{"id":"https://openalex.org/W2005657065","doi":"https://doi.org/10.1177/108602669100500204","title":"Fire alarms and siren songs: the role of issues management in the prevention of, and response to, organizational crises","display_name":"Fire alarms and siren songs: the role of issues management in the prevention of, and response to, organizational crises","publication_year":1991,"publication_date":"1991-06-01","ids":{"openalex":"https://openalex.org/W2005657065","doi":"https://doi.org/10.1177/108602669100500204","mag":"2005657065"},"language":"en","primary_location":{"id":"doi:10.1177/108602669100500204","doi":"https://doi.org/10.1177/108602669100500204","is_oa":false,"landing_page_url":"https://doi.org/10.1177/108602669100500204","pdf_url":null,"source":{"id":"https://openalex.org/S4210193514","display_name":"Industrial Crisis Quarterly","issn_l":"0921-8106","issn":["0921-8106"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Crisis Quarterly","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083702351","display_name":"John F. Mahon","orcid":"https://orcid.org/0000-0002-9450-7798","observed_orcids":["https://orcid.org/0000-0002-9450-7798"]},"institutions":[{"id":"https://openalex.org/I111088046","display_name":"Boston University","ror":"https://ror.org/05qwgg493","country_code":"US","type":"education","lineage":["https://openalex.org/I111088046"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John F. Mahon","raw_affiliation_strings":["Boston University, Boston, MA 02215, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Boston University, Boston, MA 02215, USA","institution_ids":["https://openalex.org/I111088046"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030126440","display_name":"Philip L. Cochran","orcid":"https://orcid.org/0000-0003-2228-3673","observed_orcids":["https://orcid.org/0000-0003-2228-3673"]},"institutions":[{"id":"https://openalex.org/I130769515","display_name":"Pennsylvania State University","ror":"https://ror.org/04p491231","country_code":"US","type":"education","lineage":["https://openalex.org/I130769515"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Philip L. Cochran","raw_affiliation_strings":["Center for Issues Management Research, Pennsylvania State University, State College, PA 16802, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Center for Issues Management Research, Pennsylvania State University, State College, PA 16802, USA","institution_ids":["https://openalex.org/I130769515"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":7.9703,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.96979303,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"5","issue":"2","first_page":"155","last_page":"176"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10747","display_name":"Disaster Management and Resilience","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14465","display_name":"Leadership, Behavior, and Decision-Making Studies","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/issue-management","display_name":"issue management","score":0.7160000205039978},{"id":"https://openalex.org/keywords/crisis-management","display_name":"crisis management","score":0.9610000252723694},{"id":"https://openalex.org/keywords/organizational-crisis","display_name":"organizational crisis","score":0.8450000286102295},{"id":"https://openalex.org/keywords/crisis-prevention","display_name":"crisis prevention","score":0.8650000095367432},{"id":"https://openalex.org/keywords/warning-signs","display_name":"warning signs","score":0.6869999766349792},{"id":"https://openalex.org/keywords/crisis-response","display_name":"crisis response","score":0.4320000112056732},{"id":"https://openalex.org/keywords/organizational-communication","display_name":"organizational communication","score":0.41100001335144043},{"id":"https://openalex.org/keywords/crisis-escalation","display_name":"crisis escalation","score":0.3199999928474426}],"concepts":[{"id":"https://openalex.org/C160844653","wikidata":"https://www.wikidata.org/wiki/Q150986","display_name":"Siren (mythology)","level":2,"score":0.8415214419364929},{"id":"https://openalex.org/C2780851881","wikidata":"https://www.wikidata.org/wiki/Q1141276","display_name":"Crisis management","level":2,"score":0.6519845724105835},{"id":"https://openalex.org/C2994071780","wikidata":"https://www.wikidata.org/wiki/Q2019180","display_name":"Warning signs","level":2,"score":0.5454358458518982},{"id":"https://openalex.org/C29825287","wikidata":"https://www.wikidata.org/wiki/Q1427940","display_name":"Warning system","level":2,"score":0.5211722254753113},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.49811577796936035},{"id":"https://openalex.org/C2987285537","wikidata":"https://www.wikidata.org/wiki/Q1460420","display_name":"Crisis response","level":2,"score":0.49477046728134155},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48914602398872375},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4870484173297882},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4798445403575897},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3994940519332886},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3736753761768341},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.2885916233062744},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.21275275945663452},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.20584067702293396},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.09974747896194458},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0884338915348053},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C74916050","wikidata":"https://www.wikidata.org/wiki/Q841090","display_name":"Classics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/108602669100500204","doi":"https://doi.org/10.1177/108602669100500204","is_oa":false,"landing_page_url":"https://doi.org/10.1177/108602669100500204","pdf_url":null,"source":{"id":"https://openalex.org/S4210193514","display_name":"Industrial Crisis Quarterly","issn_l":"0921-8106","issn":["0921-8106"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Crisis Quarterly","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W657724540","https://openalex.org/W1984849931","https://openalex.org/W2030099819","https://openalex.org/W2051718275","https://openalex.org/W2077071188","https://openalex.org/W2083094471","https://openalex.org/W2090255830","https://openalex.org/W2098201245","https://openalex.org/W2158245530","https://openalex.org/W2163721355","https://openalex.org/W2169353941","https://openalex.org/W2312419221","https://openalex.org/W2324008521","https://openalex.org/W4254878567"],"related_works":["https://openalex.org/W1529253660","https://openalex.org/W1508828595","https://openalex.org/W4243012055","https://openalex.org/W68371569","https://openalex.org/W7019931556","https://openalex.org/W1978936348","https://openalex.org/W2478067892","https://openalex.org/W2026317919","https://openalex.org/W7096373476","https://openalex.org/W172831895"],"abstract_inverted_index":{"The":[0],"focus":[1],"of":[2,63,70],"this":[3],"paper":[4],"is":[5],"on":[6],"the":[7,30,43,60],"interplay":[8],"between":[9],"and":[10,13,37,66,73],"among":[11],"issues":[12,34],"crisis":[14],"management.":[15],"These":[16],"linkages":[17],"have":[18],"not":[19],"been":[20],"previously":[21],"explored":[22],"in":[23],"any":[24],"depth.":[25],"This":[26],"analysis":[27],"addresses:":[28],"(1)":[29],"process":[31],"by":[32],"which":[33],"become":[35,49],"crises":[36,72],"suggests":[38],"specific":[39],"criteria":[40],"to":[41,48],"evaluate":[42],"potential":[44],"for":[45],"an":[46],"issue":[47],"a":[50],"cri":[51],"sis":[52],";":[53],"(2)":[54],"offers":[55,68],"reasons":[56],"why":[57],"organizations":[58],"miss":[59],"warning":[61],"signs":[62],"impending":[64],"crises;":[65],"(3)":[67],"examples":[69],"recent":[71],"draws":[74],"lessons":[75],"from":[76],"those":[77],"experiences.":[78]},"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":2},{"year":2014,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2016-06-24T00:00:00"}
