{"id":"https://openalex.org/W2006038500","doi":"https://doi.org/10.4043/23620-ms","title":"The New Edge In Knowledge: How Knowledge Management Is Changing The Way We Do Business","display_name":"The New Edge In Knowledge: How Knowledge Management Is Changing The Way We Do Business","publication_year":2012,"publication_date":"2012-04-30","ids":{"openalex":"https://openalex.org/W2006038500","doi":"https://doi.org/10.4043/23620-ms","mag":"2006038500"},"language":"en","primary_location":{"id":"doi:10.4043/23620-ms","doi":"https://doi.org/10.4043/23620-ms","is_oa":false,"landing_page_url":"https://doi.org/10.4043/23620-ms","pdf_url":null,"source":{"id":"https://openalex.org/S4306521389","display_name":"Offshore Technology Conference","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Offshore Technology Conference","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024365622","display_name":"Cindy Hubert","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210098644","display_name":"American Productivity and Quality Center","ror":"https://ror.org/00g3ck957","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210098644"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Cindy Hubert","raw_affiliation_strings":["APQC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"APQC","institution_ids":["https://openalex.org/I4210098644"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5024365622"],"corresponding_institution_ids":["https://openalex.org/I4210098644"],"apc_list":null,"apc_paid":null,"fwci":32.0248,"has_fulltext":false,"cited_by_count":165,"citation_normalized_percentile":{"value":0.99528857,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.8353999853134155,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.8353999853134155,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.03400000184774399,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.032499998807907104,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.9990000128746033},{"id":"https://openalex.org/keywords/oil-industry","display_name":"oil and gas industry","score":0.984000027179718},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"knowledge sharing","score":0.6069999933242798},{"id":"https://openalex.org/keywords/tacit-knowledge","display_name":"tacit knowledge","score":0.8169999718666077},{"id":"https://openalex.org/keywords/explicit-knowledge","display_name":"explicit knowledge","score":0.949999988079071},{"id":"https://openalex.org/keywords/knowledge-capture","display_name":"knowledge capture","score":0.6140000224113464},{"id":"https://openalex.org/keywords/organizational-agility","display_name":"organizational agility","score":0.7239999771118164},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.6629999876022339},{"id":"https://openalex.org/keywords/lessons-learned","display_name":"lessons learned","score":0.5690000057220459},{"id":"https://openalex.org/keywords/knowledge-management-systems","display_name":"knowledge management systems","score":0.5699999928474426},{"id":"https://openalex.org/keywords/drilling-operations","display_name":"drilling operations","score":0.4950000047683716},{"id":"https://openalex.org/keywords/knowledge-retention","display_name":"knowledge retention","score":0.3889999985694885}],"concepts":[{"id":"https://openalex.org/C14185376","wikidata":"https://www.wikidata.org/wiki/Q30232","display_name":"Agile software development","level":2,"score":0.6492707133293152},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5984405279159546},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5678219199180603},{"id":"https://openalex.org/C184356942","wikidata":"https://www.wikidata.org/wiki/Q830382","display_name":"Best practice","level":2,"score":0.505031168460846},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.4781518876552582},{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.4650382399559021},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.4537234604358673},{"id":"https://openalex.org/C2776960227","wikidata":"https://www.wikidata.org/wiki/Q2586354","display_name":"Knowledge transfer","level":2,"score":0.42888525128364563},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.41219669580459595},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.3297935724258423},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.2625466585159302},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.23348116874694824},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22400787472724915},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.11465021967887878},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10766714811325073},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4043/23620-ms","doi":"https://doi.org/10.4043/23620-ms","is_oa":false,"landing_page_url":"https://doi.org/10.4043/23620-ms","pdf_url":null,"source":{"id":"https://openalex.org/S4306521389","display_name":"Offshore Technology Conference","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Offshore Technology Conference","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/17","score":0.5699999928474426,"display_name":"Partnerships for the goals"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W1982219218","https://openalex.org/W6992185789","https://openalex.org/W1978929191","https://openalex.org/W2778070366","https://openalex.org/W4393406932","https://openalex.org/W7104908687","https://openalex.org/W2005850164","https://openalex.org/W2919529789","https://openalex.org/W3125429420","https://openalex.org/W6982019458"],"abstract_inverted_index":{"Abstract":[0],"The":[1,51,117,143,154,178,198,216],"project":[2],"challenges":[3],"of":[4,37,48,141,156,203,218],"the":[5,18,42,46,62,78,83,88,106,165,182,219,223],"oil":[6,166],"and":[7,20,59,66,76,86,94,113,167,171,186,195,205,214,268,290],"gas":[8,168],"industry":[9],"are":[10,87,189,234],"characterized":[11],"by":[12,32],"changeand":[13],"uncertainty.":[14],"Work":[15],"operations":[16],"span":[17],"globe":[19],"smooth":[21],"working":[22],"partnershipscannot":[23],"be":[24,228],"anticipated.":[25],"However,":[26],"we":[27,145,257],"can":[28],"confront":[29],"that":[30,222,293],"uncertainty":[31],"becomingmore":[33],"agile.":[34],"Greater":[35],"levels":[36],"agility":[38],"rest":[39],"upon":[40,201],"leveraging":[41],"power":[43],"ofknowledge":[44],"-":[45,126,128],"cornerstone":[47],"successful":[49],"corporations.":[50],"difference":[52],"between":[53],"powerful":[54],"Knowledge":[55,251],"Management":[56],"(KM)":[57],"programs":[58],"thealso-ran":[60],"is":[61,73,100,115,123,159,221,278,295],"ability":[63],"to":[64,105,147,160,174,192,227,235],"identify":[65],"enable":[67],"critical":[68,89],"knowledge.":[69,273],"Theknowledge":[70],"management":[71],"system":[72,84],"a":[74,229,254,275],"tool":[75],"not":[77],"end":[79],"product.":[80],"People":[81],"stillmake":[82],"work":[85],"component":[90],"for":[91],"input,":[92],"expertcollaboration,":[93],"mentoring.":[95],"In":[96,274],"fact":[97],"business":[98,176],"value":[99],"created":[101],"when":[102],"criticalknowledge":[103],"gets":[104],"right":[107],"person":[108],"at":[109],"their":[110,283],"teachable":[111],"moment":[112],"it":[114,130,271],"applied.":[116],"crucial":[118],"knowledge-set":[119],"within":[120],"your":[121,232],"organization":[122],"often":[124],"hidden":[125],"sometimesburied":[127],"because":[129],"resides":[131],"in":[132,135,164,245,262],"people":[133,265],"or":[134,139,241],"many":[136],"electronic":[137],"reports":[138],"instacks":[140],"lessons-learnt.":[142],"question":[144],"need":[146],"ponder":[148],"is:":[149],"Can":[150],"too":[151],"muchknowledge":[152],"flow?":[153],"goal":[155],"this":[157],"paper":[158,199,224],"outline":[161],"how":[162],"executives":[163],"industrycan":[169],"capture":[170],"share":[172],"knowledge":[173,238,259,277,294],"improve":[175],"performance.":[177],"papercontents":[179],"will":[180,225],"detail":[181],"best,":[183],"most":[184],"practical":[185,255],"innovative":[187],"practicesorganizations":[188],"using":[190],"today":[191],"create,":[193],"maintain":[194],"measure":[196],"knowledgesystems.":[197],"draws":[200],"decades":[202],"research":[204],"experiential":[206],"learning":[207],"onperformance":[208],"analytics,":[209],"best":[210,243],"practices,":[211],"process":[212],"improvement,":[213],"knowledgemanagement.":[215],"hope":[217],"author":[220],"prove":[226],"usefulreference":[230],"whether":[231,292],"needs":[233],"retain":[236],"technical":[237],"across":[239],"globaloperations":[240],"transfer":[242],"practices":[244],"complex":[246],"drilling":[247],"geographies.":[248],"What":[249],"Is":[250],"Management?":[252],"From":[253],"perspective,":[256],"define":[258],"as":[260],"information":[261,267],"action.":[263],"Until":[264],"take":[266],"use":[269],"it,":[270],"isn't":[272],"businesscontext,":[276],"what":[279],"employees":[280],"know":[281],"about":[282],"customers,":[284],"each":[285],"other,":[286],"products,":[287],"processes,":[288],"mistakes,":[289],"successes,":[291],"tacitor":[296],"explicit.":[297]},"counts_by_year":[{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":12},{"year":2018,"cited_by_count":13},{"year":2017,"cited_by_count":16},{"year":2016,"cited_by_count":22},{"year":2015,"cited_by_count":18},{"year":2014,"cited_by_count":20},{"year":2013,"cited_by_count":9},{"year":2012,"cited_by_count":10}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2016-06-24T00:00:00"}