{"id":"https://openalex.org/W2006286325","doi":"https://doi.org/10.1080/14697017.2011.576653","title":"Dispersed Change Agency and the Improvisation of Strategies During Processes of Change","display_name":"Dispersed Change Agency and the Improvisation of Strategies During Processes of Change","publication_year":2011,"publication_date":"2011-05-25","ids":{"openalex":"https://openalex.org/W2006286325","doi":"https://doi.org/10.1080/14697017.2011.576653","mag":"2006286325"},"language":"en","primary_location":{"id":"doi:10.1080/14697017.2011.576653","doi":"https://doi.org/10.1080/14697017.2011.576653","is_oa":false,"landing_page_url":"https://doi.org/10.1080/14697017.2011.576653","pdf_url":null,"source":{"id":"https://openalex.org/S38613568","display_name":"Journal of Change Management","issn_l":"1469-7017","issn":["1469-7017","1479-1811"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Change Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5000291642","display_name":"Kathryn Charles","orcid":"https://orcid.org/0000-0003-0363-1724","observed_orcids":["https://orcid.org/0000-0003-0363-1724"]},"institutions":[{"id":"https://openalex.org/I195460627","display_name":"University of Aberdeen","ror":"https://ror.org/016476m91","country_code":"GB","type":"education","lineage":["https://openalex.org/I195460627"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Kathryn Charles","raw_affiliation_strings":["Health Service Research Unit, Aberdeen University, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Health Service Research Unit, Aberdeen University, UK","institution_ids":["https://openalex.org/I195460627"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013179086","display_name":"Patrick Dawson","orcid":"https://orcid.org/0000-0002-3175-1275","observed_orcids":["https://orcid.org/0000-0002-3175-1275"]},"institutions":[{"id":"https://openalex.org/I195460627","display_name":"University of Aberdeen","ror":"https://ror.org/016476m91","country_code":"GB","type":"education","lineage":["https://openalex.org/I195460627"]},{"id":"https://openalex.org/I204824540","display_name":"University of Wollongong","ror":"https://ror.org/00jtmb277","country_code":"AU","type":"education","lineage":["https://openalex.org/I204824540"]}],"countries":["AU","GB"],"is_corresponding":true,"raw_author_name":"Patrick Dawson","raw_affiliation_strings":["University of Aberdeen Business School, UK ; University of Wollongong, Australia","University of Aberdeen Business School , UK","University of Wollongong , Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Aberdeen Business School, UK ; University of Wollongong, Australia","institution_ids":["https://openalex.org/I195460627","https://openalex.org/I204824540"]},{"raw_affiliation_string":"University of Aberdeen Business School , UK","institution_ids":["https://openalex.org/I195460627"]},{"raw_affiliation_string":"University of Wollongong , Australia","institution_ids":["https://openalex.org/I204824540"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5013179086"],"corresponding_institution_ids":["https://openalex.org/I195460627","https://openalex.org/I204824540"],"apc_list":null,"apc_paid":null,"fwci":1.2966,"has_fulltext":false,"cited_by_count":22,"citation_normalized_percentile":{"value":0.85074908,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"11","issue":"3","first_page":"329","last_page":"351"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13449","display_name":"Organizational Management and Change","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.8859999775886536},{"id":"https://openalex.org/keywords/erp-implementation","display_name":"ERP implementation","score":0.953000009059906},{"id":"https://openalex.org/keywords/multinational-corporations","display_name":"multinational corporations","score":0.8899999856948853},{"id":"https://openalex.org/keywords/leadership","display_name":"leadership","score":0.5460000038146973},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.6660000085830688},{"id":"https://openalex.org/keywords/best-practices","display_name":"best practices","score":0.8330000042915344},{"id":"https://openalex.org/keywords/global-implementation","display_name":"global implementation","score":0.3840000033378601}],"concepts":[{"id":"https://openalex.org/C125468537","wikidata":"https://www.wikidata.org/wiki/Q214961","display_name":"Improvisation","level":2,"score":0.9276097416877747},{"id":"https://openalex.org/C158016649","wikidata":"https://www.wikidata.org/wiki/Q161726","display_name":"Multinational corporation","level":2,"score":0.7154965996742249},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.6642613410949707},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.4939771294593811},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.461856484413147},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.4434587359428406},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43404263257980347},{"id":"https://openalex.org/C2778348171","wikidata":"https://www.wikidata.org/wiki/Q167037","display_name":"Corporation","level":2,"score":0.4326742887496948},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4200953543186188},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.398101806640625},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3946970999240875},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.25889426469802856},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.18901550769805908},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10277819633483887},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.09267893433570862},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.06963494420051575},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/14697017.2011.576653","doi":"https://doi.org/10.1080/14697017.2011.576653","is_oa":false,"landing_page_url":"https://doi.org/10.1080/14697017.2011.576653","pdf_url":null,"source":{"id":"https://openalex.org/S38613568","display_name":"Journal of Change Management","issn_l":"1469-7017","issn":["1469-7017","1479-1811"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Change Management","raw_type":"journal-article"},{"id":"pmh:oai:ro.uow.edu.au:commpapers-3540","doi":null,"is_oa":false,"landing_page_url":"https://ro.uow.edu.au/commpapers/2491","pdf_url":null,"source":{"id":"https://openalex.org/S4306400510","display_name":"Research Online (University of Wollongong)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I204824540","host_organization_name":"University of Wollongong","host_organization_lineage":["https://openalex.org/I204824540"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Faculty of Commerce - Papers (Archive)","raw_type":"article"},{"id":"pmh:oai:digital.library.adelaide.edu.au:2440/108133","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/2440/108133","pdf_url":null,"source":{"id":"https://openalex.org/S4306401835","display_name":"Adelaide Research & Scholarship (AR&S) (University of Adelaide)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I5681781","host_organization_name":"The University of Adelaide","host_organization_lineage":["https://openalex.org/I5681781"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://doi.org/10.1080/14697017.2011.576653","raw_type":"Journal article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":60,"referenced_works":["https://openalex.org/W26484630","https://openalex.org/W57293597","https://openalex.org/W78838563","https://openalex.org/W92225279","https://openalex.org/W128946553","https://openalex.org/W568522892","https://openalex.org/W574672412","https://openalex.org/W608053004","https://openalex.org/W1505428009","https://openalex.org/W1516872388","https://openalex.org/W1520382131","https://openalex.org/W1548931286","https://openalex.org/W1570113716","https://openalex.org/W1574345320","https://openalex.org/W1574787923","https://openalex.org/W1582389683","https://openalex.org/W1585393095","https://openalex.org/W1589432900","https://openalex.org/W1696650694","https://openalex.org/W1839841709","https://openalex.org/W1968761612","https://openalex.org/W1972626305","https://openalex.org/W1981046774","https://openalex.org/W1983990200","https://openalex.org/W1994173157","https://openalex.org/W2002656340","https://openalex.org/W2011526406","https://openalex.org/W2016168026","https://openalex.org/W2017151303","https://openalex.org/W2029252902","https://openalex.org/W2034785598","https://openalex.org/W2038943634","https://openalex.org/W2043132486","https://openalex.org/W2060326988","https://openalex.org/W2068509574","https://openalex.org/W2088887576","https://openalex.org/W2094718069","https://openalex.org/W2097676463","https://openalex.org/W2098925541","https://openalex.org/W2113222723","https://openalex.org/W2131308675","https://openalex.org/W2137240809","https://openalex.org/W2137650964","https://openalex.org/W2138625093","https://openalex.org/W2145814791","https://openalex.org/W2148213452","https://openalex.org/W2149838966","https://openalex.org/W2162251541","https://openalex.org/W2167085108","https://openalex.org/W2169916179","https://openalex.org/W2327141799","https://openalex.org/W2338830456","https://openalex.org/W2582377764","https://openalex.org/W2598338877","https://openalex.org/W2932440884","https://openalex.org/W3123397884","https://openalex.org/W4234752629","https://openalex.org/W4297081765","https://openalex.org/W4300168938","https://openalex.org/W4388113701"],"related_works":["https://openalex.org/W767586534","https://openalex.org/W2087862203","https://openalex.org/W7100317471","https://openalex.org/W2117665356","https://openalex.org/W2289290626","https://openalex.org/W604870043","https://openalex.org/W3046788698","https://openalex.org/W2975528148","https://openalex.org/W1985897901","https://openalex.org/W2468920058"],"abstract_inverted_index":{"This":[0,81,94],"article":[1,82],"explores":[2],"the":[3,17,25,48,79,90,96,100,124,140],"implementation":[4,103],"of":[5,19,31,50,89,120,126,131,135,142,146],"enterprise":[6],"resource":[7],"planning":[8],"(ERP)":[9],"in":[10,47,72,122],"a":[11,107],"multinational":[12],"corporation":[13],"(MNC).":[14],"It":[15],"examines":[16],"notion":[18],"dispersed":[20,127],"change":[21,32,128],"agency":[22],"and":[23,39,61,78,133],"investigates":[24],"part":[26,88],"played":[27],"by":[28,106],"different":[29,69],"types":[30],"teams,":[33],"focusing":[34],"on":[35,84,116],"their":[36],"roles,":[37],"interactions":[38],"competencies.":[40],"A":[41,112],"processual":[42],"research":[43],"methodology":[44],"was":[45,95,104],"used":[46],"collection":[49,65],"data":[51,85],"through":[52],"non-participant":[53],"observation,":[54],"face-to-face":[55],"interviews":[56,59],"(68),":[57],"telephone":[58],"(3)":[60],"documentary":[62],"evidence.":[63],"Data":[64],"occurred":[66],"at":[67],"four":[68],"geographical":[70],"locations":[71],"Norway,":[73],"Russia,":[74],"Paris":[75,91],"(MNC":[76],"headquarters)":[77],"UK.":[80],"draws":[83],"collected":[86],"as":[87],"case":[92],"study.":[93],"location":[97],"from":[98],"where":[99],"ERP":[101,147],"global":[102],"coordinated":[105],"specially":[108],"created":[109],"project":[110],"team.":[111],"key":[113],"finding":[114],"centres":[115],"questioning":[117],"conventional":[118],"notions":[119],"leadership":[121],"highlighting":[123],"importance":[125],"agency,":[129],"clusters":[130],"competencies":[132],"development":[134],"best":[136],"practices":[137],"to":[138],"facilitate":[139],"improvisation":[141],"strategy":[143],"during":[144],"processes":[145],"change.":[148]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":2}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}