{"id":"https://openalex.org/W2000234026","doi":"https://doi.org/10.1016/j.indmarman.2007.06.003","title":"Stay in or get out the Janus? The maintenance of multiplex relationships between buyers and sellers","display_name":"Stay in or get out the Janus? The maintenance of multiplex relationships between buyers and sellers","publication_year":2007,"publication_date":"2007-08-01","ids":{"openalex":"https://openalex.org/W2000234026","doi":"https://doi.org/10.1016/j.indmarman.2007.06.003","mag":"2000234026"},"language":"en","primary_location":{"id":"doi:10.1016/j.indmarman.2007.06.003","doi":"https://doi.org/10.1016/j.indmarman.2007.06.003","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.indmarman.2007.06.003","pdf_url":null,"source":{"id":"https://openalex.org/S31748134","display_name":"Industrial Marketing Management","issn_l":"0019-8501","issn":["0019-8501","1873-2062"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Marketing Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5107336195","display_name":"Fabrizio Zerbini","orcid":"https://orcid.org/0000-0002-4140-1260","observed_orcids":["https://orcid.org/0000-0002-4140-1260"]},"institutions":[{"id":"https://openalex.org/I71209653","display_name":"Bocconi University","ror":"https://ror.org/05crjpb27","country_code":"IT","type":"education","lineage":["https://openalex.org/I71209653"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Fabrizio Zerbini","raw_affiliation_strings":["Marketing Department, SDA Bocconi School of Management, IEGI, Bocconi University, Via Bocconi, 8 - I-20136 Milan, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Marketing Department, SDA Bocconi School of Management, IEGI, Bocconi University, Via Bocconi, 8 - I-20136 Milan, Italy","institution_ids":["https://openalex.org/I71209653"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5024874417","display_name":"Sandro Castaldo","orcid":"https://orcid.org/0000-0003-0376-6821","observed_orcids":["https://orcid.org/0000-0003-0376-6821"]},"institutions":[{"id":"https://openalex.org/I71209653","display_name":"Bocconi University","ror":"https://ror.org/05crjpb27","country_code":"IT","type":"education","lineage":["https://openalex.org/I71209653"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Sandro Castaldo","raw_affiliation_strings":["Marketing Department, SDA Bocconi School of Management, IEGI, Bocconi University, Via Bocconi, 8 - I-20136 Milan, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Marketing Department, SDA Bocconi School of Management, IEGI, Bocconi University, Via Bocconi, 8 - I-20136 Milan, Italy","institution_ids":["https://openalex.org/I71209653"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5107336195"],"corresponding_institution_ids":["https://openalex.org/I71209653"],"apc_list":{"value":3990,"currency":"USD","value_usd":3990},"apc_paid":null,"fwci":11.3587,"has_fulltext":false,"cited_by_count":78,"citation_normalized_percentile":{"value":0.9770403,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"36","issue":"7","first_page":"941","last_page":"954"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.5493000149726868,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.5493000149726868,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.3716000020503998,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.05990000069141388,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/buyer-seller-relationships","display_name":"buyer-seller relationships","score":0.9700000286102295},{"id":"https://openalex.org/keywords/relationship-maintenance","display_name":"relationship maintenance","score":0.9769999980926514},{"id":"https://openalex.org/keywords/multiplex-relationships","display_name":"multiplex relationships","score":0.8069999814033508},{"id":"https://openalex.org/keywords/coopetition","display_name":"coopetition","score":0.9319999814033508},{"id":"https://openalex.org/keywords/social-exchange","display_name":"social exchange","score":0.5040000081062317},{"id":"https://openalex.org/keywords/economic-transactions","display_name":"economic transactions","score":0.640999972820282},{"id":"https://openalex.org/keywords/repeated-interaction","display_name":"repeated interaction","score":0.8349999785423279},{"id":"https://openalex.org/keywords/value-creation","display_name":"value creation","score":0.5659999847412109}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6144518256187439},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5909112691879272},{"id":"https://openalex.org/C2777617010","wikidata":"https://www.wikidata.org/wiki/Q18957","display_name":"Mainstream","level":2,"score":0.5355861783027649},{"id":"https://openalex.org/C2779903281","wikidata":"https://www.wikidata.org/wiki/Q6888026","display_name":"Modalities","level":2,"score":0.5187061429023743},{"id":"https://openalex.org/C2780025865","wikidata":"https://www.wikidata.org/wiki/Q18393972","display_name":"Relationship maintenance","level":2,"score":0.48620930314064026},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.46465057134628296},{"id":"https://openalex.org/C2777216475","wikidata":"https://www.wikidata.org/wiki/Q615782","display_name":"Coopetition","level":3,"score":0.43926599621772766},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.43045151233673096},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.293241024017334},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.24632668495178223},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.18069535493850708},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1206449568271637},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.11840161681175232},{"id":"https://openalex.org/C177142836","wikidata":"https://www.wikidata.org/wiki/Q44455","display_name":"Game theory","level":2,"score":0.10475432872772217},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1009015142917633},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C27206212","wikidata":"https://www.wikidata.org/wiki/Q34178","display_name":"Theology","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.indmarman.2007.06.003","doi":"https://doi.org/10.1016/j.indmarman.2007.06.003","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.indmarman.2007.06.003","pdf_url":null,"source":{"id":"https://openalex.org/S31748134","display_name":"Industrial Marketing Management","issn_l":"0019-8501","issn":["0019-8501","1873-2062"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Marketing Management","raw_type":"journal-article"},{"id":"pmh:oai:iris.unibocconi.it:11565/40363","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/11565/40363","pdf_url":null,"source":{"id":"https://openalex.org/S7407055170","display_name":"Archivio istituzionale della Ricerca - Bocconi","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","score":0.4399999976158142,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":95,"referenced_works":["https://openalex.org/W872687","https://openalex.org/W39043517","https://openalex.org/W91447311","https://openalex.org/W103830171","https://openalex.org/W291824993","https://openalex.org/W614981341","https://openalex.org/W1492771950","https://openalex.org/W1564211670","https://openalex.org/W1569918571","https://openalex.org/W1594306964","https://openalex.org/W1848478910","https://openalex.org/W1971873000","https://openalex.org/W1972156166","https://openalex.org/W1972630032","https://openalex.org/W1972854905","https://openalex.org/W1975733460","https://openalex.org/W1980156264","https://openalex.org/W1981468124","https://openalex.org/W1983437909","https://openalex.org/W1983954791","https://openalex.org/W1986377191","https://openalex.org/W1987858143","https://openalex.org/W1988487435","https://openalex.org/W1990081965","https://openalex.org/W1997176312","https://openalex.org/W1997869247","https://openalex.org/W2003825788","https://openalex.org/W2005010784","https://openalex.org/W2019153062","https://openalex.org/W2019229786","https://openalex.org/W2022858137","https://openalex.org/W2028088874","https://openalex.org/W2042618157","https://openalex.org/W2042954560","https://openalex.org/W2047007782","https://openalex.org/W2052471430","https://openalex.org/W2062041594","https://openalex.org/W2062075162","https://openalex.org/W2063011680","https://openalex.org/W2066915096","https://openalex.org/W2071195041","https://openalex.org/W2072733534","https://openalex.org/W2077820623","https://openalex.org/W2079921132","https://openalex.org/W2085357741","https://openalex.org/W2085447327","https://openalex.org/W2085491458","https://openalex.org/W2086760827","https://openalex.org/W2091215608","https://openalex.org/W2092347739","https://openalex.org/W2094817484","https://openalex.org/W2096872594","https://openalex.org/W2099048485","https://openalex.org/W2103281187","https://openalex.org/W2105109159","https://openalex.org/W2109166922","https://openalex.org/W2109469951","https://openalex.org/W2110612952","https://openalex.org/W2115908788","https://openalex.org/W2116610109","https://openalex.org/W2119374603","https://openalex.org/W2125331003","https://openalex.org/W2125927826","https://openalex.org/W2129139223","https://openalex.org/W2132081716","https://openalex.org/W2135509167","https://openalex.org/W2137247419","https://openalex.org/W2138123110","https://openalex.org/W2146458355","https://openalex.org/W2153906047","https://openalex.org/W2162394870","https://openalex.org/W2170430750","https://openalex.org/W2181510591","https://openalex.org/W2183387232","https://openalex.org/W2313817391","https://openalex.org/W2316563180","https://openalex.org/W2318181140","https://openalex.org/W2318811925","https://openalex.org/W2320741908","https://openalex.org/W2321650456","https://openalex.org/W2326072132","https://openalex.org/W2328987876","https://openalex.org/W2333002652","https://openalex.org/W2335233379","https://openalex.org/W2335565973","https://openalex.org/W2582290841","https://openalex.org/W2797812752","https://openalex.org/W2980147429","https://openalex.org/W3022339544","https://openalex.org/W3121950679","https://openalex.org/W3123534837","https://openalex.org/W4247792004","https://openalex.org/W4249215677","https://openalex.org/W4252966141","https://openalex.org/W4298203125"],"related_works":["https://openalex.org/W1518275455","https://openalex.org/W1967477345","https://openalex.org/W2016596622","https://openalex.org/W1769361023","https://openalex.org/W1991670833","https://openalex.org/W7053072111","https://openalex.org/W2594958187","https://openalex.org/W2079609685","https://openalex.org/W2488109275","https://openalex.org/W2565968669"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":8},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":6}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}
