{"id":"https://openalex.org/W2002159249","doi":"https://doi.org/10.1080/14783363.2015.1004308","title":"A case study on FMEA-based quality improvement of packaging designs in the TFT-LCD industry","display_name":"A case study on FMEA-based quality improvement of packaging designs in the TFT-LCD industry","publication_year":2015,"publication_date":"2015-01-30","ids":{"openalex":"https://openalex.org/W2002159249","doi":"https://doi.org/10.1080/14783363.2015.1004308","mag":"2002159249"},"language":"en","primary_location":{"id":"doi:10.1080/14783363.2015.1004308","doi":"https://doi.org/10.1080/14783363.2015.1004308","is_oa":false,"landing_page_url":"https://doi.org/10.1080/14783363.2015.1004308","pdf_url":null,"source":{"id":"https://openalex.org/S4210181832","display_name":"Total Quality Management & Business Excellence","issn_l":"1478-3363","issn":["1478-3363","1478-3371"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Total Quality Management & Business Excellence","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103264336","display_name":"Shuo\u2010Fang Liu","orcid":"https://orcid.org/0000-0002-4116-2159","observed_orcids":["https://orcid.org/0000-0002-4116-2159"]},"institutions":[{"id":"https://openalex.org/I91807558","display_name":"National Cheng Kung University","ror":"https://ror.org/01b8kcc49","country_code":"TW","type":"education","lineage":["https://openalex.org/I91807558"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Shuo-Fang Liu","raw_affiliation_strings":["Department of Industrial Design, National Cheng Kung University, Tainan 701, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Design, National Cheng Kung University, Tainan 701, Taiwan","institution_ids":["https://openalex.org/I91807558"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076514035","display_name":"Jui-Hung Cheng","orcid":"https://orcid.org/0000-0003-2865-2943","observed_orcids":["https://orcid.org/0000-0003-2865-2943"]},"institutions":[{"id":"https://openalex.org/I91807558","display_name":"National Cheng Kung University","ror":"https://ror.org/01b8kcc49","country_code":"TW","type":"education","lineage":["https://openalex.org/I91807558"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Jui-Hung Cheng","raw_affiliation_strings":["Department of Industrial Design, National Cheng Kung University, Tainan 701, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Design, National Cheng Kung University, Tainan 701, Taiwan","institution_ids":["https://openalex.org/I91807558"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054842804","display_name":"Yann-Long Lee","orcid":"https://orcid.org/0000-0002-7268-6270","observed_orcids":["https://orcid.org/0000-0002-7268-6270"]},"institutions":[{"id":"https://openalex.org/I145935303","display_name":"Ling Tung University","ror":"https://ror.org/03vcw8k58","country_code":"TW","type":"education","lineage":["https://openalex.org/I145935303"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yann-Long Lee","raw_affiliation_strings":["Department of Technological Product Design, Ling Tung University, Taichung 408, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Technological Product Design, Ling Tung University, Taichung 408, Taiwan","institution_ids":["https://openalex.org/I145935303"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027164203","display_name":"Feng-Ru Gau","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I91807558","display_name":"National Cheng Kung University","ror":"https://ror.org/01b8kcc49","country_code":"TW","type":"education","lineage":["https://openalex.org/I91807558"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Feng-Ru Gau","raw_affiliation_strings":["Department of Industrial Design, National Cheng Kung University, Tainan 701, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Design, National Cheng Kung University, Tainan 701, Taiwan","institution_ids":["https://openalex.org/I91807558"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5103264336"],"corresponding_institution_ids":["https://openalex.org/I91807558"],"apc_list":null,"apc_paid":null,"fwci":4.5159,"has_fulltext":false,"cited_by_count":19,"citation_normalized_percentile":{"value":0.94231253,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"27","issue":"3-4","first_page":"413","last_page":"431"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.000699999975040555,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/packaging-design","display_name":"packaging design","score":0.6539999842643738},{"id":"https://openalex.org/keywords/quality-function-deployment","display_name":"quality function deployment","score":0.8259999752044678},{"id":"https://openalex.org/keywords/failure-mode-and-effects-analysis","display_name":"failure mode and effects analysis","score":0.9900000095367432},{"id":"https://openalex.org/keywords/dfmea","display_name":"DFMEA","score":0.8859999775886536},{"id":"https://openalex.org/keywords/customer-requirements","display_name":"customer requirements","score":0.875},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.6119999885559082},{"id":"https://openalex.org/keywords/defect-reduction","display_name":"defect reduction","score":0.6010000109672546},{"id":"https://openalex.org/keywords/customer-complaints","display_name":"customer complaints","score":0.8199999928474426},{"id":"https://openalex.org/keywords/early-product-design","display_name":"early product design","score":0.4659999907016754},{"id":"https://openalex.org/keywords/experimental-design","display_name":"experimental design","score":0.6119999885559082}],"concepts":[{"id":"https://openalex.org/C86992474","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"Quality function deployment","level":3,"score":0.9559857249259949},{"id":"https://openalex.org/C76471051","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"House of Quality","level":5,"score":0.6161994338035583},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5846672058105469},{"id":"https://openalex.org/C43595421","wikidata":"https://www.wikidata.org/wiki/Q7939596","display_name":"Voice of the customer","level":5,"score":0.5800474882125854},{"id":"https://openalex.org/C66283442","wikidata":"https://www.wikidata.org/wiki/Q1389268","display_name":"Failure mode and effects analysis","level":2,"score":0.5720586776733398},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.5575801730155945},{"id":"https://openalex.org/C120823896","wikidata":"https://www.wikidata.org/wiki/Q1043226","display_name":"Product design","level":3,"score":0.528403639793396},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5017235279083252},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.491553395986557},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4744991958141327},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.4329465627670288},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3656993508338928},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3291587829589844},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20164549350738525},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16624310612678528},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.13629812002182007},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.12552830576896667},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.07831448316574097},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/14783363.2015.1004308","doi":"https://doi.org/10.1080/14783363.2015.1004308","is_oa":false,"landing_page_url":"https://doi.org/10.1080/14783363.2015.1004308","pdf_url":null,"source":{"id":"https://openalex.org/S4210181832","display_name":"Total Quality Management & Business Excellence","issn_l":"1478-3363","issn":["1478-3363","1478-3371"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Total Quality Management & Business Excellence","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.6100000143051147,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W609201651","https://openalex.org/W1239058172","https://openalex.org/W1535598465","https://openalex.org/W1537936216","https://openalex.org/W1543329419","https://openalex.org/W1587018800","https://openalex.org/W1595959101","https://openalex.org/W1969868533","https://openalex.org/W1995794969","https://openalex.org/W2002599756","https://openalex.org/W2005261954","https://openalex.org/W2011384735","https://openalex.org/W2017242279","https://openalex.org/W2017422267","https://openalex.org/W2024452671","https://openalex.org/W2032108610","https://openalex.org/W2038476017","https://openalex.org/W2040849291","https://openalex.org/W2050475897","https://openalex.org/W2055412584","https://openalex.org/W2057990180","https://openalex.org/W2082823472","https://openalex.org/W2095478116","https://openalex.org/W2121569296","https://openalex.org/W2127818417","https://openalex.org/W2134726980","https://openalex.org/W2139672112","https://openalex.org/W2160283307","https://openalex.org/W2163248138","https://openalex.org/W2165466912","https://openalex.org/W2166263224","https://openalex.org/W2170433057","https://openalex.org/W2289525696","https://openalex.org/W2305259714","https://openalex.org/W2901300960","https://openalex.org/W3098247570","https://openalex.org/W3139158768","https://openalex.org/W4205132215","https://openalex.org/W4249431320"],"related_works":["https://openalex.org/W2286691024","https://openalex.org/W6998865931","https://openalex.org/W3034494072","https://openalex.org/W2086859235","https://openalex.org/W2035209006","https://openalex.org/W122886746","https://openalex.org/W1492435608","https://openalex.org/W2366034183","https://openalex.org/W2748848662","https://openalex.org/W2505561660"],"abstract_inverted_index":{"Nowadays":[0],"enterprises":[1],"are":[2],"encountering":[3],"diversified":[4],"customer":[5,34,113,156,162],"requirements,":[6],"and":[7,28,52,55,118,122,126,155,204],"using":[8],"market":[9],"information":[10],"well":[11],"is":[12,18,42],"critical":[13],"to":[14,21,103,171,186],"product":[15,135],"development.":[16],"It":[17],"extremely":[19],"important":[20],"conduct":[22],"risk":[23],"planning,":[24],"prevent":[25],"potential":[26],"failures,":[27],"reduce":[29],"uncertain":[30],"factors":[31,132],"by":[32,120],"transforming":[33],"requirements":[35],"into":[36],"exact":[37],"development":[38],"targets.":[39],"This":[40,198],"study":[41],"based":[43],"on":[44],"the":[45,74,92,106,110,130,176,179,194],"method":[46,149],"of":[47,65,108,112,133,142,144,161,178],"quality":[48],"function":[49],"deployment":[50],"(QFD)":[51],"failure":[53,124],"modes":[54],"effects":[56,127],"analysis":[57,128],"(FMEA).":[58],"The":[59,140,158],"package":[60],"design":[61,123,136,143,196],"for":[62],"semi-finished":[63],"products":[64,154,192],"thin":[66],"film":[67],"transistor-liquid":[68],"crystal":[69],"display":[70],"(TFT-LCD)":[71],"modules":[72],"in":[73,188],"photoelectricity":[75],"industry":[76],"was":[77],"selected":[78],"as":[79,105],"a":[80,86,134],"case":[81],"study.":[82],"First,":[83],"customers":[84],"conducted":[85],"questionnaire":[87],"survey":[88],"which":[89,182],"helped":[90],"determine":[91],"items":[93],"they":[94],"demanded.":[95],"Second,":[96],"QFD":[97,121],"has":[98,166,183],"been":[99,167,184],"combined":[100],"with":[101],"FMEA":[102],"serve":[104],"standard":[107],"evaluating":[109],"importance":[111],"requirements.":[114],"Through":[115],"mutual":[116],"assessments":[117],"investigations":[119],"mode":[125],"(DFMEA),":[129],"key":[131],"can":[137],"be":[138],"determined.":[139],"results":[141],"experiments":[145],"verified":[146,185],"that":[147],"this":[148],"indeed":[150],"effectively":[151],"reduced":[152,168],"defective":[153],"complaints.":[157],"average":[159],"number":[160],"complaints":[163],"per":[164],"year":[165],"from":[169],"9.5":[170],"just":[172],"only":[173],"one":[174],"after":[175],"introduction":[177],"proposed":[180],"method,":[181],"assist":[187],"rapidly":[189],"developing":[190],"new":[191],"during":[193],"early":[195],"stage.":[197],"approach":[199],"also":[200],"reduces":[201],"possible":[202],"losses":[203],"enhances":[205],"competitiveness.":[206]},"counts_by_year":[{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}