{"id":"https://openalex.org/W2003121611","doi":"https://doi.org/10.1111/vox.12205","title":"Business continuity in blood services: two case studies from events with potentially catastrophic effect on the national provision of blood components","display_name":"Business continuity in blood services: two case studies from events with potentially catastrophic effect on the national provision of blood components","publication_year":2014,"publication_date":"2014-12-03","ids":{"openalex":"https://openalex.org/W2003121611","doi":"https://doi.org/10.1111/vox.12205","mag":"2003121611","pmid":"https://pubmed.ncbi.nlm.nih.gov/25470758"},"language":"en","primary_location":{"id":"doi:10.1111/vox.12205","doi":"https://doi.org/10.1111/vox.12205","is_oa":false,"landing_page_url":"https://doi.org/10.1111/vox.12205","pdf_url":null,"source":{"id":"https://openalex.org/S56953219","display_name":"Vox Sanguinis","issn_l":"0042-9007","issn":["0042-9007","1423-0410"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","dongbi-c","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Vox Sanguinis","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070175761","display_name":"S. J. Morgan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1307946715","display_name":"NHS Blood and Transplant","ror":"https://ror.org/0227qpa16","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I1307946715"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"S. J. Morgan","raw_affiliation_strings":["NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK","institution_ids":["https://openalex.org/I1307946715"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055778265","display_name":"Richard Rackham","orcid":"https://orcid.org/0000-0003-3296-4464","observed_orcids":["https://orcid.org/0000-0003-3296-4464"]},"institutions":[{"id":"https://openalex.org/I1307946715","display_name":"NHS Blood and Transplant","ror":"https://ror.org/0227qpa16","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I1307946715"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"R. A. Rackham","raw_affiliation_strings":["NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK","institution_ids":["https://openalex.org/I1307946715"]}]},{"author_position":"middle","author":{"id":null,"display_name":"S. Penny","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1307946715","display_name":"NHS Blood and Transplant","ror":"https://ror.org/0227qpa16","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I1307946715"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"S. Penny","raw_affiliation_strings":["NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK","institution_ids":["https://openalex.org/I1307946715"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056090173","display_name":"Joanne Lawson","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1307946715","display_name":"NHS Blood and Transplant","ror":"https://ror.org/0227qpa16","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I1307946715"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"J. R. Lawson","raw_affiliation_strings":["NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"NHS Blood and Transplant, Oak House, Reeds Crescent, Watford, UK","institution_ids":["https://openalex.org/I1307946715"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039231682","display_name":"R. J. Walsh","orcid":"https://orcid.org/0000-0002-9468-3943","observed_orcids":["https://orcid.org/0000-0002-9468-3943"]},"institutions":[{"id":"https://openalex.org/I187911006","display_name":"Australian Red Cross Lifeblood","ror":"https://ror.org/00evjd729","country_code":"AU","type":"nonprofit","lineage":["https://openalex.org/I187911006"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"R. J. Walsh","raw_affiliation_strings":["Australian Red Cross Blood Service Melbourne Vic. Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Australian Red Cross Blood Service Melbourne Vic. Australia","institution_ids":["https://openalex.org/I187911006"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060555960","display_name":"Sue Ismay","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I187911006","display_name":"Australian Red Cross Lifeblood","ror":"https://ror.org/00evjd729","country_code":"AU","type":"nonprofit","lineage":["https://openalex.org/I187911006"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"S. L. Ismay","raw_affiliation_strings":["Australian Red Cross Blood Service Melbourne Vic. Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Australian Red Cross Blood Service Melbourne Vic. Australia","institution_ids":["https://openalex.org/I187911006"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5070175761"],"corresponding_institution_ids":["https://openalex.org/I1307946715"],"apc_list":{"value":4150,"currency":"USD","value_usd":4150},"apc_paid":null,"fwci":1.5027,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.87234521,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"108","issue":"2","first_page":"151","last_page":"159"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12735","display_name":"Blood donation and transfusion practices","score":0.9491999745368958,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12735","display_name":"Blood donation and transfusion practices","score":0.9491999745368958,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.03460000082850456,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11430","display_name":"Disaster Response and Management","score":0.00989999994635582,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-continuity","display_name":"business continuity","score":0.9649999737739563},{"id":"https://openalex.org/keywords/blood-transfusion-services","display_name":"blood transfusion services","score":0.972000002861023},{"id":"https://openalex.org/keywords/emergency-planning","display_name":"emergency planning","score":0.6069999933242798},{"id":"https://openalex.org/keywords/disaster-recovery","display_name":"disaster recovery","score":0.8399999737739563},{"id":"https://openalex.org/keywords/blood-component-supply","display_name":"blood component supply","score":0.5529999732971191},{"id":"https://openalex.org/keywords/business-resilience","display_name":"business resilience","score":0.6119999885559082},{"id":"https://openalex.org/keywords/contingency-planning","display_name":"contingency planning","score":0.7820000052452087},{"id":"https://openalex.org/keywords/lessons-learned","display_name":"lessons learned","score":0.7490000128746033},{"id":"https://openalex.org/keywords/root-cause-analysis","display_name":"root cause analysis","score":0.9110000133514404},{"id":"https://openalex.org/keywords/risk-reduction","display_name":"risk mitigation","score":0.503000020980835},{"id":"https://openalex.org/keywords/nhs-blood-and-transplant","display_name":"NHS Blood and Transplant","score":0.8190000057220459}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5264148116111755},{"id":"https://openalex.org/C14331377","wikidata":"https://www.wikidata.org/wiki/Q2340208","display_name":"Contingency plan","level":2,"score":0.5231527090072632},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.5094929337501526},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.4942939281463623},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.480517715215683},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.4473593831062317},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.41054025292396545},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2066808044910431},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16938456892967224},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.14902696013450623},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13122811913490295},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12376841902732849},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D000094902","descriptor_name":"Blood Banking","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D001315","descriptor_name":"Australia","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D001771","descriptor_name":"Blood Banks","qualifier_ui":"Q000191","qualifier_name":"economics","is_major_topic":false},{"descriptor_ui":"D001771","descriptor_name":"Blood Banks","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D004189","descriptor_name":"Disaster Planning","qualifier_ui":"Q000191","qualifier_name":"economics","is_major_topic":false},{"descriptor_ui":"D004189","descriptor_name":"Disaster Planning","qualifier_ui":"Q000379","qualifier_name":"methods","is_major_topic":false},{"descriptor_ui":"D004189","descriptor_name":"Disaster Planning","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":true},{"descriptor_ui":"D004190","descriptor_name":"Disasters","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D004739","descriptor_name":"England","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005060","descriptor_name":"Europe","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014852","descriptor_name":"Wales","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":2,"locations":[{"id":"doi:10.1111/vox.12205","doi":"https://doi.org/10.1111/vox.12205","is_oa":false,"landing_page_url":"https://doi.org/10.1111/vox.12205","pdf_url":null,"source":{"id":"https://openalex.org/S56953219","display_name":"Vox Sanguinis","issn_l":"0042-9007","issn":["0042-9007","1423-0410"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","dongbi-c","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Vox Sanguinis","raw_type":"journal-article"},{"id":"pmid:25470758","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/25470758","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Vox sanguinis","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3","score":0.5683000087738037}],"sustainable_development_goals_aurora":[{"display_name":"Climate action","id":"https://metadata.un.org/sdg/13","score":0.75}],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320310960","display_name":"NHS Blood and Transplant","ror":"https://ror.org/0227qpa16"},{"id":"https://openalex.org/F4320315885","display_name":"Australian Government","ror":"https://ror.org/0314h5y94"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W1973376182","https://openalex.org/W2075208801","https://openalex.org/W2148509157","https://openalex.org/W2149756969","https://openalex.org/W2414340182"],"related_works":["https://openalex.org/W2757074111","https://openalex.org/W6903974489","https://openalex.org/W7203913388","https://openalex.org/W6999060567","https://openalex.org/W2054540095","https://openalex.org/W3208381379","https://openalex.org/W2999649648","https://openalex.org/W2141968080","https://openalex.org/W4243828507","https://openalex.org/W2419269667"],"abstract_inverted_index":{"BACKGROUND":[0],"AND":[1,92],"OBJECTIVES:":[2],"NHS":[3],"Blood":[4,13,214,249],"and":[5,8,25,28,88,104,124,146,159,197,210,262,267],"Transplant":[6],"(NHSBT)":[7],"the":[9,48,57,67,83,107,134,147,170,243,263],"Australian":[10],"Red":[11],"Cross":[12],"Service":[14],"(ARCBS)":[15],"are":[16],"national":[17,68,239],"blood":[18,21,69],"establishments":[19],"providing":[20],"components":[22],"to":[23,39,119,155,187,199,208,219,223,231],"England":[24],"North":[26],"Wales,":[27],"Australia,":[29],"respectively.":[30],"In":[31,131],"2012,":[32],"both":[33,79,115,132,183],"services":[34,111,250,266],"experienced":[35,56],"potentially":[36],"catastrophic":[37],"challenges":[38],"key":[40,135],"assets.":[41],"NHSBT":[42],"suffered":[43],"a":[44,60,150,236],"flood":[45],"that":[46,65,175],"closed":[47],"largest":[49],"blood-manufacturing":[50],"centre":[51,62],"in":[52,165],"Europe,":[53],"whilst":[54],"ARCBS":[55],"failure":[58],"of":[59,126,137,149,172,182,194,229,245,247,259,265],"data":[61],"network":[63],"switch":[64],"rendered":[66],"management":[70],"system":[71],"inaccessible":[72],"for":[73,202],"42":[74],"h.":[75],"This":[76],"paper":[77],"describes":[78],"crisis":[80],"events,":[81],"including":[82],"immediate":[84],"actions,":[85],"recovery":[86,105,139],"procedures":[87],"lessons":[89],"learned.":[90],"MATERIALS":[91],"METHODS:":[93],"Both":[94],"incidents":[95],"triggered":[96],"emergency":[97,142,216],"response":[98],"plans.":[99],"These":[100],"included":[101],"hospital":[102,166],"reprovisioning":[103],"from":[106],"incident.":[108],"Once":[109],"normal":[110],"had":[112],"been":[113],"restored,":[114],"events":[116,184],"were":[117,140,157,161],"subjected":[118],"root":[120],"cause":[121],"analysis":[122],"(RCA)":[123],"production":[125],"'lessons":[127],"learned'":[128],"reports.":[129],"RESULTS:":[130],"scenarios,":[133],"enablers":[136],"rapid":[138],"established":[141],"plans,":[143,201],"clear":[144],"leadership":[145],"support":[148],"flexible":[151],"workforce.":[152],"Product":[153],"issues":[154],"hospitals":[156],"unaffected,":[158],"there":[160],"no":[162],"abnormal":[163],"trends":[164],"complaints.":[167],"RCA":[168],"identified":[169,185],"importance":[171],"risk":[173],"mitigations":[174],"require":[176],"co-operation":[177],"with":[178,235],"external":[179,195],"organizations.":[180],"Reviews":[181],"opportunities":[186],"enhance":[188],"business":[189,253],"resilience":[190],"through":[191],"prior":[192],"identification":[193],"risks":[196],"improvements":[198],"contingency":[200],"example":[203],"by":[204],"implementing":[205],"mass":[206,224],"messaging":[207],"staff":[209],"other":[211],"stakeholders.":[212],"CONCLUSIONS:":[213],"establishment":[215],"plans":[217,255],"tend":[218],"focus":[220],"on":[221,238],"responding":[222],"casualty":[225],"events.":[226],"However,":[227],"consolidation":[228],"manufacturing":[230],"fewer":[232],"sites":[233],"combined":[234],"reliance":[237],"IT":[240],"systems":[241],"increases":[242],"impact":[244],"loss":[246],"function.":[248],"should":[251],"develop":[252],"continuity":[254],"which":[256],"include":[257],"prevention":[258],"such":[260],"losses,":[261],"maintenance":[264],"disaster":[268],"recovery.":[269]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-31T12:09:11.096373","created_date":"2016-06-24T00:00:00"}
