{"id":"https://openalex.org/W2000333030","doi":"https://doi.org/10.1016/j.iheduc.2012.09.004","title":"Shaping the online experience: How administrators can influence student and instructor perceptions through policy and practice","display_name":"Shaping the online experience: How administrators can influence student and instructor perceptions through policy and practice","publication_year":2012,"publication_date":"2012-09-26","ids":{"openalex":"https://openalex.org/W2000333030","doi":"https://doi.org/10.1016/j.iheduc.2012.09.004","mag":"2000333030"},"language":"en","primary_location":{"id":"doi:10.1016/j.iheduc.2012.09.004","doi":"https://doi.org/10.1016/j.iheduc.2012.09.004","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.iheduc.2012.09.004","pdf_url":null,"source":{"id":"https://openalex.org/S166850901","display_name":"The Internet and Higher Education","issn_l":"1096-7516","issn":["1096-7516","1873-5525"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","erih-plus","jufo-3","norway-1","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Internet and Higher Education","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038868408","display_name":"Teshia Roby","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I98947143","display_name":"California State Polytechnic University","ror":"https://ror.org/05by5hm18","country_code":"US","type":"education","lineage":["https://openalex.org/I98947143"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Teshia Roby","raw_affiliation_strings":["Department of Education, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Education, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA","institution_ids":["https://openalex.org/I98947143"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071738220","display_name":"Susan Ashe","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I98947143","display_name":"California State Polytechnic University","ror":"https://ror.org/05by5hm18","country_code":"US","type":"education","lineage":["https://openalex.org/I98947143"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Susan Ashe","raw_affiliation_strings":["Judicial Affairs, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Judicial Affairs, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA","institution_ids":["https://openalex.org/I98947143"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101632881","display_name":"Neha Singh","orcid":"https://orcid.org/0000-0002-2538-5344","observed_orcids":["https://orcid.org/0000-0002-2538-5344"]},"institutions":[{"id":"https://openalex.org/I98947143","display_name":"California State Polytechnic University","ror":"https://ror.org/05by5hm18","country_code":"US","type":"education","lineage":["https://openalex.org/I98947143"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Neha Singh","raw_affiliation_strings":["Collins College of Hospitality Management, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Collins College of Hospitality Management, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA","institution_ids":["https://openalex.org/I98947143"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029576364","display_name":"Curtis Clark","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I98947143","display_name":"California State Polytechnic University","ror":"https://ror.org/05by5hm18","country_code":"US","type":"education","lineage":["https://openalex.org/I98947143"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Curtis Clark","raw_affiliation_strings":["Biological Sciences Department, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Biological Sciences Department, California State Polytechnic University, Pomona, 3801 West Temple Avenue, Pomona, CA 91768, USA","institution_ids":["https://openalex.org/I98947143"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5038868408"],"corresponding_institution_ids":["https://openalex.org/I98947143"],"apc_list":{"value":4120,"currency":"USD","value_usd":4120},"apc_paid":null,"fwci":21.7648,"has_fulltext":false,"cited_by_count":99,"citation_normalized_percentile":{"value":0.99102961,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"17","issue":null,"first_page":"29","last_page":"37"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14182","display_name":"Technology-Enhanced Education Studies","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12408","display_name":"Educational Innovations and Challenges","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-learning","display_name":"online learning","score":0.8939999938011169},{"id":"https://openalex.org/keywords/student-perceptions","display_name":"student perceptions","score":0.6800000071525574},{"id":"https://openalex.org/keywords/instructor-perceptions","display_name":"instructor perceptions","score":0.9990000128746033},{"id":"https://openalex.org/keywords/university-administrators","display_name":"university administrators","score":0.6650000214576721},{"id":"https://openalex.org/keywords/online-course-quality","display_name":"online course quality","score":0.6019999980926514},{"id":"https://openalex.org/keywords/blended-learning","display_name":"blended learning","score":0.7910000085830688},{"id":"https://openalex.org/keywords/online-learning-policy","display_name":"online learning policy","score":0.6700000166893005}],"concepts":[{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6263737082481384},{"id":"https://openalex.org/C2986087404","wikidata":"https://www.wikidata.org/wiki/Q15946010","display_name":"Online learning","level":2,"score":0.6119595766067505},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.5755733251571655},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5340864658355713},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.509619951248169},{"id":"https://openalex.org/C137405303","wikidata":"https://www.wikidata.org/wiki/Q7094107","display_name":"Online participation","level":3,"score":0.4635087549686432},{"id":"https://openalex.org/C158592959","wikidata":"https://www.wikidata.org/wiki/Q869010","display_name":"Blended learning","level":3,"score":0.44687774777412415},{"id":"https://openalex.org/C65067816","wikidata":"https://www.wikidata.org/wiki/Q2295139","display_name":"Computer-assisted web interviewing","level":2,"score":0.435215026140213},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.3144872784614563},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2693837881088257},{"id":"https://openalex.org/C16443162","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"Educational technology","level":2,"score":0.2470034658908844},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.22902911901474},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.17593315243721008},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.14301329851150513},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.11365208029747009},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.10757380723953247},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0762796401977539},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.iheduc.2012.09.004","doi":"https://doi.org/10.1016/j.iheduc.2012.09.004","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.iheduc.2012.09.004","pdf_url":null,"source":{"id":"https://openalex.org/S166850901","display_name":"The Internet and Higher Education","issn_l":"1096-7516","issn":["1096-7516","1873-5525"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","erih-plus","jufo-3","norway-1","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Internet and Higher Education","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.975600004196167}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.7099999785423279}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":80,"referenced_works":["https://openalex.org/W12276110","https://openalex.org/W32041654","https://openalex.org/W60371801","https://openalex.org/W75023080","https://openalex.org/W98604651","https://openalex.org/W120039895","https://openalex.org/W150699103","https://openalex.org/W163284676","https://openalex.org/W173714893","https://openalex.org/W212529822","https://openalex.org/W287787391","https://openalex.org/W573192755","https://openalex.org/W1490246947","https://openalex.org/W1494033576","https://openalex.org/W1505673338","https://openalex.org/W1522520980","https://openalex.org/W1551248253","https://openalex.org/W1562208008","https://openalex.org/W1576413238","https://openalex.org/W1587919301","https://openalex.org/W1598235329","https://openalex.org/W1690921133","https://openalex.org/W1849650842","https://openalex.org/W1885860673","https://openalex.org/W1963547568","https://openalex.org/W1968683406","https://openalex.org/W1971839784","https://openalex.org/W1993208033","https://openalex.org/W1997895025","https://openalex.org/W1999097907","https://openalex.org/W2013587490","https://openalex.org/W2019008051","https://openalex.org/W2025158253","https://openalex.org/W2032291875","https://openalex.org/W2033755659","https://openalex.org/W2035772151","https://openalex.org/W2039639959","https://openalex.org/W2042897066","https://openalex.org/W2046083536","https://openalex.org/W2049486676","https://openalex.org/W2050512591","https://openalex.org/W2060343736","https://openalex.org/W2063346334","https://openalex.org/W2094619931","https://openalex.org/W2095740780","https://openalex.org/W2104468415","https://openalex.org/W2106750155","https://openalex.org/W2106810317","https://openalex.org/W2111989459","https://openalex.org/W2114643243","https://openalex.org/W2114703220","https://openalex.org/W2115527646","https://openalex.org/W2124803054","https://openalex.org/W2134157848","https://openalex.org/W2137868782","https://openalex.org/W2138661579","https://openalex.org/W2139950556","https://openalex.org/W2145480684","https://openalex.org/W2146717780","https://openalex.org/W2149673067","https://openalex.org/W2151462374","https://openalex.org/W2152490358","https://openalex.org/W2157340875","https://openalex.org/W2163289524","https://openalex.org/W2168435775","https://openalex.org/W2171226963","https://openalex.org/W2183006952","https://openalex.org/W2187217103","https://openalex.org/W2196710995","https://openalex.org/W2471557563","https://openalex.org/W2482741358","https://openalex.org/W2804905798","https://openalex.org/W2992870358","https://openalex.org/W3006246810","https://openalex.org/W4247664190","https://openalex.org/W4293586167","https://openalex.org/W4403159200","https://openalex.org/W6600491220","https://openalex.org/W6607136624","https://openalex.org/W6807566510"],"related_works":["https://openalex.org/W2800024675","https://openalex.org/W2431043687","https://openalex.org/W4281702562","https://openalex.org/W1583080278","https://openalex.org/W205219099","https://openalex.org/W2804396146","https://openalex.org/W3044538998","https://openalex.org/W7218001187","https://openalex.org/W2964343336","https://openalex.org/W2771800796"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":11},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":12},{"year":2016,"cited_by_count":13},{"year":2015,"cited_by_count":8},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
