{"id":"https://openalex.org/W2010100546","doi":"https://doi.org/10.1108/02635570410561663","title":"Management of information technology and business process re-engineering: a case study","display_name":"Management of information technology and business process re-engineering: a case study","publication_year":2004,"publication_date":"2004-10-01","ids":{"openalex":"https://openalex.org/W2010100546","doi":"https://doi.org/10.1108/02635570410561663","mag":"2010100546"},"language":"en","primary_location":{"id":"doi:10.1108/02635570410561663","doi":"https://doi.org/10.1108/02635570410561663","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570410561663","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","dongbi-d","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001737781","display_name":"Fang Ming Zhao","orcid":"https://orcid.org/0000-0003-3718-6999","observed_orcids":["https://orcid.org/0000-0003-3718-6999"]},"institutions":[{"id":"https://openalex.org/I82951845","display_name":"RMIT University","ror":"https://ror.org/04ttjf776","country_code":"AU","type":"education","lineage":["https://openalex.org/I82951845"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Fang Zhao","raw_affiliation_strings":["School of Management, Business Faculty, RMIT University, Melbourne, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Business Faculty, RMIT University, Melbourne, Australia","institution_ids":["https://openalex.org/I82951845"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5001737781"],"corresponding_institution_ids":["https://openalex.org/I82951845"],"apc_list":null,"apc_paid":null,"fwci":6.1538,"has_fulltext":false,"cited_by_count":31,"citation_normalized_percentile":{"value":0.9575935,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"104","issue":"8","first_page":"674","last_page":"680"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9731000065803528,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9731000065803528,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.02199999988079071,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.0019000000320374966,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-technology-management","display_name":"information technology management","score":0.8100000023841858},{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"business process reengineering","score":0.9909999966621399},{"id":"https://openalex.org/keywords/sap-r-3","display_name":"SAP R/3","score":0.9900000095367432},{"id":"https://openalex.org/keywords/it-implementation","display_name":"IT implementation","score":0.6809999942779541},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.7940000295639038},{"id":"https://openalex.org/keywords/siemens","display_name":"Siemens","score":0.6079999804496765}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.8811533451080322},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.6697952151298523},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6598875522613525},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.6497507095336914},{"id":"https://openalex.org/C2778348171","wikidata":"https://www.wikidata.org/wiki/Q167037","display_name":"Corporation","level":2,"score":0.5442306399345398},{"id":"https://openalex.org/C158016649","wikidata":"https://www.wikidata.org/wiki/Q161726","display_name":"Multinational corporation","level":2,"score":0.5325974822044373},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.5293444395065308},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5100694298744202},{"id":"https://openalex.org/C100053769","wikidata":"https://www.wikidata.org/wiki/Q169893","display_name":"Siemens","level":2,"score":0.49223724007606506},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4875175654888153},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4263339638710022},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4163801372051239},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3893168270587921},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3475410044193268},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.27333831787109375},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.21150395274162292},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.17001137137413025},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1430164873600006},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1108/02635570410561663","doi":"https://doi.org/10.1108/02635570410561663","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570410561663","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","dongbi-d","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:researchbank.rmit.edu.au:rmit:3247","doi":null,"is_oa":false,"landing_page_url":"http://researchbank.rmit.edu.au/view/rmit:3247","pdf_url":null,"source":{"id":"https://openalex.org/S4306402074","display_name":"RMIT Research Repository (RMIT University Library)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I82951845","host_organization_name":"RMIT University","host_organization_lineage":["https://openalex.org/I82951845"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"},{"id":"pmh:oai:alma61RMIT.INST:11248306160001341","doi":null,"is_oa":false,"landing_page_url":"http://doi.org/10.1108/02635570410561663","pdf_url":null,"source":{"id":"https://openalex.org/S4306402074","display_name":"RMIT Research Repository (RMIT University Library)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I82951845","host_organization_name":"RMIT University","host_organization_lineage":["https://openalex.org/I82951845"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"pmh:oai:figshare.com:article/27410814","doi":null,"is_oa":false,"landing_page_url":"https://figshare.com/articles/journal_contribution/Management_of_information_technology_and_business_process_re-engineering_a_case_study/27410814","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Text"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5378999710083008}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W1513878086","https://openalex.org/W1568986740","https://openalex.org/W1594534786","https://openalex.org/W1983218613","https://openalex.org/W1987964130","https://openalex.org/W2007396685","https://openalex.org/W2020050909","https://openalex.org/W2030780155","https://openalex.org/W2048339074","https://openalex.org/W2048941109","https://openalex.org/W2050209921","https://openalex.org/W2059123156","https://openalex.org/W2082194620","https://openalex.org/W2091953191","https://openalex.org/W2139634904","https://openalex.org/W2147888747","https://openalex.org/W2858369286","https://openalex.org/W4239467311"],"related_works":["https://openalex.org/W2007396685","https://openalex.org/W4230672152","https://openalex.org/W2048339074","https://openalex.org/W2104198702","https://openalex.org/W2112076495","https://openalex.org/W2974204994","https://openalex.org/W2058411485","https://openalex.org/W2971524501","https://openalex.org/W2482203237","https://openalex.org/W201036419"],"abstract_inverted_index":{"This":[0,62],"paper":[1],"investigates":[2],"and":[3,7,26,46,59,66,89,93,101,103],"addresses":[4],"issues,":[5],"problems":[6],"challenges":[8],"that":[9,78],"a":[10,14,79],"regional":[11],"company":[12],"of":[13,22,73,95],"multinational":[15],"corporation":[16],"is":[17,85],"facing":[18],"in":[19,39,55,70],"the":[20,27,71],"implementation":[21],"IT-platforms":[23],"(SAP":[24],"R/3)":[25],"business":[28,40,58,97],"process":[29,72],"re-engineering":[30],"(BPR).":[31],"While":[32],"many":[33],"organizations":[34],"have":[35,49],"reported":[36],"significant":[37],"improvement":[38],"results":[41],"from":[42],"implementing":[43],"SAP":[44],"R/3":[45],"BPR,":[47],"others":[48],"failed":[50],"or":[51],"experienced":[52],"various":[53],"difficulties":[54],"achieving":[56],"intended":[57],"management":[60,84,99],"results.":[61],"empirical":[63],"study":[64],"describes":[65],"discusses":[67],"Siemens'":[68],"experience":[69],"implementation.":[74],"The":[75],"author":[76],"argues":[77],"holistic":[80],"approach":[81],"to":[82],"IT":[83],"needed,":[86],"which":[87],"recognises":[88],"emphasises":[90],"active":[91],"integration":[92],"interaction":[94],"strategy,":[96],"processes,":[98],"system":[100],"structure,":[102],"organizational":[104],"culture.":[105]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
