{"id":"https://openalex.org/W2007378631","doi":"https://doi.org/10.1016/j.compedu.2012.03.017","title":"Online help-seeking in communities of practice: Modeling the acceptance of conceptual artifacts","display_name":"Online help-seeking in communities of practice: Modeling the acceptance of conceptual artifacts","publication_year":2012,"publication_date":"2012-03-30","ids":{"openalex":"https://openalex.org/W2007378631","doi":"https://doi.org/10.1016/j.compedu.2012.03.017","mag":"2007378631"},"language":"en","primary_location":{"id":"doi:10.1016/j.compedu.2012.03.017","doi":"https://doi.org/10.1016/j.compedu.2012.03.017","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.compedu.2012.03.017","pdf_url":null,"source":{"id":"https://openalex.org/S4210172634","display_name":"Computers & Education","issn_l":"0360-1315","issn":["0360-1315","1873-782X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-b","erih-plus","jufo-3","ki-jl-2","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers & Education","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004894137","display_name":"Nicolae Nistor","orcid":"https://orcid.org/0000-0002-9956-1670","observed_orcids":["https://orcid.org/0000-0002-9956-1670"]},"institutions":[{"id":"https://openalex.org/I113306721","display_name":"Hiroshima University","ror":"https://ror.org/03t78wx29","country_code":"JP","type":"education","lineage":["https://openalex.org/I113306721"]},{"id":"https://openalex.org/I80046288","display_name":"Walden University","ror":"https://ror.org/02qp2hh41","country_code":"US","type":"education","lineage":["https://openalex.org/I80046288"]},{"id":"https://openalex.org/I8204097","display_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","ror":"https://ror.org/05591te55","country_code":"DE","type":"education","lineage":["https://openalex.org/I8204097"]}],"countries":["DE","JP","US"],"is_corresponding":true,"raw_author_name":"Nicolae Nistor","raw_affiliation_strings":["Department of Learning Science, Graduate School of Education, Hiroshima University, 1-1-1, Kagamiyama, Higashi-Hiroshima 739-8524, Japan","Faculty of Psychology and Educational Sciences, Ludwig-Maximilians-Universit\u00e4t, Leopoldstr. 13, D-80802 M\u00fcnchen, Germany","Richard W. Riley College of Education and Leadership, Walden University, 155 Fifth Avenue South, Minneapolis, MN 55401, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Learning Science, Graduate School of Education, Hiroshima University, 1-1-1, Kagamiyama, Higashi-Hiroshima 739-8524, Japan","institution_ids":["https://openalex.org/I113306721"]},{"raw_affiliation_string":"Faculty of Psychology and Educational Sciences, Ludwig-Maximilians-Universit\u00e4t, Leopoldstr. 13, D-80802 M\u00fcnchen, Germany","institution_ids":["https://openalex.org/I8204097"]},{"raw_affiliation_string":"Richard W. Riley College of Education and Leadership, Walden University, 155 Fifth Avenue South, Minneapolis, MN 55401, USA","institution_ids":["https://openalex.org/I80046288"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060957366","display_name":"Silke Schworm","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I60668342","display_name":"University of Regensburg","ror":"https://ror.org/01eezs655","country_code":"DE","type":"education","lineage":["https://openalex.org/I60668342"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Silke Schworm","raw_affiliation_strings":["Faculty of Psychology and Educational Sciences, University of Regensburg Universit\u00e4tsstra\u00dfe 31, D-93040 Regensburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Psychology and Educational Sciences, University of Regensburg Universit\u00e4tsstra\u00dfe 31, D-93040 Regensburg, Germany","institution_ids":["https://openalex.org/I60668342"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103867449","display_name":"Matthias Werner","orcid":"https://orcid.org/0000-0003-1717-5336","observed_orcids":["https://orcid.org/0000-0003-1717-5336"]},"institutions":[{"id":"https://openalex.org/I8204097","display_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","ror":"https://ror.org/05591te55","country_code":"DE","type":"education","lineage":["https://openalex.org/I8204097"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Matthias Werner","raw_affiliation_strings":["Faculty of Psychology and Educational Sciences, Ludwig-Maximilians-Universit\u00e4t, Leopoldstr. 13, D-80802 M\u00fcnchen, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Psychology and Educational Sciences, Ludwig-Maximilians-Universit\u00e4t, Leopoldstr. 13, D-80802 M\u00fcnchen, Germany","institution_ids":["https://openalex.org/I8204097"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5004894137"],"corresponding_institution_ids":["https://openalex.org/I113306721","https://openalex.org/I80046288","https://openalex.org/I8204097"],"apc_list":{"value":5190,"currency":"USD","value_usd":5190},"apc_paid":null,"fwci":15.4916,"has_fulltext":false,"cited_by_count":34,"citation_normalized_percentile":{"value":0.98556434,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"59","issue":"2","first_page":"774","last_page":"784"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.7304999828338623,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.7304999828338623,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.17249999940395355,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.01679999940097332,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-help-seeking","display_name":"online help-seeking","score":0.9850000143051147},{"id":"https://openalex.org/keywords/communities-of-practice","display_name":"communities of practice","score":0.9860000014305115},{"id":"https://openalex.org/keywords/perceived-social-influence","display_name":"perceived social influence","score":0.9340000152587891},{"id":"https://openalex.org/keywords/user-expectations","display_name":"user expectations","score":0.7329999804496765},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"knowledge sharing","score":0.6700000166893005},{"id":"https://openalex.org/keywords/help-desk","display_name":"help desk","score":0.5519999861717224},{"id":"https://openalex.org/keywords/division-of-labor","display_name":"division of labor","score":0.5429999828338623}],"concepts":[{"id":"https://openalex.org/C2779010991","wikidata":"https://www.wikidata.org/wiki/Q2720909","display_name":"Artifact (error)","level":2,"score":0.8558599948883057},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.7368348836898804},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.6732040643692017},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.6261361837387085},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5805176496505737},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5221672058105469},{"id":"https://openalex.org/C126042441","wikidata":"https://www.wikidata.org/wiki/Q1324888","display_name":"Frame (networking)","level":2,"score":0.5009458065032959},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3333207368850708},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.24371469020843506},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.16494685411453247},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1544710099697113},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.12272724509239197},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1016/j.compedu.2012.03.017","doi":"https://doi.org/10.1016/j.compedu.2012.03.017","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.compedu.2012.03.017","pdf_url":null,"source":{"id":"https://openalex.org/S4210172634","display_name":"Computers & Education","issn_l":"0360-1315","issn":["0360-1315","1873-782X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","dongbi-b","erih-plus","jufo-3","ki-jl-2","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Computers & Education","raw_type":"journal-article"},{"id":"pmh:oai:epub.uni-regensburg.de:63446","doi":null,"is_oa":false,"landing_page_url":"https://epub.uni-regensburg.de/63446/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401229","display_name":"University of Regensburg Publication Server (University of Regensburg)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I60668342","host_organization_name":"University of Regensburg","host_organization_lineage":["https://openalex.org/I60668342"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:scholarworks.waldenu.edu:cel_pubs-1024","doi":null,"is_oa":false,"landing_page_url":"https://scholarworks.waldenu.edu/cel_pubs/36","pdf_url":null,"source":{"id":"https://openalex.org/S4377196507","display_name":"ScholarWorks (Walden University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I80046288","host_organization_name":"Walden University","host_organization_lineage":["https://openalex.org/I80046288"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"The Richard W. Riley College of Education and Leadership Publications","raw_type":"text"},{"id":"pmh:oai:scholarworks.waldenu.edu:facpubs-1153","doi":null,"is_oa":false,"landing_page_url":"https://scholarworks.waldenu.edu/facpubs/142","pdf_url":null,"source":{"id":"https://openalex.org/S4377196507","display_name":"ScholarWorks (Walden University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I80046288","host_organization_name":"Walden University","host_organization_lineage":["https://openalex.org/I80046288"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Walden Faculty and Staff Publications","raw_type":"text"},{"id":"pmh:oai:epub.ub.uni-muenchen.de:14692","doi":null,"is_oa":false,"landing_page_url":"https://epub.ub.uni-muenchen.de/14692/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401845","display_name":"Open access LMU (Ludwid Maxmilian's Universitat Munchen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I8204097","host_organization_name":"Ludwig-Maximilians-Universit\u00e4t M\u00fcnchen","host_organization_lineage":["https://openalex.org/I8204097"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Computers & Education","raw_type":"doc-type:article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.550000011920929}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":59,"referenced_works":["https://openalex.org/W95177303","https://openalex.org/W207349764","https://openalex.org/W1493315108","https://openalex.org/W1507681363","https://openalex.org/W1551683416","https://openalex.org/W1777119744","https://openalex.org/W1780382453","https://openalex.org/W1815596065","https://openalex.org/W1854176037","https://openalex.org/W1916650488","https://openalex.org/W1945032737","https://openalex.org/W1965221482","https://openalex.org/W1971034402","https://openalex.org/W1990149316","https://openalex.org/W1998231313","https://openalex.org/W2007364183","https://openalex.org/W2010603912","https://openalex.org/W2029956739","https://openalex.org/W2040887361","https://openalex.org/W2047264379","https://openalex.org/W2048970646","https://openalex.org/W2049316200","https://openalex.org/W2066249764","https://openalex.org/W2075057699","https://openalex.org/W2081526562","https://openalex.org/W2096036274","https://openalex.org/W2100379340","https://openalex.org/W2101303443","https://openalex.org/W2102099172","https://openalex.org/W2103857331","https://openalex.org/W2111107104","https://openalex.org/W2116199508","https://openalex.org/W2118389537","https://openalex.org/W2123189502","https://openalex.org/W2125744414","https://openalex.org/W2125829696","https://openalex.org/W2143960597","https://openalex.org/W2150376909","https://openalex.org/W2158046522","https://openalex.org/W2158810718","https://openalex.org/W2163921972","https://openalex.org/W2167492395","https://openalex.org/W2168337846","https://openalex.org/W2168353148","https://openalex.org/W2184117982","https://openalex.org/W2489865376","https://openalex.org/W2495494283","https://openalex.org/W2496631809","https://openalex.org/W2561925255","https://openalex.org/W2612435456","https://openalex.org/W2734587004","https://openalex.org/W2735699264","https://openalex.org/W2784146925","https://openalex.org/W3125976894","https://openalex.org/W4244762776","https://openalex.org/W4245993298","https://openalex.org/W6636524103","https://openalex.org/W6637453002","https://openalex.org/W6722864503"],"related_works":["https://openalex.org/W2134285124","https://openalex.org/W1934164021","https://openalex.org/W133085318","https://openalex.org/W2058928891","https://openalex.org/W2186877459","https://openalex.org/W611396943","https://openalex.org/W1482977172","https://openalex.org/W7098899930","https://openalex.org/W1730815508","https://openalex.org/W2129098507"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":5},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}