{"id":"https://openalex.org/W2005107626","doi":"https://doi.org/10.1002/crq.20020","title":"The role of interactional competence in mediation","display_name":"The role of interactional competence in mediation","publication_year":2010,"publication_date":"2010-12-01","ids":{"openalex":"https://openalex.org/W2005107626","doi":"https://doi.org/10.1002/crq.20020","mag":"2005107626"},"language":"en","primary_location":{"id":"doi:10.1002/crq.20020","doi":"https://doi.org/10.1002/crq.20020","is_oa":false,"landing_page_url":"https://doi.org/10.1002/crq.20020","pdf_url":null,"source":{"id":"https://openalex.org/S2092408","display_name":"Conflict Resolution Quarterly","issn_l":"1536-5581","issn":["1536-5581","1541-1508"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Conflict Resolution Quarterly","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://papers.ssrn.com/sol3/Delivery.cfm?abstractid=2260002","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018299451","display_name":"Angela Cora Garcia","orcid":"https://orcid.org/0000-0003-1052-5364","observed_orcids":["https://orcid.org/0000-0003-1052-5364"]},"institutions":[{"id":"https://openalex.org/I139924743","display_name":"Bentley University","ror":"https://ror.org/01px48m89","country_code":"US","type":"education","lineage":["https://openalex.org/I139924743"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Angela Cora Garcia","raw_affiliation_strings":["Bentley University, Waltham, Massachusetts"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bentley University, Waltham, Massachusetts","institution_ids":["https://openalex.org/I139924743"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5018299451"],"corresponding_institution_ids":["https://openalex.org/I139924743"],"apc_list":{"value":3460,"currency":"USD","value_usd":3460},"apc_paid":null,"fwci":5.6105,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.95993133,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"28","issue":"2","first_page":"205","last_page":"228"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11696","display_name":"Conflict Management and Negotiation","score":0.010999999940395355,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12119","display_name":"Linguistics and Discourse Analysis","score":0.003000000026077032,"subfield":{"id":"https://openalex.org/subfields/1211","display_name":"Philosophy"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interactional-competence","display_name":"interactional competence","score":0.9169999957084656},{"id":"https://openalex.org/keywords/mediation-conflict-resolution","display_name":"mediation (conflict resolution)","score":0.9269999861717224},{"id":"https://openalex.org/keywords/opening-statements","display_name":"opening statements","score":0.9929999709129333},{"id":"https://openalex.org/keywords/power-balance","display_name":"power balance","score":0.6380000114440918},{"id":"https://openalex.org/keywords/framing","display_name":"framing","score":0.3540000021457672},{"id":"https://openalex.org/keywords/single-case-analysis","display_name":"single-case analysis","score":0.4970000088214874}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6349676251411438},{"id":"https://openalex.org/C100521375","wikidata":"https://www.wikidata.org/wiki/Q2015382","display_name":"Competence (human resources)","level":2,"score":0.6305511593818665},{"id":"https://openalex.org/C179420905","wikidata":"https://www.wikidata.org/wiki/Q223871","display_name":"Mediation","level":2,"score":0.624843418598175},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.5185188055038452},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.423168420791626},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2087271511554718},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1002/crq.20020","doi":"https://doi.org/10.1002/crq.20020","is_oa":false,"landing_page_url":"https://doi.org/10.1002/crq.20020","pdf_url":null,"source":{"id":"https://openalex.org/S2092408","display_name":"Conflict Resolution Quarterly","issn_l":"1536-5581","issn":["1536-5581","1541-1508"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Conflict Resolution Quarterly","raw_type":"journal-article"},{"id":"mag:3123610245","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm?abstractid=2260002","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null}],"best_oa_location":{"id":"mag:3123610245","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm?abstractid=2260002","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null},"sustainable_development_goals":[{"score":0.47620001435279846,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":60,"referenced_works":["https://openalex.org/W1615177","https://openalex.org/W288090074","https://openalex.org/W603703004","https://openalex.org/W644273409","https://openalex.org/W1499753765","https://openalex.org/W1500781564","https://openalex.org/W1502074604","https://openalex.org/W1549652376","https://openalex.org/W1550759404","https://openalex.org/W1555235309","https://openalex.org/W1570349949","https://openalex.org/W1634331536","https://openalex.org/W1944257705","https://openalex.org/W1980298376","https://openalex.org/W1980827392","https://openalex.org/W1989896385","https://openalex.org/W1990793547","https://openalex.org/W1997081205","https://openalex.org/W1998499244","https://openalex.org/W1999672504","https://openalex.org/W2001125981","https://openalex.org/W2012042853","https://openalex.org/W2022459503","https://openalex.org/W2024642405","https://openalex.org/W2031484717","https://openalex.org/W2038965720","https://openalex.org/W2043196331","https://openalex.org/W2050268614","https://openalex.org/W2050538515","https://openalex.org/W2052222713","https://openalex.org/W2052706581","https://openalex.org/W2053024610","https://openalex.org/W2054064699","https://openalex.org/W2054945464","https://openalex.org/W2068687198","https://openalex.org/W2073783050","https://openalex.org/W2077215928","https://openalex.org/W2080098397","https://openalex.org/W2083543429","https://openalex.org/W2086275065","https://openalex.org/W2087214555","https://openalex.org/W2120762120","https://openalex.org/W2121694912","https://openalex.org/W2132385643","https://openalex.org/W2133018663","https://openalex.org/W2149866228","https://openalex.org/W2150127547","https://openalex.org/W2153190547","https://openalex.org/W2154716921","https://openalex.org/W2201797033","https://openalex.org/W2322865175","https://openalex.org/W2326281420","https://openalex.org/W2331515936","https://openalex.org/W2417086224","https://openalex.org/W2487654125","https://openalex.org/W2794808492","https://openalex.org/W3125528455","https://openalex.org/W4239277842","https://openalex.org/W4239761277","https://openalex.org/W4248634141"],"related_works":["https://openalex.org/W3162827658","https://openalex.org/W3209143661","https://openalex.org/W4211186017","https://openalex.org/W232237834","https://openalex.org/W6986720510","https://openalex.org/W7215027557","https://openalex.org/W2966865364","https://openalex.org/W3148898106","https://openalex.org/W7154717749","https://openalex.org/W4402210848"],"abstract_inverted_index":{"Abstract":[0],"In":[1],"this":[2],"article,":[3],"I":[4,24,61],"analyze":[5],"the":[6,27,34,41,48,58,67],"interactional":[7,31,71],"techniques":[8,32],"disputants":[9],"use":[10,28],"to":[11,51,53,77],"construct":[12],"effective":[13],"opening":[14,44],"statements":[15],"in":[16],"mediation":[17],"sessions.":[18],"Using":[19],"a":[20,38,64,74],"single":[21],"case":[22],"analysis,":[23],"show":[25],"how":[26],"of":[29,57,66,69],"specific":[30],"by":[33],"first":[35],"disputant":[36],"created":[37],"frame":[39],"for":[40,73],"second":[42],"disputant's":[43],"statement,":[45],"which":[46],"constricted":[47],"paths":[49],"available":[50],"him":[52],"present":[54],"his":[55],"side":[56],"dispute":[59],"favorably.":[60],"conclude":[62],"with":[63],"discussion":[65],"relevance":[68],"disputants'":[70],"competence":[72],"mediator's":[75],"efforts":[76],"effectively":[78],"balance":[79],"power":[80],"between":[81],"disputants.":[82]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":13},{"year":2017,"cited_by_count":5},{"year":2015,"cited_by_count":2},{"year":2013,"cited_by_count":2}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}