of New South Wales","institution_ids":["https://openalex.org/I31746571"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045744680","display_name":"Johanna Irene Westbrook","orcid":"https://orcid.org/0000-0003-1083-8192","observed_orcids":["https://orcid.org/0000-0003-1083-8192"]},"institutions":[{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Johanna I Westbrook","raw_affiliation_strings":["Faculty of Medicine , University of New South Wales","The University of New South Wales"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Medicine , University of New South Wales","institution_ids":["https://openalex.org/I31746571"]},{"raw_affiliation_string":"The University of New South Wales","institution_ids":["https://openalex.org/I31746571"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I31746571"],"apc_list":null,"apc_paid":null,"fwci":3.8763,"has_fulltext":true,"cited_by_count":27,"citation_normalized_percentile":{"value":0.92562616,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"25","issue":"2","first_page":"191","last_page":"198"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13896","display_name":"Health Services Management and Policy","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14369","display_name":"Diverse Interdisciplinary Research Innovations","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/soft-systems-methodology","display_name":"soft systems methodology","score":0.8309999704360962},{"id":"https://openalex.org/keywords/ssm","display_name":"SSM","score":0.9909999966621399},{"id":"https://openalex.org/keywords/collaborative-learning","display_name":"cooperative learning","score":0.9779999852180481},{"id":"https://openalex.org/keywords/cultural-change","display_name":"cultural change","score":0.6859999895095825},{"id":"https://openalex.org/keywords/healthcare-management","display_name":"health management","score":0.5669999718666077}],"concepts":[{"id":"https://openalex.org/C524218345","wikidata":"https://www.wikidata.org/wiki/Q31218","display_name":"Health economics","level":3,"score":0.6771675944328308},{"id":"https://openalex.org/C2778149918","wikidata":"https://www.wikidata.org/wiki/Q3291156","display_name":"Population health","level":3,"score":0.616698682308197},{"id":"https://openalex.org/C141846272","wikidata":"https://www.wikidata.org/wiki/Q613474","display_name":"Soft systems methodology","level":4,"score":0.5993859767913818},{"id":"https://openalex.org/C145642194","wikidata":"https://www.wikidata.org/wiki/Q870895","display_name":"Health informatics","level":3,"score":0.4605502188205719},{"id":"https://openalex.org/C138816342","wikidata":"https://www.wikidata.org/wiki/Q189603","display_name":"Public health","level":2,"score":0.37429073452949524},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.34796997904777527},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.10878857970237732}],"mesh":[{"descriptor_ui":"D001315","descriptor_name":"Australia","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008331","descriptor_name":"Management Information Systems","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D011340","descriptor_name":"Problem Solving","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D012984","descriptor_name":"Software","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D013597","descriptor_name":"Systems Analysis","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D015279","descriptor_name":"Organizational Culture","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017064","descriptor_name":"Process Assessment, Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017598","descriptor_name":"Efficiency, Organizational","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D018794","descriptor_name":"Problem-Based Learning","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D019981","descriptor_name":"Health Care Sector","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true}],"locations_count":2,"locations":[{"id":"doi:10.1071/ah020191","doi":"https://doi.org/10.1071/ah020191","is_oa":true,"landing_page_url":"https://doi.org/10.1071/ah020191","pdf_url":"https://www.publish.csiro.au/ah/pdf/ah020191","source":{"id":"https://openalex.org/S176070599","display_name":"Australian Health Review","issn_l":"0156-5788","issn":["0156-5788","1449-8944"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-d","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320302","host_organization_name":"CSIRO Publishing","host_organization_lineage":["https://openalex.org/P4310320302"],"host_organization_lineage_names":["CSIRO Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Australian Health Review","raw_type":"journal-article"},{"id":"pmid:12046149","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/12046149","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Australian health review : a publication of the Australian Hospital Association","raw_type":"Journal Article"}],"best_oa_location":{"id":"doi:10.1071/ah020191","doi":"https://doi.org/10.1071/ah020191","is_oa":true,"landing_page_url":"https://doi.org/10.1071/ah020191","pdf_url":"https://www.publish.csiro.au/ah/pdf/ah020191","source":{"id":"https://openalex.org/S176070599","display_name":"Australian Health Review","issn_l":"0156-5788","issn":["0156-5788","1449-8944"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-d","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320302","host_organization_name":"CSIRO Publishing","host_organization_lineage":["https://openalex.org/P4310320302"],"host_organization_lineage_names":["CSIRO Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Australian Health Review","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.4043000042438507}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2010752412.pdf","grobid_xml":"https://content.openalex.org/works/W2010752412.grobid-xml"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W567123608","https://openalex.org/W1492856410","https://openalex.org/W1976400652","https://openalex.org/W1987591013","https://openalex.org/W2008488636","https://openalex.org/W2026948646","https://openalex.org/W2044187719","https://openalex.org/W2063115681","https://openalex.org/W2069441895","https://openalex.org/W2090993807","https://openalex.org/W2105747508","https://openalex.org/W2283125853","https://openalex.org/W2313563931","https://openalex.org/W2566407630","https://openalex.org/W4205188686","https://openalex.org/W4234126597","https://openalex.org/W4245492739"],"related_works":["https://openalex.org/W3194496973","https://openalex.org/W2972936751","https://openalex.org/W3107058957","https://openalex.org/W2081537793","https://openalex.org/W2020143173","https://openalex.org/W6939508996","https://openalex.org/W2169095873","https://openalex.org/W1995420449","https://openalex.org/W2330505508","https://openalex.org/W4245052129"],"abstract_inverted_index":{"There":[0],"are":[1],"many":[2],"complicated":[3],"and":[4,25,28,68,74],"seemingly":[5],"intractable":[6],"problems":[7],"in":[8],"the":[9],"health":[10],"care":[11],"sector.":[12],"Past":[13],"ways":[14],"to":[15,38,43,53],"address":[16],"them":[17],"have":[18,35],"involved":[19],"political":[20],"responses,":[21],"economic":[22],"restructuring,":[23],"biomedical":[24],"scientific":[26],"studies,":[27],"managerialist":[29],"or":[30],"business-oriented":[31],"tools.":[32],"Few":[33],"methods":[34],"enabled":[36],"us":[37],"develop":[39],"a":[40],"systematic":[41],"response":[42],"problems.":[44],"Our":[45],"version":[46],"of":[47],"soft":[48],"systems":[49,69],"methodology,":[50],"SSM+,":[51],"seems":[52],"improve":[54],"problem":[55],"solving":[56],"processes":[57],"by":[58],"providing":[59],"an":[60],"iterative,":[61],"staged":[62],"framework":[63],"that":[64],"emphasises":[65],"collaborative":[66],"learning":[67],"redesign":[70],"involving":[71],"both":[72],"technical":[73],"cultural":[75],"fixes.":[76]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}