{"id":"https://openalex.org/W2010455559","doi":"https://doi.org/10.1108/00251740710838013","title":"Defining the most desirable outsourcing contract between customer and vendor","display_name":"Defining the most desirable outsourcing contract between customer and vendor","publication_year":2007,"publication_date":"2007-11-17","ids":{"openalex":"https://openalex.org/W2010455559","doi":"https://doi.org/10.1108/00251740710838013","mag":"2010455559"},"language":"en","primary_location":{"id":"doi:10.1108/00251740710838013","doi":"https://doi.org/10.1108/00251740710838013","is_oa":false,"landing_page_url":"https://doi.org/10.1108/00251740710838013","pdf_url":null,"source":{"id":"https://openalex.org/S154010748","display_name":"Management Decision","issn_l":"0025-1747","issn":["0025-1747","1758-6070"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Decision","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061139208","display_name":"Leah Ann Platz","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I13511017","display_name":"Texas State University","ror":"https://ror.org/05h9q1g27","country_code":"US","type":"education","lineage":["https://openalex.org/I13511017"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Leah A. Platz","raw_affiliation_strings":["Department of Management, McCoy College of Business, Texas State University, San Marcos, Texas, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, McCoy College of Business, Texas State University, San Marcos, Texas, USA","institution_ids":["https://openalex.org/I13511017"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022237328","display_name":"Cecilia Temponi","orcid":"https://orcid.org/0000-0003-4103-105X","observed_orcids":["https://orcid.org/0000-0003-4103-105X"]},"institutions":[{"id":"https://openalex.org/I13511017","display_name":"Texas State University","ror":"https://ror.org/05h9q1g27","country_code":"US","type":"education","lineage":["https://openalex.org/I13511017"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Cecilia Temponi","raw_affiliation_strings":["Department of Management, McCoy College of Business, Texas State University, San Marcos, Texas, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, McCoy College of Business, Texas State University, San Marcos, Texas, USA","institution_ids":["https://openalex.org/I13511017"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I13511017"],"apc_list":null,"apc_paid":null,"fwci":6.7877,"has_fulltext":false,"cited_by_count":31,"citation_normalized_percentile":{"value":0.95816129,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"45","issue":"10","first_page":"1656","last_page":"1666"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outsourcing-contracts","display_name":"outsourcing contracts","score":0.9789999723434448},{"id":"https://openalex.org/keywords/customer-vendor-relationships","display_name":"customer-vendor relationships","score":0.9290000200271606},{"id":"https://openalex.org/keywords/contract-design","display_name":"contract design","score":0.7139999866485596},{"id":"https://openalex.org/keywords/contract-elements","display_name":"contract elements","score":0.5830000042915344},{"id":"https://openalex.org/keywords/supply-chain-relationships","display_name":"supply chain relationships","score":0.7850000262260437},{"id":"https://openalex.org/keywords/theoretical-model","display_name":"theoretical model","score":0.5460000038146973}],"concepts":[{"id":"https://openalex.org/C2777338717","wikidata":"https://www.wikidata.org/wiki/Q1762621","display_name":"Vendor","level":2,"score":0.8923953771591187},{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.8855363726615906},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.6070488691329956},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5998594760894775},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.523048996925354},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5208737850189209},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.4347200095653534},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.43308913707733154},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.43266937136650085},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.4201192855834961},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.374217689037323},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3727402091026306},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/00251740710838013","doi":"https://doi.org/10.1108/00251740710838013","is_oa":false,"landing_page_url":"https://doi.org/10.1108/00251740710838013","pdf_url":null,"source":{"id":"https://openalex.org/S154010748","display_name":"Management Decision","issn_l":"0025-1747","issn":["0025-1747","1758-6070"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Management Decision","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W144615683","https://openalex.org/W1541602566","https://openalex.org/W1880373759","https://openalex.org/W1974667642","https://openalex.org/W2030441301","https://openalex.org/W2044721767","https://openalex.org/W2045671079","https://openalex.org/W2050426455","https://openalex.org/W2073133360","https://openalex.org/W2084779953","https://openalex.org/W2127727745","https://openalex.org/W2530811520","https://openalex.org/W2887813077","https://openalex.org/W4234629310","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W7097332977","https://openalex.org/W2123214857","https://openalex.org/W3150929082","https://openalex.org/W2810543635","https://openalex.org/W2158118552","https://openalex.org/W1579897288","https://openalex.org/W3096781041","https://openalex.org/W2773915351","https://openalex.org/W2023710396","https://openalex.org/W1486230855"],"abstract_inverted_index":{"Purpose":[0],"The":[1,67,78,97,278],"purpose":[2],"of":[3,22,49,87,99,132,139,174,178,204,207,230,247],"this":[4,239,282],"work":[5],"is":[6,83],"to":[7,31,52,126,211,242],"identify":[8,243],"commonalities":[9],"that":[10,36,81,91,267,271],"exist":[11,92,105],"within":[12,106,111,118,171,274,281],"the":[13,20,23,54,63,100,103,108,119,140,152,167,172,179,187,205,208,212,216,228,231,248,269,275],"contracts":[14],"between":[15,38,93],"customer":[16,39],"and":[17,30,40,57,107,155,183,234],"vendor":[18,41],"companies,":[19],"nature":[21,98,229],"problems":[24,69,134,148,270],"commonly":[25,272],"associated":[26,236],"with":[27],"these":[28,123],"contracts,":[29],"provide":[32,200],"a":[33,59,84,159,201,254,259],"theoretical":[34,60,168,279],"model":[35,61,169,280],"exists":[37],"companies.":[42],"Design/methodology/approach":[43],"This":[44,197],"research":[45,51,164,198,223,240,251,266,283],"uses":[46],"multiple":[47],"sources":[48],"previous":[50,75,250],"isolate":[53],"key":[55,88,124,141,180,245],"elements":[56,90,125,142,181,246],"form":[58],"for":[62,186,219],"ideal":[64],"outsourcing":[65,95,209,232],"contract.":[66],"common":[68,85,133],"identified":[70],"were":[71],"also":[72,191,263],"derived":[73],"from":[74],"research.":[76],"Findings":[77],"paper":[79],"finds":[80],"there":[82],"set":[86,131],"contractual":[89,256,276],"most":[94],"contracts.":[96],"particular":[101],"industry":[102],"companies":[104],"specific":[109],"needs":[110],"each":[112,128],"customer\u2010vendor":[113,153,188,213],"relationship":[114,154,189,214],"can":[115,149],"be":[116,192,285],"accommodated":[117],"contract":[120,210,217,233],"by":[121],"tailoring":[122],"fit":[127],"scenario.":[129],"A":[130],"may":[135,199,284],"arise":[136,273],"when":[137],"any":[138],"are":[143],"not":[144,225],"sufficiently":[145],"addressed.":[146],"These":[147],"greatly":[150],"devalue":[151],"supply":[156],"chain":[157],"as":[158],"whole.":[160],"Research":[161],"limitations/implications":[162],"Future":[163],"should":[165,190],"examine":[166],"presented":[170,182],"context":[173],"various":[175],"industries.":[176],"Each":[177],"its":[184,235],"implications":[185,196],"further":[193],"examined.":[194],"Practical":[195],"better":[202],"understanding":[203],"importance":[206],"and/or":[215],"itself":[218],"management.":[220],"Originality/value":[221],"Previous":[222],"has":[224,262],"fully":[226],"addressed":[227],"problems.":[237],"Where":[238],"attempts":[241],"all":[244],"contract,":[249],"usually":[252],"addresses":[253],"single":[255],"element":[257],"at":[258],"time.":[260],"There":[261],"been":[264],"little":[265],"discusses":[268],"relationship.":[277],"useful.":[286]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2026-09-22T17:25:34.749102","created_date":"2016-06-24T00:00:00"}
