{"id":"https://openalex.org/W2001009919","doi":"https://doi.org/10.1007/s11365-011-0215-y","title":"Attitudinal loyalty and trust in entrepreneurship: building new relationships","display_name":"Attitudinal loyalty and trust in entrepreneurship: building new relationships","publication_year":2011,"publication_date":"2011-12-28","ids":{"openalex":"https://openalex.org/W2001009919","doi":"https://doi.org/10.1007/s11365-011-0215-y","mag":"2001009919"},"language":"en","primary_location":{"id":"doi:10.1007/s11365-011-0215-y","doi":"https://doi.org/10.1007/s11365-011-0215-y","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11365-011-0215-y","pdf_url":null,"source":{"id":"https://openalex.org/S36547454","display_name":"International Entrepreneurship and Management Journal","issn_l":"1554-7191","issn":["1554-7191","1555-1938"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Entrepreneurship and Management Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008707362","display_name":"Gunnar Klaus Prause","orcid":"https://orcid.org/0000-0002-3293-1331","observed_orcids":["https://orcid.org/0000-0002-3293-1331"]},"institutions":[{"id":"https://openalex.org/I162015237","display_name":"Wismar University of Applied Sciences","ror":"https://ror.org/00s1ckt27","country_code":"DE","type":"education","lineage":["https://openalex.org/I162015237"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Gunnar Prause","raw_affiliation_strings":["Wismar Business School, Wismar University, Wismar, Germany","Wismar University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wismar Business School, Wismar University, Wismar, Germany","institution_ids":[]},{"raw_affiliation_string":"Wismar University","institution_ids":["https://openalex.org/I162015237"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049134221","display_name":"Marcelo Mendez Mendez","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Marcelo Mendez Mendez","raw_affiliation_strings":["Department of Business Administration, Bolivian Private University, Cochabamba, Bolivia","Bolivian Private University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Bolivian Private University, Cochabamba, Bolivia","institution_ids":[]},{"raw_affiliation_string":"Bolivian Private University","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033889766","display_name":"Sergio Garcia Agreda","orcid":"https://orcid.org/0000-0002-0580-6172","observed_orcids":["https://orcid.org/0000-0002-0580-6172"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sergio Garcia-Agreda","raw_affiliation_strings":["Department of Business Administration, Bolivian Private University, Cochabamba, Bolivia","Bolivian Private University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Bolivian Private University, Cochabamba, Bolivia","institution_ids":[]},{"raw_affiliation_string":"Bolivian Private University","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5008707362"],"corresponding_institution_ids":["https://openalex.org/I162015237"],"apc_list":{"value":3190,"currency":"USD","value_usd":3190},"apc_paid":null,"fwci":2.1872,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.89684018,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"9","issue":"4","first_page":"531","last_page":"540"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/attitudinal-loyalty","display_name":"attitudinal loyalty","score":0.996999979019165},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.6209999918937683},{"id":"https://openalex.org/keywords/relationship-marketing","display_name":"relationship marketing","score":0.722000002861023},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9190000295639038},{"id":"https://openalex.org/keywords/customer-commitment","display_name":"customer commitment","score":0.7200000286102295},{"id":"https://openalex.org/keywords/travel-agency-customers","display_name":"travel agency customers","score":0.7549999952316284},{"id":"https://openalex.org/keywords/entrepreneurship","display_name":"entrepreneurship","score":0.42800000309944153}],"concepts":[{"id":"https://openalex.org/C84309077","wikidata":"https://www.wikidata.org/wiki/Q3908516","display_name":"Entrepreneurship","level":2,"score":0.8803640604019165},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.6993647217750549},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4237339496612549},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3627130389213562},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33347567915916443},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.056471168994903564}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s11365-011-0215-y","doi":"https://doi.org/10.1007/s11365-011-0215-y","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s11365-011-0215-y","pdf_url":null,"source":{"id":"https://openalex.org/S36547454","display_name":"International Entrepreneurship and Management Journal","issn_l":"1554-7191","issn":["1554-7191","1555-1938"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Entrepreneurship and Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.4000000059604645}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":72,"referenced_works":["https://openalex.org/W1485458905","https://openalex.org/W1491620527","https://openalex.org/W1514987141","https://openalex.org/W1517910829","https://openalex.org/W1538737457","https://openalex.org/W1542888884","https://openalex.org/W1554515605","https://openalex.org/W1556971878","https://openalex.org/W1604164803","https://openalex.org/W1968133780","https://openalex.org/W1969278425","https://openalex.org/W1971461319","https://openalex.org/W1975733460","https://openalex.org/W1977112733","https://openalex.org/W1979907230","https://openalex.org/W1982422429","https://openalex.org/W1982857799","https://openalex.org/W1983883977","https://openalex.org/W1987213830","https://openalex.org/W1987292168","https://openalex.org/W1987645314","https://openalex.org/W1990944405","https://openalex.org/W1991670833","https://openalex.org/W1992794179","https://openalex.org/W1996757241","https://openalex.org/W2001916972","https://openalex.org/W2007402659","https://openalex.org/W2011042234","https://openalex.org/W2017613618","https://openalex.org/W2017945689","https://openalex.org/W2018063455","https://openalex.org/W2026368098","https://openalex.org/W2030483771","https://openalex.org/W2036063909","https://openalex.org/W2038077467","https://openalex.org/W2043947871","https://openalex.org/W2046752514","https://openalex.org/W2047491386","https://openalex.org/W2051797449","https://openalex.org/W2051980607","https://openalex.org/W2058071382","https://openalex.org/W2058413436","https://openalex.org/W2058597867","https://openalex.org/W2060051619","https://openalex.org/W2060536897","https://openalex.org/W2060855982","https://openalex.org/W2063122141","https://openalex.org/W2070054856","https://openalex.org/W2070235528","https://openalex.org/W2070951272","https://openalex.org/W2076672671","https://openalex.org/W2080797836","https://openalex.org/W2086642814","https://openalex.org/W2089544520","https://openalex.org/W2090266480","https://openalex.org/W2097829847","https://openalex.org/W2102449345","https://openalex.org/W2102467277","https://openalex.org/W2110672626","https://openalex.org/W2114050813","https://openalex.org/W2124815418","https://openalex.org/W2127620965","https://openalex.org/W2137247419","https://openalex.org/W2142175015","https://openalex.org/W2158154112","https://openalex.org/W2159105921","https://openalex.org/W2313319791","https://openalex.org/W2319191980","https://openalex.org/W2902512377","https://openalex.org/W3022654715","https://openalex.org/W3124940603","https://openalex.org/W4213041862"],"related_works":["https://openalex.org/W2224699107","https://openalex.org/W3194337011","https://openalex.org/W2354710519","https://openalex.org/W7110874389","https://openalex.org/W7110856734","https://openalex.org/W2181583834","https://openalex.org/W3128528987","https://openalex.org/W7215589355","https://openalex.org/W3001382362","https://openalex.org/W2249137177"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
