{"id":"https://openalex.org/W2003333502","doi":"https://doi.org/10.1016/j.tourman.2010.12.007","title":"A strategic website evaluation of online travel agencies","display_name":"A strategic website evaluation of online travel agencies","publication_year":2011,"publication_date":"2011-01-14","ids":{"openalex":"https://openalex.org/W2003333502","doi":"https://doi.org/10.1016/j.tourman.2010.12.007","mag":"2003333502"},"language":"en","primary_location":{"id":"doi:10.1016/j.tourman.2010.12.007","doi":"https://doi.org/10.1016/j.tourman.2010.12.007","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.tourman.2010.12.007","pdf_url":null,"source":{"id":"https://openalex.org/S6814119","display_name":"Tourism Management","issn_l":"0261-5177","issn":["0261-5177","1879-3193"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tourism Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109034534","display_name":"Wen-Chih Chiou","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I65446980","display_name":"National Chin-Yi University of Technology","ror":"https://ror.org/040bs6h16","country_code":"TW","type":"education","lineage":["https://openalex.org/I65446980"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Wen-Chih Chiou","raw_affiliation_strings":["Department of Business Administration, National Chin-Yi University of Technology, 35, Lane 215, Chung-San Rd Sec 1, Taiping City, Taichung County 411, Taiwan, ROC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, National Chin-Yi University of Technology, 35, Lane 215, Chung-San Rd Sec 1, Taiping City, Taichung County 411, Taiwan, ROC","institution_ids":["https://openalex.org/I65446980"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060311759","display_name":"Chin-Chao Lin","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I204116968","display_name":"Hsiuping University of Science and Technology","ror":"https://ror.org/04szp2m52","country_code":"TW","type":"education","lineage":["https://openalex.org/I204116968"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Chin-Chao Lin","raw_affiliation_strings":["Department of Marketing and Distribution Management, Hsiuping Institute of Technology, 11, Gongye Rd, Dali City, Taichung County 412, Taiwan, ROC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing and Distribution Management, Hsiuping Institute of Technology, 11, Gongye Rd, Dali City, Taichung County 412, Taiwan, ROC","institution_ids":["https://openalex.org/I204116968"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111639554","display_name":"Chyuan Perng","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I169090423","display_name":"Tunghai University","ror":"https://ror.org/00zhvdn11","country_code":"TW","type":"education","lineage":["https://openalex.org/I169090423"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Chyuan Perng","raw_affiliation_strings":["Department of Industrial Engineering and Enterprise Information, Tunghai University 181 Sec 3, Taichung Harbor Rd., Taichung 407, Taiwan, ROC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering and Enterprise Information, Tunghai University 181 Sec 3, Taichung Harbor Rd., Taichung 407, Taiwan, ROC","institution_ids":["https://openalex.org/I169090423"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5060311759"],"corresponding_institution_ids":["https://openalex.org/I204116968"],"apc_list":{"value":4690,"currency":"USD","value_usd":4690},"apc_paid":null,"fwci":10.9356,"has_fulltext":false,"cited_by_count":119,"citation_normalized_percentile":{"value":0.98031399,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":100},"biblio":{"volume":"32","issue":"6","first_page":"1463","last_page":"1473"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.45829999446868896,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.45829999446868896,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.28760001063346863,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13137","display_name":"Strategic Planning and Analysis","score":0.0885000005364418,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-travel-agencies","display_name":"online travel agencies","score":0.9919999837875366},{"id":"https://openalex.org/keywords/website-evaluation","display_name":"website evaluation","score":0.8140000104904175},{"id":"https://openalex.org/keywords/website-strategy","display_name":"website strategy","score":0.6100000143051147},{"id":"https://openalex.org/keywords/gap-analysis","display_name":"gap analysis","score":0.7879999876022339},{"id":"https://openalex.org/keywords/business-strategy","display_name":"business strategy","score":0.39899998903274536}],"concepts":[{"id":"https://openalex.org/C2984519610","wikidata":"https://www.wikidata.org/wiki/Q35127","display_name":"Web site","level":3,"score":0.5616156458854675},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.5369662046432495},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.5266737341880798},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5187511444091797},{"id":"https://openalex.org/C190812933","wikidata":"https://www.wikidata.org/wiki/Q28923","display_name":"Chart","level":2,"score":0.49578556418418884},{"id":"https://openalex.org/C127722929","wikidata":"https://www.wikidata.org/wiki/Q7833714","display_name":"Transaction data","level":3,"score":0.471698522567749},{"id":"https://openalex.org/C98147612","wikidata":"https://www.wikidata.org/wiki/Q215599","display_name":"Promotion (chess)","level":3,"score":0.4678875505924225},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4581945836544037},{"id":"https://openalex.org/C33676613","wikidata":"https://www.wikidata.org/wiki/Q13415176","display_name":"Dimension (graph theory)","level":2,"score":0.4297107458114624},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4193170368671417},{"id":"https://openalex.org/C27209215","wikidata":"https://www.wikidata.org/wiki/Q1192777","display_name":"Radar chart","level":2,"score":0.41922274231910706},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3961170017719269},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3442171812057495},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.208231121301651},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.19234415888786316},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1016/j.tourman.2010.12.007","doi":"https://doi.org/10.1016/j.tourman.2010.12.007","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.tourman.2010.12.007","pdf_url":null,"source":{"id":"https://openalex.org/S6814119","display_name":"Tourism Management","issn_l":"0261-5177","issn":["0261-5177","1879-3193"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tourism Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:eee:touman:v:32:y:2011:i:6:p:1463-1473","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0261517710002505","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"mag:2857674821","doi":null,"is_oa":false,"landing_page_url":"http://ir.lib.ncut.edu.tw/handle/987654321/6802","pdf_url":null,"source":{"id":"https://openalex.org/S6814119","display_name":"Tourism Management","issn_l":"0261-5177","issn":["0261-5177","1879-3193"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-1","jufo-3","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Tourism Management","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W21026159","https://openalex.org/W145704741","https://openalex.org/W194786220","https://openalex.org/W1503116634","https://openalex.org/W1969748350","https://openalex.org/W1977285672","https://openalex.org/W1981241181","https://openalex.org/W1989723564","https://openalex.org/W2004582940","https://openalex.org/W2013845257","https://openalex.org/W2018747943","https://openalex.org/W2021354530","https://openalex.org/W2025578123","https://openalex.org/W2034174716","https://openalex.org/W2066158911","https://openalex.org/W2085251167","https://openalex.org/W2111260107","https://openalex.org/W2126508444","https://openalex.org/W2168936936"],"related_works":["https://openalex.org/W2008471956","https://openalex.org/W2085251167","https://openalex.org/W2052349318","https://openalex.org/W4294023317","https://openalex.org/W4409146938","https://openalex.org/W7095454002","https://openalex.org/W2372034159","https://openalex.org/W7075596904","https://openalex.org/W7044464953","https://openalex.org/W1983752150"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":10},{"year":2019,"cited_by_count":14},{"year":2018,"cited_by_count":18},{"year":2017,"cited_by_count":10},{"year":2016,"cited_by_count":13},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":7}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
