{"id":"https://openalex.org/W2006115960","doi":"https://doi.org/10.1108/jmd-05-2012-0058","title":"Improving change management: how communication nature influences resistance to change","display_name":"Improving change management: how communication nature influences resistance to change","publication_year":2014,"publication_date":"2014-04-08","ids":{"openalex":"https://openalex.org/W2006115960","doi":"https://doi.org/10.1108/jmd-05-2012-0058","mag":"2006115960"},"language":"en","primary_location":{"id":"doi:10.1108/jmd-05-2012-0058","doi":"https://doi.org/10.1108/jmd-05-2012-0058","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jmd-05-2012-0058","pdf_url":null,"source":{"id":"https://openalex.org/S204305389","display_name":"Journal of Management Development","issn_l":"0262-1711","issn":["0262-1711","1758-7492"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Development","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://hal.science/hal-00802173","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103949081","display_name":"Paula Matos Marques Sim\u00f5es","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I65029402","display_name":"Funda\u00e7\u00e3o Dom Cabral","ror":"https://ror.org/04mz9da58","country_code":"BR","type":"nonprofit","lineage":["https://openalex.org/I65029402"]},{"id":"https://openalex.org/I68666633","display_name":"Grenoble Ecole de Management","ror":"https://ror.org/01h4fxd96","country_code":"FR","type":"education","lineage":["https://openalex.org/I68666633"]}],"countries":["BR","FR"],"is_corresponding":false,"raw_author_name":"Paula Matos Marques Simoes","raw_affiliation_strings":["Fundacao Dom Cabral, Belo Horizonte, Brazil & Grenoble Ecole de Management, France"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fundacao Dom Cabral, Belo Horizonte, Brazil & Grenoble Ecole de Management, France","institution_ids":["https://openalex.org/I65029402","https://openalex.org/I68666633"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071878669","display_name":"Mark Esposito","orcid":"https://orcid.org/0000-0001-6047-7415","observed_orcids":["https://orcid.org/0000-0001-6047-7415"]},"institutions":[{"id":"https://openalex.org/I241749","display_name":"University of Cambridge","ror":"https://ror.org/013meh722","country_code":"GB","type":"education","lineage":["https://openalex.org/I241749"]},{"id":"https://openalex.org/I68666633","display_name":"Grenoble Ecole de Management","ror":"https://ror.org/01h4fxd96","country_code":"FR","type":"education","lineage":["https://openalex.org/I68666633"]}],"countries":["FR","GB"],"is_corresponding":false,"raw_author_name":"Mark Esposito","raw_affiliation_strings":["Grenoble Ecole de Management, France & University of Cambridge, CPSL, Cambridge, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grenoble Ecole de Management, France & University of Cambridge, CPSL, Cambridge, UK","institution_ids":["https://openalex.org/I241749","https://openalex.org/I68666633"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":15.3636,"has_fulltext":false,"cited_by_count":101,"citation_normalized_percentile":{"value":0.98606289,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"33","issue":"4","first_page":"324","last_page":"341"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13449","display_name":"Organizational Management and Change","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13226","display_name":"Appreciative Inquiry and Organizational Change","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.9279999732971191},{"id":"https://openalex.org/keywords/resistance-to-change","display_name":"resistance to change","score":0.9940000176429749},{"id":"https://openalex.org/keywords/change-communication","display_name":"change communication","score":0.6740000247955322},{"id":"https://openalex.org/keywords/dialogic-communication","display_name":"dialogic communication","score":0.9750000238418579},{"id":"https://openalex.org/keywords/radical-change","display_name":"radical change","score":0.5789999961853027},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.6470000147819519}],"concepts":[{"id":"https://openalex.org/C57473165","wikidata":"https://www.wikidata.org/wiki/Q7315604","display_name":"Resistance (ecology)","level":2,"score":0.7192149758338928},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6769862174987793},{"id":"https://openalex.org/C2778679518","wikidata":"https://www.wikidata.org/wiki/Q3025969","display_name":"Dialogic","level":2,"score":0.6752045154571533},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.6148487329483032},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5843700766563416},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5452135801315308},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.40162843465805054},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39615508913993835},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3753395080566406},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3069024085998535},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29642170667648315},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.26785773038864136},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2675324082374573},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.09220081567764282},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":6,"locations":[{"id":"doi:10.1108/jmd-05-2012-0058","doi":"https://doi.org/10.1108/jmd-05-2012-0058","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jmd-05-2012-0058","pdf_url":null,"source":{"id":"https://openalex.org/S204305389","display_name":"Journal of Management Development","issn_l":"0262-1711","issn":["0262-1711","1758-7492"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Development","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.739.5011","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.739.5011","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://hal.inria.fr/docs/00/80/21/73/PDF/ResistanceChange.pdf","raw_type":"text"},{"id":"mag:3122154701","doi":null,"is_oa":false,"landing_page_url":"https://EconPapers.repec.org/RePEc:hal:wpaper:hal-00802173","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"RePEc: Research Papers in Economics","raw_type":null},{"id":"pmh:oai:HAL:hal-00802173v1","doi":null,"is_oa":true,"landing_page_url":"https://hal.science/hal-00802173","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2012","raw_type":"info:eu-repo/semantics/preprint"},{"id":"pmh:oai:RePEc:hal:gemwpa:hal-00802173","doi":null,"is_oa":false,"landing_page_url":"https://hal.science/hal-00802173v1/document","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"preprint"},{"id":"pmh:oai:RePEc:hal:wpaper:hal-00802173","doi":null,"is_oa":false,"landing_page_url":"https://hal.archives-ouvertes.fr/hal-00802173/document","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"preprint"}],"best_oa_location":{"id":"pmh:oai:HAL:hal-00802173v1","doi":null,"is_oa":true,"landing_page_url":"https://hal.science/hal-00802173","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"2012","raw_type":"info:eu-repo/semantics/preprint"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":52,"referenced_works":["https://openalex.org/W1498488428","https://openalex.org/W1512147248","https://openalex.org/W1527311855","https://openalex.org/W1545196313","https://openalex.org/W1557919174","https://openalex.org/W1596887687","https://openalex.org/W1967918950","https://openalex.org/W1980125258","https://openalex.org/W1994257411","https://openalex.org/W2002563863","https://openalex.org/W2002950583","https://openalex.org/W2006155468","https://openalex.org/W2007930383","https://openalex.org/W2014529076","https://openalex.org/W2020110382","https://openalex.org/W2029753496","https://openalex.org/W2032692513","https://openalex.org/W2038272572","https://openalex.org/W2039015740","https://openalex.org/W2039079260","https://openalex.org/W2039290152","https://openalex.org/W2042501315","https://openalex.org/W2045539511","https://openalex.org/W2049433258","https://openalex.org/W2058461087","https://openalex.org/W2063101369","https://openalex.org/W2068416095","https://openalex.org/W2074291772","https://openalex.org/W2079590043","https://openalex.org/W2086617594","https://openalex.org/W2096451403","https://openalex.org/W2098201245","https://openalex.org/W2102916105","https://openalex.org/W2103612098","https://openalex.org/W2119861206","https://openalex.org/W2141116345","https://openalex.org/W2141951329","https://openalex.org/W2154820256","https://openalex.org/W2167928095","https://openalex.org/W2282449723","https://openalex.org/W2317324080","https://openalex.org/W2487495879","https://openalex.org/W2506936873","https://openalex.org/W2752598306","https://openalex.org/W2921083694","https://openalex.org/W2967122860","https://openalex.org/W3122999326","https://openalex.org/W4241243496","https://openalex.org/W4241315575","https://openalex.org/W4251511622","https://openalex.org/W4285719527","https://openalex.org/W6655894601"],"related_works":["https://openalex.org/W2775542025","https://openalex.org/W1783494633","https://openalex.org/W6996510878","https://openalex.org/W2907269304","https://openalex.org/W7111563500","https://openalex.org/W2794137304","https://openalex.org/W3093625263","https://openalex.org/W4400503913","https://openalex.org/W1626230161","https://openalex.org/W2489577271"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,42,68,83],"Little":[2],"has":[3,45],"been":[4,46],"studied":[5],"yet":[6],"in":[7,30,38,106],"terms":[8],"of":[9,18,85],"how":[10,102],"communication":[11,57,80,98,103,115],"nature":[12,58],"influences":[13],"change":[14,55,65,94,114],"process.":[15,66],"The":[16],"purpose":[17],"this":[19,39],"paper":[20],"is":[21,73],"to":[22,36,48,51,54,77,93,112],"explore":[23],"a":[24,31,63],"case":[25,87],"study":[26,88],"that":[27,91],"takes":[28],"part":[29],"broader":[32],"research":[33],"project,":[34],"aimed":[35],"contribute":[37],"direction.":[40],"Design/methodology/approach":[41],"Mix":[43],"methodology":[44],"applied":[47],"the":[49,86],"findings,":[50],"characterize":[52,78],"resistance":[53,92],"and":[56,99],"within":[59],"one":[60],"organization":[61],"under":[62,96],"radical":[64],"Findings":[67,84],"One":[69],"main":[70],"theoretical":[71],"contribution":[72],"an":[74],"instrumental":[75],"grid":[76],"dialogic":[79,97],"nature.":[81],"Originality/value":[82],"originally":[89],"indicate":[90],"reduces":[95],"by":[100],"revealing":[101],"dimensions":[104],"perform":[105],"time,":[107],"practitioners":[108],"may":[109],"enhance":[110],"guidelines":[111],"effective":[113],"management.":[116]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":14},{"year":2019,"cited_by_count":13},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":9},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":3}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
